PFD report

Christina O'Brien · Prevention of Future Deaths report

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Issued 14 Jun 2016•Inner South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of non-hospital respite care options for mentally ill people in the community
    Part of recurring concern: Insufficient community-based alternatives to psychiatric hospital admission
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Review crisis-house provision to assess appropriate crisis accommodation and alternatives.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.
  2. Action

    Commission the evening sanctuary full time as an out-of-hours alternative for people experiencing crisis.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The former crisis house was decommissioned because demand for this type of facility was considered low.

    Stated by South London and Maudsley NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of non-hospital respite care options for mentally ill people in the community

Wider context from the report

“(1) I am concerned that the options for mentally ill people in the community needing respite care through SLAM are limited solely to attendance by the Home Treatment team as the alternative to hospital admission. In this particular case I found that the availability of Dove House did, in the past, provide respite for the deceased. I also find, on the evidence I heard, that if this option had been available in 2015 the death might have been prevented. Whilst the Home Treatment team could provide support by way of medication and counselling it could not deal with the source of the distress the deceased was suffering from building work. (2) Given the unpredictability of the perceptions of people with mental illness in the community I also found that having a further option of respite residence in a non hospital setting could prevent future self-inflicted deaths. Examples that spring to mind, in a high density area like Lambeth, might be bullying by neighbours or sources of excessive noise from neighbouring residences as well as building work. (3) I am concerned the Dove House facility was withdrawn in about 2008 without any provision being made for alternative respite care when it appeared to have had a beneficial effect for the deceased and, by reasonable inference, other SLAM patients. ”

Is this part of a recurring concern?

Yes — Insufficient community-based alternatives to psychiatric hospital admission.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review crisis-house provision to assess appropriate crisis accommodation and alternatives.

Verbatim wording from the response

“The Trust undertook a review of crisis house provision during 2014 and this review was led by the living well collaborative. This report is attached for your further information. The view taken following this review was that a residential option was problematic in that typically bed based crisis beds tend to get tilted up quickly so took the position we should trial out an on-bed based model. The outcome was to pilot the evening sanctuary from April 2015 for two to three days per week. This provision has been commissioned full time from the week beginning 11 July 2016 and provides an out of hour’s alternative to people experiencing crisis.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 1 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission the evening sanctuary full time as an out-of-hours alternative for people experiencing crisis.

Verbatim wording from the response

“The Trust undertook a review of crisis house provision during 2014 and this review was led by the living well collaborative. This report is attached for your further information. The view taken following this review was that a residential option was problematic in that typically bed based crisis beds tend to get tilted up quickly so took the position we should trial out an on-bed based model. The outcome was to pilot the evening sanctuary from April 2015 for two to three days per week. This provision has been commissioned full time from the week beginning 11 July 2016 and provides an out of hour’s alternative to people experiencing crisis.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 1 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The former crisis house was decommissioned because demand for this type of facility was considered low.

Verbatim wording from the response

“Dove House was not a crisis house and it was decommissioned with joint agreement between the Trust and the former Lambeth PCT in 2009 due to there being low demand for a facility of this type. The Trust closed the Emergency Clinic at the Maudsley Hospital approximately eight years ago for clinical reasons.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 1 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expanded crisis services and an evening sanctuary were considered preferable to reintroducing a residential crisis-house option.

Verbatim wording from the response

“The Trust undertook a review of crisis house provision during 2014 and this review was led by the living well collaborative. This report is attached for your further information. The view taken following this review was that a residential option was problematic in that typically bed based crisis beds tend to get tilted up quickly so took the position we should trial out an on-bed based model. The outcome was to pilot the evening sanctuary from April 2015 for two to three days per week. This provision has been commissioned full time from the week beginning 11 July 2016 and provides an out of hour’s alternative to people experiencing crisis.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 1 · response
Published 14 June 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Expand Home Treatment Team provision for people experiencing mental-health crises.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.
  2. 2

    Monitor progress on the crisis-service measures through the Trust Quality Sub Committee.

    Stated by South London and Maudsley NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 14 June 2016.
  3. 3

    Provide peer support, including out-of-hours support, within crisis services.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.
  4. 4

    Expand Psychiatric Liaison Nurse provision.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.
  5. 5

    Maintain a Street Triage service to support people experiencing mental-health crises.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.
  6. 6

    Introduce a 24-hour helpline for people experiencing mental-health crises.

    Stated by South London and Maudsley NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand Home Treatment Team provision for people experiencing mental-health crises.

Verbatim wording from the response

“Additionally, crisis services in the Trust have developed a great deal since Dove House closed. Home Treatment Team provision has been expanded, Psychiatric Liaison Nurse provision has been expanded, peer support (including out of hours) is now provided, a SLaM 24 hour helpline was introduced this year and a Street Triage service has been in place since 2015.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor progress on the crisis-service measures through the Trust Quality Sub Committee.

Verbatim wording from the response

“Progress with these matters will be monitored as necessary by the Trust Quality Sub Committee.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide peer support, including out-of-hours support, within crisis services.

Verbatim wording from the response

“Additionally, crisis services in the Trust have developed a great deal since Dove House closed. Home Treatment Team provision has been expanded, Psychiatric Liaison Nurse provision has been expanded, peer support (including out of hours) is now provided, a SLaM 24 hour helpline was introduced this year and a Street Triage service has been in place since 2015.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand Psychiatric Liaison Nurse provision.

Verbatim wording from the response

“Additionally, crisis services in the Trust have developed a great deal since Dove House closed. Home Treatment Team provision has been expanded, Psychiatric Liaison Nurse provision has been expanded, peer support (including out of hours) is now provided, a SLaM 24 hour helpline was introduced this year and a Street Triage service has been in place since 2015.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain a Street Triage service to support people experiencing mental-health crises.

Verbatim wording from the response

“Additionally, crisis services in the Trust have developed a great deal since Dove House closed. Home Treatment Team provision has been expanded, Psychiatric Liaison Nurse provision has been expanded, peer support (including out of hours) is now provided, a SLaM 24 hour helpline was introduced this year and a Street Triage service has been in place since 2015.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a 24-hour helpline for people experiencing mental-health crises.

Verbatim wording from the response

“Additionally, crisis services in the Trust have developed a great deal since Dove House closed. Home Treatment Team provision has been expanded, Psychiatric Liaison Nurse provision has been expanded, peer support (including out of hours) is now provided, a SLaM 24 hour helpline was introduced this year and a Street Triage service has been in place since 2015.”

Source location

2016-0221-South-London-and-Maudsley-NHS-Trust
Page 2 · response
Published 14 June 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026