PFD report

KATHRYN LOUISE SAWYER · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 16 Apr 2014•Norfolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of adequate records of medication discussions
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Delays in reviewing medication
    Part of recurring concern: Failure to reliably conduct clinically required medication reviews
  3. Failure to make a plan for future medication and dose reduction
    Part of recurring concern: Failure to reliably develop and review risk-reduction plans
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Conduct six-monthly reviews for patients receiving long-term benzodiazepines or opiates and document the clinical plan and management discussed.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  2. Action

    Document the full clinical plan and management in records when starting patients on addictive medication.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  3. Action

    Conduct a regular monthly search to identify patients receiving addictive medication who fail to attend appointments.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of adequate records of medication discussions

Wider context from the report

“(1) Mrs Sawyer registered with the Roundwell Surgery in July 2012 at which time she was known to be addicted to Chloral Betaine (she was prescribed double the dosage recommended in the BNF) and was prescribed a number of different additional medications, including Methadone (prescribed by Trust Alcohol and Drug Service); (2) She attended the Surgery with a letter from her previous GP expressing Mrs Sawyers' concerns about her medication being decreased. It was felt sensible to allow her to feel comfortable with the Surgery before consideration was given to the medication and amounts she was being prescribed. This is accepted as reasonable. (3) During the course of the next 13 months Mrs Sawyer was seen by the Practice on a regular basis when her medication was varied and/or increased. She was admitted to Hospital in November 2012 as a result of an overdose. (4) Mrs Sawyer’s mental health condition stabilised in Spring 2013 when she attended the Surgery for physical problems only. (5) Her medication was not reviewed by the Surgery until June 2013. It was then reviewed by a Locum Doctor. There is no or no detailed record of the discussion relating to her medication and no plan made between patient and the surgery with regard to future medication and in particular any plan to decrease. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in reviewing medication

Wider context from the report

“(1) Mrs Sawyer registered with the Roundwell Surgery in July 2012 at which time she was known to be addicted to Chloral Betaine (she was prescribed double the dosage recommended in the BNF) and was prescribed a number of different additional medications, including Methadone (prescribed by Trust Alcohol and Drug Service); (2) She attended the Surgery with a letter from her previous GP expressing Mrs Sawyers' concerns about her medication being decreased. It was felt sensible to allow her to feel comfortable with the Surgery before consideration was given to the medication and amounts she was being prescribed. This is accepted as reasonable. (3) During the course of the next 13 months Mrs Sawyer was seen by the Practice on a regular basis when her medication was varied and/or increased. She was admitted to Hospital in November 2012 as a result of an overdose. (4) Mrs Sawyer’s mental health condition stabilised in Spring 2013 when she attended the Surgery for physical problems only. (5) Her medication was not reviewed by the Surgery until June 2013. It was then reviewed by a Locum Doctor. There is no or no detailed record of the discussion relating to her medication and no plan made between patient and the surgery with regard to future medication and in particular any plan to decrease. ”

Is this part of a recurring concern?

Yes — Failure to reliably conduct clinically required medication reviews.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make a plan for future medication and dose reduction

Wider context from the report

“(1) Mrs Sawyer registered with the Roundwell Surgery in July 2012 at which time she was known to be addicted to Chloral Betaine (she was prescribed double the dosage recommended in the BNF) and was prescribed a number of different additional medications, including Methadone (prescribed by Trust Alcohol and Drug Service); (2) She attended the Surgery with a letter from her previous GP expressing Mrs Sawyers' concerns about her medication being decreased. It was felt sensible to allow her to feel comfortable with the Surgery before consideration was given to the medication and amounts she was being prescribed. This is accepted as reasonable. (3) During the course of the next 13 months Mrs Sawyer was seen by the Practice on a regular basis when her medication was varied and/or increased. She was admitted to Hospital in November 2012 as a result of an overdose. (4) Mrs Sawyer’s mental health condition stabilised in Spring 2013 when she attended the Surgery for physical problems only. (5) Her medication was not reviewed by the Surgery until June 2013. It was then reviewed by a Locum Doctor. There is no or no detailed record of the discussion relating to her medication and no plan made between patient and the surgery with regard to future medication and in particular any plan to decrease. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct six-monthly reviews for patients receiving long-term benzodiazepines or opiates and document the clinical plan and management discussed.

Verbatim wording from the response

“4. All patients on long term medication of Benzodiazepines and Opiates will have a six month medication review which will document the clinical plan/ management discussed with the patient. Action – immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Document the full clinical plan and management in records when starting patients on addictive medication.

Verbatim wording from the response

“2. For patients being put on addictive medication, the GP will ensure that the clinical plan / management is fully detailed in the patients’ medical records. Action – immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a regular monthly search to identify patients receiving addictive medication who fail to attend appointments.

Verbatim wording from the response

“11. Concerns were noted for those patients on addictive medication who failed to attend appointments. Agreed a regular search would be completed to identify patients and relevant action to be taken. Action – regular monthly search.”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design a bespoke Addictive Medication Review template to ensure reviews are documented and completed correctly.

Verbatim wording from the response

“6. A bespoke “Addictive Medication Review” template to be designed to ensure that all reviews are documented and completed correctly. Action – within 3 months”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Add read codes to records of patients receiving weekly medication for identification, monitoring and audit.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  2. 2

    Record early addictive-medication prescription requests and task the relevant GP to consider appropriate action.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  3. 3

    Include patients receiving weekly medication in risk profiling for the Unplanned Avoidable Admissions Directed Enhanced Service and review the profiling regularly.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  4. 4

    Add read codes to records of patients referred to Norwich Recovery Partnership for identification, monitoring and audit.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  5. 5

    Read-code methadone maintenance medication, link it to a record problem, and record prescriptions added by outside agencies.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  6. 6

    Audit all patients prescribed methadone within one month.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  7. 7

    Audit patients receiving weekly medication within one month.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.
  8. 8

    Assign, where possible, one GP to each patient receiving addictive medication for continuity of care.

    Stated by Roundwell Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 16 April 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add read codes to records of patients receiving weekly medication for identification, monitoring and audit.

Verbatim wording from the response

“3. All patients who receive their medication weekly are to have a read code added to their medical record in order that they are easily identified, monitored and audited. Action – read code immediate, audit to be carried out within one month.”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record early addictive-medication prescription requests and task the relevant GP to consider appropriate action.

Verbatim wording from the response

“8. Where a patient is requesting a prescription for an addictive medication earlier than it is due, the administration team will add a note to the patient records and send an internal task to the relevant GP to consider appropriate action eg GP will contact patient and ask them to come to the surgery for a face to face appointment. Action – immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include patients receiving weekly medication in risk profiling for the Unplanned Avoidable Admissions Directed Enhanced Service and review the profiling regularly.

Verbatim wording from the response

“7. All patients on weekly medication to be included in the risk profiling for the Unplanned Avoidable Admissions Directed Enhanced Service, which will be reviewed on a regular basis. Action – within 3 months”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add read codes to records of patients referred to Norwich Recovery Partnership for identification, monitoring and audit.

Verbatim wording from the response

“5. Patients referred to Norwich Recovery Partnership to have a read code added in order that they are easily identified, monitored and audited. Action – immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Read-code methadone maintenance medication, link it to a record problem, and record prescriptions added by outside agencies.

Verbatim wording from the response

“10. All methadone maintenance medications need to be read coded and linked to a “problem” on the patients’ medical records. Any prescription added by an outside agency eg Norfolk Recovery Partnership, needs to be noted on patients records. Action – immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit all patients prescribed methadone within one month.

Verbatim wording from the response

“9. An audit to be completed on all patients being prescribed methadone. Action – within one month”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 2 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit patients receiving weekly medication within one month.

Verbatim wording from the response

“3. All patients who receive their medication weekly are to have a read code added to their medical record in order that they are easily identified, monitored and audited. Action – read code immediate, audit to be carried out within one month.”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assign, where possible, one GP to each patient receiving addictive medication for continuity of care.

Verbatim wording from the response

“1. For all patients on addictive medication will see only one GP, where possible, to provide for continuity of care for that patient. Action - immediate”

Source location

2014-0177-Response-by-Roundwell-Medical-Centre
Page 1 · response
Published 16 April 2014

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026