PFD report

Jordan George James Fogg Howarth · Prevention of Future Deaths report

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Issued 1 May 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
19

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Lack of joint clinical decision-making about withholding antibiotics
  2. Lack of multidisciplinary assessment of complex patient cases
  3. Failure to refer patients with a NEWS2 score of 5 and no ceiling of care to the CC Outreach team
    Part of recurring concern: Failure to reliably refer patients to required specialist services
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Publish, implement and spread the PIER Framework to support staff managing physical deterioration and involve patients, families and carers.

    Stated by Department of Health and Social CareStatus unclearThe respondent did not make the status of this action clear when they made their response on 9 May 2024.
  2. Action

    Use microbiology management-plan stickers in patient notes when clinicians are unavailable during microbiology review.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  3. Action

    Maintain weekly NEWS2 compliance spot checks, provide staff feedback, and take urgent action when ward compliance falls below 90%.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The hospital is responsible for considering the operational concerns and reporting the actions and improvements it will take.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of joint clinical decision-making about withholding antibiotics

Wider context from the report

“1. The inquest heard evidence that whilst there was input into Jordan’s care from both the microbiologist and the consultant physician there was not a joint approach to his care and no detailed discussions regarding the decision to withhold antibiotics. The inquest was told that this decision was reached by the microbiology team and as a consequence, antibiotics were withheld without further alternative treatments being put in place despite how unwell he was and despite the fact that the treating clinicians were unclear about the cause of his deterioration. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of multidisciplinary assessment of complex patient cases

Wider context from the report

“5. The inquest heard that despite the complexity of his case there was no evidence of a multi-disciplinary discussion/approach to assess his position fully and that it was unclear who was responsible for the continuity of his care. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer patients with a NEWS2 score of 5 and no ceiling of care to the CC Outreach team

Wider context from the report

“2. In relation to ICU the evidence before the inquest was that the Critical Care Outreach Practitioner had identified that Jordan needed to be moved to ICU urgently. This view had then to be ratified by the ICU Consultant if he was to be accepted into ICU. There was no documentation from the ICU consultant setting out their rationale for not examining Jordan at that point and for declining to admit him at that point. All the documentation was in the Critical Care Practitioner’s notes. There was no evidence of any discussions between the medical consultant and the ICU consultant about the decision in the clinical notes. 3. The trust policy was that anyone who had a NEWS2 score of 5 and no ceiling of care should be referred to the CC Outreach team. The inquest heard evidence that this was not followed on a number of occasions and the fact it had been missed was not identified by more senior members of the nursing team. 4. The inquest heard oral evidence of conversations that it was told had taken place between consultants in a number of specialisms about Jordan. These were not documented in his notes. ”

Is this part of a recurring concern?

Yes — Failure to reliably refer patients to required specialist services.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear responsibility for continuity of care

Wider context from the report

“5. The inquest heard that despite the complexity of his case there was no evidence of a multi-disciplinary discussion/approach to assess his position fully and that it was unclear who was responsible for the continuity of his care. ”

Is this part of a recurring concern?

Yes — Failure to provide continuity of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of senior nursing staff to identify missed CC Outreach referrals

Wider context from the report

“2. In relation to ICU the evidence before the inquest was that the Critical Care Outreach Practitioner had identified that Jordan needed to be moved to ICU urgently. This view had then to be ratified by the ICU Consultant if he was to be accepted into ICU. There was no documentation from the ICU consultant setting out their rationale for not examining Jordan at that point and for declining to admit him at that point. All the documentation was in the Critical Care Practitioner’s notes. There was no evidence of any discussions between the medical consultant and the ICU consultant about the decision in the clinical notes. 3. The trust policy was that anyone who had a NEWS2 score of 5 and no ceiling of care should be referred to the CC Outreach team. The inquest heard evidence that this was not followed on a number of occasions and the fact it had been missed was not identified by more senior members of the nursing team. 4. The inquest heard oral evidence of conversations that it was told had taken place between consultants in a number of specialisms about Jordan. These were not documented in his notes. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document the ICU consultant’s rationale for examination and admission decisions

Wider context from the report

“2. In relation to ICU the evidence before the inquest was that the Critical Care Outreach Practitioner had identified that Jordan needed to be moved to ICU urgently. This view had then to be ratified by the ICU Consultant if he was to be accepted into ICU. There was no documentation from the ICU consultant setting out their rationale for not examining Jordan at that point and for declining to admit him at that point. All the documentation was in the Critical Care Practitioner’s notes. There was no evidence of any discussions between the medical consultant and the ICU consultant about the decision in the clinical notes. 3. The trust policy was that anyone who had a NEWS2 score of 5 and no ceiling of care should be referred to the CC Outreach team. The inquest heard evidence that this was not followed on a number of occasions and the fact it had been missed was not identified by more senior members of the nursing team. 4. The inquest heard oral evidence of conversations that it was told had taken place between consultants in a number of specialisms about Jordan. These were not documented in his notes. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to put alternative treatments in place when antibiotics are withheld

Wider context from the report

“1. The inquest heard evidence that whilst there was input into Jordan’s care from both the microbiologist and the consultant physician there was not a joint approach to his care and no detailed discussions regarding the decision to withhold antibiotics. The inquest was told that this decision was reached by the microbiology team and as a consequence, antibiotics were withheld without further alternative treatments being put in place despite how unwell he was and despite the fact that the treating clinicians were unclear about the cause of his deterioration. ”

Is this part of a recurring concern?

Yes — Failure to provide timely antibiotic treatment for suspected or confirmed infection.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document consultant clinical discussions

Wider context from the report

“2. In relation to ICU the evidence before the inquest was that the Critical Care Outreach Practitioner had identified that Jordan needed to be moved to ICU urgently. This view had then to be ratified by the ICU Consultant if he was to be accepted into ICU. There was no documentation from the ICU consultant setting out their rationale for not examining Jordan at that point and for declining to admit him at that point. All the documentation was in the Critical Care Practitioner’s notes. There was no evidence of any discussions between the medical consultant and the ICU consultant about the decision in the clinical notes. 3. The trust policy was that anyone who had a NEWS2 score of 5 and no ceiling of care should be referred to the CC Outreach team. The inquest heard evidence that this was not followed on a number of occasions and the fact it had been missed was not identified by more senior members of the nursing team. 4. The inquest heard oral evidence of conversations that it was told had taken place between consultants in a number of specialisms about Jordan. These were not documented in his notes. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable documentation and communication of shared clinical decisions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish, implement and spread the PIER Framework to support staff managing physical deterioration and involve patients, families and carers.

Verbatim wording from the response

“Implementation of Martha’s Rule forms part of NHS England’s Managing Deterioration Safety Improvement Programme. This programme aims to reduce deterioration-associated harm by improving the prevention, identification, escalation and response to physical deterioration, through better system co-ordination and as part of safe and reliable pathways of care. In addition to phase one of Martha’s Rule implementation, the programme consists of the following workstreams:”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use microbiology management-plan stickers in patient notes when clinicians are unavailable during microbiology review.

Verbatim wording from the response

“In addition to the actions taken by the ITU Microbiology Team have also reviewed their processes. The Microbiology Team currently complete daily ward rounds across the organisations, Monday to Friday. This clinical activity is already part of the Microbiology Team’s job plan for each week. In the event that a clinician is not present to discuss a patient at the time of review from Microbiology, Microbiology have introduced a sticker that is placed in a patients notes to alert medical staff to the management plan. Microbiology have given assurance that anti-biotics will not be stopped until the blood culture results are available, management advice for bacterium identified from blood cultures is left in the patient notes alongside the anti-biotic plan.”

Source location

Response from Tameside and Glossop Integrated Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain weekly NEWS2 compliance spot checks, provide staff feedback, and take urgent action when ward compliance falls below 90%.

Verbatim wording from the response

“In December 2018, the Trust implemented the NEWS2 chart and an associated escalation document. There are ongoing Trust wide audits which measure compliance with the guidance. These are undertaken on a weekly basis with action being taken to address areas of concern. The aim of the audits are to ensure that observations are undertaken as per NEWS2 guidelines, to identify areas of practice that can be improved in relation to identifying and managing the deteriorating patient, to reinforce”

Source location

Response from Tameside and Glossop Integrated Care
Page 3 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the “Think Sepsis / Think Outreach” training and poster campaign and include sepsis in Outreach education days.

Verbatim wording from the response

“As a direct result of this case the Trust implemented an immediate response as part of the Trust’s sepsis quality improvement project. The response was that a training and poster campaign describing “Think Sepsis / Think Outreach” as well as running a number of sepsis training. Sepsis is also now incorporated into the Outreach education day and this is available to all Trust staff. Please see attached a copy of that poster.”

Source location

Response from Tameside and Glossop Integrated Care
Page 3 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use an amended ICU daily review chart with a dedicated microbiology input section and documented real-time multidisciplinary decisions.

Verbatim wording from the response

“In response to this particular point the ICU team have updated and amended the daily review chart to include a specific section for microbiology input. All patients on ITU are”

Source location

Response from Tameside and Glossop Integrated Care
Page 1 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor NEWS2 audit results and related improvement actions through the Managing Deteriorating Patient Group and Sepsis Improvement Board.

Verbatim wording from the response

“• Audit results and action to be monitored by the Managing Deteriorating Patient Group”

Source location

Response from Tameside and Glossop Integrated Care
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit completion of the amended ICU daily review documentation through the ITU local audit programme.

Verbatim wording from the response

“reviewed daily by the Microbiology Team, with a middle grade doctor in attendance to document and update the daily review chart. The attendance of the microbiologist on the ICU enables real time multidisciplinary discussions to take place and for any decisions to be recorded. The completion of the updated documentation will be audited to ensure that this is being completed. The audit has been planned with the Trust’s audit team and will form part of the local audit program for the ITU team.”

Source location

Response from Tameside and Glossop Integrated Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The hospital is responsible for considering the operational concerns and reporting the actions and improvements it will take.

Verbatim wording from the response

“Most of these issues are operational in nature and I note that you have rightly sent your report to the hospital in question (Tameside General Hospital). It will be important that they consider these issues and findings fully and write to you with the actions and improvements they will be taking to address your findings and prevent a recurrence of what happened to Mr Howarth.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing consultant assignment and electronic patient-record processes are considered sufficient to coordinate multidisciplinary discussions and continuity of care.

Verbatim wording from the response

“The Trust follow the General Medical Council (GMC) guidance that supports the recommendation, that every patient admitted to hospital will have a named, identifiable clinician assigned to them. This will help to make sure care is properly coordinated. Mr Howarth’s care was reviewed by several consultants during his admission: ISGU ████████ each discussed and referred this gentleman’s care to other specialisms as required.”

Source location

Response from Tameside and Glossop Integrated Care
Page 5 · response
Published 9 May 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. 1

    Implement Martha’s Rule through a phased rollout across at least 100 acute or specialist NHS sites.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  2. 2

    Continue testing and implementing standardised national deterioration tools across adult, paediatric, maternity and newborn settings, incorporating patient, carer and family concerns.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  3. 3

    Deliver recurring multidisciplinary sepsis simulation training with further sessions scheduled.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  4. 4

    Document Critical Care Outreach assessments in patients’ medical records rather than nursing documentation.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  5. 5

    Add sepsis electronic identification icons to ward whiteboards.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  6. 6

    Reiterate the importance of clinical documentation through divisional and quality-and-safety forums.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  7. 7

    Use NEWS2 escalation stamps in ICU, Critical Care Outreach and AMU documentation alongside NEWS2 charts.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  8. 8

    Enable Critical Care Outreach staff to obtain an alternative Intensive Care Doctor opinion for unresolved patient concerns.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  9. 9

    Progress implementation of an electronic NEWS2 monitoring, recording and scoring system under the approved business case.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 May 2024.
  10. 10

    Remind nursing staff to escalate any deteriorating patient to the nurse in charge regardless of NEWS2 score.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  11. 11

    Develop and publicise Martha’s Rule information materials and launch the pilot rapid-review service for patients, families, carers and staff.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  12. 12

    Require NEWS2 e-learning for clinical staff at Band 3 and above and monitor completion.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Martha’s Rule through a phased rollout across at least 100 acute or specialist NHS sites.

Verbatim wording from the response

“In February the Government and NHS England announced plans to implement Martha’s Rule in at least 100 acute or specialist NHS sites in England by March 2025. Martha’s Rule is an initiative that gives patients and their families who are concerned about deterioration in their physiological condition the right to initiate a rapid review of their case 24 hours a day from someone outside of their immediate care team. When requested, this rapid review will inform whether any new or additional action needs to be taken to help ensure patients receive the most appropriate care and treatment – which may include escalation.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue testing and implementing standardised national deterioration tools across adult, paediatric, maternity and newborn settings, incorporating patient, carer and family concerns.

Verbatim wording from the response

“Implementation of Martha’s Rule forms part of NHS England’s Managing Deterioration Safety Improvement Programme. This programme aims to reduce deterioration-associated harm by improving the prevention, identification, escalation and response to physical deterioration, through better system co-ordination and as part of safe and reliable pathways of care. In addition to phase one of Martha’s Rule implementation, the programme consists of the following workstreams:”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver recurring multidisciplinary sepsis simulation training with further sessions scheduled.

Verbatim wording from the response

“To further support training in relation to sepsis, the Trust introduced sepsis simulation training in July 2023, since then there have been 8 sessions held with further dates booked. To date 107 multidisciplinary candidates have attended from across all divisions. The Education and Training Team are currently in discussions to make the sepsis simulation mandatory for all staff to attend yearly. Further to this the Acute”

Source location

Response from Tameside and Glossop Integrated Care
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Document Critical Care Outreach assessments in patients’ medical records rather than nursing documentation.

Verbatim wording from the response

“Critical Care Outreach Team conduct case studies as part of that induction/training. In addition to the stamp, all nursing staff have been reminded that a deteriorating patient does not need to be scoring a NEWS2 of 5 and that any deteriorating patient, regardless of NEWS2 score, should be escalated to the Nurse in charge (NIC). As mentioned above, the Trust also reviews NEWS2 as part of the ward accreditation program and the monthly ward audits and the results of these audits are monitored and discussed at the Sepsis Improvement Board. Furthermore, the Critical Care Outreach team now document within the patients’ medical records rather than the nursing documentation. This ensures that all members of the multidisciplinary team can access all information at any time rather than looking through different documents.”

Source location

Response from Tameside and Glossop Integrated Care
Page 6 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add sepsis electronic identification icons to ward whiteboards.

Verbatim wording from the response

“The Trust has agreed a business case to purchase an electronic NEWS monitoring system, this is anticipated to be implemented in 2025. The Trust have also added sepsis electronic icons on each ward whiteboard to easily identify those patients who have sepsis.”

Source location

Response from Tameside and Glossop Integrated Care
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reiterate the importance of clinical documentation through divisional and quality-and-safety forums.

Verbatim wording from the response

“Documentation is revisited at the Trust on a regular basis at the bi-monthly Medicine and Urgent Care Divisional Meeting as well as the Surgery, Women’s and Children’s Divisional Meeting. Legal Services also contribute to these meetings in relation to the learning from inquests and it is an area the Trust are continuing to monitor and develop. The importance of documentation has been reiterated at the Medicine and Urgent Care, Patient and Staff, Quality and Safety Forum (PASQASF) and the Surgery, Women and Children’s Patient and Staff, Quality & Safety Forum (PASQASF) on the 16th May 2024.”

Source location

Response from Tameside and Glossop Integrated Care
Page 5 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use NEWS2 escalation stamps in ICU, Critical Care Outreach and AMU documentation alongside NEWS2 charts.

Verbatim wording from the response

“To strengthen the documentation from ITU and Critical Care Outreach, the team have developed a stamp to evidence NEWS2 escalation and these stamps are also used by AMU nursing staff. The Trust is reviewing the need for issuing of these stamps across all staff members. The stamp is used in conjunction with the completion of the NEWS2 charts. NEWS2 training forms part of the Trust’s induction process and the”

Source location

Response from Tameside and Glossop Integrated Care
Page 5 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable Critical Care Outreach staff to obtain an alternative Intensive Care Doctor opinion for unresolved patient concerns.

Verbatim wording from the response

“In addition to the Martha’s Rule implementation plan, TGICFT have introduced a new process. The process supports members of the Critical Care Outreach Team, including the Outreach Specialty Doctor to access an alternative opinion from an Intensive Care Doctor should they have an unresolved concern or worry about a patient. Please see attached a copy of the standard operating procedure (SOP) for your consideration.”

Source location

Response from Tameside and Glossop Integrated Care
Page 3 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Progress implementation of an electronic NEWS2 monitoring, recording and scoring system under the approved business case.

Verbatim wording from the response

“• Implementation of an Electronic NEWS2 recording and scoring system to be progressed”

Source location

Response from Tameside and Glossop Integrated Care
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind nursing staff to escalate any deteriorating patient to the nurse in charge regardless of NEWS2 score.

Verbatim wording from the response

“Critical Care Outreach Team conduct case studies as part of that induction/training. In addition to the stamp, all nursing staff have been reminded that a deteriorating patient does not need to be scoring a NEWS2 of 5 and that any deteriorating patient, regardless of NEWS2 score, should be escalated to the Nurse in charge (NIC). As mentioned above, the Trust also reviews NEWS2 as part of the ward accreditation program and the monthly ward audits and the results of these audits are monitored and discussed at the Sepsis Improvement Board. Furthermore, the Critical Care Outreach team now document within the patients’ medical records rather than the nursing documentation. This ensures that all members of the multidisciplinary team can access all information at any time rather than looking through different documents.”

Source location

Response from Tameside and Glossop Integrated Care
Page 6 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and publicise Martha’s Rule information materials and launch the pilot rapid-review service for patients, families, carers and staff.

Verbatim wording from the response

“As you will know, the first phase of Martha’s Rule has been implemented across 100 NHS sites from April 2024. The purpose of this is so that patients, families, carers and staff will have round the clock access to a rapid review from a separate care team if they are worried about a persons’ condition/deterioration. Martha’s Rule will build on the evaluation of NHS England’s Worry and Concern Improvement Collaborative and involves encouraging staff, patients’, families and carers to escalate their concerns around ‘patient deterioration. Martha’s Rule is one of a series of measures implemented to improve the way Trusts’ identify and document a decline in a persons’ condition.”

Source location

Response from Tameside and Glossop Integrated Care
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require NEWS2 e-learning for clinical staff at Band 3 and above and monitor completion.

Verbatim wording from the response

“• Ward Managers to monitor NEWS2 e-learning training compliance.”

Source location

Response from Tameside and Glossop Integrated Care
Page 4 · response
Published 9 May 2024

Open published response
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