PFD report

Mr Hywel Llewelyn Hughes · Prevention of Future Deaths report

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Issued 2 Jul 2014•North West Wales

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
11

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised11

  1. Lack of required training or knowledge on restraint and asphyxia dangers
    Part of recurring concern: Failure to ensure door supervisors are licensed and competent for safety-critical workPart of recurring concern: Inadequate training and guidance for asphyxia risks during restraint
  2. Failure to audit accredited door-supervisor training on restraint and asphyxia
    Part of recurring concern: Failure to ensure door supervisors are licensed and competent for safety-critical workPart of recurring concern: Inadequate training and guidance for asphyxia risks during restraint
  3. Deaths related to or following restraint by door supervisors
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Investigate whether a hole in the protective screen could improve detainee monitoring without compromising screen integrity or safety.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEStated in progressThe respondent said that this action was in progress when they made their response on 2 July 2014.
  2. Action

    Scope an automated intercom solution and identify a suitable product for testing on a demonstrator bubble car.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEStated in progressThe respondent said that this action was in progress when they made their response on 2 July 2014.
  3. Action

    Test the single-cell bubble-car containment compartment to assess improvements in detainee monitoring.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEStated in progressThe respondent said that this action was in progress when they made their response on 2 July 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Officers can effectively monitor detainees despite the sight and hearing issues associated with bubble-car protective screens.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of required training or knowledge on restraint and asphyxia dangers

Wider context from the report

“(6) The SIA’s standards of conduct, training and levels of supervision issued pursuant to their statutory responsibilities under section 1(2)(e) of the 2001 Act, namely the “Specification for Learning and Qualifications for Door Supervisors” (Feb 2010) and the “Specifications for Learning and Qualifications for Physical Intervention Skills” (Aug 2010), do not include a requirement for training or knowledge on the dangers inherent in restraint, specific modes of restraint, positional asphyxia or traumatic asphyxia. ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work; Inadequate training and guidance for asphyxia risks during restraint.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to audit accredited door-supervisor training on restraint and asphyxia

Wider context from the report

“(7) The SIA does not audit the training provided to door supervisors by accredited training providers, particularly on issues of restraint and asphyxia (traumatic and positional). ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work; Inadequate training and guidance for asphyxia risks during restraint.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Deaths related to or following restraint by door supervisors

Wider context from the report

“(4) Twenty deaths apparently related to and/or following restraint by door supervisors have occurred since the introduction in 2004 of (rolled out) compulsory licensing of door supervisors, by the Security Industry Authority (“SIA”) (established by the Private Security Act 2001, in 2003). There have been four restraint related deaths involving twelve door supervisors (all of whom have been charged with either murder or manslaughter) since April 2013, that is, following the introduction (in February 2013) of mandatory training as a condition for the awarding (or renewal) of a licence to work as a door supervisor anywhere in the UK. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review restraint-related deaths for licensing and responsibility lessons

Wider context from the report

“(5) The SIA does not undertake any review or inquiry into those deaths indicated by Inquest or criminal findings to be related to restraint by door supervisors to determine whether there are any lessons to be learnt in so far as their licensing or other responsibilities are concerned. ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review; Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of existing bubble-car design to enable easy monitoring of rear-seat detainees

Wider context from the report

“(2) The design of the ‘bubble cars’ in existence at the time of Mr Hughes’ death and apparently still in use pending their phasing out, is such that the condition of a detainee held in the rear of the vehicle may not be easily monitored (because of the presence of a Perspex screen that may affect the ability to see and hear a detainee). ”

Is this part of a recurring concern?

Yes — Unreliable monitoring and emergency response during detainee transport.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to integrate asphyxia training into restraint training

Wider context from the report

“(8) The mandatory training that door supervisors are required to undertake as a condition of the award of a licence by the SIA does not integrate training on asphyxia into the training on restraint (it is addressed by a limited and discrete element). ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work; Inadequate training and guidance for asphyxia risks during restraint.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of new bubble-car design to enable officers to hear detainees’ breathing difficulties

Wider context from the report

“(3) The design of the new ‘bubble cars’ may impede an officer’s ability to hear a detainee (and thus identify irregularities or difficulties in breathing) because of the presence of a (albeit smaller) Perspex screen. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Repeated coronial concern about door-supervisor training on restraint and asphyxia

Wider context from the report

“(11) There have already been four ‘Rule 43’ reports to the SIA by Coroners concerning the training of door supervisors on restraint and asphyxia. ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work; Inadequate training and guidance for asphyxia risks during restraint.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Uncertainty about completion of physical intervention training by licensed door supervisors

Wider context from the report

“(10) It is not clear that all persons presently working as door supervisors have yet undertaken physical intervention training (it appears that those who already have a licence will only be required to undertake ‘top training’ when they seek renewal of a licence). ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work; Failure to ensure mandatory safety training is completed before safety-critical work.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of police training guidance on the significance of snoring during positional asphyxia

Wider context from the report

“(1) The training on positional asphyxia presently provided to police officers by the North Wales Police Force does not include guidance on the significance of ‘snoring’ and in particular that it is not inconsistent with deep unconsciousness and obstruction to breathing. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a first-aid qualification requirement for door-supervisor licensing

Wider context from the report

“(9) The licensing requirements for door supervisors do not include a requirement for a first aid qualification. ”

Is this part of a recurring concern?

Yes — Failure to ensure door supervisors are licensed and competent for safety-critical work.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate whether a hole in the protective screen could improve detainee monitoring without compromising screen integrity or safety.

Verbatim wording from the response

“Proposed auditory Improvements NWP are considering the following:-”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scope an automated intercom solution and identify a suitable product for testing on a demonstrator bubble car.

Verbatim wording from the response

“Proposed auditory Improvements NWP are considering the following:-”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Test the single-cell bubble-car containment compartment to assess improvements in detainee monitoring.

Verbatim wording from the response

“Accordingly, to assist with these problems, NWP have designed a single cell compartment bubble car in conjunction with the manufacturer and are testing the single cell compartment, which appears so far to present significant improvements to the existing double cell compartment arrangement. It allows better monitoring as the police officer is closer to the detainee from visual and auditory perspectives.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recommend the snoring-related training amendments to national policing and regional firearms organisations.

Verbatim wording from the response

“The NWP amendments on snoring have been recommended to the organisations below to bring about improvement to material/training at a national level for police forces.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 1 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design a single-cell containment compartment for bubble cars in conjunction with the vehicle manufacturer.

Verbatim wording from the response

“Accordingly, to assist with these problems, NWP have designed a single cell compartment bubble car in conjunction with the manufacturer and are testing the single cell compartment, which appears so far to present significant improvements to the existing double cell compartment arrangement. It allows better monitoring as the police officer is closer to the detainee from visual and auditory perspectives.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend first-aid, personal-safety and Taser training materials to identify snoring as a symptom of positional asphyxia.

Verbatim wording from the response

“NWP agree that in the light of the evidence/findings arising from this inquest that snoring should be including in the training on positional asphyxia.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 1 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Officers can effectively monitor detainees despite the sight and hearing issues associated with bubble-car protective screens.

Verbatim wording from the response

“NWP consider that police officers can effectively monitor detainees irrespective of the issues highlighted over sight and hearing connected to the protective screens in the existing double compartment bubble car or proposed single compartment bubble car when transporting detainees. Monitoring is achievable to acceptable levels if officers pay sufficient attention to the task and abide by their detainee risk assessments and force policies when transporting detainees. However, NWP are considering improvements to assist with monitoring as set out below.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing detainee risk assessments, force policies, officer attention, vehicle checks and timely repairs provide acceptable monitoring and screen performance.

Verbatim wording from the response

“NWP consider that police officers can effectively monitor detainees irrespective of the issues highlighted over sight and hearing connected to the protective screens in the existing double compartment bubble car or proposed single compartment bubble car when transporting detainees. Monitoring is achievable to acceptable levels if officers pay sufficient attention to the task and abide by their detainee risk assessments and force policies when transporting detainees. However, NWP are considering improvements to assist with monitoring as set out below.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Add a training exercise demonstrating the risks of medical emergencies when a violent person stops breathing after officers intervene.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEStated completedThe respondent said that this action was complete when they made their response on 2 July 2014.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    It is incorrect that double-compartment bubble cars are being phased out; any change remains subject to testing and further consideration.

    Stated by HEDDLU GOLED CYMRU | NORTH WALES POLICEDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a training exercise demonstrating the risks of medical emergencies when a violent person stops breathing after officers intervene.

Verbatim wording from the response

“• Added an exercise in which a violent person stops breathing after being dealt with by officers to the tasar and personal safety training to demonstrate the dangers of such medical emergencies.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 1 · response
Published 2 July 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

It is incorrect that double-compartment bubble cars are being phased out; any change remains subject to testing and further consideration.

Verbatim wording from the response

“NWP operate in a large rural area, utilising three designated custody suites in convenient locations within their force area. NWP consider bubble cars as a preferable alternative to police vans for transporting detainees for a number of reasons. The force are presently evaluating changing the containment cell from a double one to a single cell, however, a final decision on whether this goes ahead will be dealt with after testing and further consideration is concluded. It is not correct to suggest that the double cell bubble cars are being “phased out”.”

Source location

2014-0311-Response-by-North-Wales-Police
Page 2 · response
Published 2 July 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026