PFD report

Stanley Cummins · Prevention of Future Deaths report

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Issued 4 Apr 2024•County Durham and Darlington

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to escalate pressure-wound issues to other services and professionals when needed
    Part of recurring concern: Inadequate district nursing wound care
  2. Uncompleted further training for pressure-wound safety
  3. Failure to provide appropriate pressure-wound offloading advice and recommendations to families and carers
    Part of recurring concern: Inadequate district nursing wound care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Deliver community nursing study days covering updated wound documentation, equipment, incident reporting and heel off-loading.

    Stated by County Durham and Darlington NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 6 March 2024.
  2. Action

    Develop patient and carer information leaflets about heel off-loading.

    Stated by County Durham and Darlington NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.
  3. Action

    Review and update SystmOne wound assessments and care plans to include photography, heel off-loading advice and onward-referral guidance.

    Stated by County Durham and Darlington NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Implemented and planned measures are considered sufficient to address concerns about learning, offloading advice, and escalation.

    Stated by County Durham and Darlington NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to escalate pressure-wound issues to other services and professionals when needed

Wider context from the report

“During the Inquest I heard evidence from the Matron for Clinical Governance and Quality, responsible for the community nursing team responsible for Mr Cummins care, in relation to the work being undertaken to improve community nursing teams ability to comprehensively identify, record, treat and escalate, as necessary, pressure wounds. I was not provided with comprehensive evidence that lessons had been learnt in relation to the accepted failings in this case, and in particular the failure by the District Nursing team to provide appropriate offloading advice and recommendations to family and carer’s in accordance with NICE guidelines, once pressure damage to the heel had been identified, or to escalate these issues as needed to other services and professionals. The majority of the further training and protocols that the matron considered were appropriate to try to improve patient safety in relation to pressure wounds, were described to me as being a work in progress with no certainty as to when these would be completed. ”

Is this part of a recurring concern?

Yes — Inadequate district nursing wound care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Uncompleted further training for pressure-wound safety

Wider context from the report

“During the Inquest I heard evidence from the Matron for Clinical Governance and Quality, responsible for the community nursing team responsible for Mr Cummins care, in relation to the work being undertaken to improve community nursing teams ability to comprehensively identify, record, treat and escalate, as necessary, pressure wounds. I was not provided with comprehensive evidence that lessons had been learnt in relation to the accepted failings in this case, and in particular the failure by the District Nursing team to provide appropriate offloading advice and recommendations to family and carer’s in accordance with NICE guidelines, once pressure damage to the heel had been identified, or to escalate these issues as needed to other services and professionals. The majority of the further training and protocols that the matron considered were appropriate to try to improve patient safety in relation to pressure wounds, were described to me as being a work in progress with no certainty as to when these would be completed. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide appropriate pressure-wound offloading advice and recommendations to families and carers

Wider context from the report

“During the Inquest I heard evidence from the Matron for Clinical Governance and Quality, responsible for the community nursing team responsible for Mr Cummins care, in relation to the work being undertaken to improve community nursing teams ability to comprehensively identify, record, treat and escalate, as necessary, pressure wounds. I was not provided with comprehensive evidence that lessons had been learnt in relation to the accepted failings in this case, and in particular the failure by the District Nursing team to provide appropriate offloading advice and recommendations to family and carer’s in accordance with NICE guidelines, once pressure damage to the heel had been identified, or to escalate these issues as needed to other services and professionals. The majority of the further training and protocols that the matron considered were appropriate to try to improve patient safety in relation to pressure wounds, were described to me as being a work in progress with no certainty as to when these would be completed. ”

Is this part of a recurring concern?

Yes — Inadequate district nursing wound care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Uncompleted pressure-wound safety protocols

Wider context from the report

“During the Inquest I heard evidence from the Matron for Clinical Governance and Quality, responsible for the community nursing team responsible for Mr Cummins care, in relation to the work being undertaken to improve community nursing teams ability to comprehensively identify, record, treat and escalate, as necessary, pressure wounds. I was not provided with comprehensive evidence that lessons had been learnt in relation to the accepted failings in this case, and in particular the failure by the District Nursing team to provide appropriate offloading advice and recommendations to family and carer’s in accordance with NICE guidelines, once pressure damage to the heel had been identified, or to escalate these issues as needed to other services and professionals. The majority of the further training and protocols that the matron considered were appropriate to try to improve patient safety in relation to pressure wounds, were described to me as being a work in progress with no certainty as to when these would be completed. ”

Is this part of a recurring concern?

Yes — Inadequate district nursing wound care; Inadequate management of pressure ulcers.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver community nursing study days covering updated wound documentation, equipment, incident reporting and heel off-loading.

Verbatim wording from the response

“Study days have been booked for key staff in all community nursing teams for June 27th and 28th 2024. This will include the launch of the updated assessments and care plans, equipment updates, incident reporting updates and the use of heel off-loading.”

Source location

Response from County Durham and Darlington
Page 1 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop patient and carer information leaflets about heel off-loading.

Verbatim wording from the response

“Patient/carer information leaflets are also being developed regarding off-loading.”

Source location

Response from County Durham and Darlington
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and update SystmOne wound assessments and care plans to include photography, heel off-loading advice and onward-referral guidance.

Verbatim wording from the response

“The wound assessments and care plans in SystmOne are being reviewed and updated to include photography and advice re: off-loading and onward referrals.”

Source location

Response from County Durham and Darlington
Page 1 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implemented and planned measures are considered sufficient to address concerns about learning, offloading advice, and escalation.

Verbatim wording from the response

“We trust that the measures already implemented and those planned are sufficient to address the concerns you have highlighted. However, please feel free to contact us if you need any additional information or have further queries.”

Source location

Response from County Durham and Darlington
Page 2 · response
Published 6 March 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Work with equipment suppliers and Podiatry to source a choice of heel off-loading devices.

    Stated by County Durham and Darlington NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.
  2. 2

    Code new wound assessments to enable audit.

    Stated by County Durham and Darlington NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  3. 3

    Require nurse assessment on admission and reassessment within 72 hours for intermediate-care patients admitted to care homes, with a new nursing care plan.

    Stated by County Durham and Darlington NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  4. 4

    Conduct twice-yearly audits of wound assessments, including heel pressure ulcers and appropriateness of care plans, beginning in November 2024.

    Stated by County Durham and Darlington NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 6 March 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with equipment suppliers and Podiatry to source a choice of heel off-loading devices.

Verbatim wording from the response

“Work has commenced with both equipment suppliers and Podiatry to source a choice of heel off-loading devices as currently there is only the option of one choice of heel off-loading device.”

Source location

Response from County Durham and Darlington
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Code new wound assessments to enable audit.

Verbatim wording from the response

“The new wound assessments have been coded to facilitate audit. The audit will be completed twice a year, commencing November 2024 (allowing time for the new process time to be embedded) and will include a number of specific wound types for example heel pressure ulcers and appropriateness of plans of care.”

Source location

Response from County Durham and Darlington
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require nurse assessment on admission and reassessment within 72 hours for intermediate-care patients admitted to care homes, with a new nursing care plan.

Verbatim wording from the response

“An action has been taken to ensure that nurses complete a visit and reassessment for patients admitted to care homes for intermediate care within 72 hours of their admission. This is part of the Urgent Community Response (UCR) criteria. This will facilitate the District Nurses to be involved in MDT care around nursing needs as a high majority of these beds in hours are commissioned in residential care and therefore this patient group may not have identified nursing needs before admission to a care home. All intermediate care patients will now be admitted through Community Crisis process requiring an assessment by a nurse before admission, and a new care plan will be launched when a patient is admitted to a care home for a nurse review within 72 hours. This will identify any input or recommendations.”

Source location

Response from County Durham and Darlington
Page 1 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct twice-yearly audits of wound assessments, including heel pressure ulcers and appropriateness of care plans, beginning in November 2024.

Verbatim wording from the response

“The new wound assessments have been coded to facilitate audit. The audit will be completed twice a year, commencing November 2024 (allowing time for the new process time to be embedded) and will include a number of specific wound types for example heel pressure ulcers and appropriateness of plans of care.”

Source location

Response from County Durham and Darlington
Page 2 · response
Published 6 March 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026