PFD report

Graham Philip Jones · Prevention of Future Deaths report

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Issued 18 Apr 2019•Gloucestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised4

  1. Insufficient handover of patient safety information during transfers between wards
    Part of recurring concern: Unreliable healthcare patient transfer processes
  2. Insufficient understanding that post-fall medical reviews must include review of current medications
    Part of recurring concern: Unreliable post-fall assessment and clinical response
  3. Insufficient consideration of falls prevention measures on the surgical ward
    Part of recurring concern: Inadequate control of falls risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Provide training and instructions to doctors and nursing staff on assessing and managing prophylactic anticoagulants after falls.

    Stated by Gloucestershire Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 14 June 2019.
  2. Action

    Trial modified nurse handover documentation that consolidates safety information and previous handovers across clinical areas on one form.

    Stated by Gloucestershire Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2019.
  3. Action

    Train Trust nursing staff in falls assessment, prevention, documentation and post-fall management, with mandatory and educational refreshers.

    Stated by Gloucestershire Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient handover of patient safety information during transfers between wards

Wider context from the report

“1. Whether sufficient consideration is given to falls prevention measures on the surgical ward, 2. Whether there is sufficient understanding of the post falls protocol that must be followed on the surgical ward, 3. Whether there is sufficient understanding that a medical review of a patient post fall must include review of their current medications, 4. When a patient is transferred between wards, whether there is sufficient handover of safety information pertaining to a patient. ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient understanding that post-fall medical reviews must include review of current medications

Wider context from the report

“1. Whether sufficient consideration is given to falls prevention measures on the surgical ward, 2. Whether there is sufficient understanding of the post falls protocol that must be followed on the surgical ward, 3. Whether there is sufficient understanding that a medical review of a patient post fall must include review of their current medications, 4. When a patient is transferred between wards, whether there is sufficient handover of safety information pertaining to a patient. ”

Is this part of a recurring concern?

Yes — Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient consideration of falls prevention measures on the surgical ward

Wider context from the report

“1. Whether sufficient consideration is given to falls prevention measures on the surgical ward, 2. Whether there is sufficient understanding of the post falls protocol that must be followed on the surgical ward, 3. Whether there is sufficient understanding that a medical review of a patient post fall must include review of their current medications, 4. When a patient is transferred between wards, whether there is sufficient handover of safety information pertaining to a patient. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient understanding of the post-falls protocol on the surgical ward

Wider context from the report

“1. Whether sufficient consideration is given to falls prevention measures on the surgical ward, 2. Whether there is sufficient understanding of the post falls protocol that must be followed on the surgical ward, 3. Whether there is sufficient understanding that a medical review of a patient post fall must include review of their current medications, 4. When a patient is transferred between wards, whether there is sufficient handover of safety information pertaining to a patient. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide training and instructions to doctors and nursing staff on assessing and managing prophylactic anticoagulants after falls.

Verbatim wording from the response

“After the inquest the Trust has reviewed the medical contribution to post falls management and, in particular, the inpatient post falls assessment sticker. Although this sticker is an effective tool for standardising medical post falls care and assessment, the Trust’s conclusion is that this could be improved. Analysis of Mr Jones’ drug chart shows that he was prescribed a daily dose of anticoagulant in the form of a prophylactic dose of Dalteparin. Despite this, on the post falls assessment stickers the reviewing doctor has answered ‘No’ to the question ‘is the patient on anticoagulation’. The Trust proposes to undertake some work to address the fact that low dose prophylactic anticoagulants in the form that Mr Jones received must be included in this medical assessment, and instructions given to nursing staff as to whether this medication should be continued or stopped.”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 1 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trial modified nurse handover documentation that consolidates safety information and previous handovers across clinical areas on one form.

Verbatim wording from the response

“• The Trust nurse handover documentation is currently subject to a Quality Academy Silver project to be presented in June ████████ (Ward 5a) and ████████ (Ward 5b) have trialled a modification to the usual handover process. The modification now enables all previous handovers information from all clinical areas where the patient has been placed to be contained on one form, rather than on several forms from each of the previous clinical settings - the intention is that this will ensure that receiving ward can see a complete history of concerns during that admission of concerns from all the previous clinical settings from which the patient has been transferred, thus giving a more complete picture. This was not available for Mr Jones.”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train Trust nursing staff in falls assessment, prevention, documentation and post-fall management, with mandatory and educational refreshers.

Verbatim wording from the response

“All Trust nursing staff are trained locally in their ward areas on the use of Trust policy and documentation connected with falls assessment, preventative measures and the protocol for managing a patient following a fall. These are regularly refreshed by mandatory training and other educational opportunities.”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 1 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redraft the post-fall assessment sticker to require consideration of low-dose prophylactic anticoagulants.

Verbatim wording from the response

“After the inquest the Trust has reviewed the medical contribution to post falls management and, in particular, the inpatient post falls assessment sticker. Although this sticker is an effective tool for standardising medical post falls care and assessment, the Trust’s conclusion is that this could be improved. Analysis of Mr Jones’ drug chart shows that he was prescribed a daily dose of anticoagulant in the form of a prophylactic dose of Dalteparin. Despite this, on the post falls assessment stickers the reviewing doctor has answered ‘No’ to the question ‘is the patient on anticoagulation’. The Trust proposes to undertake some work to address the fact that low dose prophylactic anticoagulants in the form that Mr Jones received must be included in this medical assessment, and instructions given to nursing staff as to whether this medication should be continued or stopped.”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 1 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake the Silver quality-improvement project to improve identification of individual falls risks and consistent use of preventative measures through the Safety Hour Checklist.

Verbatim wording from the response

“Evidence was heard from ████████ at the inquest about specific measures being taken to improve staff awareness and appreciation of falls prevention and management on Ward 5b. One main measure is the Silver QI project being undertaken by ████████, part of which is directed at reducing the risk of falls by more reliably acquiring knowledge of individual patient risks, and also ensuring more consistent use of preventative measures eg magnet signage above patients beds (see attached Driver diagram and GSAIA Quality Improvement summary which details the issues to be addressed). The aim of the project is to increase completion of the First Hour Priority Form (renamed Safety Hour Checklist) by 70% by May 2019. This form will record (amongst other factors) the handover of any falls risks for the patient being transferred.”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 1 · response
Published 14 June 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Embed regular safety huddles across surgical wards, including twice-daily huddles on fifth-floor wards.

    Stated by Gloucestershire Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  2. 2

    Investigate patient falls and disseminate learning across clinical areas through Safety Briefings.

    Stated by Gloucestershire Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed regular safety huddles across surgical wards, including twice-daily huddles on fifth-floor wards.

Verbatim wording from the response

“Following the inquest, this concern was put to Matron ████████, Divisional Chief Nurse for Surgery who reviewed the evidence/supporting information provided to the inquest with ████████ and ████████, Matron for Surgery. In the context of the prevention of harm to future patients, she confirms the following”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate patient falls and disseminate learning across clinical areas through Safety Briefings.

Verbatim wording from the response

“Patient falls are routinely investigated and learning from those falls is disseminated to staff in all clinical areas through the use of Safety Briefings (see attached Safety briefings – patient falls for March and October 2018)”

Source location

2019-0131-Response-by-Gloucestershire-Hospitals-NHS-Trust
Page 1 · response
Published 14 June 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026