PFD report

Benjamin James Charles MURRAY · Prevention of Future Deaths report

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Issued 2 May 2019•Avon

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
4

Named on the report

Responses found
4

Of 4 recipients

Stated actions
29

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to ensure that mental health disclosure is de-stigmatised and does not deter university admission
    Part of recurring concern: Unreliable university handling of student mental-health disclosures
  2. Lack of post-death investigation reports for student deaths
    Part of recurring concern: Failure to learn from deaths through systematic reviewPart of recurring concern: Inadequate safety incident investigations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Establish the national Learning from Deaths policy framework to guide investigation, learning and engagement with bereaved families.

    Stated by Department for Education and Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  2. Action

    Develop measures and a strategic approach through the Education Transitions Network to support students’ transition into higher education and protect wellbeing.

    Stated by Department for Education and Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  3. Action

    Work with Universities UK during the forthcoming academic year to remind higher education providers about recommending serious incident reviews.

    Stated by Department for Education and Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 28 July 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Higher education providers are responsible for their own admissions processes, including handling mental health disclosure during admissions.

    Stated by Department for Education and Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure that mental health disclosure is de-stigmatised and does not deter university admission

Wider context from the report

“2. For UCAS, The Department of Education and The Minister for Suicide Prevention The concern over mental health disclosure either on the UCAS application form or indeed to a prospective University. I am told that currently such disclosure is at 37%. There needs to be a move towards de-stigmatising mental health and ensuring that students are made aware that by disclosing mental health problems on their UCAS form or to their prospective University that it will not affect getting a place at University. ”

Is this part of a recurring concern?

Yes — Unreliable university handling of student mental-health disclosures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of post-death investigation reports for student deaths

Wider context from the report

“3. For Bristol University, The Department of Education and The Minister for Suicide Prevention The transition from home to University can be a challenging time for some students and Universities clearly have the primary role of education however this inquest has demonstrated they also carry out an important pastoral role. It is not the role of the Coroner to investigate Ben’s journey through University in light of the circumstances of his tragic death and the limited scope. That said as a Coroner has a duty to consider prevention of future deaths it was appropriate in this case that aspects of Ben’s progress were investigated by me. In addition currently the University sector does not carry out an investigation report (such as a root cause analysis or sudden untoward investigation) after a death of a student. Such a written report usually affords an opportunity to review what happened; what was done well/the good practice points; areas of concern, if there are any, and importantly what lessons can be learned often with a formal written action plan. Such a document is also very helpful to the Coroner when considering and discharging this duty. Such a formal process and document most importantly assists in preventing future deaths. ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review; Inadequate safety incident investigations.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish the national Learning from Deaths policy framework to guide investigation, learning and engagement with bereaved families.

Verbatim wording from the response

“Universities UK’s ‘Suicide-safer Universities’ guidance on postvention, developed in conjunction with our Departments and the Office for Students, recommends carrying out a serious incident review to facilitate research, data collection and monitoring to get to the bottom of what has happened, and the lessons learned. This also includes sharing experiences of best practice and knowledge with others. As referred to above, the guidance was published in September 2018, ahead of the 2018/19 academic year, with every UUK member receiving a printed version. The Universities Minister will work with Universities UK in the forthcoming academic year to remind Higher Education providers of this recommendation in the 2018 Universities UK guidance.”

Source location

2019-0155-Response-by-Department-for-Education
Page 4 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop measures and a strategic approach through the Education Transitions Network to support students’ transition into higher education and protect wellbeing.

Verbatim wording from the response

“Students can experience pressures in moving from school/college to University. The Education Transitions Network was launched in March by the Department for Education to examine ways to help students deal with the pressures and challenges that may arise when starting university. More information is available on GOV.UK: https://www.gov.uk/government/news/government-creates-new-student-mental-health-taskforce.”

Source location

2019-0155-Response-by-Department-for-Education
Page 3 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Universities UK during the forthcoming academic year to remind higher education providers about recommending serious incident reviews.

Verbatim wording from the response

“Universities UK’s ‘Suicide-safer Universities’ guidance on postvention, developed in conjunction with our Departments and the Office for Students, recommends carrying out a serious incident review to facilitate research, data collection and monitoring to get to the bottom of what has happened, and the lessons learned. This also includes sharing experiences of best practice and knowledge with others. As referred to above, the guidance was published in September 2018, ahead of the 2018/19 academic year, with every UUK member receiving a printed version. The Universities Minister will work with Universities UK in the forthcoming academic year to remind Higher Education providers of this recommendation in the 2018 Universities UK guidance.”

Source location

2019-0155-Response-by-Department-for-Education
Page 4 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redesign the undergraduate application’s questions and supporting help text about disability, special needs and mental health information.

Verbatim wording from the response

“As part of a wider programme of business change, we are redeveloping our online application for undergraduate students. This affords us the opportunity to work with organisations such as Student Minds and the UMHAN to redesign how we ask for information about disabilities, special needs, or mental health issues – and the help text that supports this. To understand the most appropriate and effective way in which to redesign this question, we’re holding a roundtable discussion on 30 July with representatives from sector bodies and expert organisations, the result of which will be in place in 2020, for the 2021 entry cycle.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore using the UCAS Hub to strengthen application and transition messaging and signpost support services and experts.

Verbatim wording from the response

“Alongside the new application service, we have developed the UCAS Hub – a new online information and advice tool to support students through every step of their decision-making journey, which surfaces the right information at the right time, based on their expressed preferences and interests. The first version of this will go live this autumn. We are exploring how the UCAS Hub could help strengthen the messaging about all aspects of applying and going to university, to alleviate anxiety during the application process, as well as regularly signposting the support services and experts who can offer help once they have made the transition.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue collaborating with student organisations to keep declaration content up to date and distribute it to applicants appropriately.

Verbatim wording from the response

“Applicants are encouraged to declare if they have a disability, special need, or mental health concern, so that universities’ student support teams are aware and offer additional help. However, we understand from our work that it can be difficult for young people to self-declare this type of personal, sensitive information. To address this, we have worked with organisations such as Student Minds and the University Mental Health Advisers Network (UMHAN) to develop additional content that reinforces the importance of declaring a mental health concern, explains the benefits of doing so, and clarifies how this information is used by UCAS and the university or college. We will continue to work with such organisations to ensure that our content is up-to-date, and reaches our applicants in a timely and appropriate manner.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a sector and expert roundtable to determine the most appropriate redesign of mental health-related application questions.

Verbatim wording from the response

“As part of a wider programme of business change, we are redeveloping our online application for undergraduate students. This affords us the opportunity to work with organisations such as Student Minds and the UMHAN to redesign how we ask for information about disabilities, special needs, or mental health issues – and the help text that supports this. To understand the most appropriate and effective way in which to redesign this question, we’re holding a roundtable discussion on 30 July with representatives from sector bodies and expert organisations, the result of which will be in place in 2020, for the 2021 entry cycle.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide content explaining the importance and benefits of declaring mental health concerns and how UCAS and providers use that information.

Verbatim wording from the response

“Applicants are encouraged to declare if they have a disability, special need, or mental health concern, so that universities’ student support teams are aware and offer additional help. However, we understand from our work that it can be difficult for young people to self-declare this type of personal, sensitive information. To address this, we have worked with organisations such as Student Minds and the University Mental Health Advisers Network (UMHAN) to develop additional content that reinforces the importance of declaring a mental health concern, explains the benefits of doing so, and clarifies how this information is used by UCAS and the university or college. We will continue to work with such organisations to ensure that our content is up-to-date, and reaches our applicants in a timely and appropriate manner.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Oversee serious-incident reviews for qualifying suicides and serious attempted suicides from September 2019.

Verbatim wording from the response

“As part of its role from September 2019 the SPRG will oversee the undertaking of a serious incident review for every suicide or serious attempted suicide involving a high mortality method or admission to intensive care. This will be based on practice in the NHS and other HEIs. An incident review report will include relevant information about the student, their interactions with the University and noting what went well in providing support and where there is possibility for improvement. Should a death occur, information gathered about the student will also be added to our suicide audit tool which aims to identify any trends over time that may inform future suicide prevention. It will also form the basis of information provided to assist with Coroner’s Inquests.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide applicants and students with regular prompts encouraging disclosure of mental-health difficulties and explaining how disclosures are used.

Verbatim wording from the response

“The University also provides regular prompts to applicants and students during their time at the University about the benefits of disclosing any mental health difficulties and reassures them that this will have no impact on their application or studies but will be used to support them.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support UCAS in developing alternative ways to encourage mental-health and disability declarations and reduce barriers to disclosure.

Verbatim wording from the response

“The University is supporting UCAS in its endeavours to find alternative ways of encouraging declarations and reducing the barriers to declarations about extenuating or mitigating circumstances as well as any mental health concerns, or other disabilities.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Higher education providers are responsible for their own admissions processes, including handling mental health disclosure during admissions.

Verbatim wording from the response

“Concern 2: You raise the important issue of mental health disclosure to HE providers, students and advisers, either via the UCAS application process or direct to the provider. UCAS provides a range of information and advice to all audiences in relation to mental health and the support HE providers can offer. HE providers are responsible for their own admissions processes, however the government also has a role to play in promoting an environment in which students feel able to disclose a mental health condition without concern that this may be detrimental to their chances of either securing an offer, or thriving at that place of study.”

Source location

2019-0155-Response-by-Department-for-Education
Page 3 · response
Published 28 July 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.18

  1. 1

    Develop, publish and disseminate Suicide-Safer Universities guidance on measures to prevent student suicide.

    Stated by Department for Education and Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  2. 2

    Issue guidance to the Office for Students to continue supporting student experience, with a focus on wellbeing and mental health.

    Stated by Department for Education and Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  3. 3

    Publish the Cross-Government Suicide Prevention Workplan, including actions to improve university student mental health.

    Stated by Department for Education and Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  4. 4

    Work with Universities UK to embed the Step Change programme across higher education institutions.

    Stated by Department for Education and Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  5. 5

    Develop and launch the UCAS Hub as an online information and advice tool supporting students throughout decision-making and transition.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  6. 6

    Continue engaging stakeholders to improve students’ transition experience into higher education.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  7. 7

    Participate as a core member of the Education Transitions Network taskforce addressing student mental health challenges.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  8. 8

    Include mental health and wellbeing information in applicant place-confirmation emails to support transition to university.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  9. 9

    Signpost teachers and advisers to resources explaining why students should declare mental health conditions.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  10. 10

    Provide tailored information and advice on university health, wellbeing support and transition for students with specific information needs.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  11. 11

    Address student wellbeing and mental health at teacher, adviser and provider events using stakeholder-informed good practice.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  12. 12

    Produce the “Suicide Safer Universities” guide through collaboration with universities, Papyrus and other partners.

    Stated by University of BristolStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  13. 13

    Share mental-health and wellbeing strategies and support sector institutions affected by student deaths.

    Stated by University of BristolStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  14. 14

    Develop and publish a suicide prevention policy with Public Health England and Bristol City Council.

    Stated by University of BristolStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  15. 15

    Use pre-arrival induction to introduce residential support services and identify students who may need additional support.

    Stated by University of BristolStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  16. 16

    Continue sharing best-practice information with universities, public-health bodies, student representatives and local authorities.

    Stated by University of BristolStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.
  17. 17

    Complete an audit of student suicides with partner organisations to identify factors informing prevention strategies.

    Stated by University of BristolStated completedThe respondent said that this action was complete when they made their response on 28 July 2019.
  18. 18

    Implement significant changes and continue reviewing student support-service processes and structures.

    Stated by University of BristolStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Higher education providers determine the welfare and counselling services they need to provide to students.

    Stated by Department for Education and Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, publish and disseminate Suicide-Safer Universities guidance on measures to prevent student suicide.

Verbatim wording from the response

“Concern 1: You ask that consideration be given to sharing the University of Bristol’s good practice on suicide prevention throughout the sector. Both the Department for Education and Department of Health and Social Care worked with Universities UK, the OfS and other stakeholders within the higher education sector, to develop guidance on measures to help prevent suicide. The guidance was published in September 2018, ahead of the 2018/19 academic year, with every Universities UK member receiving a printed version. The ‘Suicide-Safer Universities’ guidance can be found here: https://www.universitiesuk.ac.uk/policy-and-analysis/reports/Pages/guidance-for-universities-on-preventing-student-suicides.aspx. We expect all universities to engage actively with the guidance to improve mental health support and reduce suicide risks amongst their student population.”

Source location

2019-0155-Response-by-Department-for-Education
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue guidance to the Office for Students to continue supporting student experience, with a focus on wellbeing and mental health.

Verbatim wording from the response

“Under the Equality Act 2010 higher education providers have legal responsibilities to support students with mental health conditions. Through the Department for Education’s latest guidance to the Office for Students (OfS) on Student Experience, the Department for Education asked the OfS to continue its work supporting student experience, with a focus on wellbeing and mental health.”

Source location

2019-0155-Response-by-Department-for-Education
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Cross-Government Suicide Prevention Workplan, including actions to improve university student mental health.

Verbatim wording from the response

“At the outset, we would like to assure you that mental health, and suicide prevention, are key priorities for this Government. In January, we published the first Cross-Government Suicide Prevention Workplan which sets out an ambitious programme of work to reduce suicides, including actions being taken to improve the mental health of university students: https://www.gov.uk/government/publications/suicide-prevention-cross-government-plan”

Source location

2019-0155-Response-by-Department-for-Education
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Universities UK to embed the Step Change programme across higher education institutions.

Verbatim wording from the response

“Whilst it is for higher education (HE) providers to determine what welfare and counselling services they need to provide to their students, the government is proactive in promoting best practice by the Higher Education sector. The Department for Education is working closely with”

Source location

2019-0155-Response-by-Department-for-Education
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and launch the UCAS Hub as an online information and advice tool supporting students throughout decision-making and transition.

Verbatim wording from the response

“Alongside the new application service, we have developed the UCAS Hub – a new online information and advice tool to support students through every step of their decision-making journey, which surfaces the right information at the right time, based on their expressed preferences and interests. The first version of this will go live this autumn. We are exploring how the UCAS Hub could help strengthen the messaging about all aspects of applying and going to university, to alleviate anxiety during the application process, as well as regularly signposting the support services and experts who can offer help once they have made the transition.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue engaging stakeholders to improve students’ transition experience into higher education.

Verbatim wording from the response

“I hope this has clarified how we have been working to support young students as they consider their post-18 options, and explained how we are seeking to improve the connection between applicants and higher education providers in the future. Also, I hope this overview of the work UCAS is undertaking to support those with mental health concerns illustrates our ongoing commitment to this important agenda. We will continue to engage with stakeholders as we seek to improve the experience of students transitioning into higher education and would be happy to work further with you directly on this matter.”

Source location

2019-0155-Response-by-UCAS
Page 3 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate as a core member of the Education Transitions Network taskforce addressing student mental health challenges.

Verbatim wording from the response

“Additionally, UCAS is a core member of the Department for Education’s new taskforce, the Education Transitions Network. We hope that this network will help to create a collaborative and consistent approach to addressing the challenges of student mental health in higher education.”

Source location

2019-0155-Response-by-UCAS
Page 3 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include mental health and wellbeing information in applicant place-confirmation emails to support transition to university.

Verbatim wording from the response

“Later in the application process, when UCAS emails the applicant to confirm their place at university, we include information about mental health and wellbeing to support their transition to the next stage.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Signpost teachers and advisers to resources explaining why students should declare mental health conditions.

Verbatim wording from the response

“To further support young people who declare a mental health condition on the application, we encourage teachers and advisers (with the consent of the student) to use the reference section of the application to advise universities and colleges of any issues, such as physical or mental health. To ensure that advisers themselves are aware of why it is important for their students to declare a mental health condition, we signpost Student Minds’ Know Before You Go and Transitions resources on our adviser-facing pages. In addition, we regularly address student wellbeing and mental health at our teacher and adviser, and provider events, working with stakeholders such as AMOSSHE and Student Minds to ensure all involved in the application process are aware of good practice and the most up-to-date information available.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide tailored information and advice on university health, wellbeing support and transition for students with specific information needs.

Verbatim wording from the response

“We work with a wide range of organisations such as Student Minds, Unlock, the National Association of Disability Practitioners (NADP), and Stand Alone, to offer tailored information and advice to students who are likely to have specific information needs about applying and progressing successfully to higher education. For example, we provide a student-facing information and advice page focusing specifically on the health and wellbeing support available at university or college, and another that deals with a variety of issues related to transition. Furthermore, to support cohorts of students for whom we are aware that mental health is a particular concern, we signpost them to relevant information, as seen on the UCAS estranged students hub.”

Source location

2019-0155-Response-by-UCAS
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Address student wellbeing and mental health at teacher, adviser and provider events using stakeholder-informed good practice.

Verbatim wording from the response

“To further support young people who declare a mental health condition on the application, we encourage teachers and advisers (with the consent of the student) to use the reference section of the application to advise universities and colleges of any issues, such as physical or mental health. To ensure that advisers themselves are aware of why it is important for their students to declare a mental health condition, we signpost Student Minds’ Know Before You Go and Transitions resources on our adviser-facing pages. In addition, we regularly address student wellbeing and mental health at our teacher and adviser, and provider events, working with stakeholders such as AMOSSHE and Student Minds to ensure all involved in the application process are aware of good practice and the most up-to-date information available.”

Source location

2019-0155-Response-by-UCAS
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce the “Suicide Safer Universities” guide through collaboration with universities, Papyrus and other partners.

Verbatim wording from the response

“The University has collaborated with other Universities, Mr James Murray and the charity Papyrus through the forum of Universities UK to produce a guide entitled “Suicide Safer Universities”. The guide describes the University’s ongoing collaboration with Public Health England and Bristol City Council (as the lead organisations for suicide prevention in the general population) to develop a suicide prevention policy which has now been published. The University has shared its mental health and wellbeing strategies with sector colleagues, and provided support to other institutions where student deaths have occurred. As the issue of student mental health is a serious ongoing issue, the University will continue to share information on best practices with other universities, Public Health England, student representatives and local authorities.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share mental-health and wellbeing strategies and support sector institutions affected by student deaths.

Verbatim wording from the response

“The University has collaborated with other Universities, Mr James Murray and the charity Papyrus through the forum of Universities UK to produce a guide entitled “Suicide Safer Universities”. The guide describes the University’s ongoing collaboration with Public Health England and Bristol City Council (as the lead organisations for suicide prevention in the general population) to develop a suicide prevention policy which has now been published. The University has shared its mental health and wellbeing strategies with sector colleagues, and provided support to other institutions where student deaths have occurred. As the issue of student mental health is a serious ongoing issue, the University will continue to share information on best practices with other universities, Public Health England, student representatives and local authorities.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and publish a suicide prevention policy with Public Health England and Bristol City Council.

Verbatim wording from the response

“The University has collaborated with other Universities, Mr James Murray and the charity Papyrus through the forum of Universities UK to produce a guide entitled “Suicide Safer Universities”. The guide describes the University’s ongoing collaboration with Public Health England and Bristol City Council (as the lead organisations for suicide prevention in the general population) to develop a suicide prevention policy which has now been published. The University has shared its mental health and wellbeing strategies with sector colleagues, and provided support to other institutions where student deaths have occurred. As the issue of student mental health is a serious ongoing issue, the University will continue to share information on best practices with other universities, Public Health England, student representatives and local authorities.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use pre-arrival induction to introduce residential support services and identify students who may need additional support.

Verbatim wording from the response

“Our Accommodation Office sends a pre-arrival online induction to students. This covers important accommodation information (fire safety, recycling etc), and also introduces students to the Residential Life team and the support services available.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue sharing best-practice information with universities, public-health bodies, student representatives and local authorities.

Verbatim wording from the response

“The University has collaborated with other Universities, Mr James Murray and the charity Papyrus through the forum of Universities UK to produce a guide entitled “Suicide Safer Universities”. The guide describes the University’s ongoing collaboration with Public Health England and Bristol City Council (as the lead organisations for suicide prevention in the general population) to develop a suicide prevention policy which has now been published. The University has shared its mental health and wellbeing strategies with sector colleagues, and provided support to other institutions where student deaths have occurred. As the issue of student mental health is a serious ongoing issue, the University will continue to share information on best practices with other universities, Public Health England, student representatives and local authorities.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete an audit of student suicides with partner organisations to identify factors informing prevention strategies.

Verbatim wording from the response

“Together with colleagues from the University of the West of England and Public Health England, the SPRG has undertaken an audit of student deaths by suicide to identify possible factors that can inform prevention strategies.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 2 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement significant changes and continue reviewing student support-service processes and structures.

Verbatim wording from the response

“As you will be aware from evidence provided by the University for recent inquests, the University has carried out significant changes to its Support Services over the last two years. This has involved significant investment and continuing review of processes and structures for supporting students.”

Source location

2019-0155-Response-by-University-of-Bristol
Page 1 · response
Published 28 July 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Higher education providers determine the welfare and counselling services they need to provide to students.

Verbatim wording from the response

“Whilst it is for higher education (HE) providers to determine what welfare and counselling services they need to provide to their students, the government is proactive in promoting best practice by the Higher Education sector. The Department for Education is working closely with”

Source location

2019-0155-Response-by-Department-for-Education
Page 1 · response
Published 28 July 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
4/4

Data last updated 7 September 2026