PFD report

Tessa Karen Elizabeth Summers · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 22 Aug 2014•Portsmouth and South East Hampshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Insufficient training and support for Shared Lives Carers working with clients with mental health and emotional problems
  2. Failure to record rationales for changes to risk assessments
    Part of recurring concern: Failure to reliably document the rationale for consequential decisionsPart of recurring concern: Unreliable documentation of safety risk assessments
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Review Shared Lives Carers’ training and support needs when working with people experiencing mental health and emotional problems.

    Stated by Hampshire County CouncilStated plannedThe respondent said that this action was planned when they made their response on 22 August 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    No further action is needed regarding the general system for assessing and managing risk.

    Stated by Hampshire County CouncilNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient training and support for Shared Lives Carers working with clients with mental health and emotional problems

Wider context from the report

“2. I gained the impression from some of the inquest witnesses that Adult Social Services could beneficially provide more training and support for Shared Lives Carers where the carers would be called upon to work with clients with mental health and emotional problems. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record rationales for changes to risk assessments

Wider context from the report

“1. I heard in evidence that the social workers who decided on amendments to Tessa’s risk assessment did not record in that document their rationale for downgrading her from high to low risk of self-harm and allowing her to have access to her medication which she could then take without supervision by her Shared Lives Carer. I was told the social workers were not required to do so as a matter of routine to record why details of risk assessments for any of the clients were being changed. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions; Unreliable documentation of safety risk assessments.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Shared Lives Carers’ training and support needs when working with people experiencing mental health and emotional problems.

Verbatim wording from the response

“This case has highlighted for us the importance of Shared Lives Carers being suitably equipped to support people with emotional difficulties. We will be undertaking a review of the training and support needs of the Shared Lives Carers when working alongside people with mental health and emotional problems. We will have reached conclusions on this by end of November 2014. We will also be undertaking a broader review of the Hampshire Shared Lives Scheme. We expect the outcome of that review and recommendations for consideration to be available by the end of March 2015. Hampshire County Council is committed to the provision of the best possible services for the residents of Hampshire.”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 4 · response
Published 22 August 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No further action is needed regarding the general system for assessing and managing risk.

Verbatim wording from the response

“In reviewing the practice in the support offered to Tessa and her family, we have not identified that any action is needed in respect of the system of assessing and managing risk more generally.”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 2 · response
Published 22 August 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Improve communication and coordination between mental health services, adult social care teams and Shared Lives.

    Stated by Hampshire County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 22 August 2014.
  2. 2

    Clarify shared-funding arrangements so one team leads decision-making for people whose needs span multiple services.

    Stated by Hampshire County CouncilStated completedThe respondent said that this action was complete when they made their response on 22 August 2014.
  3. 3

    Re-issue guidance to staff delivering services to adults at risk whose needs span multiple services.

    Stated by Hampshire County CouncilStated completedThe respondent said that this action was complete when they made their response on 22 August 2014.
  4. 4

    Issue guidance for recording case notes in the social care electronic recording system to mental health team staff.

    Stated by Hampshire County CouncilStated completedThe respondent said that this action was complete when they made their response on 22 August 2014.
  5. 5

    Undertake a broader review of the Hampshire Shared Lives Scheme and develop recommendations for consideration.

    Stated by Hampshire County CouncilStated plannedThe respondent said that this action was planned when they made their response on 22 August 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve communication and coordination between mental health services, adult social care teams and Shared Lives.

Verbatim wording from the response

“Following Tessa's death this department undertook a full critical incident review to analyse the services offered to her and her family. The report made a number of recommendations which have resulted in changes in practice in the following areas:”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 2 · response
Published 22 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clarify shared-funding arrangements so one team leads decision-making for people whose needs span multiple services.

Verbatim wording from the response

“Following Tessa's death this department undertook a full critical incident review to analyse the services offered to her and her family. The report made a number of recommendations which have resulted in changes in practice in the following areas:”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 2 · response
Published 22 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-issue guidance to staff delivering services to adults at risk whose needs span multiple services.

Verbatim wording from the response

“Following Tessa's death this department undertook a full critical incident review to analyse the services offered to her and her family. The report made a number of recommendations which have resulted in changes in practice in the following areas:”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 2 · response
Published 22 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue guidance for recording case notes in the social care electronic recording system to mental health team staff.

Verbatim wording from the response

“Following Tessa's death this department undertook a full critical incident review to analyse the services offered to her and her family. The report made a number of recommendations which have resulted in changes in practice in the following areas:”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 2 · response
Published 22 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a broader review of the Hampshire Shared Lives Scheme and develop recommendations for consideration.

Verbatim wording from the response

“This case has highlighted for us the importance of Shared Lives Carers being suitably equipped to support people with emotional difficulties. We will be undertaking a review of the training and support needs of the Shared Lives Carers when working alongside people with mental health and emotional problems. We will have reached conclusions on this by end of November 2014. We will also be undertaking a broader review of the Hampshire Shared Lives Scheme. We expect the outcome of that review and recommendations for consideration to be available by the end of March 2015. Hampshire County Council is committed to the provision of the best possible services for the residents of Hampshire.”

Source location

2014-0383-Response-by-Hampshire-County-Council
Page 4 · response
Published 22 August 2014

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026