Milos JANKOVIC · Prevention of Future Deaths report

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Issued 1 Oct 2025•South Wales Central

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
9

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of prescribing prompts to assess Barrett’s-related red flags for endoscopy
    Part of recurring concern: Unreliable clinical safety-alert systemsPart of recurring concern: Unsafe medication prescribing
  2. Failure to maintain follow-up of patients diagnosed with Barrett’s, including non-regular primary care attenders
    Part of recurring concern: Failure to maintain follow-up of patients who disengage from care
  3. Lack of recall or audit for patients with Barrett’s

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Cardiff & Vale University LHB

    Review all remaining waiting-list patients and clinically validate them for appropriate prioritisation.

  2. Cardiff & Vale University LHB

    Explore introducing capsule sponge procedures in line with the National Endoscopy Programme for Wales.

  3. Cardiff & Vale University LHB

    Review waiting lists weekly to maintain oversight and monitor progress.

  4. Cardiff & Vale University LHB

    Determine surveillance intervals using evidence-based recall periods, overdue calculations and disease-specific coding aligned with BSG guidance.

  5. Cardiff & Vale University LHB

    Implement and operate a standard procedure for clerically validating Barrett’s surveillance and other endoscopy waiting lists.

  6. Cardiff & Vale University LHB

    Schedule patients overdue since January for appointments to address and clear the backlog.

  7. Cardiff & Vale University LHB

    Recruit specialist doctors and nurse clinical endoscopists to strengthen endoscopy service capacity.

  8. Cardiff & Vale University LHB

    Use temporary additional endoscopy capacity, including weekend lists and a mobile endoscopy unit, to reduce waiting times.

  9. Cardiff & Vale University LHB

    Discontinue the pandemic-era 4a, 4b and 4c surveillance categorisation system.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Welsh Government

    Secondary care should continue managing Barrett’s Oesophagus surveillance recalls; GP recalls or prompts would duplicate responsibilities and cause confusion.

    Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
  2. Welsh Government

    The Welsh Government cannot investigate surveillance management because it lacks access to health-board records, systems and processes, and lacks the relevant power and expertise.

    Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
  3. Welsh Government

    The relevant health board is responsible for investigating surveillance-list management and strengthening records and processes to prevent future deaths.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of prescribing prompts to assess Barrett’s-related red flags for endoscopy

Wider context from the report

“(4) When prescribing drugs such as omeprazole or other PPIs for symptoms which may relate to Barrett’s, there is no prompt for GPs to consider whether the patient hits the relevant red flags which may benefit from endoscopy rather than a course of medication, or whether they have previously been diagnosed with the condition and ought to be under surveillance. ”

Is this part of a recurring concern?

Yes — Unreliable clinical safety-alert systems; Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain follow-up of patients diagnosed with Barrett’s, including non-regular primary care attenders

Wider context from the report

“(1) There are two cases that have recently come to my attention within the Cardiff area where patients have been diagnosed with Barrett’s, lost to follow-up and have gone on to die from oesophageal cancers; (2) There are inadequate processes in place to address this lacuna, particularly in primary care where a patient may not be a regular attender; ”

Is this part of a recurring concern?

Yes — Failure to maintain follow-up of patients who disengage from care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of recall or audit for patients with Barrett’s

Wider context from the report

“(3) GPs frequently recall their patients with known, chronic issues such as asthma & diabetes, and there is a process for recalling women for smear tests for example, however Barrett’s does not currently benefit from such a recall exercise/audit, even though it is well-established to be a pre-cancerous condition; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of prescribing prompts to identify previously diagnosed Barrett’s patients requiring surveillance

Wider context from the report

“(4) When prescribing drugs such as omeprazole or other PPIs for symptoms which may relate to Barrett’s, there is no prompt for GPs to consider whether the patient hits the relevant red flags which may benefit from endoscopy rather than a course of medication, or whether they have previously been diagnosed with the condition and ought to be under surveillance. ”

Is this part of a recurring concern?

Yes — Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review all remaining waiting-list patients and clinically validate them for appropriate prioritisation.

Verbatim wording from the response

“Significant progress has been made in reducing overall waiting times. The total endoscopy waiting list has decreased from approximately 6200 patients in January 2025 to 1200 patients in February 2026. This improvement has been supported by temporary measures supported by Welsh Government funding, including insourced weekend endoscopy lists and a mobile endoscopy unit in Llantrisant. Although the mobile unit did not directly undertake Barrett’s surveillance procedures, its use contributed to reduce the overall waiting times and thereby improved capacity for Barrett’s surveillance. In addition, successful recruitment of speciality doctors and nurse clinical endoscopists has strengthened the service. All patients who remain on the waiting list continue to be reviewed and undergo clinical validation to ensure appropriate prioritisation.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore introducing capsule sponge procedures in line with the National Endoscopy Programme for Wales.

Verbatim wording from the response

“Additionally, we are exploring the introduction of capsule sponge procedures in line with the National Endoscopy Programme for Wales, which is currently under development. This innovation is expected to enhance our surveillance capacity and improve patient pathways.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review waiting lists weekly to maintain oversight and monitor progress.

Verbatim wording from the response

“Waiting lists are reviewed weekly to maintain oversight and progress.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Determine surveillance intervals using evidence-based recall periods, overdue calculations and disease-specific coding aligned with BSG guidance.

Verbatim wording from the response

“The approach to surveillance grading has been revised. The previous 4a, 4b, and 4c categorisation system, introduced during the pandemic, has now been discontinued. Surveillance intervals will instead be determined using evidence-based recall periods in line with disease specific British Society of Gastroenterology (BSG) guidance. This includes the application of appropriate calculations to determine the extent to which patients are overdue and the utilisation of disease-specific coding to support accurate clinical prioritisation.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and operate a standard procedure for clerically validating Barrett’s surveillance and other endoscopy waiting lists.

Verbatim wording from the response

“The Standard Operating Procedure for Surveillance has now been fully implemented. This ensures a consistent and robust process for clerical validation of all surveillance waiting lists, alongside our other endoscopy waiting lists.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Schedule patients overdue since January for appointments to address and clear the backlog.

Verbatim wording from the response

“At present, the patient who has been waiting the longest for an Oesophago-Gastro-Duodenoscopy (OGD) on the Barrett’s surveillance waiting list was originally due in January 2026, representing a delay of approximately two months. All patients whose procedures became overdue in January are being scheduled for appointments this week to address and clear the backlog.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit specialist doctors and nurse clinical endoscopists to strengthen endoscopy service capacity.

Verbatim wording from the response

“Significant progress has been made in reducing overall waiting times. The total endoscopy waiting list has decreased from approximately 6200 patients in January 2025 to 1200 patients in February 2026. This improvement has been supported by temporary measures supported by Welsh Government funding, including insourced weekend endoscopy lists and a mobile endoscopy unit in Llantrisant. Although the mobile unit did not directly undertake Barrett’s surveillance procedures, its use contributed to reduce the overall waiting times and thereby improved capacity for Barrett’s surveillance. In addition, successful recruitment of speciality doctors and nurse clinical endoscopists has strengthened the service. All patients who remain on the waiting list continue to be reviewed and undergo clinical validation to ensure appropriate prioritisation.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use temporary additional endoscopy capacity, including weekend lists and a mobile endoscopy unit, to reduce waiting times.

Verbatim wording from the response

“Significant progress has been made in reducing overall waiting times. The total endoscopy waiting list has decreased from approximately 6200 patients in January 2025 to 1200 patients in February 2026. This improvement has been supported by temporary measures supported by Welsh Government funding, including insourced weekend endoscopy lists and a mobile endoscopy unit in Llantrisant. Although the mobile unit did not directly undertake Barrett’s surveillance procedures, its use contributed to reduce the overall waiting times and thereby improved capacity for Barrett’s surveillance. In addition, successful recruitment of speciality doctors and nurse clinical endoscopists has strengthened the service. All patients who remain on the waiting list continue to be reviewed and undergo clinical validation to ensure appropriate prioritisation.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discontinue the pandemic-era 4a, 4b and 4c surveillance categorisation system.

Verbatim wording from the response

“The approach to surveillance grading has been revised. The previous 4a, 4b, and 4c categorisation system, introduced during the pandemic, has now been discontinued. Surveillance intervals will instead be determined using evidence-based recall periods in line with disease specific British Society of Gastroenterology (BSG) guidance. This includes the application of appropriate calculations to determine the extent to which patients are overdue and the utilisation of disease-specific coding to support accurate clinical prioritisation.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Secondary care should continue managing Barrett’s Oesophagus surveillance recalls; GP recalls or prompts would duplicate responsibilities and cause confusion.

Verbatim wording from the response

“In terms of recalling people with Barrett’s Oesophagus for surveillance procedures, it is the secondary care team which manages this process. The need for surveillance is added to a patient’s record by the patient administration system used by the health board. Health boards operate standardised recall procedures and follow-up procedures for non-responders to invite people for their surveillance appointments.”

Source location

Response from Health and Social Services of Wales
Page 1 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Welsh Government cannot investigate surveillance management because it lacks access to health-board records, systems and processes, and lacks the relevant power and expertise.

Verbatim wording from the response

“It is with regret that I am unable to comment on whether such factors may have played a role in the death of Mr Jankovic. The responsibility for the operational delivery of the surveillance list rests with the health board concerned for his treatment – the Welsh Government has no access to health board records or digital systems and processes. The power and expertise to investigate the circumstances of Mr Jankovic’s death – and that of the other case you refer to – and the processes involved in managing the surveillance, lie with the health board.”

Source location

Response from Health and Social Services of Wales
Page 2 · response
Published 3 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The relevant health board is responsible for investigating surveillance-list management and strengthening records and processes to prevent future deaths.

Verbatim wording from the response

“It is with regret that I am unable to comment on whether such factors may have played a role in the death of Mr Jankovic. The responsibility for the operational delivery of the surveillance list rests with the health board concerned for his treatment – the Welsh Government has no access to health board records or digital systems and processes. The power and expertise to investigate the circumstances of Mr Jankovic’s death – and that of the other case you refer to – and the processes involved in managing the surveillance, lie with the health board.”

Source location

Response from Health and Social Services of Wales
Page 2 · response
Published 3 October 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026