Investigation and inquest
On 27 March 2014 I commenced an investigation into the death of Thomas Charles Taylor, aged 54 years. The investigation concluded at the end of the inquest earlier today. I made a narrative determination, which I attach to this letter.
Circumstances of the death
Mr Taylor was a diabetic who died in the Royal Free Hospital after a delay in the administration of insulin, following the loss of medical notes and drug chart.
Coroner’s concerns
1. The ward where Mr Taylor was being nursed seemed rudderless, operating without clarity of leadership or support.
On 21 February, a bank nurse worked alone in the morning, though was joined by another agency nurse at lunch time, with only a senior nurse in the office.
On 22 February, the nurse in charge appeared unclear that he had any additional responsibility by virtue of being the nurse in charge, other than to allocate nurses to patients.
Despite only three nurses being on duty on 22 February, the nurse in charge took a break at the same time as another nurse.
There was a conflict of views among the nurses that day about who had primary care of Mr Taylor.
2. There was no protocol for the loss of notes and drug chart. Attempts by the ward staff to locate these were not prompt, focused or sustained. The notes and chart were later found simply in a drawer on the ward.
3. When Mr Taylor refused to have his blood sugar checked, there seemed no well understood protocol for re-checking or escalation. Immediate provision was not made for the administration of insulin, and a doctor was even told that he was not diabetic.
When Mr Taylor became significantly hyperglycaemic on the 22nd, after the administration of the delayed dose of insulin his nurses did not immediately re-check his blood sugar, perform neurological observations or alert medical staff.