PFD report

Philip Allen · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 27 Oct 2014•Inner South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to follow specialist prescribing advice
    Part of recurring concern: Unreliable doctor-to-doctor coordination of prescribing
  2. Failure of the repeat-prescribing system to prevent prescriptions of discontinued medication
    Part of recurring concern: Failure to prevent duplicate or discontinued medication prescriptionsPart of recurring concern: Unsafe medication prescribing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Carry out twice-yearly medication reviews using the practice computer records and electronic prescribing system.

    Stated by Eltham Palace SurgeryStated completedThe respondent said that this action was complete when they made their response on 27 October 2014.
  2. Action

    Carry out quarterly medication reviews through the CCG Prescribing Advisor.

    Stated by Eltham Palace SurgeryStated completedThe respondent said that this action was complete when they made their response on 27 October 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow specialist prescribing advice

Wider context from the report

“████████ as Mr Allen’s GP, sought specialist advice from ████████. Not only was this advice not followed but the Quetiapine, which ████████ had stopped, continued to be prescribed as a repeat prescription on several occasions. The evidence at the inquest was that the further prescriptions of Quetiapine did not contribute to the death. However, I am concerned that the system at Eltham Palace Surgery did not prevent the repeat prescription. ████████ was unable to say if changes have been made since this incident. ”

Is this part of a recurring concern?

Yes — Unreliable doctor-to-doctor coordination of prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the repeat-prescribing system to prevent prescriptions of discontinued medication

Wider context from the report

“████████ as Mr Allen’s GP, sought specialist advice from ████████. Not only was this advice not followed but the Quetiapine, which ████████ had stopped, continued to be prescribed as a repeat prescription on several occasions. The evidence at the inquest was that the further prescriptions of Quetiapine did not contribute to the death. However, I am concerned that the system at Eltham Palace Surgery did not prevent the repeat prescription. ████████ was unable to say if changes have been made since this incident. ”

Is this part of a recurring concern?

Yes — Failure to prevent duplicate or discontinued medication prescriptions; Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out twice-yearly medication reviews using the practice computer records and electronic prescribing system.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out quarterly medication reviews through the CCG Prescribing Advisor.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Stop using handwritten prescriptions at the nursing home to maintain an auditable medication trail.

    Stated by Eltham Palace SurgeryStated completedThe respondent said that this action was complete when they made their response on 27 October 2014.
  2. 2

    Continue requesting installation of an M3 line to provide direct access to current nursing-home patient records.

    Stated by Eltham Palace SurgeryStated in progressThe respondent said that this action was in progress when they made their response on 27 October 2014.
  3. 3

    Purchase and use laptops to access nursing-home patient records during clinical work.

    Stated by Eltham Palace SurgeryStated completedThe respondent said that this action was complete when they made their response on 27 October 2014.
  4. 4

    Conduct twice-weekly ward rounds at the nursing home.

    Stated by Eltham Palace SurgeryStated completedThe respondent said that this action was complete when they made their response on 27 October 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Stop using handwritten prescriptions at the nursing home to maintain an auditable medication trail.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue requesting installation of an M3 line to provide direct access to current nursing-home patient records.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Purchase and use laptops to access nursing-home patient records during clinical work.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct twice-weekly ward rounds at the nursing home.

Verbatim wording from the response

“As a practice we have made several changes to our policy in dealing with the care of clients at the Oaks Nursing Home:-”

Source location

2014-0466-Response-by-Eltham-Palace-Surgery
Page 2 · response
Published 27 October 2014

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026