PFD report

Sasha Sabrina FORSTER · Prevention of Future Deaths report

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Issued 23 May 2019•Central Hampshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
12

Named on the report

Responses found
6

Of 12 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Risk of using prescribed Propranolol for overdose
  2. Failure to agree and update a common action plan for revoked s.17 leave
    Part of recurring concern: Unclear responsibility for Mental Health Act emergency proceduresPart of recurring concern: Unsafe management of inpatient leave and absence
  3. Failure to collect and return patients to the ward when s.17 leave is revoked
    Part of recurring concern: Unsafe management of inpatient leave and absence
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Update the AWOL Policy with a clear risk-escalation process map, then share it with staff and add it to the section 17 competency framework.

    Stated by Guildford and Waverly CCG and NHS North East Hampshire and Farnham Clinical Commissioning Group and Surrey Heartlands Integrated Care System and Surrey and Borders Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 August 2019.
  2. Action

    Continue providing local-induction training so staff understand the AWOL policy and the process to follow when a person is absent without leave.

    Stated by Guildford and Waverly CCG and NHS North East Hampshire and Farnham Clinical Commissioning Group and Surrey Heartlands Integrated Care System and Surrey and Borders Partnership NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 August 2019.
  3. Action

    Disseminate relevant prescribing guidance extracts to support safe prescribing and patient safety.

    Stated by General Medical CouncilStated completedThe respondent said that this action was complete when they made their response on 2 August 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Position

    Care providers have no legal responsibility to arrange return of patients whose section 17 leave is revoked.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk of using prescribed Propranolol for overdose

Wider context from the report

“Evidence was heard at the inquest that after her treating psychiatrist had stopped prescribing her Propranolol, due to the risk of overdose, Sasha visited two private GPs at a clinic in London, on occasions two weeks apart. In each consultation Sasha: - requested Propranolol, on the basis that it was currently being prescribed to her for anxiety; - revealed a limited history of mental health issues; - failed to reveal either her extensive overdose history or the fact that her treating psychiatrist had stopped prescribing her Propranolol. Without details of Sasha’s GP or her treating psychiatrist, or her consent to contact them ( neither of which was given ), neither GP had the means of discovering her worrying psychiatric background. Had they had those means, it is likely that neither GP would have given her a 28 day supply of Propranolol. Whilst it could not be proven that the Propranolol prescribed by these GPs was the Propranolol used by Sasha for her final, fatal overdose, there remained at the time a considerable risk that she would so use it. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to agree and update a common action plan for revoked s.17 leave

Wider context from the report

“Evidence received at the inquest suggested that the various hospitals and police forces which had regular dealings with Sasha were not always aware of their powers and responsibilities towards her in circumstances when her s.17 leave was being revoked, or else had not agreed and, where required, updated a common plan of action to be followed in those circumstances. As a result, there was inconsistency in the actions taken when her s.17 leave had been revoked, which led to an increased risk that Sasha might act in such a way which would result in her death, whether intentionally or not. ”

Is this part of a recurring concern?

Yes — Unclear responsibility for Mental Health Act emergency procedures; Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to collect and return patients to the ward when s.17 leave is revoked

Wider context from the report

“(1) Evidence was given during the inquest by SBP staff on the ward concerned, that the reason SBP staff did not arrange to collect Sasha and return her to the ward when her s.17 leave had been revoked, was that they did not have the resources to allow them to do this, despite it being their legal responsibility so to do. (2) Sasha’s mother gave evidence that SBP’s reliance on her bringing Sasha back to the ward when s.17 leave had been revoked, placed an unfair and intolerable burden on her, in circumstances when she and the rest of the family were struggling to keep Sasha safe. Knowing that SBP would not send someone out to collect Sasha made her feel that she had no choice but to agree to their request. (3) The last such occasion when SBP staff on the ward decided that Sasha’s s.17 leave should be revoked was on the afternoon of her death on 31.3.17. Although formal revocation of leave was never finalised, Sasha’s mother was given to believe that it would be, and again reluctantly agreed to bring Sasha back to the ward. Whilst with her mother, Sasha was able to run off and take the substantial Propranolol overdose which proved to be fatal. ”

Is this part of a recurring concern?

Yes — Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of access to relevant psychiatric and prescribing history when prescribing Propranolol

Wider context from the report

“Evidence was heard at the inquest that after her treating psychiatrist had stopped prescribing her Propranolol, due to the risk of overdose, Sasha visited two private GPs at a clinic in London, on occasions two weeks apart. In each consultation Sasha: - requested Propranolol, on the basis that it was currently being prescribed to her for anxiety; - revealed a limited history of mental health issues; - failed to reveal either her extensive overdose history or the fact that her treating psychiatrist had stopped prescribing her Propranolol. Without details of Sasha’s GP or her treating psychiatrist, or her consent to contact them ( neither of which was given ), neither GP had the means of discovering her worrying psychiatric background. Had they had those means, it is likely that neither GP would have given her a 28 day supply of Propranolol. Whilst it could not be proven that the Propranolol prescribed by these GPs was the Propranolol used by Sasha for her final, fatal overdose, there remained at the time a considerable risk that she would so use it. ”

Is this part of a recurring concern?

Yes — Failure to apply overdose-risk safeguards to medication prescribing; Failure to identify clinically significant medication risks; Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to finalise the formal revocation of s.17 leave

Wider context from the report

“(1) Evidence was given during the inquest by SBP staff on the ward concerned, that the reason SBP staff did not arrange to collect Sasha and return her to the ward when her s.17 leave had been revoked, was that they did not have the resources to allow them to do this, despite it being their legal responsibility so to do. (2) Sasha’s mother gave evidence that SBP’s reliance on her bringing Sasha back to the ward when s.17 leave had been revoked, placed an unfair and intolerable burden on her, in circumstances when she and the rest of the family were struggling to keep Sasha safe. Knowing that SBP would not send someone out to collect Sasha made her feel that she had no choice but to agree to their request. (3) The last such occasion when SBP staff on the ward decided that Sasha’s s.17 leave should be revoked was on the afternoon of her death on 31.3.17. Although formal revocation of leave was never finalised, Sasha’s mother was given to believe that it would be, and again reluctantly agreed to bring Sasha back to the ward. Whilst with her mother, Sasha was able to run off and take the substantial Propranolol overdose which proved to be fatal. ”

Is this part of a recurring concern?

Yes — Unreliable mental-health patient leave arrangements; Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of shared awareness of powers and responsibilities when s.17 leave is revoked

Wider context from the report

“Evidence received at the inquest suggested that the various hospitals and police forces which had regular dealings with Sasha were not always aware of their powers and responsibilities towards her in circumstances when her s.17 leave was being revoked, or else had not agreed and, where required, updated a common plan of action to be followed in those circumstances. As a result, there was inconsistency in the actions taken when her s.17 leave had been revoked, which led to an increased risk that Sasha might act in such a way which would result in her death, whether intentionally or not. ”

Is this part of a recurring concern?

Yes — Unclear healthcare and police responsibilities for safety-critical action; Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the AWOL Policy with a clear risk-escalation process map, then share it with staff and add it to the section 17 competency framework.

Verbatim wording from the response

“This Inquest has highlighted that not all staff are aware that the above risk escalation process should be followed in the event that a person is AWOL and needs to be returned to the ward. We take full responsibility and we will therefore update our AWOL Policy with a clear process map that outlines how concerns about a person who is AWOL should be escalated by September 2019. Thereafter, this will be shared with staff and added to the section 17 competency framework to ensure awareness of the process.”

Source location

Sasha-Forster-R2019-01693
Page 3 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue providing local-induction training so staff understand the AWOL policy and the process to follow when a person is absent without leave.

Verbatim wording from the response

“I hope that the above reassures you that there is a process in place to facilitate the return of AWOL inpatients to the ward and that the Trust is committed on an ongoing basis to provide training through local induction to our staff and ensuring they are aware of the policy and process they should follow when a person is AWOL.”

Source location

Sasha-Forster-R2019-01693
Page 3 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate relevant prescribing guidance extracts to support safe prescribing and patient safety.

Verbatim wording from the response

“With regards to prescribing, the GMC’s guidance is clear that a doctor must only prescribe when they have adequate knowledge of the patient’s health. This will involve making an assessment, together with the patient, of their condition and having, or taking, an adequate history.”

Source location

Sasha-Forster-R2019-01694
Page 1 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refer information about the private GPs to an Assistant Registrar to determine whether the investigation threshold is met.

Verbatim wording from the response

“Conduct of individual doctors When a doctor fails to adhere to our ethical guidance the GMC must establish whether our threshold for investigation has been met; namely, whether the doctor’s conduct, if proven, is capable of amounting to impaired fitness to practise to a degree warranting action on their registration.”

Source location

Sasha-Forster-R2019-01694
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review mental health training for emergency services, emergency departments, police and Trust staff to include proportionate coverage of Mental Health Act sections 17 and 18.

Verbatim wording from the response

“The mental health training provided to emergency services, emergency department, police and SABP staff will be reviewed to include an overview of section 17 and 18 of the MHA. This should be proportionate to the frequency that each organisation is expected to come across these cases and this will be determined by each organisation.”

Source location

Sasha-Forster-R2019-01692
Page 4 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a further stakeholder meeting to review achievements and identify additional actions or training needs, including dissemination of learning.

Verbatim wording from the response

“To respond to the PFD, a meeting was held on the 01 July 2019 between a number of the key stakeholders named in the PFD. Below is a summary of the discussions and actions that were agreed moving forwards. A further meeting will be held to discuss and evidence dissemination of learning and training.”

Source location

Sasha-Forster-R2019-01692
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include a written-authority template in the AWOL policy, update the policy with PFD learning, and present it to the Policy Assurance Group by September 2019.

Verbatim wording from the response

“If the person is known to frequent emergency departments, frequently call the emergency services, or frequent another place where professionals are present, early consideration should be given to providing those services with written authority to take the person into custody and return them to the ward (they should be supported by SABP, the Police, and ambulance services (NHS or private / secure), in doing this as appropriate).”

Source location

Sasha-Forster-R2019-01692
Page 5 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and include a section 17 leave revocation template in the Trust’s section 17 leave policy.

Verbatim wording from the response

“If the decision is made to revoke the person’s leave this should be documented in the person’s notes before the SABP section 18 form or any other paperwork is completed (this means it will be visible to others accessing the record on SystmOne). It is preferable for this to be documented by the clinician who makes the decision to revoke the leave.”

Source location

Sasha-Forster-R2019-01692
Page 5 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore Graphnet as an integrated care record providing organisations read-only access to legal status, risks and contemporaneous care plans.

Verbatim wording from the response

“There is a long term goal to create a platform that will allow NHS organisations to have read only access to key information pulled from a service user’s internal record keeping platforms. Graphnet is currently being explored to provide an integrated care record across Surrey. This will potentially be able to show that a person is currently detained in hospital allowing other organisations to see their legal status, as well as associated risks. Were a system such as this in place in early 2017 this would have allowed staff at the acute hospitals to view Sasha’s legal status and contemporaneous care plans; this would have assisted their decision making and meant that the system would have had read only access to the notes from her interactions with other services.”

Source location

Sasha-Forster-R2019-01692
Page 4 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Draft a shared systemwide protocol for managing complex AWOL cases and work towards its finalisation.

Verbatim wording from the response

“The PFD stated that clarification was required as to the actions that would be taken to achieve the goals set out in a letter dated 22 May 2019 from the Deputy Chief Executive of Surrey and Borders Partnership NHS Foundation Trust (SABP). This letter committed to the development of joint working protocols across the system for the management of complex absent without leave (AWOL) cases (cases where section 17 has been revoked and a person is AWOL).”

Source location

Sasha-Forster-R2019-01692
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Care providers have no legal responsibility to arrange return of patients whose section 17 leave is revoked.

Verbatim wording from the response

“In relation to leave of absence from hospital, you may wish to note that the Department does not agree that care providers have a legal responsibility to arrange for the return to hospital of patients whose section 17 leave has been revoked.”

Source location

Sasha-Forster-R2019-0169
Page 1 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing GMC prescribing guidance, when followed, is considered sufficient to ensure safe practice and protect patient safety.

Verbatim wording from the response

“Turning to the matter of concern relating to the prescribing of propranolol. My officials have made enquiries and I am aware that the General Medical Council (GMC) has responded to you to explain that its prescribing guidance² is clear that a doctor must only prescribe when they have adequate knowledge of the patient’s health. This should involve making an assessment together with the patient of their condition and having, or taking, an adequate history. A patient’s consent to contact their GP should be sought if more information, or confirmation of the information available, is needed before prescribing. The GMC is confident that its guidance, when followed, ensures safe practice and protects patient safety.”

Source location

Sasha-Forster-R2019-0169
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Care providers decide how to facilitate returns after revoked section 17 leave, using resources available to them.

Verbatim wording from the response

“Section 18 of the Mental Health Act gives hospitals the power to take a patient into custody for return to the hospital or place of treatment. However, it does not place a legal responsibility on hospitals to arrange this. As such, it is for care providers to decide on the best way to facilitate such returns from within the resources available to them.”

Source location

Sasha-Forster-R2019-0169
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing risk assessment, staffing allocation and escalation arrangements are considered sufficient to return known AWOL patients safely.

Verbatim wording from the response

“known, and they are not posing a risk to themselves or others, we agree that it is the Trust’s responsibility to arrange for them to be returned to the ward by SABP staff; in line with our Absent Without Leave Missing Persons Policy. Staff have access to the hospital pool car, taxi services, or secure / NHS ambulance transport in order to facilitate the return of a person who is AWOL to the ward, depending on what is considered to be most appropriate in the circumstances, following a risk assessment.”

Source location

Sasha-Forster-R2019-01693
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintaining additional staffing on every ward for AWOL returns is considered impractical because such incidents are uncommon and wards meet safe staffing standards.

Verbatim wording from the response

“It would be impractical for SABP to have extra staffing on each ward on a shift by shift basis for the purpose of being available to return people who are AWOL and whose whereabouts are known, particularly as this is an uncommon occurrence. All our Wards comply with National Safe Staffing standards.”

Source location

Sasha-Forster-R2019-01693
Page 3 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing prescribing guidance is considered sufficient to ensure safe prescribing and protect patient safety when followed.

Verbatim wording from the response

“I have enclosed extracts of the relevant sections of our ethical guidance at Annex A of this letter; and, we consider that this guidance, when followed, ensures safe prescribing and protects patient safety.”

Source location

Sasha-Forster-R2019-01694
Page 2 · response
Published 2 August 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Publish a White Paper setting out the Government’s full response to the independent review of the Mental Health Act by the end of 2019.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 2 August 2019.
  2. 2

    Strengthen section 17 leave safeguards through a revised policy and implemented leave form requiring clinical sign-off and current care-plan and risk-assessment checks.

    Stated by Guildford and Waverly CCG and NHS North East Hampshire and Farnham Clinical Commissioning Group and Surrey Heartlands Integrated Care System and Surrey and Borders Partnership NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 August 2019.
  3. 3

    Promptly review and revise frequent service users’ care plans when they move to inpatient services, adding AWOL legal-framework guidance and access for relevant emergency organisations.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 August 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a White Paper setting out the Government’s full response to the independent review of the Mental Health Act by the end of 2019.

Verbatim wording from the response

“The Government remains committed to reforming mental health law and will publish a White Paper by the end of the year, which will set out the Government’s response, in full, to the independent review of the mental health act, and pave the way for new legislation.”

Source location

Sasha-Forster-R2019-0169
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen section 17 leave safeguards through a revised policy and implemented leave form requiring clinical sign-off and current care-plan and risk-assessment checks.

Verbatim wording from the response

“1. All people who use our services are risk assessed on admission and throughout their time in our services and reviewed daily by the staff. If a person is assessed as a high AWOL risk, this should be reflected in their section 17 care plan. Our section 17 policy has recently been revised to ensure that section 17 care planning is more robust. We have devised a new section 17 leave form, which must be signed by both the Responsible Clinician and a member of nursing staff. This form requires the nurse to check that the patient has an up to date section 17 leave care plan and risk assessment before leave is granted. The form was reviewed by a Mental Health Act Reviewer from the Care Quality Commission before it was implemented.”

Source location

Sasha-Forster-R2019-01693
Page 2 · response
Published 2 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promptly review and revise frequent service users’ care plans when they move to inpatient services, adding AWOL legal-framework guidance and access for relevant emergency organisations.

Verbatim wording from the response

“In the short term the focus will be on care planning. It was clear in the evidence of Professor Shaw (the expert instructed by the coroner) that Sasha’s community care plan was an excellent tool, providing a scenario based care plan that was easy for staff to navigate and implement. However, it was noted that this plan was not updated when Sasha moved into inpatient services.”

Source location

Sasha-Forster-R2019-01692
Page 4 · response
Published 2 August 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026