PFD report

OSKAR MILES NASH · Prevention of Future Deaths report

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Issued 31 Jan 2022•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
15

Raised in this report

Recipients
6

Named on the report

Responses found
5

Of 6 recipients

Stated actions
50

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised15

  1. Inadequate information and record sharing before EHCP school placements
  2. Lack of mandatory Autism training for Education and SEN staff
    Part of recurring concern: Failure to provide autism-informed care and communication for children
  3. Lack of training and monitoring programme for EHCP medical advisers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.35

  1. Action

    Raise identified reporting-form and process issues with the National Child Mortality Database for future improvement.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 3 February 2022.
  2. Action

    Establish a multi-agency task-and-finish group and develop an action plan addressing thematic-review learning and missed opportunities.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  3. Action

    Request an independent national review of Surrey’s child death review process.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.18

  1. Position

    The existing statutory Child Death Review process, including CDOP review after investigations, is relied on to capture all learning from a child’s death.

    Stated by NHS Surrey and Sussex Integrated Care BoardExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate information and record sharing before EHCP school placements

Wider context from the report

“I am concerned that there is an ongoing risk that placements of children with EHCPs are being made on the basis of inadequate information and record sharing. On the evidence before me, it was clear that, even if an EHCP were comprehensive and fully updated (which may not be the case), it is unlikely to contain all matters of relevance to the question of a prospective school’s ability to meet the child’s needs. I was given no good reason why fuller information and record sharing, sufficient to ensure that the prospective school can properly assess its ability to meet the child’s needs, should not take place before any child with an EHCP is placed in a new school. I am concerned that there is no system in place, locally or nationally, to ensure this is achieved by the relevant SEN department for every child with an EHCP. I am also concerned that there is an ongoing lack of clarity as to schools’ powers and duties to share information and documents, and any data protection ramifications this may have. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory Autism training for Education and SEN staff

Wider context from the report

“The evidence at the inquest revealed that the staff in the Education / SEN Department, including SEN caseworkers, had insufficient understanding of Autism, its links to co-morbid mental health conditions, self-harm and suicidal ideation, and how to communicate with an autistic child. I am concerned that there continues to be no requirement for the staff to undertake relevant Autism training on a mandatory basis. ”

Is this part of a recurring concern?

Yes — Failure to provide autism-informed care and communication for children.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training and monitoring programme for EHCP medical advisers

Wider context from the report

“On the basis of the evidence at the prevention of future deaths hearing, I am concerned that there continues to be a lack of understanding amongst the clinicians currently providing medical advice as part of the EHCP process as to their role in that process. I am further concerned that there is in place no programme for the training or monitoring of these clinicians in relation to these responsibilities. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish changed child mental health triage practices in written guidance

Wider context from the report

“I was told that the Standard Operating Procedure manual for the triage of referrals to children’s mental health services is to be updated to reflect the Trust’s new working practices but that this has not yet been done. I am concerned that important changes to the system of work (for example, the vital requirement that a referred child’s records are reviewed before any triaging decision is made and the child/family are spoken to) are not yet established in written guidance. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the threshold of needs document to reflect risks for autistic children

Wider context from the report

“Despite these changes, I remain concerned that the “threshold of needs” document does not adequately and clearly reflect the known risks of mental health difficulties, self-harm, and suicidal ideation for autistic children (given their prevalence in this group of children) and that, consequentially, there is an ongoing risk that an autistic child in these circumstances will be allocated an insufficient level of support, as was the case for Oskar. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of specific safeguarding guidance for children with disabilities

Wider context from the report

“I am concerned that “Working Together” does not provide clearer guidance specifically for the safeguarding of children with disabilities, including Autism, and the approach to be taken by agencies to parents and families. ”

Is this part of a recurring concern?

Yes — Failure to provide autism-informed care and communication for children.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity about schools’ information-sharing powers and duties

Wider context from the report

“I am concerned that there is an ongoing risk that placements of children with EHCPs are being made on the basis of inadequate information and record sharing. On the evidence before me, it was clear that, even if an EHCP were comprehensive and fully updated (which may not be the case), it is unlikely to contain all matters of relevance to the question of a prospective school’s ability to meet the child’s needs. I was given no good reason why fuller information and record sharing, sufficient to ensure that the prospective school can properly assess its ability to meet the child’s needs, should not take place before any child with an EHCP is placed in a new school. I am concerned that there is no system in place, locally or nationally, to ensure this is achieved by the relevant SEN department for every child with an EHCP. I am also concerned that there is an ongoing lack of clarity as to schools’ powers and duties to share information and documents, and any data protection ramifications this may have. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clinician understanding of EHCP medical advice responsibilities

Wider context from the report

“On the basis of the evidence at the prevention of future deaths hearing, I am concerned that there continues to be a lack of understanding amongst the clinicians currently providing medical advice as part of the EHCP process as to their role in that process. I am further concerned that there is in place no programme for the training or monitoring of these clinicians in relation to these responsibilities. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inappropriate closure or referral of child mental health referrals

Wider context from the report

“However, on the basis of the evidence I heard at the prevention of future deaths hearing, including from a special needs school which has experience of referring its pupils, I am concerned that there is an ongoing risk that some referrals may be inappropriately closed (for example because the child, at an early stage, declines to engage) or inappropriately referred to non-clinical partner agencies. In this context, I am concerned that there is a lack of specific monitoring of what proportion of referred children reach a clinical team and the extent to which the outcomes match the expectations of the referrers (so that any ongoing “barriers” in the system, which may be preventing proper access to the clinical teams, can then be identified and eliminated). ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of monitoring of access to clinical teams and referral outcomes

Wider context from the report

“However, on the basis of the evidence I heard at the prevention of future deaths hearing, including from a special needs school which has experience of referring its pupils, I am concerned that there is an ongoing risk that some referrals may be inappropriately closed (for example because the child, at an early stage, declines to engage) or inappropriately referred to non-clinical partner agencies. In this context, I am concerned that there is a lack of specific monitoring of what proportion of referred children reach a clinical team and the extent to which the outcomes match the expectations of the referrers (so that any ongoing “barriers” in the system, which may be preventing proper access to the clinical teams, can then be identified and eliminated). ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of comprehensive, relevant and mandatory Autism training across state agencies

Wider context from the report

“At the prevention of future deaths hearing, I heard evidence of more training being available, but also of an ongoing absence of comprehensive, relevant and mandatory training. I was told that the National Autism Strategy does not currently include a timetabled commitment for relevant mandatory Autism training to be provided to all state agencies working directly with autistic adults and children. I am concerned that this poses an ongoing risk to autistic children and their ability to access the services they require for their support, welfare, and safeguarding. ”

Is this part of a recurring concern?

Yes — Failure to provide autism-informed care and communication for children.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient process, guidance and oversight for effective post-death investigations

Wider context from the report

“Ineffective review by the child death review processes results in the risk of further deaths in similar circumstances and I am concerned that the local and/or national process, guidance and oversight are insufficient to ensure that an effective post-death investigation, which should not be dependent on the inquest process, is achieved in all cases. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Automatic categorisation of routine referrals as low risk

Wider context from the report

“The evidence showed that a referral to the child mental health services is triaged initially as being crisis, urgent, priority or routine. The criteria for crisis, urgent and priority referrals are specific and narrow and, consequently, the great majority of referrals are categorised as routine. I have been told that the routine referrals are automatically categorised as “low risk”. I am concerned about this as it is clear from the evidence that a child may not meet the criteria crisis, urgent or priority but, like Oskar Nash, may nevertheless be at a high or medium risk of harm. The Trust is currently receiving a high volume of referrals and so there is a considerable waiting time for its “routine” cases to be addressed. It seems inevitable, therefore, that there are children in this category who have been wrongly assumed to be at low risk of harm but who, in fact, face a high risk of harm which is currently unrecognised and unmanaged. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways; Unreliable referral urgency categorisation and prioritisation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory Autism training for Children’s Services staff

Wider context from the report

“The evidence at the inquest revealed that the staff in SCC’s Children’s Services Department, including Social Workers and other Team members, had insufficient understanding of Autism, its links to co-morbid mental health conditions, self-harm and suicidal ideation, and how to communicate with an autistic child. I am concerned that there continues to be no requirement for the staff to undertake relevant Autism training on a mandatory basis. ”

Is this part of a recurring concern?

Yes — Failure to provide autism-informed care and communication for children.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory Autism training for child mental health referral triage staff

Wider context from the report

“The evidence at the inquest revealed that the staff responsible for the triage of referrals to child mental health services had insufficient understanding of Autism, its links to co-morbid mental health conditions, self-harm and suicidal ideation, and how to communicate with an autistic child. I have been told that the triaging process is now undertaken by an “Access and Advice Team” but I am concerned that there continues to be no requirement for the staff in that Team to undertake relevant Autism training on a mandatory basis. ”

Is this part of a recurring concern?

Yes — Failure to account for autistic presentation in mental health assessment and care; Failure to provide autism-informed care and communication for children.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise identified reporting-form and process issues with the National Child Mortality Database for future improvement.

Verbatim wording from the response

“Working Together to Safeguard Children (2018 p.103) states – “All practitioners participating in the child death review process should notify, report, and scrutinise child deaths using the standardised templates”. The templates are nationally agreed and available from the website www.gov.uk/government/publications/child-death-reviews-forms-for-reporting-child-deaths. The NCMD have replicated these templates for use within the electronic reporting system used in most areas across England, including Surrey (eCDOP). The majority of the boxes are direct questions with multiple choice answers, some provide free text. The format of the forms is nationally agreed, therefore, Surrey CDR team are not able to amend these forms at a local level. However, we will raise the issues identified with the NCMD to identify future improvements in processes.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a multi-agency task-and-finish group and develop an action plan addressing thematic-review learning and missed opportunities.

Verbatim wording from the response

“An Action Plan was developed in response to learning from the Thematic review”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request an independent national review of Surrey’s child death review process.

Verbatim wording from the response

“Additionally, we are asking the National Team to undertake a review of the Surrey CDR process. This will provide an independent view of our CDR process, identifying any areas of improvement and/or assurance. We would be pleased to share this, and any resultant action plan for improvement with you.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold themed child death overview panels on a repeating cycle to identify themes, assess whether learning is embedded and identify ongoing concerns.

Verbatim wording from the response

“Oskar’s death, including all information gathered throughout the CDR process, will be presented at the next suicide themed CDOP meeting; any additional learning and action required from Oskar’s death will be shared across services/multi-professionals in Surrey and nationally via NCMD. We have transitioned to holding themed panels on a repeating cycle which allows for better identification of themes. This will also allow an opportunity to review whether prior learning has been embedded in practice and identify any ongoing areas of concern.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a thematic review of probable suicide deaths among children and young people.

Verbatim wording from the response

“In addition to the CDR process, to identify learning from a number of deaths from probable suicide and to help prevent future deaths, the CDR and the SSCP team undertook a thematic review in 2020. In response to concerns raised by parents, who reported that they had struggled to find information of where to access help and support, a Suicide Prevention Toolbox was developed. This is designed to be a living document which will be reviewed and updated as required. The Thematic Review was well received both locally and nationally and was used to challenge and influence the development of the design and offer of the new services in Mindworks Surrey. The action taken to date to prevent future similar deaths is as follows:”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate thematic-review learning and the Suicide Prevention Toolbox through accredited events, webinars, training, publications and professional meetings.

Verbatim wording from the response

“Dissemination of learning from the thematic review:”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consult with national and academic experts about improving Surrey’s child death review process.

Verbatim wording from the response

“On 17 March 2022, the Surrey CDR team met with Professor ████████, Professor of Infant Health & Developmental Physiology, University of Bristol and an academic at”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet national colleagues to discuss learning from reporting-form completion and improvements to child death review processes.

Verbatim wording from the response

“Surrey CDR team have arranged a meeting with national colleagues in the NCMD to discuss the learning identified in relation to the completion of reporting form B’s and improvements needed to the Child Death Review processes.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement recommendations arising from the national review of joint agency responses.

Verbatim wording from the response

“the National Childhood Mortality Database (NCMD) to discuss the CDR process in Surrey. NCMD are currently undertaking a review of Joint Agency responses nationally (which include Surrey cases) to improve, strengthen and review the process. Any recommendations from this review will be fully implemented in Surrey.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request greater detail from agencies when child death reporting forms contain insufficient information.

Verbatim wording from the response

“The CDR Team accept that the reporting forms (Form B’s) received were minimally completed. The CDR Team do not have direct access to any agency records and rely on professional accountability and integrity when completing the Reporting Form B. However, we will take forward this learning to ensure when forms are received providing minimal information, we go back and request greater detail from agencies to ensure we have a complete account of their involvement in that child’s life. In addition, a learning event has been arranged to support and provide guidance to professionals when completing a Form B.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a learning event providing guidance to professionals completing child death reporting forms.

Verbatim wording from the response

“The CDR Team accept that the reporting forms (Form B’s) received were minimally completed. The CDR Team do not have direct access to any agency records and rely on professional accountability and integrity when completing the Reporting Form B. However, we will take forward this learning to ensure when forms are received providing minimal information, we go back and request greater detail from agencies to ensure we have a complete account of their involvement in that child’s life. In addition, a learning event has been arranged to support and provide guidance to professionals when completing a Form B.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply harm reviews to routine referrals waiting over four weeks and review continuing waits every four weeks until triage.

Verbatim wording from the response

“If a routine referral has been waiting for over four weeks to be triaged, then it is now subject to a harm review. The child/young person and/or their family will be contacted as part of this, and there will be a conversation about what the current situation is and whether there are any increased risks. Following this review, the referral will either be categorised as being suitable and safe to remain in the routine referral waiting list, with safety netting advice being provided. Alternatively, if the risks have escalated, the referral will be triaged immediately and then referred on to an appropriate service.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require exceptional referral closure safeguards, including GP and family notification, continued-access information and consideration of safeguarding referral.

Verbatim wording from the response

“Referrals will only be closed to the AAT without providing an onward referral in exceptional circumstances. This would typically be where the parent or carer does not engage in the triage process. Before a referral is closed a letter is sent to the parent / carer and the child / young person’s GP, this provides the number to call should they wish to continue with the triage process, or if their circumstances change. Therefore, no referral is closed without the Trust having engaged with the GP and providing the parent / carer with information on how to get support if their circumstances change. Where there is no engagement from the parent or carer, a safeguarding referral must be considered.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mandatory Autism Awareness training to CYPS staff, initially prioritising the Access and Advice Team.

Verbatim wording from the response

“Our response A new “Autism Awareness” half-day training course, provided by the Association for Psychological Therapies (APT), has been added to the mandatory training matrix for all CYPS staff. The course is designed to raise staff’s knowledge and awareness of the importance of autism and covers issues such as:”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and approve the Standard Operating Procedure manual to reflect new referral triage practices.

Verbatim wording from the response

“Concern 4 I was told that the Standard Operating Procedure manual for the triage of referrals to children’s mental health services is to be updated to reflect the Trust’s new working practices but that this has not yet been done. I am concerned that important changes to the system of work (for example, the vital requirement that a referred child’s records are reviewed before any triaging decision is made and the child/family are spoken to) are not yet established in written guidance.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 7 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide induction, refresher and continuing professional development training on EHCP advice and completion for relevant Developmental Paediatrics and CAMHS staff.

Verbatim wording from the response

“Training All Developmental Paediatrics new starters have induction on EHCP advice. CPD sessions are then provided on a monthly basis and these will include training on EHCPs where there are changes or learning to be shared.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 8 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish treatment goals, measure intervention effectiveness against outcome measures, and provide progress and completion summaries to referrers and GPs.

Verbatim wording from the response

“When referrals are made, the referrer and family will have expectations of what treatment should be provided. Through triage, we refine our understanding and match our support in line with the child / young person’s emerging need(s). Treatment goals are then established and the effectiveness of interventions are measured against outcome measures.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold regular meetings between Designated Clinical Officers and Trust medical advisors to disseminate EHCP guidance, resolve challenges and provide quality assurance.

Verbatim wording from the response

“Monitoring Local Authority DCOs are employed by Clinical Commissioning Groups (CCGs) and have a specific role focused on special educational needs (SEN). They help CCGs oversee the care and treatment that is given to SEN children and give guidance on completion of EHCP documents and support EHCP tribunals.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 8 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor referrals reaching clinical teams and review clinical and non-clinical referral activity through the monthly accountability committee.

Verbatim wording from the response

“The Trust monitors the total number of referrals that are received by the AAT and the number of referrals that are subsequently referred onto clinical teams, these are: - Neurodevelopmental Pathway - Community CAMHS and Primary Mental Health Teams - Crisis Intervention Services including Hope and Extended Hope - Learning Disability Service - Eating Disorder Service - Care Experienced Services”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider necessary changes to statutory safeguarding guidance, including Working Together to Safeguard Children, after receiving the review’s final report and recommendations.

Verbatim wording from the response

“The Department will consider any necessary changes to statutory guidance, including revisions to Working Together to Safeguard Children (Concern 11), as part of that wider programme of reform, once it has received the full and final report and recommendations of the Review. Substantive revisions to guidance will be subject to full consultation.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct case-specific national reviews of the deaths of Arthur Labinjo-Hughes and Star Hobson and of safeguarding children with disabilities and complex health needs in residential settings.

Verbatim wording from the response

“We continue to commission national thematic reviews and currently are undertaking a review of domestic abuse which we intend to publish shortly. In addition, we are carrying out two case-specific national reviews – one into the deaths of Arthur Labinjo-Hughes and Star Hobson, and one into safeguarding children with disabilities and complex health needs in residential settings - both of which will report later this year.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop an observatory function providing current data and information on serious safeguarding cases.

Verbatim wording from the response

“We continue to monitor the learning from all rapid reviews and LCSPRs and are in the process of developing an observatory function to provide up-to-date data and information on all serious safeguarding cases, along with a case tracking system to enable us to monitor and report on the progress of reviews. We have, to date, and will continue to commission national analyses of the learning from rapid reviews and LCSPRs, and both of those pieces of work include some analysis of the quality of those reviews. We publish the findings of those analyses as part of our annual report.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission national analyses of learning and review quality, and publish their findings in annual reports.

Verbatim wording from the response

“We continue to monitor the learning from all rapid reviews and LCSPRs and are in the process of developing an observatory function to provide up-to-date data and information on all serious safeguarding cases, along with a case tracking system to enable us to monitor and report on the progress of reviews. We have, to date, and will continue to commission national analyses of the learning from rapid reviews and LCSPRs, and both of those pieces of work include some analysis of the quality of those reviews. We publish the findings of those analyses as part of our annual report.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a case-tracking system to monitor and report on review progress.

Verbatim wording from the response

“We continue to monitor the learning from all rapid reviews and LCSPRs and are in the process of developing an observatory function to provide up-to-date data and information on all serious safeguarding cases, along with a case tracking system to enable us to monitor and report on the progress of reviews. We have, to date, and will continue to commission national analyses of the learning from rapid reviews and LCSPRs, and both of those pieces of work include some analysis of the quality of those reviews. We publish the findings of those analyses as part of our annual report.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide feedback to Safeguarding Partners on review content, quality, learning and national issues.

Verbatim wording from the response

“In response to each rapid review and LCSPR which we receive as a Panel, we write to the Safeguarding Partners, providing feedback on the content and quality of the review, any learning arising from it, and actions we are taking as a Panel in response to any national issues identified. While initially much of this feedback was focused on the process and criteria for reviews, we have increasingly been more detailed and focused on issues of quality and learning. In cases which are particularly complex, or where we as a Panel have particular concerns about the quality of the review, we will often engage directly with the Safeguarding Partners through telephone calls or online or face-to-face meetings, offering advice, guidance and support.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish anonymised examples of high-quality rapid reviews as good-practice exemplars.

Verbatim wording from the response

“In recognition of the ongoing issues around timeliness and quality, and taking note of your expressed concerns regarding the Oskar Nash rapid review, we are currently updating our practice guidance, with a much greater focus on issues of quality and learning in the reviews. We are planning also to publish some anonymised examples of good quality rapid reviews as exemplars of good practice.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Safeguarding Partners to streamline and focus local safeguarding practice reviews to improve timeliness and learning.

Verbatim wording from the response

“As a Panel we have noted improvements in both the timeliness and quality of rapid reviews over the past year. We continue to feedback to local Safeguarding Partners on the content and quality of their rapid reviews. We are now also receiving significant numbers of completed LCSPRs. To date, very few of these have been completed within the required timeframe of six months, and many have been delayed by a year or more. We consider this unacceptable and are working with Safeguarding Partners to ensure that they take a more streamlined and focused approach to learning through the LCSPRs, but we are aware that there is still a long way to go.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce and publish thematic national reviews to identify learning for safeguarding practice and system improvement.

Verbatim wording from the response

“responsible for commissioning national reviews into cases which raise issues of national importance. To date we have completed and published three national reviews, each of which has been a thematic review, drawing on a number of cases relating to a particular theme: sudden unexpected death in infancy (SUDI); child criminal exploitation; and non-accidental injury in infants aged under one. Each of these thematic national reviews has sought to identify relevant learning to inform practice and system improvement within the relevant area. While the Panel has no immediate plans to announce a national review into suicide it remains a theme in which we have a very keen interest and we will continue to analyse the cases which we see to consider if a practice briefing or more detailed piece of thematic work in this space would aid system learning.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor learning from rapid reviews and local safeguarding practice reviews.

Verbatim wording from the response

“We continue to monitor the learning from all rapid reviews and LCSPRs and are in the process of developing an observatory function to provide up-to-date data and information on all serious safeguarding cases, along with a case tracking system to enable us to monitor and report on the progress of reviews. We have, to date, and will continue to commission national analyses of the learning from rapid reviews and LCSPRs, and both of those pieces of work include some analysis of the quality of those reviews. We publish the findings of those analyses as part of our annual report.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update practice guidance to place greater emphasis on review quality and learning.

Verbatim wording from the response

“In 2018 the Panel produced detailed practice guidance which outlined the process of reviews and our expectations for what makes for good quality reviews. We are in the process of updating this guidance in light of our learning since 2018.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out further autism, self-harm and suicidal-ideation training to relevant Education and Children’s Services staff.

Verbatim wording from the response

“The training does not currently capture fully the link between autism and self harm or suicidal ideation, and the associated risks. The SCC Children’s Academy is currently in the process of reviewing the training required in order to equip all frontline workers to recognise this risk and is in the process of identifying the most appropriate further training package for relevant staff to broaden understanding around this. SCC is committed to rolling out this further training package at the very earliest opportunity.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make autism awareness training mandatory for staff working directly with children and young people, including new starters, and monitor individual uptake.

Verbatim wording from the response

“Response: On 30 November 2021 the Executive Director for Children Families, Lifelong Learning and Culture wrote to all staff in the Directorate setting out the Autism Awareness Training offer available for all staff in the Directorate.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Effective Family Resilience document to highlight how autism, mental health, suicidal ideation and self-harm may affect assessment and risk grading, subject to partnership approval.

Verbatim wording from the response

“Response: In light of the concern raised, there has been a further review of the current ‘Effective Family Resilience’ document undertaken and careful consideration of the need to make changes to that document. At the current time, we do not believe there is a need to update the document in the level of need descriptions with additional definitions or criteria. However, we have reflected that adding some wording within the section on page 8 (as outlined below) draws attention to the need to consider aggravating factors of mental health, suicidal ideation and autism which should weigh more on the assessment and need / risk grading rather than simply the initial referral trigger.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train SEND officers to draw EHCPs using advice from the relevant professional network.

Verbatim wording from the response

“Steps have been taken to better train SEND officers with a view to ensuring EHCPs are drawn properly with advice from the wide range of professionals named. Significant improvements in the quality of EHCPs have resulted. These EHCPs can then be relied upon to share all necessary information.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review SEND guidance and incorporate clearer information on information-sharing parameters and requesting additional records between educational providers.

Verbatim wording from the response

“SCC is in the process of reviewing its guidance to educational providers and has committed to incorporating in that guidance clearer information around the parameters within which information can be shared between educational providers and to highlight”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The existing statutory Child Death Review process, including CDOP review after investigations, is relied on to capture all learning from a child’s death.

Verbatim wording from the response

“The Child Death Review (CDR) following Oskar’s death is still open and is being completed in line with Statutory Process as outlined within the National Statutory Guidelines: Child death review: statutory and operational guidance (England). The review at the Child Death Overview Panel (CDOP) has not yet taken place, as CDOP do not consider any case until all investigations are completed, including the Coroner’s Inquest and any further investigations, like a PFD hearing, as these are an integral part of the CDR process. This is to ensure that every opportunity to capture learning is taken up before the CDOP review.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The local Child Death Review team cannot amend nationally agreed reporting forms, but can raise identified issues with the national database team.

Verbatim wording from the response

“Working Together to Safeguard Children (2018 p.103) states – “All practitioners participating in the child death review process should notify, report, and scrutinise child deaths using the standardised templates”. The templates are nationally agreed and available from the website www.gov.uk/government/publications/child-death-reviews-forms-for-reporting-child-deaths. The NCMD have replicated these templates for use within the electronic reporting system used in most areas across England, including Surrey (eCDOP). The majority of the boxes are direct questions with multiple choice answers, some provide free text. The format of the forms is nationally agreed, therefore, Surrey CDR team are not able to amend these forms at a local level. However, we will raise the issues identified with the NCMD to identify future improvements in processes.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Routine referrals are not automatically treated as low risk; they are screened as low risk only after assessment and confirmation of protective factors.

Verbatim wording from the response

“I have been told that the routine referrals are automatically categorised as “low risk”. … It seems inevitable, therefore, that there are children in this category who have been wrongly assumed to be at low risk of harm but who, in fact, face a high risk of harm which is currently unrecognised and unmanaged.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 7 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing referral monitoring tracks referrals received and onward referrals to clinical teams, with activity reviewed through the executive accountability committee.

Verbatim wording from the response

“There is a lack of specific monitoring of what proportion of referred children reach a clinical team.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing triage and treatment processes establish goals, measure intervention effectiveness, and provide progress and outcome updates to referrers and GPs.

Verbatim wording from the response

“There is a lack of specific monitoring of the extent to which the outcomes match the expectations of the referrers”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing closure safeguards require engagement with the GP, information for families, and consideration of safeguarding before referrals are closed.

Verbatim wording from the response

“Referrals will only be closed to the AAT without providing an onward referral in exceptional circumstances. This would typically be where the parent or carer does not engage in the triage process. Before a referral is closed a letter is sent to the parent / carer and the child / young person’s GP, this provides the number to call should they wish to continue with the triage process, or if their circumstances change. Therefore, no referral is closed without the Trust having engaged with the GP and providing the parent / carer with information on how to get support if their circumstances change. Where there is no engagement from the parent or carer, a safeguarding referral must be considered.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing DCO oversight, regular meetings with Trust medical advisers, and urgent-query support provide monitoring of clinicians’ EHCP responsibilities.

Verbatim wording from the response

“Monitoring Local Authority DCOs are employed by Clinical Commissioning Groups (CCGs) and have a specific role focused on special educational needs (SEN). They help CCGs oversee the care and treatment that is given to SEN children and give guidance on completion of EHCP documents and support EHCP tribunals.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 8 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Department will consider statutory guidance changes, including Working Together revisions, only after receiving the social care review’s final report and recommendations.

Verbatim wording from the response

“The Department will consider any necessary changes to statutory guidance, including revisions to Working Together to Safeguard Children (Concern 11), as part of that wider programme of reform, once it has received the full and final report and recommendations of the Review. Substantive revisions to guidance will be subject to full consultation.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Secretary of State for Health and Social Care will address mandatory learning disability and autism training under Concern 12.

Verbatim wording from the response

“There were clearly failings in Oskar’s case. We recognise that the current special education and disability system, established through the Children and Families Act 2014, does not consistently deliver the services needed by children and young people and their families. That is why we have undertaken a comprehensive review of how the system has evolved since 2014 and how it can be made to work best for all families, ensuring quality of provision is the same across the country. In doing so we have placed a clear focus on the importance of joined-up support, working in collaboration with the Department of Health and Social Care (and the Secretary of State for Health and Social Care, will be writing to you with regard to mandatory training in learning disability and autism (Concern 12)).”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Child Safeguarding Practice Review Panel will respond to Concern 10 and oversee the relevant national safeguarding review.

Verbatim wording from the response

“Further, I can confirm that the Child Safeguarding Practice Review Panel has received your notice and will be responding to you (in relation to Concern 10) in due course. The national panel is responsible for identifying and overseeing the review of serious child safeguarding cases which, in its view, raise issues that are complex or of national importance and maintains oversight of the system of national and local reviews and how effectively it is operating.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Safeguarding practice reviews are not intended to investigate the cause or circumstances of a child’s death.

Verbatim wording from the response

“The purpose of reviews of serious child safeguarding cases is ‘to identify improvements to be made to safeguard and promote the welfare of children’. Working Together 2018 stipulates that ‘Reviews should seek to prevent or reduce the risk of recurrence of similar incidents’. It goes on to state that they ‘are not conducted to hold individuals, organisations or agencies to account, as there are other processes for that purpose’. As such, these reviews are not intended to be investigations into the cause or circumstances of the death or serious harm, nor to determine whether any individual, organisation or agency was culpable.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Child death review processes fall outside the Panel’s remit.

Verbatim wording from the response

“We note the finding expressed within Concern 10 in relation to the child death review process, and note that responsibility for those processes rests with the Department for Health and Social Care, the National Child Mortality Database”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for child death review processes rests with health authorities, the mortality database team and local review partners.

Verbatim wording from the response

“We note the finding expressed within Concern 10 in relation to the child death review process, and note that responsibility for those processes rests with the Department for Health and Social Care, the National Child Mortality Database”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 1 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Changes to the Effective Family Resilience document require agreement from the Surrey Safeguarding Children Partnership and approval by its Board.

Verbatim wording from the response

“We intend to update the 'Effective Family Resilience' document to expand this paragraph and include the wording above in red. This change cannot be unilaterally made but will be subject to the agreement of the Surrey Safeguarding Children Partnership and will need the approval of the Surrey Safeguarding Children's Board. We anticipate that agreement will be forthcoming and the document will then be amended accordingly.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The local safeguarding partnership determines whether a post-death review is appropriate and how learning should be generated.

Verbatim wording from the response

“safeguarding partnership to decide how learning may be best generated and disseminated. Even if the criteria are met, it is not an automatic requirement to hold a Local Children’s Safeguarding Practice Review “It is for them to determine whether a review is appropriate, taking into account that the overall purpose of a review is to identify improvements to practice” (HM Government 2028:87). It is ultimately most important that local safeguarding partners respond to any death in a proportionate and appropriate way.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 6 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Post-death reviews follow national guidance, which permits proportionate local arrangements; the thematic review was accepted by the National Panel.

Verbatim wording from the response

“safeguarding partnership to decide how learning may be best generated and disseminated. Even if the criteria are met, it is not an automatic requirement to hold a Local Children’s Safeguarding Practice Review “It is for them to determine whether a review is appropriate, taking into account that the overall purpose of a review is to identify improvements to practice” (HM Government 2028:87). It is ultimately most important that local safeguarding partners respond to any death in a proportionate and appropriate way.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 6 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Blanket sharing of safeguarding files for children with EHCPs is unnecessary; schools can request additional information by exception.

Verbatim wording from the response

“To this end, any school wishing to seek further information from the current/prior school can request such information and the school receiving that request can make a decision about whether it is suitable to share such information in line with the guidance. This is a matter of professional judgment on a case by case basis.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Effective Family Resilience document does not need additional level-of-need definitions or criteria.

Verbatim wording from the response

“Response: In light of the concern raised, there has been a further review of the current ‘Effective Family Resilience’ document undertaken and careful consideration of the need to make changes to that document. At the current time, we do not believe there is a need to update the document in the level of need descriptions with additional definitions or criteria. However, we have reflected that adding some wording within the section on page 8 (as outlined below) draws attention to the need to consider aggravating factors of mental health, suicidal ideation and autism which should weigh more on the assessment and need / risk grading rather than simply the initial referral trigger.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 5 · response
Published 3 February 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.15

  1. 1

    Develop and maintain a Suicide Prevention Toolbox for parents and professionals seeking support information.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  2. 2

    Establish a children and young people subgroup to develop a delivery workplan and monitor progress of suicide-prevention actions.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  3. 3

    Review CYPS operating procedures to guide safeguarding, liaison, capacity assessment and best-interests or Mental Health Act decisions when children refuse engagement.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.
  4. 4

    Provide additional weekend clinical hours to assist with processing routine referrals during periods of high demand.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.
  5. 5

    Share crisis-support guidance with all CYPS staff and require confirmation that they have read it.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  6. 6

    Enable the Access and Advice Team to access the Surrey Care Record for wider sharing of risk information.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  7. 7

    Share crisis-support guidance across the Alliance and develop a method to assure that Alliance staff have read it.

    Stated by Surrey and Borders Partnership NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.
  8. 8

    Publish the independent review of children’s social care’s full report.

    Stated by Department for EducationStated plannedThe respondent said that this action was planned when they made their response on 3 February 2022.
  9. 9

    Undertake a comprehensive review of the special educational needs and disability system to improve consistency and joined-up support.

    Stated by Department for EducationStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  10. 10

    Publish the SEND review as a Green Paper and launch a public consultation lasting at least 12 weeks.

    Stated by Department for EducationStated plannedThe respondent said that this action was planned when they made their response on 3 February 2022.
  11. 11

    Conduct an independent review of children’s social care needs, experiences, outcomes and required reforms.

    Stated by Department for EducationStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.
  12. 12

    Commission national thematic reviews, including the ongoing domestic-abuse review.

    Stated by Child Safeguarding Practice Review PanelStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.
  13. 13

    Operate regional Panel leadership and webinars to improve communication, review quality and learning from local and national reviews.

    Stated by Child Safeguarding Practice Review PanelStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  14. 14

    Secure additional funding under the All Age Autism strategy to raise staff awareness and understanding of autism.

    Stated by Surrey County CouncilStated completedThe respondent said that this action was complete when they made their response on 3 February 2022.
  15. 15

    Review existing autism training and identify an additional package addressing links with self-harm, suicidal ideation and associated risks.

    Stated by Surrey County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and maintain a Suicide Prevention Toolbox for parents and professionals seeking support information.

Verbatim wording from the response

“In addition to the CDR process, to identify learning from a number of deaths from probable suicide and to help prevent future deaths, the CDR and the SSCP team undertook a thematic review in 2020. In response to concerns raised by parents, who reported that they had struggled to find information of where to access help and support, a Suicide Prevention Toolbox was developed. This is designed to be a living document which will be reviewed and updated as required. The Thematic Review was well received both locally and nationally and was used to challenge and influence the development of the design and offer of the new services in Mindworks Surrey. The action taken to date to prevent future similar deaths is as follows:”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a children and young people subgroup to develop a delivery workplan and monitor progress of suicide-prevention actions.

Verbatim wording from the response

“• It was identified that as part of the Surrey Suicide Prevention Partnership, while there is an established adult subgroup (with a delivery workplan to monitor progress of actions to meet the priorities outlined in the Surrey Suicide Prevention Strategy) there was not a specific children and young person subgroup.”

Source location

2022-0031-Response-from-Surrey-Heartlands-CCG_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review CYPS operating procedures to guide safeguarding, liaison, capacity assessment and best-interests or Mental Health Act decisions when children refuse engagement.

Verbatim wording from the response

“The CYPS Standard Operating Procedures are being reviewed to ensure that staff are guided to consider safeguarding and liaising with the Surrey County Council c-SPA where children refuse to engage with care and treatment, record their competence and capacity (where applicable) to consent, and consider if the threshold for providing treatment in their best interests or under the auspices of the Mental Health Act is met; and that this is recorded in their records.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide additional weekend clinical hours to assist with processing routine referrals during periods of high demand.

Verbatim wording from the response

“If the referral remains on the routine waiting list to be triaged, then it will be reviewed every four weeks, until the referral is triaged. Routine referrals are currently typically triaged within four to eight weeks. At times of high demand, additional weekend hours are being offered to clinicians who can assist with processing routine referrals.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 3 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share crisis-support guidance with all CYPS staff and require confirmation that they have read it.

Verbatim wording from the response

“As an interim measure, while the “Autism Awareness” training is being rolled out, the document “Supporting autistic children and young people through crisis” (see Appendix 1) has been shared with all CYPS staff in the Trust. It is mandatory for all CYPS staff to sign to confirm they have read this document. The document is also going to be shared across the Alliance and a method is being developed to collect assurance that all Alliance staff have read it.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable the Access and Advice Team to access the Surrey Care Record for wider sharing of risk information.

Verbatim wording from the response

“Consideration of risks identified in other areas of the system is essential as risks escalating in other parts of the system can elevate the overall risk and might support more paternalistic decision making. The AAT are now able to access the Surrey Care Record, this provides an opportunity for wider sharing of risk information.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share crisis-support guidance across the Alliance and develop a method to assure that Alliance staff have read it.

Verbatim wording from the response

“As an interim measure, while the “Autism Awareness” training is being rolled out, the document “Supporting autistic children and young people through crisis” (see Appendix 1) has been shared with all CYPS staff in the Trust. It is mandatory for all CYPS staff to sign to confirm they have read this document. The document is also going to be shared across the Alliance and a method is being developed to collect assurance that all Alliance staff have read it.”

Source location

2022-0031-Surrey-and-Borders-Partnership-NHS-Foundation-Trust_Published-1
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the independent review of children’s social care’s full report.

Verbatim wording from the response

“The Review published its Case for Change in June 2021, setting out the key issues and inviting feedback from parties with an interest in the Review. The Case For Change: Your Feedback was published in October 2021 and Review’s full report is due to be published this Spring.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a comprehensive review of the special educational needs and disability system to improve consistency and joined-up support.

Verbatim wording from the response

“There were clearly failings in Oskar’s case. We recognise that the current special education and disability system, established through the Children and Families Act 2014, does not consistently deliver the services needed by children and young people and their families. That is why we have undertaken a comprehensive review of how the system has evolved since 2014 and how it can be made to work best for all families, ensuring quality of provision is the same across the country. In doing so we have placed a clear focus on the importance of joined-up support, working in collaboration with the Department of Health and Social Care (and the Secretary of State for Health and Social Care, will be writing to you with regard to mandatory training in learning disability and autism (Concern 12)).”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the SEND review as a Green Paper and launch a public consultation lasting at least 12 weeks.

Verbatim wording from the response

“The SEND review will be published in the form of a Green Paper that will be made available imminently. It is critical that our proposals are tested publicly to get invaluable feedback and expertise from a wide range of perspectives, including sector professionals, children, young people and parents, before final decisions are made, and so the publication will launch a full public consultation of at least 12 weeks. The consultation will be hosted on citizen space, as with all government consultations, and will give ample opportunity for everyone to have their say.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an independent review of children’s social care needs, experiences, outcomes and required reforms.

Verbatim wording from the response

“We are clear that nothing is more important than children’s welfare, and those who need help and protection deserve high quality and effective support as soon as a need is identified. We recognise the need to make significant change to the current system to improve the lives and outcomes of those supported by children’s social care. That is why we have launched a bold, broad and independently led review that is looking at the needs, experiences and outcomes of the children and families it supports and what is required to make a real difference to their lives. In doing so, the review will contribute to ambitious and deliverable reforms, taking into account the sustainability of local services and effective use of resources and considering how the social care system responds to the needs of all children who are referred.”

Source location

2022-0031-Response-from-Department-for-Education_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission national thematic reviews, including the ongoing domestic-abuse review.

Verbatim wording from the response

“responsible for commissioning national reviews into cases which raise issues of national importance. To date we have completed and published three national reviews, each of which has been a thematic review, drawing on a number of cases relating to a particular theme: sudden unexpected death in infancy (SUDI); child criminal exploitation; and non-accidental injury in infants aged under one. Each of these thematic national reviews has sought to identify relevant learning to inform practice and system improvement within the relevant area. While the Panel has no immediate plans to announce a national review into suicide it remains a theme in which we have a very keen interest and we will continue to analyse the cases which we see to consider if a practice briefing or more detailed piece of thematic work in this space would aid system learning.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 5 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate regional Panel leadership and webinars to improve communication, review quality and learning from local and national reviews.

Verbatim wording from the response

“Over the past two years we have sought to improve our communication with Safeguarding Partners in order to improve the quality of and learning from the review process. We have instituted a system of regional working with individual Panel members assigned as leads to each of the nine government regions. This has been backed up by a series of regional webinars, in which we have explored learning coming from both local and national reviews as well as issues of quality and process.”

Source location

2022-0031-Response-from-Child-Safeguarding-Practice-Review-Panel_Published
Page 4 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Secure additional funding under the All Age Autism strategy to raise staff awareness and understanding of autism.

Verbatim wording from the response

“As part of the SCC All Age Autism strategy, significant additional funding has been secured to raise awareness and understanding of staff around autism generally.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 2 · response
Published 3 February 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review existing autism training and identify an additional package addressing links with self-harm, suicidal ideation and associated risks.

Verbatim wording from the response

“The training does not currently capture fully the link between autism and self harm or suicidal ideation, and the associated risks. The SCC Children’s Academy is currently in the process of reviewing the training required in order to equip all frontline workers to recognise this risk and is in the process of identifying the most appropriate further training package for relevant staff to broaden understanding around this. SCC is committed to rolling out this further training package at the very earliest opportunity.”

Source location

2022-0031-Response-from-Surrey-County-Council_Published
Page 2 · response
Published 3 February 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
5/6

Data last updated 7 September 2026