PFD report

KEITH RUPERT DIMOND · Prevention of Future Deaths report

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Issued 22 Oct 2022•North East Kent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to follow Consultant Haematologist anticoagulation advice
  2. Failure to communicate the iliac artery aneurysm diagnosis to treating clinicians
    Part of recurring concern: Failure to communicate clinically significant diagnostic findings to patients and care providersPart of recurring concern: Failure to provide treating clinicians with relevant patient history and baseline information
  3. Failure to share iliac artery aneurysm information to trigger Consultant Vascular Surgeon advice
    Part of recurring concern: Failure to escalate significant clinical concerns to appropriately senior cliniciansPart of recurring concern: Unreliable communication of patient-care information between clinical staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Communicate to clinical teams the requirement to document decision-makers and rationales when withholding haematology-advised anticoagulant treatment.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 October 2022.
  2. Action

    Continue improving Sunrise to support record-keeping quality and patient safety.

    Stated by East Kent Hospitals University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 October 2022.
  3. Action

    Ensure surgical clinicians understand their medical-record access responsibilities and include this requirement in new-staff induction.

    Stated by East Kent Hospitals University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 October 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow Consultant Haematologist anticoagulation advice

Wider context from the report

“(3) Anti-coagulation on readmission was considered complex and the advice of a Consultant Haematologist was sought but not followed on two occasions: (a) Beriplex and Vitamin K was administered. There was no rationale noted as to why advice to withhold Beriplex was not followed. (b) There was no record as to why advice to give prophylactic clexane was not administered. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate the iliac artery aneurysm diagnosis to treating clinicians

Wider context from the report

“(1) Treating Clinicians stated they were not aware of the diagnosis of Iliac Artery Aneurysm previously made at the Trust in August 2019 even though this was set out in the medical records and made at the same time as the diagnosis of Aortic Abdominal Aneurysm that was known. A abdominal surgery and anticoagulation were undertaken without consideration of this information. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically significant diagnostic findings to patients and care providers; Failure to provide treating clinicians with relevant patient history and baseline information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share iliac artery aneurysm information to trigger Consultant Vascular Surgeon advice

Wider context from the report

“(4) The Consultant Haematologist confirmed that if information of the existence of an Iliac Artery Aneurysm had been shared, they would have sought the advice of a Consultant Vascular Surgeon. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record reasons for not following Consultant Haematologist anticoagulation advice

Wider context from the report

“(3) Anti-coagulation on readmission was considered complex and the advice of a Consultant Haematologist was sought but not followed on two occasions: (a) Beriplex and Vitamin K was administered. There was no rationale noted as to why advice to withhold Beriplex was not followed. (b) There was no record as to why advice to give prophylactic clexane was not administered. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions; Unsafe anticoagulant management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide written and family-shared bleeding-risk advice for direct oral anticoagulant medication

Wider context from the report

“(2) The patient was discharged on 19 October 2022 with a new diagnosis of Atrial Fibrillation and prescription of Direct Oral Anticoagulant Apixaban was prescribed. The patient was not given any written advice on the risks as to bleeding on this medication and the risks were not shared with family on discharge. This led to advice being sought from 111 and a long delay before 999 was called when the patient deteriorated on 22 October 2022. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically significant medication risks to patients; Failure to ensure discharge information is accessible and understood by patients and carers; Inadequate patient bleeding-risk information for direct oral anticoagulant treatment.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate to clinical teams the requirement to document decision-makers and rationales when withholding haematology-advised anticoagulant treatment.

Verbatim wording from the response

“It is good practice for all clinical teams to seek advice from the haematologist regarding anti-coagulants if considered complex. Since this incident, we have communicated the importance of documenting who made the decision and the rationale behind withholding treatment that has been advised by the haematologist, for example in response to a rapidly changing clinical picture or additional information coming to light, to all clinical teams. This has been through via training and written communications from the clinical director. This element will also be included within the team learning review at the morbidity and mortality meetings for shared learning.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue improving Sunrise to support record-keeping quality and patient safety.

Verbatim wording from the response

“We continue to strive to improve the Sunrise system to support the quality of our record keeping and patient safety and are revisiting training to ensure all clinicians know how to access all parts of the clinical record.”

Source location

Response from East Kent Hospitals University
Page 1 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure surgical clinicians understand their medical-record access responsibilities and include this requirement in new-staff induction.

Verbatim wording from the response

“In addition, our surgical site leads are ensuring all the clinicians in the department including seniors, understand their responsibility regarding accessing of medical records in line with GMC good medical practice and this will also be part of our induction for new staff. This case will be discussed at departmental morbidity and mortality meetings Trust wide for additional learning and the individual clinicians involved to include their personal reflection and learning within their annual appraisal.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revisit clinician training so staff can access all parts of the clinical record.

Verbatim wording from the response

“We continue to strive to improve the Sunrise system to support the quality of our record keeping and patient safety and are revisiting training to ensure all clinicians know how to access all parts of the clinical record.”

Source location

Response from East Kent Hospitals University
Page 1 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and expand Sunrise digital clinical documentation, results access and patient-observation recording across the organisation.

Verbatim wording from the response

“The Trust has become more digitally mature as an organisation; there have been several developments which have significantly improved the clarity and accessibility of our medical records. In October 2020, we launched Sunrise which provides ordering and viewing of test results. This was followed by the introduction of moving the documentation of the A&E clinical notes onto this system. Following on from this in June 2021 Sunrise was launched onto the wards for all clinical documentation and now includes patient clinical observations (blood pressure, heart rate etc). These significant improvements enable the clinical teams to access digitally the clinical notes and important results in one place which are accessible from anywhere within the organisation.”

Source location

Response from East Kent Hospitals University
Page 1 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate the requirement for accurate information in clinician referrals through clinical directors and regular team training.

Verbatim wording from the response

“We accept that the importance of any referral made by a clinician should contain accurate information so that it is understood and acted upon by the responsible clinician. This has been communicated with the clinical directors who have disseminated this information to their clinical teams. In addition to this, it is also being communicated through the training sessions which are delivered to the clinical teams regularly.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and implement a generic anticoagulant discharge leaflet covering bleeding risks, warning signs and when to seek medical attention.

Verbatim wording from the response

“I can confirm that the Trust is in the process of creating and implementing a generic anticoagulant patient leaflet, which will be provided to patients upon discharge from hospital. The leaflet will cover information around risks of bleeding, signs and symptoms to look for in terms of bleeding and when to seek medical attention. The leaflet is due to be finalised by the end of March 2023.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Discuss this case and its learning at Trust-wide morbidity and mortality meetings.

    Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 October 2022.
  2. 2

    Disseminate to clinical teams the importance of reviewing Careflow through morning meetings and written follow-up.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 October 2022.
  3. 3

    Require involved clinicians to record personal reflection and learning in their annual appraisals.

    Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 October 2022.
  4. 4

    Provide further training to clinical teams on using Careflow effectively and monitoring the platform.

    Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 October 2022.
  5. 5

    Include anticoagulation decision-making in team learning reviews at morbidity and mortality meetings.

    Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 October 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss this case and its learning at Trust-wide morbidity and mortality meetings.

Verbatim wording from the response

“In addition, our surgical site leads are ensuring all the clinicians in the department including seniors, understand their responsibility regarding accessing of medical records in line with GMC good medical practice and this will also be part of our induction for new staff. This case will be discussed at departmental morbidity and mortality meetings Trust wide for additional learning and the individual clinicians involved to include their personal reflection and learning within their annual appraisal.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate to clinical teams the importance of reviewing Careflow through morning meetings and written follow-up.

Verbatim wording from the response

“In addition, we will be providing further training to all clinical teams on how to use Careflow effectively and ensure that the clinicians monitor this platform. Careflow is an online system which logs advice and notifications from the clinical team about a specific patient. As well as providing training, our clinical directors have disseminated the importance of reviewing Careflow to the clinical teams in our morning meetings and followed up in writing.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require involved clinicians to record personal reflection and learning in their annual appraisals.

Verbatim wording from the response

“In addition, our surgical site leads are ensuring all the clinicians in the department including seniors, understand their responsibility regarding accessing of medical records in line with GMC good medical practice and this will also be part of our induction for new staff. This case will be discussed at departmental morbidity and mortality meetings Trust wide for additional learning and the individual clinicians involved to include their personal reflection and learning within their annual appraisal.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide further training to clinical teams on using Careflow effectively and monitoring the platform.

Verbatim wording from the response

“In addition, we will be providing further training to all clinical teams on how to use Careflow effectively and ensure that the clinicians monitor this platform. Careflow is an online system which logs advice and notifications from the clinical team about a specific patient. As well as providing training, our clinical directors have disseminated the importance of reviewing Careflow to the clinical teams in our morning meetings and followed up in writing.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include anticoagulation decision-making in team learning reviews at morbidity and mortality meetings.

Verbatim wording from the response

“It is good practice for all clinical teams to seek advice from the haematologist regarding anti-coagulants if considered complex. Since this incident, we have communicated the importance of documenting who made the decision and the rationale behind withholding treatment that has been advised by the haematologist, for example in response to a rapidly changing clinical picture or additional information coming to light, to all clinical teams. This has been through via training and written communications from the clinical director. This element will also be included within the team learning review at the morbidity and mortality meetings for shared learning.”

Source location

Response from East Kent Hospitals University
Page 2 · response
Published 28 October 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026