PFD report

Azroy Dawes-Clarke · Prevention of Future Deaths report

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Issued 29 Jul 2025•Kent and Medway

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to establish clear command and control arrangements during critical medical emergencies in custodial settings
    Part of recurring concern: Failure of emergency response leadership and coordinationPart of recurring concern: Ineffective communication during medical emergencies
  2. Failure to establish a communication strategy during critical medical emergencies in custodial settings
    Part of recurring concern: Failure of emergency response leadership and coordinationPart of recurring concern: Ineffective communication during medical emergenciesPart of recurring concern: Unreliable multi-agency communication proceduresPart of recurring concern: Unreliable prison staff communication during safety-critical situations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    HM Prison and Probation Service is responsible for leadership, command and control of prison emergencies, including medical emergencies.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish clear command and control arrangements during critical medical emergencies in custodial settings

Wider context from the report

“(1) As the jury noted, communication between attending prison staff, healthcare professionals and paramedics was confused. There was confusion as to who had command and control of the medical emergency, which public body took primacy and the difference in roles and responsibilities. Those attending the scene did not establish any sort of communication strategy or command structure. During prevention of future deaths evidence, there remained a lack of clarity and consistency as to how such a situation would be avoided if a critical medical emergency eventuated in a custodial setting again. (2) (3) ”

Is this part of a recurring concern?

Yes — Failure of emergency response leadership and coordination; Ineffective communication during medical emergencies.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish a communication strategy during critical medical emergencies in custodial settings

Wider context from the report

“(1) As the jury noted, communication between attending prison staff, healthcare professionals and paramedics was confused. There was confusion as to who had command and control of the medical emergency, which public body took primacy and the difference in roles and responsibilities. Those attending the scene did not establish any sort of communication strategy or command structure. During prevention of future deaths evidence, there remained a lack of clarity and consistency as to how such a situation would be avoided if a critical medical emergency eventuated in a custodial setting again. (2) (3) ”

Is this part of a recurring concern?

Yes — Failure of emergency response leadership and coordination; Ineffective communication during medical emergencies; Unreliable multi-agency communication procedures; Unreliable prison staff communication during safety-critical situations.

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

HM Prison and Probation Service is responsible for leadership, command and control of prison emergencies, including medical emergencies.

Verbatim wording from the response

“I can confirm that HM Prison and Probation Service is the public body which takes primacy for the leadership, command and control of an emergency situation in prison, including a medical emergency. Healthcare staff within a prison should respond to and provide any emergency medical treatment, such as CPR, until a paramedic arrives on scene.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 30 July 2025

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Ambulance Service is expected to provide further detail about paramedics’ role in medical emergencies within prisons.

Verbatim wording from the response

“I understand that you have issued a separate Regulation 28 report to the Director General Chief Executive of HM Prison and Probation Service; and one to the Governor at HMP Elmley, Oxleas NHS Foundation Trust and the South East Coast Ambulance Service. I would expect the Ambulance Service to provide more detail about the role of paramedics in medical emergencies within the prison estate.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 30 July 2025

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Work with partners to reduce health inequalities and improve access to timely, effective prison healthcare.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 30 July 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with partners to reduce health inequalities and improve access to timely, effective prison healthcare.

Verbatim wording from the response

“More broadly, as signatories to the National Partnership Agreement for Health and Social Care for England, the Department of Health and Social Care and NHS England are committed to working with partners to reduce health inequalities for people in prison and improving services to ensure that people have access to timely and effective healthcare whilst in prison. I would like to inform you that the Chief Medical Officer for England’s report on health in prisons is due to be published this year and will provide recommendations for further action.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 30 July 2025

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026