PFD report

Craig Stuart Hamilton · Prevention of Future Deaths report

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Issued 13 Jun 2017•South Yorkshire (Eastern)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised5

  1. Lack of procedures to monitor and manage repeat prescriptions exceeding prescribed dosages
    Part of recurring concern: Medication quantity controls failing to prevent unsafe access to excessive amountsPart of recurring concern: Unreliable review and monitoring of repeat prescriptions
  2. Lack of procedures to manage access to medication amounts exceeding prescribed quantities
    Part of recurring concern: Medication quantity controls failing to prevent unsafe access to excessive amounts
  3. Lack of procedures to fully explore drug regimens and alternative pain management at annual medication reviews
    Part of recurring concern: Failure to reliably conduct clinically required medication reviews
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Change repeat-prescribing policy for all medicines and implement amended repeat-prescribing and acute-prescribing protocols with strengthened electronic prompts and consultation processes.

    Stated by Manor Field SurgeryStated completedThe respondent said that this action was complete when they made their response on 11 August 2017.
  2. Action

    Identify patients prescribed tramadol and other potentially harmful medicines, review prescribing indications, doses and issue patterns, and recommend contact, early review or no change.

    Stated by Manor Field SurgeryStated completedThe respondent said that this action was complete when they made their response on 11 August 2017.
  3. Action

    Call patients identified as potential over-users of tramadol for early review.

    Stated by Manor Field SurgeryStated completedThe respondent said that this action was complete when they made their response on 11 August 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of procedures to monitor and manage repeat prescriptions exceeding prescribed dosages

Wider context from the report

“(2) Absence of clear procedures to monitor and manage patients who endeavour to obtain repeat prescriptions such that it takes them beyond the prescribed dosages. ”

Is this part of a recurring concern?

Yes — Medication quantity controls failing to prevent unsafe access to excessive amounts; Unreliable review and monitoring of repeat prescriptions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of procedures to manage access to medication amounts exceeding prescribed quantities

Wider context from the report

“(1) Absence of clear procedures to manage patients who routinely access larger amounts of medication than actually prescribed. ”

Is this part of a recurring concern?

Yes — Medication quantity controls failing to prevent unsafe access to excessive amounts.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of procedures to fully explore drug regimens and alternative pain management at annual medication reviews

Wider context from the report

“(3) Absence of clear procedures to fully explore drug regimes and alternative forms of pain management at annual medication reviews. ”

Is this part of a recurring concern?

Yes — Failure to reliably conduct clinically required medication reviews.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to discuss with patients the implications of exceeding prescribed dosages

Wider context from the report

“(4) Consideration for improved systems for discussing with patients the implications of them attempting to exceed prescribed dosages and recording that such discussions have taken place. ”

Is this part of a recurring concern?

Yes — Unreliable medication dosage verification and communication.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record discussions about exceeding prescribed dosages

Wider context from the report

“(4) Consideration for improved systems for discussing with patients the implications of them attempting to exceed prescribed dosages and recording that such discussions have taken place. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Change repeat-prescribing policy for all medicines and implement amended repeat-prescribing and acute-prescribing protocols with strengthened electronic prompts and consultation processes.

Verbatim wording from the response

“Since this incident our practice attitude has changed. We have changed our policy for repeat prescribing of all medication, not just tramadol.”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 2 · response
Published 11 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify patients prescribed tramadol and other potentially harmful medicines, review prescribing indications, doses and issue patterns, and recommend contact, early review or no change.

Verbatim wording from the response

“We took immediate action on the afternoon of the request to identify the patients being prescribed tramadol and extended the search to other medicines with the potential for self-harm. All electronic prescriptions were changed to paper format and passed to the doctors for review before signing. All names of patients identified were passed to one of the partners to perform a review of the computer notes and make a recommendation. The inspection included * the indication for the medicine * the recommended dose on the prescription * the recent historical issue pattern”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 1 · response
Published 11 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Call patients identified as potential over-users of tramadol for early review.

Verbatim wording from the response

“The search showed that 79 of our 90 patients taking tramadol were not abusing the drug. Action has been taken to limit the potential over-users by calling them in for early review.”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 2 · response
Published 11 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a thorough review of medication ordering and review procedures to identify safety problems.

Verbatim wording from the response

“We have discovered that our procedures for issue and review of medication were not satisfactory.”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 2 · response
Published 11 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explain the amended prescribing protocols and procedures to all practice staff during protected time within 10 days.

Verbatim wording from the response

“The enclosed protocols have been examined by GP partners and practice manager. I am to explain to all staff in the practice, in protected time, the changes within 10 days.”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 2 · response
Published 11 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Convert electronic prescriptions to paper prescriptions requiring doctor review before signing.

Verbatim wording from the response

“We took immediate action on the afternoon of the request to identify the patients being prescribed tramadol and extended the search to other medicines with the potential for self-harm. All electronic prescriptions were changed to paper format and passed to the doctors for review before signing. All names of patients identified were passed to one of the partners to perform a review of the computer notes and make a recommendation. The inspection included * the indication for the medicine * the recommended dose on the prescription * the recent historical issue pattern”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 1 · response
Published 11 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Seek medicines-management, drugs-and-alcohol, and pharmacist input on difficult or potentially problematic prescriptions.

Verbatim wording from the response

“We have met several times as partners. We have sought advice from the Clinical Commissioning Group, particularly the Medicines Management Team. We asked the Drugs and Alcohol Team for advice and assistance in dealing with more difficult cases. Our local pharmacist was alerted to the problem and invited to provide information on prescriptions his team thought problematic.”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 1 · response
Published 11 August 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Escalate the medication-safety issue through the STEIS national reporting system via the local Clinical Commissioning Group.

    Stated by Manor Field SurgeryStated completedThe respondent said that this action was complete when they made their response on 11 August 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate the medication-safety issue through the STEIS national reporting system via the local Clinical Commissioning Group.

Verbatim wording from the response

“The issue has been escalated to a significant event through the national reporting system, 'STEIS (Executive Information System)', via the local Clinical Commissioning Group. This report will be copied to them and contains extra information to allow them to complete their”

Source location

2017-0197-Response-by-Manor-Field-Surgery
Page 1 · response
Published 11 August 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026