PFD report

William Nichols · Prevention of Future Deaths report

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Issued 18 Aug 2023•Gateshead and South Tyneside

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Poor vascular ward communication when post-operative concerns are raised
  2. Failure of the community team to consistently record key clinical assessment information
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  3. Inconsistency between hospital and community teams about post-discharge procedures and points of access
    Part of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Make changes to electronic clinical-record proformas to strengthen record keeping and capture accurate, relevant clinical information.

    Stated by Gateshead Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 September 2023.
  2. Action

    Liaise with Newcastle Trust to confirm the correct procedure for community teams to contact vascular services about post-discharge concerns.

    Stated by Gateshead Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 September 2023.
  3. Action

    Share inquest findings with District Nurses, reiterating ward contact routes, contact-information access, and warning signs after femoral endarterectomy.

    Stated by Gateshead Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 September 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Trust disputes that key clinical information was inconsistently recorded, stating that information was recorded and concerns were appropriately escalated.

    Stated by Gateshead Health NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor vascular ward communication when post-operative concerns are raised

Wider context from the report

“(3) Poor communication from the vascular ward when concerns were raised post-operatively, particularly the concern about bleeding in the wound discharge. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the community team to consistently record key clinical assessment information

Wider context from the report

“(4) Poor record keeping from the community team which meant that key clinical assessment information was not consistently recorded. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inconsistency between hospital and community teams about post-discharge procedures and points of access

Wider context from the report

“(1) Inconsistency in understanding between the hospital and the community teams as to the procedure to follow post discharge from vascular surgery and the points of access in the event of concern or complication (including suspected infection, or bleeding). ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of documented discharge advice on points of access for concerns or complications

Wider context from the report

“(2) The absence of provision of documented advice to patients on discharge as to points of access in the event of concern or complication (including suspected infection or bleeding). ”

Is this part of a recurring concern?

Yes — Inadequate safety-netting advice for patients and carers; Unreliable hospital discharge processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make changes to electronic clinical-record proformas to strengthen record keeping and capture accurate, relevant clinical information.

Verbatim wording from the response

“As referred to in the inquest, at the time of Mr Nichols' death, the Trust had only very recently moved to a fully electronic records system. This system is now fully embedded and since Mr Nichols' death, 4 years ago, numerous changes have been made to the electronic proformas to strengthen record keeping and capture accurate and key clinical information.”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Liaise with Newcastle Trust to confirm the correct procedure for community teams to contact vascular services about post-discharge concerns.

Verbatim wording from the response

“As heard at the inquest and in our subsequent submissions made by letter in July 2023, the Trust followed the correct procedure of contacting the ward at the Newcastle Trust, when the Community team noted the presence of fresh blood and spoke with a Specialist Vascular Nurse from the Newcastle Trust for advice, who in turn spoke with a medic from the Vascular Team. Following the inquest, the Trust liaised with the Newcastle Trust, to ensure that this remains the correct procedure for contacting their team and they have confirmed it does.”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 1 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share inquest findings with District Nurses, reiterating ward contact routes, contact-information access, and warning signs after femoral endarterectomy.

Verbatim wording from the response

“Following the inquest and collaboration with the Newcastle Trust, the findings of the inquest have been shared with our District Nurses, to reiterate the process they already follow, including:”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a professional information leaflet for District Nurses covering post-operative risks, escalation requirements, and intervention following femoral endarterectomy.

Verbatim wording from the response

“We have also been liaising with the Newcastle Trust and developed a professional information leaflet for District Nurses which outlines what they should be aware of in relation to this specific procedure in the post operative period and what requires escalation and intervention. We understand you have received this from Newcastle Trust. We have therefore done all we can as a Trust in relation to this concern.”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver ward-based training on escalating patient calls and include escalation training in vascular study days and junior doctor induction.

Verbatim wording from the response

“It has been agreed with the Vascular Nurse Clinical Educator to deliver ward based training regarding the escalation of patient calls to the ward. This has also been incorporated into the vascular study days and junior Medical staff at induction.”

Source location

Response from Newcastle Upon Tyne Hospitals NHS Foundation
Page 3 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct daily vascular ward handovers with senior clinical staff and review recent registrar referral calls for consultant oversight.

Verbatim wording from the response

“• The Vascular team have introduced a daily morning ward handover meeting attended by, as a minimum, the Consultant of the week, the Surgeon of the week and the outgoing and incoming on call registrars. In addition to patients admitted, all referral calls to the on-call registrar made in the previous 24 hours are discussed thus providing consultant oversight of decisions made and advice given.”

Source location

Response from Newcastle Upon Tyne Hospitals NHS Foundation
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardize documentation of wound calls, discharge advice and ward reviews, including changes communicated to community teams.

Verbatim wording from the response

“• Calls from patients about their wounds and the advice given to them should be documented as an entry on e-Records by either the specialist nursing team, or the on-call vascular registrar (or both if they are both involved in the advice), and this entry should be made as close to the time of the call as possible.”

Source location

Response from Newcastle Upon Tyne Hospitals NHS Foundation
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a 24-hour vascular call-triage pathway directing wound concerns to specialist nurses or the on-call vascular registrar.

Verbatim wording from the response

“• If patients call the ward with a concern about their wound during normal working hours, the ward will direct the call to the specialist vascular nursing team, for their initial advice.”

Source location

Response from Newcastle Upon Tyne Hospitals NHS Foundation
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide patients and community clinicians with written post-discharge wound information, contact points, escalation advice and urgent bleeding instructions.

Verbatim wording from the response

“Patients in advance of admission to hospital for their surgery are to be provided with a Femoral Endarterectomy Patient Information Leaflet providing full explanation of their pathology along with the proposed surgery, post operative course and potential complications. The course of action to be taken by patient, community nursing team or GP being provided with the relevant contact points along with phone number to call (see Appendix 1). This is in addition to providing the same information to the patient on discharge in a leaflet Wound care following arterial surgery (see Appendix 2) and in written communication in the discharge summary headed as “Information to Patient” (see Appendix 3).”

Source location

Response from Newcastle Upon Tyne Hospitals NHS Foundation
Page 1 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust disputes that key clinical information was inconsistently recorded, stating that information was recorded and concerns were appropriately escalated.

Verbatim wording from the response

“Having reviewed the evidence, we are unable to ascertain where this concern arises from, which makes it difficult to respond directly. However, we would be more than willing to address this further if more detail about the concern could be provided.”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 2 · response
Published 7 September 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing procedures and collaboration with Newcastle Trust adequately address post-discharge communication and escalation following vascular surgery.

Verbatim wording from the response

“It is the Trust's position that we have already addressed this concern (and had done so by the time of the inquest hearing) and therefore it is unclear if this concern is directed at us, but in the event that it is, we would respond as follows.”

Source location

Response from Gateshead Health NHS Foundation Trust
Page 1 · response
Published 7 September 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026