PFD report

Alexander Charles George Tostevin · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 6 Dec 2021•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
15

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of independence in service mental health care
    Part of recurring concern: Unsafe confidentiality and information-sharing arrangements in service mental health care
  2. Primacy of DCMH views in multidisciplinary risk assessment
    Part of recurring concern: Unsafe operation of multidisciplinary clinical meetings
  3. Absence of a composite risk assessment and care plan
    Part of recurring concern: Failure to reliably develop and review risk-reduction plans
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Apply AGAI 110 Vulnerability Risk Management within the Unit.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  2. Action

    Use holistic composite Care Assessment Plans and VRMIS to consolidate risk information, update carers and notify them of changes.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  3. Action

    Provide enhanced support through an embedded independent psychiatric nurse.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    DCMH is independent of Service chains of command, so its structure does not create the identified lack-of-independence risk.

    Stated by Ministry of DefenceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of independence in service mental health care

Wider context from the report

“i. The lack of independence of DCMH risks service users minimising and/or under reporting the risks they may pose to themselves for fear that information may be disclosed to the Chain of Command. If the true extent of the risk of ████████ is not known by DCMH, an effective risk management plan to mitigate the risk of ████████ cannot be formulated. ”

Is this part of a recurring concern?

Yes — Unsafe confidentiality and information-sharing arrangements in service mental health care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Primacy of DCMH views in multidisciplinary risk assessment

Wider context from the report

“ii. The primacy of the view of DCMH when considering the risk of ████████ in MDT/Case Conferences again means that the true risk of ████████ may not be accounted for, particularly where a service user is providing different information to DCMH and Welfare and/or where there is a disagreement between DCMH and Welfare as to the presenting level of risk. Adopting a process similar to a Multi-Agency Risk Management Meeting ("MARM") or Multi Agency Risk Assessment Conference ("MARAC") in a civilian context may assist: in a MARM or MARAC, the level of risk adopted is the highest level raised in the meeting/conference, without any agency having primacy. Therefore, the risk management plan subsequently formulated addresses the highest level of risk brought to the meeting. ”

Is this part of a recurring concern?

Yes — Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a composite risk assessment and care plan

Wider context from the report

“iii. Where there is no composite risk assessment and care plan document that draws together all the relevant information for a patient and identifies the plan in place at any given time, there is a risk that key information and risk factors are missed, which is less likely if there is a composite document in addition to the clinical records. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply AGAI 110 Vulnerability Risk Management within the Unit.

Verbatim wording from the response

“Societal stigma regarding mental health issues has reduced in recent years but does endure. This is a recognised risk within service communities with regards to the management of vulnerability. Cpl Tostevin’s Unit has now adopted the Army General Administrative Instruction (AGAI) 110 – Vulnerability Risk Management (VRM)⁵, which acknowledges the ongoing challenges, stating:”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 4 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use holistic composite Care Assessment Plans and VRMIS to consolidate risk information, update carers and notify them of changes.

Verbatim wording from the response

“In line with AGAI 110, composite CAP documents based on a holistic assessment of risk are now in place within Cpl Tostevin’s Unit. The Case Conferences continue to employ a multi-disciplinary approach to managing personnel deemed to be at risk, with carers’ meetings being conducted fortnightly. Meeting attendees now feed into a collaborative tool to manage vulnerable personnel, which is hosted on the Vulnerability Risk Management Information System (VRMIS).”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 6 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide enhanced support through an embedded independent psychiatric nurse.

Verbatim wording from the response

“The Unit also receives enhanced support from an embedded, independent, psychiatric nurse- a key asset in promoting mental health and wellbeing. The Unit is also exploring options to increase DCMH endorsed clinical mental health support and dedicated psychologist support. Each squadron has its own General Practitioner supported by a full-time medic. The close relationship between the Chain of Command and medical/welfare practitioners continues to enable any stigma associated with mental health issues to be combated, while also ensuring mental health First Aid measures can be implemented and any referrals made in a timely manner to ensure our SP are effectively supported.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 5 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a joint DCMH–RNFPS working protocol for resolving disagreements and improving communication.

Verbatim wording from the response

“Since the tragic passing of Cpl Tostevin, to ensure this process runs effectively in the Unit, a joint working protocol between DCMH and the Royal Navy Families and People Support (RNFPS) team was agreed and signed in March 2020. A copy of this protocol is provided at Enclosure 2. This outlines the actions to be taken in cases where disagreements occur between the two organisations, which promotes improved lines of communication accounts for all views to ensure the wellbeing of the individual is protected.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 6 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

DCMH is independent of Service chains of command, so its structure does not create the identified lack-of-independence risk.

Verbatim wording from the response

“DCMH operates as an independent organisation, which sits within Defence Primary Healthcare (DPHC), a Tri-Service organisation in UK Strategic Command. Although military DCMH staff² are drawn from the medical services of the Royal Navy (RN), Army and Royal Air Force (RAF), DCMH is independent of all three Service chains of command. Mental health services play a vital Occupational Health role in supporting the Unit and the holistic care of Service personnel. Therefore, a close relationship with an individual’s Chain of Command and DPHC is often a key to ensure the best possible outcome for personnel experiencing mental health issues.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 2 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Chain of Command-led multidisciplinary processes and disagreement protocols provide holistic risk management without adopting a MARM or MARAC model.

Verbatim wording from the response

“While each Service has its own policies and frameworks to manage its vulnerable personnel, every case across Defence is Chain of Command led and supported, as appropriate, by welfare agencies, pastoral support and healthcare professionals (including DCMH). Cpl Tostevin’s Unit applies the Army’s Vulnerability Risk Management (VRM) Framework, which states:”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 5 · response
Published 7 December 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. 1

    Explore options to increase DCMH-endorsed clinical and dedicated psychologist support.

    Stated by Ministry of DefenceStated in progressThe respondent said that this action was in progress when they made their response on 7 December 2021.
  2. 2

    Provide Royal Navy mental-health briefings, online tools and wellbeing applications.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  3. 3

    Develop a Defence Suicide Prevention Database to inform suicide-prevention strategy.

    Stated by Ministry of DefenceStated in progressThe respondent said that this action was in progress when they made their response on 7 December 2021.
  4. 4

    Identify improvements to Royal Navy mental-health learning, leadership and reporting culture.

    Stated by Ministry of DefenceStated in progressThe respondent said that this action was in progress when they made their response on 7 December 2021.
  5. 5

    Run an anonymised QR-coded poster campaign signposting physical and mental-health support.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  6. 6

    Develop recovery infrastructure providing safe spaces for personnel to discuss issues.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  7. 7

    Embed Army mental-fitness and resilience training and education throughout the career pathway.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  8. 8

    Develop a Defence Suicide Prevention Plan.

    Stated by Ministry of DefenceStated plannedThe respondent said that this action was planned when they made their response on 7 December 2021.
  9. 9

    Develop and invest in the RAF Thriving at Work whole-force mental-health and wellbeing programme.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  10. 10

    Deliver in-unit mental-health, sleep, hygiene and coping-strategy briefings to new and existing personnel.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.
  11. 11

    Increase WISWO continuity and workforce capacity to support downgraded personnel.

    Stated by Ministry of DefenceStated completedThe respondent said that this action was complete when they made their response on 7 December 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore options to increase DCMH-endorsed clinical and dedicated psychologist support.

Verbatim wording from the response

“The Unit also receives enhanced support from an embedded, independent, psychiatric nurse- a key asset in promoting mental health and wellbeing. The Unit is also exploring options to increase DCMH endorsed clinical mental health support and dedicated psychologist support. Each squadron has its own General Practitioner supported by a full-time medic. The close relationship between the Chain of Command and medical/welfare practitioners continues to enable any stigma associated with mental health issues to be combated, while also ensuring mental health First Aid measures can be implemented and any referrals made in a timely manner to ensure our SP are effectively supported.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 5 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Royal Navy mental-health briefings, online tools and wellbeing applications.

Verbatim wording from the response

“a. Royal Navy. The RN utilises a mixture of the Army Mental Fitness Training programme and the Royal Marine initiative Project REGAIN- designed to encourage all ranks to seek help if they have concerns about their mental health. RN Human Performance team are also identifying how to improve mental health learning, leadership the culture of reporting concerns in self and others. Mandatory mental health briefs from designated nurses, online tools and wellbeing apps have also been utilised.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 8 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Defence Suicide Prevention Database to inform suicide-prevention strategy.

Verbatim wording from the response

“I am confident that we are making progress in supporting the mental health of our Armed Forces. This is an ongoing journey, which is supported and driven by the MOD-wide Service Personnel Suicide Prevention Working Group (SPWG) - established in November 2018- which coordinates suicide prevention policies across Defence and identifies and shares best practice. On 2 December 2021, the group agreed to develop a Defence Suicide Prevention Plan. The SPWG also recommended the creation of a Defence Suicide Prevention Database (DSR), which is currently being developed, to provide the evidence base to inform the MOD suicide prevention strategy.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 2 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify improvements to Royal Navy mental-health learning, leadership and reporting culture.

Verbatim wording from the response

“a. Royal Navy. The RN utilises a mixture of the Army Mental Fitness Training programme and the Royal Marine initiative Project REGAIN- designed to encourage all ranks to seek help if they have concerns about their mental health. RN Human Performance team are also identifying how to improve mental health learning, leadership the culture of reporting concerns in self and others. Mandatory mental health briefs from designated nurses, online tools and wellbeing apps have also been utilised.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 8 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run an anonymised QR-coded poster campaign signposting physical and mental-health support.

Verbatim wording from the response

“In addition, an in-unit support team delivers briefs (including mental health, sleep, hygiene, and coping strategies), which complements the work of the Royal Navy Family Personnel Services (RNFPS) (Welfare) team, WISWO and clinicians. These briefs are delivered to new joiners and existing personnel. The collective aim is to raise awareness of what personnel should look for in their colleagues and in themselves to identify mental health concerns. Wellbeing initiatives have also progressed, including a poster campaign which uses anonymised QR-coded signposting to increase access to physical/mental health support and material.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 5 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop recovery infrastructure providing safe spaces for personnel to discuss issues.

Verbatim wording from the response

“Since 2018 Cpl Tostevin’s Unit has established further measures to improve both mental health resilience and management. The Wounded in Service Warrant Officer (WISWO) position, a key post within the Unit dedicated to managing injured personnel, has received significant investment in the past three years, with increased continuity of the individual in post, and additional workforce capacity to assist in the management of down-graded personnel. This has better supported stable and trusted relationships between the WISWO, the wider team and the individual under their immediate care. Infrastructure to house and”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 4 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed Army mental-fitness and resilience training and education throughout the career pathway.

Verbatim wording from the response

“b. Army Mental Fitness and Resilience Training. As part of Op SMART, a comprehensive Army framework was created to improve mental health literacy, reducing stigma associated with mental health short term performance and long-term mental health outcomes. This was achieved by the creation of a mental resilience and mental fitness training and education program that delivered personal, psychological and social skills that was embedded throughout the career pathway.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 8 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Defence Suicide Prevention Plan.

Verbatim wording from the response

“I am confident that we are making progress in supporting the mental health of our Armed Forces. This is an ongoing journey, which is supported and driven by the MOD-wide Service Personnel Suicide Prevention Working Group (SPWG) - established in November 2018- which coordinates suicide prevention policies across Defence and identifies and shares best practice. On 2 December 2021, the group agreed to develop a Defence Suicide Prevention Plan. The SPWG also recommended the creation of a Defence Suicide Prevention Database (DSR), which is currently being developed, to provide the evidence base to inform the MOD suicide prevention strategy.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 2 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and invest in the RAF Thriving at Work whole-force mental-health and wellbeing programme.

Verbatim wording from the response

“c. RAF Thriving at Work. The RAF have invested in research and developed a comprehensive Whole Force specialist mental health and wellbeing programme called Thriving at Work (T@W). T@W is about Leadership, support, communications, and treatment. It makes best use of existing resources, tools and agencies and is inclusive of civil servants.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 8 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver in-unit mental-health, sleep, hygiene and coping-strategy briefings to new and existing personnel.

Verbatim wording from the response

“In addition, an in-unit support team delivers briefs (including mental health, sleep, hygiene, and coping strategies), which complements the work of the Royal Navy Family Personnel Services (RNFPS) (Welfare) team, WISWO and clinicians. These briefs are delivered to new joiners and existing personnel. The collective aim is to raise awareness of what personnel should look for in their colleagues and in themselves to identify mental health concerns. Wellbeing initiatives have also progressed, including a poster campaign which uses anonymised QR-coded signposting to increase access to physical/mental health support and material.”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 5 · response
Published 7 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase WISWO continuity and workforce capacity to support downgraded personnel.

Verbatim wording from the response

“Since 2018 Cpl Tostevin’s Unit has established further measures to improve both mental health resilience and management. The Wounded in Service Warrant Officer (WISWO) position, a key post within the Unit dedicated to managing injured personnel, has received significant investment in the past three years, with increased continuity of the individual in post, and additional workforce capacity to assist in the management of down-graded personnel. This has better supported stable and trusted relationships between the WISWO, the wider team and the individual under their immediate care. Infrastructure to house and”

Source location

2021-0407-Response-from-Ministry-of-Defence_Published
Page 4 · response
Published 7 December 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026