PFD report

Dr Debapriya Ghosh and Mr David Albert Ward · Prevention of Future Deaths report

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Issued 17 Dec 2025•Inner West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Insufficient effectiveness of measures to manage A&E demand and risk
  2. Failure to provide safe supervision for patients in overcrowded A&E departments
    Part of recurring concern: Inadequate supervision of patients in acute hospital assessment areas
  3. Insufficient A&E staffing to manage demand during busy periods
    Part of recurring concern: Insufficient emergency-department capacity for timely patient carePart of recurring concern: Insufficient emergency-department staffing capacity for safe patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Increase urgent care capacity outside hospitals through new neighbourhood health services.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 19 December 2025.
  2. Action

    Increase urgent care delivered in primary, community and mental health settings.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 19 December 2025.
  3. Action

    Invest £250 million to expand same-day and urgent care services and support faster diagnosis, treatment and discharge.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 19 December 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient effectiveness of measures to manage A&E demand and risk

Wider context from the report

“3. That local hospitals such as St George’s have implemented multiple actions within their power to attempt to manage demand and risk, but these have been insufficient such that risk remains, and so consideration should be given to the issues. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide safe supervision for patients in overcrowded A&E departments

Wider context from the report

“4. That it is unsafe for families to leave their loved ones unsupervised in overcrowded A&E departments. ”

Is this part of a recurring concern?

Yes — Inadequate supervision of patients in acute hospital assessment areas.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient A&E staffing to manage demand during busy periods

Wider context from the report

“1. That St George’s Hospital and other hospital A&E departments have insufficient staff to manage demand during busy periods such that nursing risk cannot be managed without relying on families. ”

Is this part of a recurring concern?

Yes — Insufficient emergency-department capacity for timely patient care; Insufficient emergency-department staffing capacity for safe patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

A&E staff stress and retention failures associated with staff and resource shortages

Wider context from the report

“2. That at work stress on A&E staff due to staff and resource shortages may cause them to leave the profession exacerbating shortages of experienced staff and thus increase risks in A&E. ”

Is this part of a recurring concern?

Yes — Failure to retain experienced emergency-care staff.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase urgent care capacity outside hospitals through new neighbourhood health services.

Verbatim wording from the response

“• In the longer-term, our 10 Year Health Plan will increase the urgent care capacity outside hospital through new neighbourhood health services, reducing demand pressures on A&E.”

Source location

Response from Department for Health and Social Care
Page 2 · response
Published 19 December 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase urgent care delivered in primary, community and mental health settings.

Verbatim wording from the response

“• Increasing the number of patients receiving urgent care in primary, community and mental health settings.”

Source location

Response from Department for Health and Social Care
Page 2 · response
Published 19 December 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £250 million to expand same-day and urgent care services and support faster diagnosis, treatment and discharge.

Verbatim wording from the response

“• Investing £250 million into expanding same day and urgent care services, helping avoid unnecessary admissions to hospital and supporting faster diagnosis, treatment and discharge for patients.”

Source location

Response from Department for Health and Social Care
Page 2 · response
Published 19 December 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve hospital flow by reducing waits exceeding 12 hours and progressing towards eliminating corridor care.

Verbatim wording from the response

“• Improve hospital flow, with a focus on reducing the number of patients waiting more than 12 hours and making progress towards eliminating corridor care.”

Source location

Response from Department for Health and Social Care
Page 2 · response
Published 19 December 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce clinical operational standards for the first 72 hours of care to support timely review, advice and coordinated care.

Verbatim wording from the response

“• Introducing new clinical operational standards for the first 72 hours of care to support better hospital flow. These set minimum expectations for timely review, availability of advice, and coordinated care when multiple specialist teams are involved.”

Source location

Response from Department for Health and Social Care
Page 2 · response
Published 19 December 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026