PFD report

Ronald Hartley · Prevention of Future Deaths report

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Issued 17 Jul 2022•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Delays in ambulance attendance and transport for patients requiring hospital care
    Part of recurring concern: Delays in ambulance attendancePart of recurring concern: Unreliable emergency access to hospital care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Provide £20 million to upgrade the ambulance fleet.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 27 September 2022.
  2. Action

    Invest significantly in the ambulance workforce and support workforce.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 27 September 2022.
  3. Action

    Invest an additional £3.3 billion in each of 2023–24 and 2024–25 to improve urgent and emergency care performance.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 27 September 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The NHS will set out detailed recovery plans to improve urgent and emergency care performance.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in ambulance attendance and transport for patients requiring hospital care

Wider context from the report

“The evidence to the Inquest from the family was that when they found Mr Hartley and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr Hartley to hospital. He had fallen in his garden in November. The family were faced with a choice of waiting with him for 6 hours when he clearly needed to be in hospital or transporting him to hospital themselves. Given his distress and their concerns about the impact of the prolonged wait on him they decided to transport him to hospital in their own vehicle. The Inquest was told that this was extremely difficult and caused significant pain and discomfort to Mr Hartley. ”

Is this part of a recurring concern?

Yes — Delays in ambulance attendance; Unreliable emergency access to hospital care.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £20 million to upgrade the ambulance fleet.

Verbatim wording from the response

“During this year NHS ambulance trusts have been supported with NHS England allocating £150 million of additional system funding for ambulance service pressures, supporting improvements to response times through additional call handler recruitment, retention, and other funding pressures. This is alongside £20 million to upgrade the ambulance fleet.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 27 September 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest significantly in the ambulance workforce and support workforce.

Verbatim wording from the response

“The Government has also made significant investments in the ambulance workforce and the number of NHS ambulance staff and support staff has increased by over 40% since September 2010. Health Education England has a mandated target to train 3,000 paramedic graduates nationally per annum from 2021-2024, further increasing the domestic paramedic workforce to meet future demands on the service.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 27 September 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest an additional £3.3 billion in each of 2023–24 and 2024–25 to improve urgent and emergency care performance.

Verbatim wording from the response

“The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 27 September 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Allocate £150 million in additional system funding to support ambulance-service pressures, including call-handler recruitment and retention.

Verbatim wording from the response

“During this year NHS ambulance trusts have been supported with NHS England allocating £150 million of additional system funding for ambulance service pressures, supporting improvements to response times through additional call handler recruitment, retention, and other funding pressures. This is alongside £20 million to upgrade the ambulance fleet.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 27 September 2022

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The NHS will set out detailed recovery plans to improve urgent and emergency care performance.

Verbatim wording from the response

“This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 27 September 2022

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026