PFD report

Margaret Jean Silver · Prevention of Future Deaths report

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Issued 3 Jan 2018•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure of hospital discharge-summary procedures to provide accurate and consistent prescribed-medication information
    Part of recurring concern: Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPsPart of recurring concern: Unreliable hospital discharge processes
  2. Failure of discharge-planning procedures to pass occupational therapists’ recommendations for necessary support and equipment to community carers
    Part of recurring concern: Unreliable hospital discharge processes
  3. Failure of hospital admission and discharge medication-recording procedures to identify non-receipt of potentially life-saving medication
    Part of recurring concern: Unreliable medication reconciliation across care transitions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Amend the discharge-letter template to consolidate medication information and instruct junior doctors to keep medication instructions in that section.

    Stated by Ashford and St Peter'S Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 7 March 2018.
  2. Action

    Add a discharge-summary section for therapists to provide community providers with instructions about equipment required after discharge.

    Stated by Ashford and St Peter'S Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 7 March 2018.
  3. Action

    Pilot red bags and care passports with care providers, including updated information and earlier communication before and after hospital discharge.

    Stated by Ashford and St Peter'S Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 7 March 2018.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of hospital discharge-summary procedures to provide accurate and consistent prescribed-medication information

Wider context from the report

“- Current procedures may result in inaccurate or contradictory information about prescribed medication being included in hospital discharge summaries. ”

Is this part of a recurring concern?

Yes — Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPs; Unreliable hospital discharge processes.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of discharge-planning procedures to pass occupational therapists’ recommendations for necessary support and equipment to community carers

Wider context from the report

“- The procedures in place for discharge planning may fail to ensure that occupational therapists’ recommendations regarding necessary support and equipment are not passed on to those caring for patients in the community. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of hospital admission and discharge medication-recording procedures to identify non-receipt of potentially life-saving medication

Wider context from the report

“- The procedures in place for recording a patient’s medication on admission to, and discharge from, hospital may fail to identify circumstances in which a patient is no longer in receipt of potentially life-saving medication. ”

Is this part of a recurring concern?

Yes — Unreliable medication reconciliation across care transitions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the discharge-letter template to consolidate medication information and instruct junior doctors to keep medication instructions in that section.

Verbatim wording from the response

“The Trusts discharge letter template is to be amended to enhance safety associated with the generation and consequently improve end-user clarity regarding medications. All information pertaining to medications will be included in the same section on the discharge letter. An instruction note to be added to inform the Junior Doctors that all medication instructions should be confined to the medication section on the letter.”

Source location

2018-0002-Response-by-Ashford-and-St-Peters-Hospitals-NHS-Trust
Page 1 · response
Published 7 March 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a discharge-summary section for therapists to provide community providers with instructions about equipment required after discharge.

Verbatim wording from the response

“The ‘Red Bag’ process described above will improve the multidisciplinary communication between providers. Additionally there will be a section added to the discharge summary letter whereby Therapists can provide community providers with appropriate instructions regarding equipment required following discharge.”

Source location

2018-0002-Response-by-Ashford-and-St-Peters-Hospitals-NHS-Trust
Page 2 · response
Published 7 March 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot red bags and care passports with care providers, including updated information and earlier communication before and after hospital discharge.

Verbatim wording from the response

“The Trust has commenced a pilot on the 12th February 2018 on new ways of working with nursing, residential and domiciliary care providers. Since March 2017 a multidisciplinary team of professionals from Ashford and St Peter’s NHS Foundation Trust and Adult Social Care have been working with a number of providers to identify better ways of working that will improve outcomes for individuals during and after their stay in hospital.”

Source location

2018-0002-Response-by-Ashford-and-St-Peters-Hospitals-NHS-Trust
Page 2 · response
Published 7 March 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce electronic prescribing to improve medicines communication, decision support, administration, supply and auditability.

Verbatim wording from the response

“The Trust intends to introduce electronic prescribing in 2019. This system utilises electronic systems to facilitate and enhance the communication of a prescription or medicine order, aiding the choice, administration and supply of a medicine through knowledge and decision support and providing a robust audit trail for the entire medicines use process.”

Source location

2018-0002-Response-by-Ashford-and-St-Peters-Hospitals-NHS-Trust
Page 1 · response
Published 7 March 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026