PFD report

Ruth Thompson · Prevention of Future Deaths report

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Issued 12 Oct 2017•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
0

Of 1 recipient

Stated actions
0

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised4

  1. Failure to obtain proper or informed consent for transfer
  2. Failure to ensure effective communication during transfer
    Part of recurring concern: Unreliable healthcare patient transfer processes
  3. Failure to communicate vital transfer information to patients, families and receiving clinicians
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated carePart of recurring concern: Unreliable multi-agency communication procedures
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain proper or informed consent for transfer

Wider context from the report

“1. Whilst the family and next of kin accepted that medical discharge from the Ospedale Monaldi and a decision for transfer was made on an assumption that the deceased was medically fit for transfer, the evidence revealed that:- a. In fact, the deceased died within 16 days of repatriation having survived for over a month in hospital in Italy. b. The assurances that the transfer team could speak English and communicate with the deceased at times, the deceased was accompanied by a German clinician with limited English communication and inadequate transfer notes in fact the United Kingdom. c. No proper or informed consent was obtained for the transfer as the evidence suggested that very little information as to the condition and care plan of the deceased had been communicated to the deceased. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure effective communication during transfer

Wider context from the report

“1. Whilst the family and next of kin accepted that medical discharge from the Ospedale Monaldi and a decision for transfer was made on an assumption that the deceased was medically fit for transfer, the evidence revealed that:- a. In fact, the deceased died within 16 days of repatriation having survived for over a month in hospital in Italy. b. The assurances that the transfer team could speak English and communicate with the deceased at times, the deceased was accompanied by a German clinician with limited English communication and inadequate transfer notes in fact the United Kingdom. c. No proper or informed consent was obtained for the transfer as the evidence suggested that very little information as to the condition and care plan of the deceased had been communicated to the deceased. ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate vital transfer information to patients, families and receiving clinicians

Wider context from the report

“2. On her transfer to the United Kingdom, clinicians within the Accident & Emergency Department at the Royal Bolton Hospital were only supplied with two sheets of information from the hospital, written in Italian, which required doctors to use Google Translate, written attempt to interpret that document. The documentation was inadequate and not fit for purpose in that it failed to note or provide basic handover information including:- a. Operative details; b. Interventional treatment and observations; c. Ongoing prescribed medication; d. Recent test results; e. Identification of investigative procedures and their results; f. Treatment plan following discharge; 3. Accordingly, the issue of adequacy of communication of vital information to the deceased, her next of kin and treating clinicians in the United Kingdom following air ambulance transfer from abroad created delay and uncertainty in treatment and care. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care; Unreliable multi-agency communication procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide adequate handover documentation for transferred patients

Wider context from the report

“2. On her transfer to the United Kingdom, clinicians within the Accident & Emergency Department at the Royal Bolton Hospital were only supplied with two sheets of information from the hospital, written in Italian, which required doctors to use Google Translate, written attempt to interpret that document. The documentation was inadequate and not fit for purpose in that it failed to note or provide basic handover information including:- a. Operative details; b. Interventional treatment and observations; c. Ongoing prescribed medication; d. Recent test results; e. Identification of investigative procedures and their results; f. Treatment plan following discharge; ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes.

Open source report
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026

No official response is included in the current published snapshot.