PFD report

Sandra Adina Lomax · Prevention of Future Deaths report

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Issued 10 Feb 2023•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to ensure regular participation of all Trusts in the GM Upper GI MDT
    Part of recurring concern: Unsafe operation of multidisciplinary clinical meetings
  2. Absence of a commissioned pan-Greater Manchester specialist service for complex oesophageal stricture cases
  3. Lack of detailed national guidance on management of oesophageal strictures and when and how to approach stenting
    Part of recurring concern: Inadequate guidance for managing oesophageal strictures and transition to stenting
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Continue implementing Cancer MDT Standards and auditing MDT communication and effectiveness across Greater Manchester.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 24 February 2023.
  2. Action

    Present the learning to the Greater Manchester System Quality Group for review and incorporation into commissioned services.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.
  3. Action

    Discuss the Report and updated NICE guidance with the Cancer Clinical Advisory Group before publication to consider immediate actions.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.5

  1. Position

    NICE is responsible for developing detailed national guidance on managing oesophageal strictures and stenting.

    Stated by NHS Greater Manchester Integrated Care BoardRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure regular participation of all Trusts in the GM Upper GI MDT

Wider context from the report

“3. The inquest also heard evidence that to support management of cases such as Mrs Lomax there was a regular GM Upper GI MDT led by Salford Royal Hospital. However staffing issues meant that there was not a regular presence for all Trusts at the meeting. This impacted effective communication and impacted patient care; ”

Is this part of a recurring concern?

Yes — Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a commissioned pan-Greater Manchester specialist service for complex oesophageal stricture cases

Wider context from the report

“2. Within Greater Manchester the inquest was told that the Christie were seeking to develop a specialist service for these complex cases but funding of a commissioned pan GM service was fundamental to a successful roll out that would benefit such patients as Mrs Lomax. The absence of such a service meant that cases such as Mrs Lomax’s could arise going forward given that in most hospitals even experienced radiologists/gastroenterologists would have limited experience on how to manage such cases; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of detailed national guidance on management of oesophageal strictures and when and how to approach stenting

Wider context from the report

“1. The inquest heard evidence that the development of oesophageal strictures such as Mrs Lomax’s was a relatively new development as a consequence of advances in chemo/radiotherapy that meant that surgery was not the only option for oesophageal cancer. However the management of these strictures was complicated and there was no detailed national guidance on management of them and in particular when and how stenting should be approached. The development and implementation of detailed National Guidance was the inquest was told key to improving outcomes for patients such as Mrs Lomax across England; ”

Is this part of a recurring concern?

Yes — Inadequate guidance for managing oesophageal strictures and transition to stenting.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the MDT to effectively communicate agreed actions and recommendations for individual patients

Wider context from the report

“4. This was compounded by the fact that the inquest heard evidence that the MDT did not have a system of effective communication of agreed actions and recommendations for individual patients discussed at the MDT. As a consequence local clinicians were unsighted as to the recommended way forward. The inquest was told that an effective and consistent pan GM approach to sharing the outcomes of MDTs would improve patient outcomes. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Failure to reliably implement multidisciplinary team recommendations; Unreliable communication of care-review meeting outcomes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue implementing Cancer MDT Standards and auditing MDT communication and effectiveness across Greater Manchester.

Verbatim wording from the response

“Recognising the challenges in relation to MDT working, the Greater Manchester Cancer Alliance have an improvement programme in place in relation to MDT reform:”

Source location

Response from Greater Manchester Integrated Care
Page 3 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the learning to the Greater Manchester System Quality Group for review and incorporation into commissioned services.

Verbatim wording from the response

“Actions taken or being taken to share learning across Greater Manchester ████████”

Source location

Response from Greater Manchester Integrated Care
Page 4 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the Report and updated NICE guidance with the Cancer Clinical Advisory Group before publication to consider immediate actions.

Verbatim wording from the response

“NICE are currently consulting on a partial update to their guidance on Oesophago-gastric cancer, with publication expected on/or around 4 July 2023. This includes consideration of treatments offered to patients who have had stents inserted. In response to your Report and the concerns raised, NHS England plans to discuss your Report and the NICE guidance with the Cancer Clinical Advisory Group, in advance of the publication of updated NICE guidance relating to oesophago-gastric cancer, to consider whether any further immediate actions need to be taken. NHS England would be happy to write to the Coroner again in due course to provide an update if she so wishes.”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and consider any proposal from The Christie supporting service-specification requirements for chemo-radiotherapy and stenting.

Verbatim wording from the response

“NHS England’s Regional Specialised Commissioning Team for the North West will review and consider any proposal from The Christie to support the delivery of the service specification requirements relating to chemo-radiotherapy and stenting.”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the Report and concerns through System Quality Groups with relevant NHS England trusts and clinicians to support learning, including effective frequent MDT meetings.

Verbatim wording from the response

“In addition, the national Regulation 28 Working Group will ensure that your Report and the concerns raised are shared with System Quality Groups for onward sharing to relevant Trusts and clinicians across NHS England, so that they may take learnings from this case.”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NICE is responsible for developing detailed national guidance on managing oesophageal strictures and stenting.

Verbatim wording from the response

“The inquest heard evidence that the development of oesophageal strictures such as Mrs Lomax’s was a relatively new development as a consequence of advances in chemo/radiotherapy that meant that surgery was not the only option for oesophageal cancers. However the management of these strictures was complicated and there was no detailed national guidance on the management of them and in particular when and how stenting should be approached. The development and implementation of detailed National Guidance was the inquest was told key to improving outcomes for patients such as Mrs Lomax across England;”

Source location

Response from Greater Manchester Integrated Care
Page 1 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cancer services provided by The Christie are commissioned by NHS England, not Greater Manchester Integrated Care.

Verbatim wording from the response

“Mrs Lomax was treated by The Christie NHS Foundation Trust. The service provided by the Trust is commissioned by NHS England, and not Greater Manchester Integrated Care, because cancer is included within the list of prescribed specialised services. Prescribed specialised services are services which support people with a range of rare and complex conditions, and unlike the majority of NHS care, which is arranged locally, these services are planned nationally and regionally. This is because the services are delivered by specialist teams of doctors, nurses and other health professionals who have the necessary skills and experience, and as a result they are not available in every local hospital.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England’s regional specialised commissioning team is responsible for reviewing and considering proposals for specialised services for these complex cases.

Verbatim wording from the response

“NHS England have confirmed that they are going to take this Regulation 28 Report into consideration and review management of stents through the relevant Clinical Reference Group that covers oesophageal cancer.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Greater Manchester is the appropriate organisation to address local staffing and ineffective communication between the multidisciplinary team.

Verbatim wording from the response

“GM are the appropriate organisation to respond to your concerns around GM staffing issues and ineffective communication between the MDT. I have been sighted on their response and welcome the Greater Manchester Cancer Alliance improvement programme for MDT reform. I also note that they will be sharing learning from Sandra’s death across the Greater Manchester System.”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complex oesophageal cancer cases require individual multidisciplinary team management, so national guidance does not cover every aspect of care.

Verbatim wording from the response

“NHS England does not provide guidance covering every aspect of care. This is particularly pertinent for management of complex cases and cancers, such as Sandra’s, which require management on an individual basis with input from a multi-disciplinary team (MDT) within the relevant Trust and NICE does make clear that MDT decision-making is important in these complex cases.”

Source location

Response from NHS England
Page 1 · response
Published 24 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Monitor key learning points and recommendations to ensure they become embedded in practice.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.
  2. 2

    Cascade learning from this and similar cases to professionals through relevant Greater Manchester and borough governance and learning forums.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.
  3. 3

    Discuss all received Regulation 28 Reports through the national Working Group to share learning and identify emerging trends requiring review or action.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Responsibility for chemotherapy and radiotherapy in complex cancer cases rests with the specialist multidisciplinary team.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor key learning points and recommendations to ensure they become embedded in practice.

Verbatim wording from the response

“In conclusion, key learning points and recommendations will be monitored to ensure they are embedded within practice. NHS GM is committed to improving outcomes for the population of Greater Manchester.”

Source location

Response from Greater Manchester Integrated Care
Page 4 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade learning from this and similar cases to professionals through relevant Greater Manchester and borough governance and learning forums.

Verbatim wording from the response

“Actions taken or being taken to share learning across Greater Manchester ████████”

Source location

Response from Greater Manchester Integrated Care
Page 4 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all received Regulation 28 Reports through the national Working Group to share learning and identify emerging trends requiring review or action.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for chemotherapy and radiotherapy in complex cancer cases rests with the specialist multidisciplinary team.

Verbatim wording from the response

“I am able to confirm that the relevant service specification is due to be updated in the next 12 months, which will provide an opportunity to incorporate any specific recommendations from the updated NICE oesophago-gastric cancer guidance about stenting and chemo-radiotherapy. Importantly, the current published service specification does set out that chemo-radiotherapy is the responsibility of the specialist MDT.”

Source location

Response from NHS England
Page 2 · response
Published 24 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026