PFD report

Marc Jason Stephen Poole · Prevention of Future Deaths report

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Issued 2 Feb 2016•South Yorkshire (Eastern)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
12

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised12

  1. Lack of clarity about paediatric sepsis signs and responses
    Part of recurring concern: Failure to reliably recognise and respond promptly to sepsisPart of recurring concern: Inconsistent paediatric sepsis recognition and response guidance
  2. Lack of paediatric sepsis treatment protocol and guidance
    Part of recurring concern: Failure to reliably recognise and respond promptly to sepsisPart of recurring concern: Inconsistent paediatric sepsis recognition and response guidance
  3. Inaccurate completion and scoring of the observation chart
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Remind medical and nursing staff that record keeping must meet Nursing and Midwifery Council and General Medical Council standards.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 February 2016.
  2. Action

    Standardize PAWS documentation to record required physiological observations, colour, skin changes, individual scores, totals and observations directly on the chart.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 February 2016.
  3. Action

    Require healthcare assistants and registered nurses to complete competency self-declarations for physiological observations, PAWS documentation, interpretation and escalation.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 February 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity about paediatric sepsis signs and responses

Wider context from the report

“(3) Sepsis in Paediatrics It is clear that consideration should be given to developing a protocol and guidance for those treating children. A paediatric screening tool needs to be provided. There needs to be clear explanations of the terms septic, sepsis, septic shock, septicaemia, bacteraemia. These terms were used interchangeably. It needs to be made clear to staff the signs they should be looking out for and how these might be responded to. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis; Inconsistent paediatric sepsis recognition and response guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of paediatric sepsis treatment protocol and guidance

Wider context from the report

“(3) Sepsis in Paediatrics It is clear that consideration should be given to developing a protocol and guidance for those treating children. A paediatric screening tool needs to be provided. There needs to be clear explanations of the terms septic, sepsis, septic shock, septicaemia, bacteraemia. These terms were used interchangeably. It needs to be made clear to staff the signs they should be looking out for and how these might be responded to. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis; Inconsistent paediatric sepsis recognition and response guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inaccurate completion and scoring of the observation chart

Wider context from the report

“(2) PAWS The observation chart was poorly completed. There were occasions where incorrect scoring had been documented understating MJ’s condition at that time. This was a form and source of information said to have been heavily relied upon but no clear protocols for doctors to regularly review and assess. It would seem further training is required to ensure accurate completion of this form and accurate scoring. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor communication between clinical staff

Wider context from the report

“(1) Poor communication on a number of levels Insufficient discussion with the parents regarding history, insufficient weight attached to the information they did provide at the time of admission and subsequently. Absence of any protocols of guidance as to how best to communicate with children with disabilities such as autism as MJ had. Communications between staff were poor, HCAs to nurses, nurses to doctors and between junior doctors and senior doctors. Ineffective communication of microbiology results which had been phoned through to the ward but not immediately passed on to those who needed to undertake assessment. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record significant events and developments

Wider context from the report

“(5) Poor record keeping Even when a ward is busy, it is imperative that clear records are made of significant events or developments. There were a number of occasions where no record was made at all ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of protocols for doctors to regularly review and assess observation charts

Wider context from the report

“(2) PAWS The observation chart was poorly completed. There were occasions where incorrect scoring had been documented understating MJ’s condition at that time. This was a form and source of information said to have been heavily relied upon but no clear protocols for doctors to regularly review and assess. It would seem further training is required to ensure accurate completion of this form and accurate scoring. ”

Is this part of a recurring concern?

Yes — Unreliable clinical review of observation charts.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of a paediatric sepsis screening tool

Wider context from the report

“(3) Sepsis in Paediatrics It is clear that consideration should be given to developing a protocol and guidance for those treating children. A paediatric screening tool needs to be provided. There needs to be clear explanations of the terms septic, sepsis, septic shock, septicaemia, bacteraemia. These terms were used interchangeably. It needs to be made clear to staff the signs they should be looking out for and how these might be responded to. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond promptly to sepsis.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance for communicating with children with disabilities such as autism

Wider context from the report

“(1) Poor communication on a number of levels Insufficient discussion with the parents regarding history, insufficient weight attached to the information they did provide at the time of admission and subsequently. Absence of any protocols of guidance as to how best to communicate with children with disabilities such as autism as MJ had. Communications between staff were poor, HCAs to nurses, nurses to doctors and between junior doctors and senior doctors. Ineffective communication of microbiology results which had been phoned through to the ward but not immediately passed on to those who needed to undertake assessment. ”

Is this part of a recurring concern?

Yes — Failure to ensure care staff can communicate effectively with residents and patients; Failure to provide autism-informed care and communication for children; Failure to provide required reasonable adjustments for patients with disabilities.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Ineffective or poorly understood dissemination system for key information and medical updates

Wider context from the report

“(4) Dissemination of key information and medical updates There needs to be a review of the systems currently in place for disseminating such information. I was not reassured from the evidence I heard that the current system is effective in that regard or fully understood by staff at the trust. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in communicating microbiology results to staff responsible for assessment

Wider context from the report

“(1) Poor communication on a number of levels Insufficient discussion with the parents regarding history, insufficient weight attached to the information they did provide at the time of admission and subsequently. Absence of any protocols of guidance as to how best to communicate with children with disabilities such as autism as MJ had. Communications between staff were poor, HCAs to nurses, nurses to doctors and between junior doctors and senior doctors. Ineffective communication of microbiology results which had been phoned through to the ward but not immediately passed on to those who needed to undertake assessment. ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear and interchangeable use of paediatric sepsis terminology

Wider context from the report

“(3) Sepsis in Paediatrics It is clear that consideration should be given to developing a protocol and guidance for those treating children. A paediatric screening tool needs to be provided. There needs to be clear explanations of the terms septic, sepsis, septic shock, septicaemia, bacteraemia. These terms were used interchangeably. It needs to be made clear to staff the signs they should be looking out for and how these might be responded to. ”

Is this part of a recurring concern?

Yes — Inconsistent paediatric sepsis recognition and response guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain and properly consider relevant information from parents

Wider context from the report

“(1) Poor communication on a number of levels Insufficient discussion with the parents regarding history, insufficient weight attached to the information they did provide at the time of admission and subsequently. Absence of any protocols of guidance as to how best to communicate with children with disabilities such as autism as MJ had. Communications between staff were poor, HCAs to nurses, nurses to doctors and between junior doctors and senior doctors. Ineffective communication of microbiology results which had been phoned through to the ward but not immediately passed on to those who needed to undertake assessment. ”

Is this part of a recurring concern?

Yes — Failure to incorporate relevant collateral and professional views into clinical assessment; Failure to obtain relevant collateral information from family and social supports; Incomplete clinical history-taking.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind medical and nursing staff that record keeping must meet Nursing and Midwifery Council and General Medical Council standards.

Verbatim wording from the response

“It is acknowledged that record keeping was poor both from medical and nursing staff and I confirm the individuals who were involved in this case have reflected on this and the importance of recording care that is given to patients. Staff have been reminded that good record keeping is in line with what is expected by the Nursing and Midwifery Council and the General Medical Council Guidelines on record keeping. In respect of this all Consultants within the Trust are required to undertake an audit of clinical records as part of their yearly appraisal.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardize PAWS documentation to record required physiological observations, colour, skin changes, individual scores, totals and observations directly on the chart.

Verbatim wording from the response

“1. In all instances the minimum recording on PAWS includes temperature measurement, pulse and heart rate measurement as well as frequency of respirations. This is documented together with the child’s colour at the time that such observations have been undertaken.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require healthcare assistants and registered nurses to complete competency self-declarations for physiological observations, PAWS documentation, interpretation and escalation.

Verbatim wording from the response

“4. Staff have been made aware of these changes in practice and have been required to complete a self-declaration form. This allows opportunity for individuals to inform the Line Manager if they require additional training relating to observations and PAWS. Each Healthcare Assistant is also asked to complete a self-declaration form indicating that they were competent to undertake and document physiological observations and to report to a Registered Nurse any observations/PAWS outside of normal parameters. Each Registered Nurse has been asked to complete a self-”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require staff receiving urgent blood results by telephone to record, sign, date, time and verbally communicate them to medical staff.

Verbatim wording from the response

“With respect to ineffective communication of microbiology results, the team has considered the issue of outstanding test results and confirmed that during clinical handovers the results should be accessed through ICE. Any outstanding matters will form part of the documentation in the handover process in order to confirm that they are followed up and acted upon. In respect of receipt of urgent blood results from the laboratory via telephone, staff have been made aware that it is the responsibility of the individual taking the call to record the results on the IPOC and to verbally share the results with the medical staff as well as date, time and sign the entry and record the member of medical staff that the results have been shared with.”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require clinical handovers to access microbiology results through ICE and document outstanding results for follow-up and action.

Verbatim wording from the response

“With respect to ineffective communication of microbiology results, the team has considered the issue of outstanding test results and confirmed that during clinical handovers the results should be accessed through ICE. Any outstanding matters will form part of the documentation in the handover process in order to confirm that they are followed up and acted upon. In respect of receipt of urgent blood results from the laboratory via telephone, staff have been made aware that it is the responsibility of the individual taking the call to record the results on the IPOC and to verbally share the results with the medical staff as well as date, time and sign the entry and record the member of medical staff that the results have been shared with.”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Route key information and medical updates through the Patient Safety Review Group for dissemination to relevant clinical areas and implementation monitoring.

Verbatim wording from the response

“The Trust has reviewed its systems for disseminating such information. The Sepsis tool kit was disseminated and implemented for adults but for some reason this was not achieved in paediatrics. The revised process involves such information being received by the Patient Safety Review Group (PSRG) and then disseminated through members of the group to the relevant areas where the information or update is relevant. The PSRG will monitor that guidance has been implemented. The Trust Sepsis Lead has undertaken to support the Paediatric team with monitoring of the implementation of the Sepsis tool.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide multidisciplinary training on paediatric sepsis and unexpected deterioration, including training for medical staff during each house induction.

Verbatim wording from the response

“areas. Multi-disciplinary staff development will continue to provide training on sepsis in children and unexpected deterioration in children. This training will include medical staff on induction for each house.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Paediatric IPOC and require documentation of communication needs and disability-related communication limitations.

Verbatim wording from the response

“With respect to the discussion with the parents regarding a child’s clinical history, in order to ensure better communication the team have reviewed the Paediatric IPOC. Staff have been made aware of the need to listen to parents and take their views into consideration when assessing the clinical picture in any child who is admitted. Should children suffer from disabilities, medical and nursing staff will record, under the respective part of the Paediatric IPOC, how such children are communicated with and whether their disability limits their ability to communicate with strangers and hence the need to have more detailed and in depth conversations with parents. This situation will continue to pertain throughout the child’s stay in hospital.”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all Trust consultants to audit clinical records as part of annual appraisal.

Verbatim wording from the response

“It is acknowledged that record keeping was poor both from medical and nursing staff and I confirm the individuals who were involved in this case have reflected on this and the importance of recording care that is given to patients. Staff have been reminded that good record keeping is in line with what is expected by the Nursing and Midwifery Council and the General Medical Council Guidelines on record keeping. In respect of this all Consultants within the Trust are required to undertake an audit of clinical records as part of their yearly appraisal.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Address identified staff training needs relating to accurate completion of paediatric warning scores.

Verbatim wording from the response

“Staff have been made aware that at the inquest it was highlighted there were a number of poorly completed charts with incomplete scores during the episode of care. It was the case that temperature readings had been recorded without a corresponding record of the heart rate and respiratory rate being undertaken at the same time which will enable significance to be attached to the result and correctly identify scores. Any additional training needs for staff have been noted and are in process of being addressed.”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and disseminate an agreed paediatric sepsis toolkit across clinical areas.

Verbatim wording from the response

“The inquest noted that there was lack of use of the sepsis tool kit and this is of significant concern both to your office as well as the Trust. Since the outcome of the inquest the Trust has worked rapidly to introduce such a tool based on the UK Sepsis Trust tool to which there has been both nursing and medical contribution. I attach the tool which has been agreed, implemented and disseminated in all the clinical”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Support paediatric monitoring of sepsis toolkit implementation through the Trust Sepsis Lead.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 February 2016.
  2. 2

    Filter relevant future paediatric warning score developments to frontline staff.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 February 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support paediatric monitoring of sepsis toolkit implementation through the Trust Sepsis Lead.

Verbatim wording from the response

“The Trust has reviewed its systems for disseminating such information. The Sepsis tool kit was disseminated and implemented for adults but for some reason this was not achieved in paediatrics. The revised process involves such information being received by the Patient Safety Review Group (PSRG) and then disseminated through members of the group to the relevant areas where the information or update is relevant. The PSRG will monitor that guidance has been implemented. The Trust Sepsis Lead has undertaken to support the Paediatric team with monitoring of the implementation of the Sepsis tool.”

Source location

Marc-Poole-Response
Page 3 · response
Published 2 February 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Filter relevant future paediatric warning score developments to frontline staff.

Verbatim wording from the response

“It is to be noted that all paediatric warning scores within the region are being reviewed as part of the network of the Paediatric Operation and Delivery Network led by the Network Clinical Educator and the team will ensure that any developments with respect to PAWS will be filtered down to front line staff in order to continue to maintain and accurate marker of the condition of a sick child.”

Source location

Marc-Poole-Response
Page 2 · response
Published 2 February 2016

Open published response
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