PFD report

Joshua Knox-Hooke · Prevention of Future Deaths report

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Issued 1 Aug 2016•London Greater (East)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of staff awareness of nurses' holding power under Section 5.4 of the Mental Health Act
    Part of recurring concern: Unreliable Mental Health Act detention arrangementsPart of recurring concern: Unreliable use of Mental Health Act holding powers
  2. Failure to keep patients presenting with current self-harm attempts and suspected drug use within eyesight at all times
    Part of recurring concern: Failure to maintain required continuous patient observation
  3. Failure to identify and investigate matters meeting Serious Incident criteria
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Explore whether a registered mental health nurse can be provided at short notice when high-risk patients cannot be assessed within the specified time.

    Stated by Royal Free London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 1 August 2016.
  2. Action

    Agree a new incident management pathway with the mental health trust clinical lead.

    Stated by Royal Free London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2016.
  3. Action

    Provide frontline clinical staff with training and support on using the Mental Health Triage Form, including a case study of the death.

    Stated by Royal Free London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 1 August 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The hospital cannot exercise Mental Health Act holding powers because it does not provide mental health services or employ authorised registered mental health nurses.

    Stated by Royal Free London NHS Foundation TrustOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff awareness of nurses' holding power under Section 5.4 of the Mental Health Act

Wider context from the report

“3. The triage nurse who gave evidence during the course of the Inquest did not consider that it would be possible to make a patient to remain within the hospital for their own safety. She was unaware of the nurses holding power under Section 5.4 of the Mental Health Act. ”

Is this part of a recurring concern?

Yes — Unreliable Mental Health Act detention arrangements; Unreliable use of Mental Health Act holding powers.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to keep patients presenting with current self-harm attempts and suspected drug use within eyesight at all times

Wider context from the report

“1. I was informed that the Trust policy in place in December 2014 required a patient presenting with a current attempt at self-harm and suspected drug use to be nursed in an observable area AND to be kept within eyesight at all times. The evidence revealed that Joshua was not kept within eyesight at all times. ”

Is this part of a recurring concern?

Yes — Failure to maintain required continuous patient observation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify and investigate matters meeting Serious Incident criteria

Wider context from the report

“4. The North Middlesex University Hospital NHS Trust did not consider this matter to fall within their criteria for a Serious Incident. No Serious Incident Investigation was carried out. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to admit patients whose presentation requires hospital admission following psychiatric referral

Wider context from the report

“5. The consultant psychiatrist who gave evidence at the Inquest Hearing confirmed that Joshua had been referred to him on the morning of the 1st December 2014, the presentation at that time would have resulted in him being admitted to hospital (with or without his consent). ”

Is this part of a recurring concern?

Yes — Failure to provide clinically indicated psychiatric admission.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Patients leaving the emergency department before psychiatric assessment

Wider context from the report

“2. The evidence revealed that it is common for patients to leave the North Middlesex A & E prior to psychiatric assessment. This was confirmed by the triage nurse in her oral evidence and also stated within the Root Cause Analysis Investigation Report of Barnet, Enfield and Haringey Mental Health NHS Trust. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore whether a registered mental health nurse can be provided at short notice when high-risk patients cannot be assessed within the specified time.

Verbatim wording from the response

“The Trust is confident that the actions outlined above, specifically the introduction of the MHTF, will ensure high risk mental health patients are appropriately identified and assessed in a timely manner so as to reduce the risk of such patients absconding prior to assessment in future. However, the Trust has also explored whether Barnet, Enfield & Haringey Mental Health Trust are able to provide a registered mental health nurse, capable of exercising the holding powers afforded by section 5.4 of the mental health act, at short notice at times when it is not possible for a patient identified as being high risk of being appropriately assessed within the specified time. In instances where BEH MHT cannot provide sufficient RMN support to the ED, the ED attempts to book agency RMN staff at short notice.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Agree a new incident management pathway with the mental health trust clinical lead.

Verbatim wording from the response

“A new incident management pathway has subsequently been agreed with the BEH MHT clinical lead for North Middlesex Hospital. The Trust has subsequently undertaken its own Serious Incident investigation into Mr Knox-Hooke’s death by reviewing the original Serious Incident investigation undertaken by Barnet, Enfield & Haringey Mental Health Trust and ensuring it captures learning for North Middlesex Hospital.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide frontline clinical staff with training and support on using the Mental Health Triage Form, including a case study of the death.

Verbatim wording from the response

“The training and support for front line clinical staff in the use of the MHTF has been led by the ED Matron. She is using Mr Knox-Hooke’s death in the training programme as a case study to reinforce the importance of the MHTF and timely assessment of high risk patients to illustrate the risks and potential consequences of failing to identify high risk patients who are subsequently able to leave the ED without having been properly assessed.”

Source location

Knox-Hooke-Response
Page 1 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a Serious Incident investigation into the death by reviewing the mental health trust’s investigation and capturing learning for the hospital.

Verbatim wording from the response

“A new incident management pathway has subsequently been agreed with the BEH MHT clinical lead for North Middlesex Hospital. The Trust has subsequently undertaken its own Serious Incident investigation into Mr Knox-Hooke’s death by reviewing the original Serious Incident investigation undertaken by Barnet, Enfield & Haringey Mental Health Trust and ensuring it captures learning for North Middlesex Hospital.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reduce waiting times for high-risk mental health patients to receive psychiatric assessment.

Verbatim wording from the response

“In summary, Mr Knox-Hooke was able to leave the Emergency Department whilst he awaited psychiatric assessment at a time when he was not being observed. The Trust does not provide mental health services and these services are provided on site, in the Emergency Department, by Barnet, Enfield & Haringey Mental Health Trust. In order to reduce the risk of high risk mental health patients leaving the department before they are assessed, the Trust has implemented action to reduce the waiting time for assessment for these patients. The Trust has also implemented a Mental Health Triage Form (MHTF) and prioritisation tool, a copy of which is enclosed. This tool has improved the identification of mental health risk factors at triage and enables high risk patient to be systematically identified so that their mental health assessment is prioritised.”

Source location

Knox-Hooke-Response
Page 1 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a Mental Health Triage Form and prioritisation tool to identify mental health risk factors and prioritise high-risk patients for assessment.

Verbatim wording from the response

“In summary, Mr Knox-Hooke was able to leave the Emergency Department whilst he awaited psychiatric assessment at a time when he was not being observed. The Trust does not provide mental health services and these services are provided on site, in the Emergency Department, by Barnet, Enfield & Haringey Mental Health Trust. In order to reduce the risk of high risk mental health patients leaving the department before they are assessed, the Trust has implemented action to reduce the waiting time for assessment for these patients. The Trust has also implemented a Mental Health Triage Form (MHTF) and prioritisation tool, a copy of which is enclosed. This tool has improved the identification of mental health risk factors at triage and enables high risk patient to be systematically identified so that their mental health assessment is prioritised.”

Source location

Knox-Hooke-Response
Page 1 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a standard operating procedure for escalating patients who cannot be deterred from leaving before assessment and immediately informing police.

Verbatim wording from the response

“Patients who are deemed to be high risk are admitted to the mental health room and are allocated a 1:1 nurse and security officer to observe the patient awaiting assessment. A video feed of the mental health room is also transmitted to the nurses’ station area (Majors) in the ED. The ED Matron is currently developing a standard operating procedure so that when patients want to leave the department, prior to assessment, and cannot be deterred from leaving, this is escalated to the nurse in charge and the Police immediately informed.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish joint serious incident investigations with the mental health trust for future incidents involving hospital-provided care.

Verbatim wording from the response

“Finally the Trust notes your criticism that the Trust did not consider the patient’s death to be a Serious Incident and did not undertake a Serious Incident Investigation. The Trust was disappointed with this criticism as North Middlesex Hospital was not informed by Barnet, Enfield & Haringey Mental Health Trust that this patient had been found dead, nor was North Middlesex Hospital NHS Trust invited to participate in the BEH MHT serious incident investigation as it would expect to be given the circumstances. As a result, our Medical Director has discussed this with the Medical Director at BEH MHT so that future serious incident investigations undertaken by BEH MHT that involve aspects of care provided by North Middlesex Hospital undergo a joint investigation with the expectations set out in NHS England’s Serious Incidents Requiring Investigation Framework.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The hospital cannot exercise Mental Health Act holding powers because it does not provide mental health services or employ authorised registered mental health nurses.

Verbatim wording from the response

“The Trust notes that you explicitly identified the fact that the triage nurse caring for Mr Knox-Hooke in ED was unaware of the nurses holding power under section 5.4 of the Mental Health Act, as a matter of concern. The Trust also notes, however, that the holding power afforded by the Mental Health Act is only to be exercised by a registered mental health nurse who has had appropriate training. The Trust is not a provider of mental health services and this service is provided on site by Barnet, Enfield & Haringey Mental Health Trust. Therefore North Middlesex University Hospital NHS Trust does not employ registered mental health nurses with the authority to detain patients under section 5.4 of the mental health act.”

Source location

Knox-Hooke-Response
Page 2 · response
Published 1 August 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mental health services and registered mental health nurse support are provided by Barnet, Enfield & Haringey Mental Health Trust.

Verbatim wording from the response

“In summary, Mr Knox-Hooke was able to leave the Emergency Department whilst he awaited psychiatric assessment at a time when he was not being observed. The Trust does not provide mental health services and these services are provided on site, in the Emergency Department, by Barnet, Enfield & Haringey Mental Health Trust. In order to reduce the risk of high risk mental health patients leaving the department before they are assessed, the Trust has implemented action to reduce the waiting time for assessment for these patients. The Trust has also implemented a Mental Health Triage Form (MHTF) and prioritisation tool, a copy of which is enclosed. This tool has improved the identification of mental health risk factors at triage and enables high risk patient to be systematically identified so that their mental health assessment is prioritised.”

Source location

Knox-Hooke-Response
Page 1 · response
Published 1 August 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026