PFD report

Mr John Michael James · Prevention of Future Deaths report

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Issued 11 Jul 2023•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of electronic alerts escalating non-administration of prescribed anticoagulation medication to the medical team
    Part of recurring concern: Unreliable clinical safety-alert systemsPart of recurring concern: Unreliable management of medication doses not takenPart of recurring concern: Unsafe medication administration
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Update Millennium training so multidisciplinary teams understand and use visual flags to prevent omission of critical medications.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 18 July 2023.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of electronic alerts escalating non-administration of prescribed anticoagulation medication to the medical team

Wider context from the report

“The refusal of anti-coagulation medication was not brought to the attention of medical staff. The administration of anti-coagulation medication to patients like Mr James, is vital for reducing the risk of a venous thrombo-embolism, a potentially life-threatening condition. There is no electronic prompt/alert to highlight to the medical team when prescribed anticoagulation medication is not administered. The Trust’s internal investigator recognised that a fail-safe should be put in place within the electronic records, to ensure escalation to the medical team where doses of prescribed anti-coagulation are not administered. Such a measure could prevent similar deaths from occurring. It was considered that this measure could assist in preventing future deaths not just locally, but at a wider level. ”

Is this part of a recurring concern?

Yes — Unreliable clinical safety-alert systems; Unreliable management of medication doses not taken; Unsafe medication administration.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update Millennium training so multidisciplinary teams understand and use visual flags to prevent omission of critical medications.

Verbatim wording from the response

“Our response: The electronic prescribing and medicines administration system (ePMA) currently has functionality (all of which is accessible via Millennium®) to reduce harm associated with missed or late medication administration. This includes visual aids in the form of a red tile if a dose is delayed by more than 2 hours. This visual flag is available to all users. Millennium training will be updated to reflect learning from this case to ensure that multi-professional teams know how to use the flag system to ensure critical medications are not omitted.”

Source location

Response from Bart Health NHS Trust
Page 2 · response
Published 18 July 2023

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Share serious-incident learning across the organisation through the standard post-investigation process.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 July 2023.
  2. 2

    Present actions and completion evidence to the Whipps Cross Quality and Safety Committee and, by exception, the Trust Quality Assurance Committee.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 18 July 2023.
  3. 3

    Develop a medicines-safety dashboard to measure ward-level dose omissions and support medication-omission quality-improvement programmes.

    Stated by Barts Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 18 July 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share serious-incident learning across the organisation through the standard post-investigation process.

Verbatim wording from the response

“Learning from this serious incident investigation has been shared across the organisation as part of the standard post investigation process to share learning across the group.”

Source location

Response from Bart Health NHS Trust
Page 1 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present actions and completion evidence to the Whipps Cross Quality and Safety Committee and, by exception, the Trust Quality Assurance Committee.

Verbatim wording from the response

“Actions in relation to this letter and evidence of completion will be presented at the Whipps Cross Quality and Safety Committee and by exception to the Trust Quality Assurance Committee. The Trust deeply regrets that the serious incident investigation report and associated action plan did not provide HM Coroner and the patient’s family with sufficient assurance around the actions implemented. Arrangements will be made to share this letter with the patient’s family and an offer will be extended to them to meet with senior clinicians to discuss any questions, concerns or additional learning and improvement that the Trust should implement in light of the death Mr John James. If you have any further comments or questions, please do not hesitate to contact me.”

Source location

Response from Bart Health NHS Trust
Page 2 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a medicines-safety dashboard to measure ward-level dose omissions and support medication-omission quality-improvement programmes.

Verbatim wording from the response

“Minimising medication dose omissions is a Trust medicines safety improvement priority supported by the trust Medicines Safety Committee. A medicines safety dashboard is being developed and will provide data on dose omissions over a given period. The information will be used to track each ward's performance and to support quality improvement programmes across the Trust on dose omission.”

Source location

Response from Bart Health NHS Trust
Page 2 · response
Published 18 July 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026