PFD report

Eileen Cooke · Prevention of Future Deaths report

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Issued 25 Oct 2018•West Yorkshire Eastern

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to involve and inform families in complex discharge decisions
    Part of recurring concern: Failure to involve families and carers in discharge planning and decisionsPart of recurring concern: Unreliable hospital discharge processes
  2. Failure to ensure an adequate supply of prescribed medication during hastily arranged discharges
    Part of recurring concern: Failure to ensure patients receive the correct prescribed medication at hospital dischargePart of recurring concern: Unreliable hospital discharge processes
  3. Precipitous hospital discharges
    Part of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Provide Care of the Elderly consultations for frail patients outside elderly care areas, including guidance on complex care and discharge planning.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.
  2. Action

    Provide dedicated discharge coordinators on each Care of the Elderly ward to facilitate safe, timely discharge.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.
  3. Action

    Use daily multidisciplinary board rounds and safety huddles to review treatment, discharge plans, patient needs and emerging concerns.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to involve and inform families in complex discharge decisions

Wider context from the report

“3. The family were not involved in her discharge from hospital at all. It was arranged in haste. Inadequate preparatory work had been done to establish how her wound dressing could be carried out and the pain control needed whilst this was done. No consideration was given to the skills required to achieve this, or the wisdom of involving a tissue viability nurse. 4. Evidence taken from healthcare professionals at the Inquest indicated that the 7.11.17 discharge was an error of judgement. It effectively passed an unresolved problem to a nursing home. 5. A ‘best interests’ meeting was required to assess her needs and formulate a management plan. This should have involved the orthopaedic surgeon, the vascular surgeon, nurses, a physio-therapist, a care of the elderly physician, a palliative care specialist, the general practitioner and the family. In the event no such meeting was arranged. It appeared difficult for senior clinicians to get hold of each other. Even if the issues proved unsolvable the family would have at least understood the position and could brace themselves for a period of palliative care, rather than being left in the dark. ”

Is this part of a recurring concern?

Yes — Failure to involve families and carers in discharge planning and decisions; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure an adequate supply of prescribed medication during hastily arranged discharges

Wider context from the report

“7. The Inquest heard further evidence that hastily arranged discharges from Pinderfields Hospital are not uncommon and as a result patients can be sent home without an adequate supply of prescribed medication (for example, because the hospital pharmacy has closed by the time the discharge is organised). 8. Having heard the evidence relating to the treatment received by this vulnerable elderly lady, I am concerned that the safety of others may be put at risk by precipitously arranged discharges. ”

Is this part of a recurring concern?

Yes — Failure to ensure patients receive the correct prescribed medication at hospital discharge; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Precipitous hospital discharges

Wider context from the report

“7. The Inquest heard further evidence that hastily arranged discharges from Pinderfields Hospital are not uncommon and as a result patients can be sent home without an adequate supply of prescribed medication (for example, because the hospital pharmacy has closed by the time the discharge is organised). 8. Having heard the evidence relating to the treatment received by this vulnerable elderly lady, I am concerned that the safety of others may be put at risk by precipitously arranged discharges. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of senior clinician coordination for complex care decisions

Wider context from the report

“3. The family were not involved in her discharge from hospital at all. It was arranged in haste. Inadequate preparatory work had been done to establish how her wound dressing could be carried out and the pain control needed whilst this was done. No consideration was given to the skills required to achieve this, or the wisdom of involving a tissue viability nurse. 4. Evidence taken from healthcare professionals at the Inquest indicated that the 7.11.17 discharge was an error of judgement. It effectively passed an unresolved problem to a nursing home. 5. A ‘best interests’ meeting was required to assess her needs and formulate a management plan. This should have involved the orthopaedic surgeon, the vascular surgeon, nurses, a physio-therapist, a care of the elderly physician, a palliative care specialist, the general practitioner and the family. In the event no such meeting was arranged. It appeared difficult for senior clinicians to get hold of each other. Even if the issues proved unsolvable the family would have at least understood the position and could brace themselves for a period of palliative care, rather than being left in the dark. ”

Is this part of a recurring concern?

Yes — Failure to provide effective senior clinical oversight of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate discharge preparation for wound care, pain control and required clinical skills

Wider context from the report

“3. The family were not involved in her discharge from hospital at all. It was arranged in haste. Inadequate preparatory work had been done to establish how her wound dressing could be carried out and the pain control needed whilst this was done. No consideration was given to the skills required to achieve this, or the wisdom of involving a tissue viability nurse. 4. Evidence taken from healthcare professionals at the Inquest indicated that the 7.11.17 discharge was an error of judgement. It effectively passed an unresolved problem to a nursing home. 5. A ‘best interests’ meeting was required to assess her needs and formulate a management plan. This should have involved the orthopaedic surgeon, the vascular surgeon, nurses, a physio-therapist, a care of the elderly physician, a palliative care specialist, the general practitioner and the family. In the event no such meeting was arranged. It appeared difficult for senior clinicians to get hold of each other. Even if the issues proved unsolvable the family would have at least understood the position and could brace themselves for a period of palliative care, rather than being left in the dark. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete multidisciplinary best-interests decision-making and formulate a management plan

Wider context from the report

“1. Consideration was given to an amputation of her left leg at her groin but it was recognised this would entail significant risks for a frail lady aged 80 with a range of co-morbidities. A ‘best interests’ multi-disciplinary meeting was mooted but never organised. 2. She was nevertheless deemed medically fit to be discharged from hospital on 7 November 2017 despite the progressive deterioration of the soft tissues around her left ankle fracture site and painful ulceration between her thighs. At this point in time the question of amputation or an alternative management plan were unresolved. The discharge letter was produced by a ‘Trust Grade Doctor-Career Grade Level’ unknown to the family. ”

Is this part of a recurring concern?

Yes — Unreliable best-interests decision-making processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Care of the Elderly consultations for frail patients outside elderly care areas, including guidance on complex care and discharge planning.

Verbatim wording from the response

“Wherever possible frail elderly patients are admitted to one of the Acute Care of the Elderly (ACE) Units. This ensures that a holistic approach is taken and a comprehensive geriatric assessment completed. When frail patients are admitted to other areas the care of the elderly department does offer consultations to help guide clinical care and discharge planning.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 1 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide dedicated discharge coordinators on each Care of the Elderly ward to facilitate safe, timely discharge.

Verbatim wording from the response

“Each of our Care of the Elderly wards has access to therapy teams who attend daily board rounds which occur on a Monday to Friday. Treatment and prospective discharge plans are discussed. This allows issues to be raised and concern addressed: such as how someone is going to manage at home or whether further information or time is needed. At these daily board rounds and safety huddles, therapists, nurses, doctors and discharge coordinators are present. Each of our care of the elderly wards has a dedicated discharge coordinator, who helps to facilitate safe and timely discharges of frail older patients. Once a patient is deemed medically fit, the therapists work to establish the baseline and whether a patient’s current needs have changed.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 3 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use daily multidisciplinary board rounds and safety huddles to review treatment, discharge plans, patient needs and emerging concerns.

Verbatim wording from the response

“Each of our Care of the Elderly wards has access to therapy teams who attend daily board rounds which occur on a Monday to Friday. Treatment and prospective discharge plans are discussed. This allows issues to be raised and concern addressed: such as how someone is going to manage at home or whether further information or time is needed. At these daily board rounds and safety huddles, therapists, nurses, doctors and discharge coordinators are present. Each of our care of the elderly wards has a dedicated discharge coordinator, who helps to facilitate safe and timely discharges of frail older patients. Once a patient is deemed medically fit, the therapists work to establish the baseline and whether a patient’s current needs have changed.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 3 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the REACT multidisciplinary and multiagency service to support early assessment and safe discharge of elderly patients.

Verbatim wording from the response

“On the two ACE Units, there is a dedicated multidisciplinary/mult iagency team named the RApid Elderly Assessment Care Team (REACT) – the Trust was one of the Phase One Sites for the Future Hospitals Programme at the Royal College of Physicians which supported the expansion of the service.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 2 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reassess mobility and provide occupational therapy and physiotherapy assessments to identify discharge support needs.

Verbatim wording from the response

“There are a number of possibilities for the discharge for frail older patients with most being discharged back to their usual place of residence. All patients who have had a deterioration in their mobility are reassessed by therapists. Frail older patients, regardless of their location as an inpatient, have access to occupational therapy assessments and if necessary physiotherapy. These therapy assessments allow patients and their relatives to obtain valuable information about other support available to them in the community.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 2 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordinate frail older patients’ discharge plans with patients, families, representatives and relevant care providers, including capacity and safeguarding considerations.

Verbatim wording from the response

“Discharge plans for frail older patients are discussed with patients themselves and often their family or next of kin. In those who lack capacity to make decisions for themselves, discharge plans are discussed with relatives especially those who have Power of Attorney over health and well-being. The Trust has a safeguarding adult team to support clinical teams in their decisions and discussion if required.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 2 · response
Published 23 February 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Obtain patient and family feedback before and after discharge to assess whether discharge services were provided as planned.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.
  2. 2

    Maintain care-home liaison through two outreach clinicians, a dedicated communication email and a named geriatrician for each care home.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.
  3. 3

    Coordinate geriatrician liaison with the Trust neurophysiologist so frail patients with contractures can access appropriate management.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.
  4. 4

    Route frail older patients to Acute Care of the Elderly units for holistic comprehensive geriatric assessment.

    Stated by Mid Yorkshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    Bedbound frail patients do not require therapy reviews because they receive community follow-up.

    Stated by Mid Yorkshire Teaching NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
  2. 2

    Returning care-home residents do not require occupational therapy review; physiotherapy review is provided when mobility has changed.

    Stated by Mid Yorkshire Teaching NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Obtain patient and family feedback before and after discharge to assess whether discharge services were provided as planned.

Verbatim wording from the response

“Patient and family feedback is a really important way in which the Trust learns and improves. REACT actively seeks this feedback by working closely with their patient representatives gaining feedback prior to discharge and post discharge with follow up phone calls. The patient representatives contact patients who have been discharged obtaining feedback on the discharge process and whether services were”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 3 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain care-home liaison through two outreach clinicians, a dedicated communication email and a named geriatrician for each care home.

Verbatim wording from the response

“The Trust is committed to improving our liaison with care homes and where possible, the disruption of an admission to hospital for their patients. There are currently two clinicians who outreach into the local care homes visiting the care homes, often after a patient has been discharged, to talk through advanced care planning or to review patients so they do not have to attend a clinic at the hospital. They have set up a dedicated email for communication and each home will have a named geriatrician that they can access. Both these geriatricians have knowledge of the management of moderate/severe frailty and have set up good liaison with the neurophysiologist who manages contractures in the Trust to ensure patients with severe/moderate frailty with contractures can be seen.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 3 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordinate geriatrician liaison with the Trust neurophysiologist so frail patients with contractures can access appropriate management.

Verbatim wording from the response

“The Trust is committed to improving our liaison with care homes and where possible, the disruption of an admission to hospital for their patients. There are currently two clinicians who outreach into the local care homes visiting the care homes, often after a patient has been discharged, to talk through advanced care planning or to review patients so they do not have to attend a clinic at the hospital. They have set up a dedicated email for communication and each home will have a named geriatrician that they can access. Both these geriatricians have knowledge of the management of moderate/severe frailty and have set up good liaison with the neurophysiologist who manages contractures in the Trust to ensure patients with severe/moderate frailty with contractures can be seen.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 3 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Route frail older patients to Acute Care of the Elderly units for holistic comprehensive geriatric assessment.

Verbatim wording from the response

“F Falls (not alcohol related) or new reduced mobility R Repeat Hospital attendances – ≥ 3 in last 12 months and/or Rated as at least moderate Frailty in the community A Acute confusion (Delirium) or Chronic Confusion (incl. Dementia) I New INCONTINENCE (urinary/faecal) L Lives in residential or nursing home T Treatment for Parkinson’s Y Years >=80 years old”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 1 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bedbound frail patients do not require therapy reviews because they receive community follow-up.

Verbatim wording from the response

“Therapy assessments along with those made by nursing and medical staff may reveal that a person requires more support. This may be a new or increased package of care, require placement in an interim bed or care home. Others require a further period of rehabilitation, to improve their mobility and general health which may be delivered from a respite placement. Those patients returning to 24 hour care in residential or nursing homes do not require an occupational therapy review (which looks at community needs on discharge) but do have a physiotherapy review if their mobility is not altered. The therapy reviews are not required if the patient is bed bound but they are followed up in the community. When concerns about care home placements are raised then teams ensure that there are no outstanding safeguarding issues which do not need addressing to keep patients safe.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 2 · response
Published 23 February 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Returning care-home residents do not require occupational therapy review; physiotherapy review is provided when mobility has changed.

Verbatim wording from the response

“Therapy assessments along with those made by nursing and medical staff may reveal that a person requires more support. This may be a new or increased package of care, require placement in an interim bed or care home. Others require a further period of rehabilitation, to improve their mobility and general health which may be delivered from a respite placement. Those patients returning to 24 hour care in residential or nursing homes do not require an occupational therapy review (which looks at community needs on discharge) but do have a physiotherapy review if their mobility is not altered. The therapy reviews are not required if the patient is bed bound but they are followed up in the community. When concerns about care home placements are raised then teams ensure that there are no outstanding safeguarding issues which do not need addressing to keep patients safe.”

Source location

2018-0311-Response-Mid-Yorkshire-Hospitals
Page 2 · response
Published 23 February 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026