Philip Allen · Prevention of Future Deaths report

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Issued 27 Oct 2014•Inner South London

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to follow specialist prescribing advice
    Part of recurring concern: Unreliable doctor-to-doctor coordination of prescribing
  2. Failure of the repeat-prescribing system to prevent prescriptions of discontinued medication
    Part of recurring concern: Failure to prevent duplicate or discontinued medication prescriptionsPart of recurring concern: Unsafe medication prescribing

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Eltham Palace Surgery

    Stop using handwritten prescriptions at the nursing home to maintain an auditable medication trail.

  2. Eltham Palace Surgery

    Carry out twice-yearly medication reviews using the practice computer records and electronic prescribing system.

  3. Eltham Palace Surgery

    Continue requesting installation of an M3 line to provide direct access to current nursing-home patient records.

  4. Eltham Palace Surgery

    Purchase and use laptops to access nursing-home patient records during clinical work.

  5. Eltham Palace Surgery

    Conduct twice-weekly ward rounds at the nursing home.

  6. Eltham Palace Surgery

    Carry out quarterly medication reviews through the CCG Prescribing Advisor.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow specialist prescribing advice

Wider context from the report

“████████ as Mr Allen’s GP, sought specialist advice from ████████. Not only was this advice not followed but the Quetiapine, which ████████ had stopped, continued to be prescribed as a repeat prescription on several occasions. The evidence at the inquest was that the further prescriptions of Quetiapine did not contribute to the death. However, I am concerned that the system at Eltham Palace Surgery did not prevent the repeat prescription. ████████ was unable to say if changes have been made since this incident. ”

Is this part of a recurring concern?

Yes — Unreliable doctor-to-doctor coordination of prescribing.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the repeat-prescribing system to prevent prescriptions of discontinued medication

Wider context from the report

“████████ as Mr Allen’s GP, sought specialist advice from ████████. Not only was this advice not followed but the Quetiapine, which ████████ had stopped, continued to be prescribed as a repeat prescription on several occasions. The evidence at the inquest was that the further prescriptions of Quetiapine did not contribute to the death. However, I am concerned that the system at Eltham Palace Surgery did not prevent the repeat prescription. ████████ was unable to say if changes have been made since this incident. ”

Is this part of a recurring concern?

Yes — Failure to prevent duplicate or discontinued medication prescriptions; Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Stop using handwritten prescriptions at the nursing home to maintain an auditable medication trail.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out twice-yearly medication reviews using the practice computer records and electronic prescribing system.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue requesting installation of an M3 line to provide direct access to current nursing-home patient records.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Purchase and use laptops to access nursing-home patient records during clinical work.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct twice-weekly ward rounds at the nursing home.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out quarterly medication reviews through the CCG Prescribing Advisor.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026