PFD report

Brooke MARTIN · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 2 Jul 2021•Milton Keynes

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure of healthcare information systems to provide providers with access to complete patient records
    Part of recurring concern: Electronic patient records failing to make relevant clinical information available and actionablePart of recurring concern: Unreliable access to relevant clinical records for safe care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The receiving provider was given comprehensive referral information, which it considered sufficient to proceed with admission.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of healthcare information systems to provide providers with access to complete patient records

Wider context from the report

“During the course of the evidence it was explained to me that it had not been possible to access the notes and records from an out of area hospital because not all the health providers were using “System One”. It is a major concern that the various systems used throughout the NHS are not compatible with each other and it is not always possible for each healthcare provider to access the notes and records of the patient. This situation should be reviewed to see how access across the NHS can be gained to patient records when required. I was told by one senior clinician that when a patient is referred to his specialist mental health unit it is often the case, that is 9 times out of 10, he does not receive all the information of the patient’s history. This would not be the case if he had direct access to the records. ”

Is this part of a recurring concern?

Yes — Electronic patient records failing to make relevant clinical information available and actionable; Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The receiving provider was given comprehensive referral information, which it considered sufficient to proceed with admission.

Verbatim wording from the response

“In preparing this response, my officials made enquiries with NHS England and NHS Improvement and its South East region. I am advised that as part of the referral process, comprehensive information relating to Miss Martin was shared by the Surrey and Borders Partnership NHS Foundation Trust, which Elysium Healthcare considered sufficient to proceed with Miss Martin’s admission. This included care plans, incident log, risk assessment and clinical information. In addition, I am informed that Miss Martin’s referral to Elysium Healthcare was discussed over a number of weeks between Trust and Elysium Healthcare staff, with continuing communication, including the submission of monthly reports, during Miss Martin’s admission to Chadwick Lodge.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 2 · response
Published 9 September 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Invest an additional £57 million in suicide prevention through 2023/24 to support local prevention plans and suicide bereavement services.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 9 September 2021.
  2. 2

    Use £6 million from the Recovery Action Plan to strengthen suicide-prevention work, including NHS and voluntary-sector activity.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 9 September 2021.
  3. 3

    Expand peer-support and non-clinical workforces to increase community mental health service capacity.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.
  4. 4

    Accelerate rollout of the community mental health framework for adults and older adults with serious mental illness.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.
  5. 5

    Embed mental health practitioner roles in Primary Care Networks nationwide from 2021 to 2022.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.
  6. 6

    Introduce new community care models giving adults with serious mental illness greater choice and supporting community living by 2023/24.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 9 September 2021.
  7. 7

    Publish the Fifth progress report and COVID-19 suicide prevention workplan, including new and ongoing government suicide-prevention actions.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 9 September 2021.
  8. 8

    Expand integrated primary and secondary care for adults and older adults with serious mental illness.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest an additional £57 million in suicide prevention through 2023/24 to support local prevention plans and suicide bereavement services.

Verbatim wording from the response

“More generally, we are investing an additional £57million in suicide prevention by 2023/24 through the NHS Long Term Plan. This will see investment in all areas of the country to support local suicide prevention plans and the development of suicide bereavement services.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 3 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use £6 million from the Recovery Action Plan to strengthen suicide-prevention work, including NHS and voluntary-sector activity.

Verbatim wording from the response

“The Recovery Action Plan also includes £6million funding to boost support for specific suicide prevention work. £1million will bolster NHS England and NHS Improvement’s work on suicide prevention and £5million is being made available to support voluntary sector organisations that prevent suicide in the community.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 4 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand peer-support and non-clinical workforces to increase community mental health service capacity.

Verbatim wording from the response

“On 27 March 2021, we published our COVID-19 mental health and wellbeing recovery action plan, backed by £500million, to support people’s mental health in 2021/22. £58million of this will be used to accelerate the roll-out of the community mental health framework to treat adults and older adults with serious mental illness. This includes bringing forward the expansion of integrated primary and secondary care for adults and older adults with serious mental illness; embedding mental health practitioner roles in Primary Care Networks across the country from 2021 to 2022 to better meet the needs of people living with severe mental illnesses in primary care; and, expanding peer support and non-clinical workforce to boost the capacity of community mental health services.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 4 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Accelerate rollout of the community mental health framework for adults and older adults with serious mental illness.

Verbatim wording from the response

“On 27 March 2021, we published our COVID-19 mental health and wellbeing recovery action plan, backed by £500million, to support people’s mental health in 2021/22. £58million of this will be used to accelerate the roll-out of the community mental health framework to treat adults and older adults with serious mental illness. This includes bringing forward the expansion of integrated primary and secondary care for adults and older adults with serious mental illness; embedding mental health practitioner roles in Primary Care Networks across the country from 2021 to 2022 to better meet the needs of people living with severe mental illnesses in primary care; and, expanding peer support and non-clinical workforce to boost the capacity of community mental health services.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 4 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed mental health practitioner roles in Primary Care Networks nationwide from 2021 to 2022.

Verbatim wording from the response

“On 27 March 2021, we published our COVID-19 mental health and wellbeing recovery action plan, backed by £500million, to support people’s mental health in 2021/22. £58million of this will be used to accelerate the roll-out of the community mental health framework to treat adults and older adults with serious mental illness. This includes bringing forward the expansion of integrated primary and secondary care for adults and older adults with serious mental illness; embedding mental health practitioner roles in Primary Care Networks across the country from 2021 to 2022 to better meet the needs of people living with severe mental illnesses in primary care; and, expanding peer support and non-clinical workforce to boost the capacity of community mental health services.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 4 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce new community care models giving adults with serious mental illness greater choice and supporting community living by 2023/24.

Verbatim wording from the response

“We are also taking action to support all people with a serious mental illness to be supported in the community where possible. Under the NHS Long Term Plan, we are introducing new models of care which will, by 2023/24, give 370,000 adults with serious mental illnesses greater choice and control over their care and support them to live well in their communities.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 3 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Fifth progress report and COVID-19 suicide prevention workplan, including new and ongoing government suicide-prevention actions.

Verbatim wording from the response

“In March 2021, we published Preventing suicide in England: Fifth progress report of the cross-government outcomes strategy to save lives. This includes a cross-Government COVID-19 suicide prevention workplan setting out a list of new actions agreed across Government to prevent suicides, specifically in response to the pandemic; and, an update on ongoing and completed actions from the first cross-Government suicide prevention workplan published in January 2019. The plan includes actions being taken by NHS England and NHS Improvement to prevent suicides amongst mental health inpatients through work led by the National Patient Safety Improvements Programme team.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 3 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand integrated primary and secondary care for adults and older adults with serious mental illness.

Verbatim wording from the response

“On 27 March 2021, we published our COVID-19 mental health and wellbeing recovery action plan, backed by £500million, to support people’s mental health in 2021/22. £58million of this will be used to accelerate the roll-out of the community mental health framework to treat adults and older adults with serious mental illness. This includes bringing forward the expansion of integrated primary and secondary care for adults and older adults with serious mental illness; embedding mental health practitioner roles in Primary Care Networks across the country from 2021 to 2022 to better meet the needs of people living with severe mental illnesses in primary care; and, expanding peer support and non-clinical workforce to boost the capacity of community mental health services.”

Source location

2021-0299-Response-from-Department-of-Health-and-Social-Care_Published
Page 4 · response
Published 9 September 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026