PFD report

Kyle Nel · Prevention of Future Deaths report

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Issued 22 Dec 2021•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to provide a formal written response to family or friends raising prisoner health or welfare concerns
    Part of recurring concern: Unreliable handling of family and friend safety concerns about prisoners
  2. Failure of prison security fences to prevent the transfer of drugs and other prohibited materials between prisoners
    Part of recurring concern: Inadequate control of illicit substance use and supply in secure institutionsPart of recurring concern: Inadequate prison physical security controls preventing transfer of drugs and contraband
  3. Failure to keep a computer record of family or friend concerns and measures taken to address them
    Part of recurring concern: Unreliable handling of family and friend safety concerns about prisoners
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Respond to families and friends with updates about actions taken on their concerns, subject to security limitations.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.
  2. Action

    Conduct diagnostic checks of internal and external perimeters, including fences and gates, to identify drug-supply vulnerabilities and report findings to establishments.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 December 2021.
  3. Action

    Log family and friend concerns, record actions taken, and share relevant risk information on prisoners’ NOMIS records.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing security fences at HMP Guys Marsh meet agreed national requirements, so further review is not identified as necessary.

    Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide a formal written response to family or friends raising prisoner health or welfare concerns

Wider context from the report

“i) I have concerns that when members of a prisoner’s family or friends contact the prison raising concerns as to the health or welfare of a prisoner, there needs to be structured approach and computer record kept of those concerns, the measures taken to deal with the concerns and a formal written response to the family or friends who have raised those concerns. It is understood that while there are potential security and confidentiality issues that may arise from this process suitable measures should be considered and implemented. ”

Is this part of a recurring concern?

Yes — Unreliable handling of family and friend safety concerns about prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of prison security fences to prevent the transfer of drugs and other prohibited materials between prisoners

Wider context from the report

“ii) The security fences within the prison estate need to be reviewed and consideration urgently given to prevent drugs and other prohibited materials being passed between prisoners through the fences. ”

Is this part of a recurring concern?

Yes — Inadequate control of illicit substance use and supply in secure institutions; Inadequate prison physical security controls preventing transfer of drugs and contraband.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to keep a computer record of family or friend concerns and measures taken to address them

Wider context from the report

“i) I have concerns that when members of a prisoner’s family or friends contact the prison raising concerns as to the health or welfare of a prisoner, there needs to be structured approach and computer record kept of those concerns, the measures taken to deal with the concerns and a formal written response to the family or friends who have raised those concerns. It is understood that while there are potential security and confidentiality issues that may arise from this process suitable measures should be considered and implemented. ”

Is this part of a recurring concern?

Yes — Unreliable handling of family and friend safety concerns about prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use a structured approach for responding to family or friend concerns about prisoner health or welfare

Wider context from the report

“i) I have concerns that when members of a prisoner’s family or friends contact the prison raising concerns as to the health or welfare of a prisoner, there needs to be structured approach and computer record kept of those concerns, the measures taken to deal with the concerns and a formal written response to the family or friends who have raised those concerns. It is understood that while there are potential security and confidentiality issues that may arise from this process suitable measures should be considered and implemented. ”

Is this part of a recurring concern?

Yes — Unreliable handling of family and friend safety concerns about prisoners.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Respond to families and friends with updates about actions taken on their concerns, subject to security limitations.

Verbatim wording from the response

“Custody hotline and mailbox contains an out of office message with instructions on how to raise an emergency concern out of hours. All concerns raised are now logged on a database, managed by the Safer Custody team, along with a record of the action taken, and a note is placed on the individual’s NOMIS record so that information regarding a prisoner’s risk is shared with all relevant staff. The Safer Custody team respond to any concerns raised by families and friends, providing an update on what has happened and what actions have been taken. Of course, there are instances where staff are not able to provide detail for security reasons but in these circumstances an explanation is provided to families in line with the HMPPS policy framework on Strengthening Prisoners’ Family Ties.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct diagnostic checks of internal and external perimeters, including fences and gates, to identify drug-supply vulnerabilities and report findings to establishments.

Verbatim wording from the response

“The national Drug Strategy and Delivery team conduct diagnostic visits, checking internal and external perimeters (including fences and gates), to identify any vulnerabilities relating to drug dealing which are reported back to establishments to take action. HMP Guys Marsh has also been included in the accelerator project, where selected prisons have received additional resources in certain areas. At HMP Guys Marsh this includes a dedicated drug strategy manager who has been in place since Autumn 2021 and is making a positive impact on the local drug strategy processes. The project has now received additional funding and will be extended for three years to further support efforts to tackle the problem of drugs in prisons.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Log family and friend concerns, record actions taken, and share relevant risk information on prisoners’ NOMIS records.

Verbatim wording from the response

“Custody hotline and mailbox contains an out of office message with instructions on how to raise an emergency concern out of hours. All concerns raised are now logged on a database, managed by the Safer Custody team, along with a record of the action taken, and a note is placed on the individual’s NOMIS record so that information regarding a prisoner’s risk is shared with all relevant staff. The Safer Custody team respond to any concerns raised by families and friends, providing an update on what has happened and what actions have been taken. Of course, there are instances where staff are not able to provide detail for security reasons but in these circumstances an explanation is provided to families in line with the HMPPS policy framework on Strengthening Prisoners’ Family Ties.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing security fences at HMP Guys Marsh meet agreed national requirements, so further review is not identified as necessary.

Verbatim wording from the response

“The second concern you raise recommends that consideration should be given to reviewing the security fences used within the prison estate to prevent drugs and other prohibited items from being passed between prisoners. As a category C prison, the security fences in place at HMP Guys Marsh meet the current agreed national requirements necessary to keep prisoners safe and secure. I wish to assure you that the work being carried out nationally by the Drug Strategy Team and filtered down into each establishment is focused on restricting the supply of drugs in prisons, supporting prisoners to reduce and avoid substance misuse, and providing the help and treatment they need to maintain their recovery.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Use CSIP across adult prisons and extend it at Guys Marsh to support prisoners affected by bullying, intimidation or self-isolation.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.
  2. 2

    Extend the accelerator project for three years using additional funding to support prison drug-reduction efforts.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 December 2021.
  3. 3

    Retain safety-related emails from families and friends for later review where required.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.
  4. 4

    Provide families with telephone, mailbox and out-of-hours routes for raising prisoner safety concerns.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.
  5. 5

    Conduct assurance checks that prisoner safety incidents are logged and addressed promptly.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 December 2021.
  6. 6

    Maintain a dedicated drug strategy manager at Guys Marsh to strengthen local drug strategy processes.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 December 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use CSIP across adult prisons and extend it at Guys Marsh to support prisoners affected by bullying, intimidation or self-isolation.

Verbatim wording from the response

“I note that you heard evidence on the Custodial Violence Management Model (CVMM), a case management approach used for managing violent and problematic behaviour. HMP Guys Marsh were a pilot site for this scheme, which was phased out from November 2018, when HMPPS launched the Challenge, Support and Intervention Plan (CSIP) which is the mandated violence reduction case management model that must be used across the adult prison estate. CSIP provides a framework for managing violence that is centred around the individual and targets their specific needs to help them manage and move away from violent behaviours. HMP Guys Marsh have extended the use of CSIP to provide support to victims or suspected victims of bullying, intimidation, and those who self-isolate.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 1 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Extend the accelerator project for three years using additional funding to support prison drug-reduction efforts.

Verbatim wording from the response

“The national Drug Strategy and Delivery team conduct diagnostic visits, checking internal and external perimeters (including fences and gates), to identify any vulnerabilities relating to drug dealing which are reported back to establishments to take action. HMP Guys Marsh has also been included in the accelerator project, where selected prisons have received additional resources in certain areas. At HMP Guys Marsh this includes a dedicated drug strategy manager who has been in place since Autumn 2021 and is making a positive impact on the local drug strategy processes. The project has now received additional funding and will be extended for three years to further support efforts to tackle the problem of drugs in prisons.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Retain safety-related emails from families and friends for later review where required.

Verbatim wording from the response

“The Group Safety team carry out assurance checks to ensure that incidents are being logged and responded to in a timely manner. Additionally, all emails received which relate to the safety of prisoners or concerns raised by family and friends are kept on file so that they can be revisited if required.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide families with telephone, mailbox and out-of-hours routes for raising prisoner safety concerns.

Verbatim wording from the response

“The intervention of a third party may be crucial in alerting staff that a prisoner is at risk, and it is important that families and friends know that any concerns raised about a loved one will be acted on appropriately and that where possible they receive feedback when they do get in touch. I have received assurance from the Governor of HMP Guys Marsh that there are now various options available to families who wish to raise concerns. Families with immediate concerns are able to contact the switchboard and be put through to the Safer”

Source location

2021-0426-Response-from-HMPPS_Published
Page 1 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct assurance checks that prisoner safety incidents are logged and addressed promptly.

Verbatim wording from the response

“The Group Safety team carry out assurance checks to ensure that incidents are being logged and responded to in a timely manner. Additionally, all emails received which relate to the safety of prisoners or concerns raised by family and friends are kept on file so that they can be revisited if required.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain a dedicated drug strategy manager at Guys Marsh to strengthen local drug strategy processes.

Verbatim wording from the response

“The national Drug Strategy and Delivery team conduct diagnostic visits, checking internal and external perimeters (including fences and gates), to identify any vulnerabilities relating to drug dealing which are reported back to establishments to take action. HMP Guys Marsh has also been included in the accelerator project, where selected prisons have received additional resources in certain areas. At HMP Guys Marsh this includes a dedicated drug strategy manager who has been in place since Autumn 2021 and is making a positive impact on the local drug strategy processes. The project has now received additional funding and will be extended for three years to further support efforts to tackle the problem of drugs in prisons.”

Source location

2021-0426-Response-from-HMPPS_Published
Page 2 · response
Published 23 December 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026