PFD report

Graham Keith HOLLIS · Prevention of Future Deaths report

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Issued 1 Jul 2026•Staffordshire and Stoke-on-Trent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
3

Of 2 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Unavailability of alternative provision when Speech and Language Therapy assessment is absent
    Part of recurring concern: Failure to provide timely speech and language therapy for swallowing risks
  2. Unavailability of Speech and Language Therapy assessments for care home residents
    Part of recurring concern: Failure to provide timely speech and language therapy for swallowing risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Deliver community SALT activity using a secured two-day-per-week Band 7 locum therapist.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 September 2026.
  2. Action

    Continue providing remote community SALT advice to care homes and domiciliary settings by telephone and email.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 September 2026.
  3. Action

    Explore appointing a temporary Band 6 practitioner using potentially remaining locum funding to increase community SALT capacity.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Face-to-face community SALT assessments cannot currently be provided because staffing and recruitment constraints limit team capacity.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of alternative provision when Speech and Language Therapy assessment is absent

Wider context from the report

“The Speech and Language Therapy team advised the care home that, due to current staffing levels, the service was unable to undertake assessments of care homes residents, and that this issue had been escalated to the Integrated Care Board. This was the position in July 2025, and the evidence confirmed that it remained unchanged at the time of the inquest in June 2026. In the absence of a SALT face to face assessment and with no alternative provision available, a best interests meeting was convened involving the care home manager, the social worker, the GP Surgery’s care coordinator, and the deceased’s daughter. It was agreed that the deceased would be fed with accepted risk on a Level 5 diet without specialist assessment. ”

Is this part of a recurring concern?

Yes — Failure to provide timely speech and language therapy for swallowing risks.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of Speech and Language Therapy assessments for care home residents

Wider context from the report

“The Speech and Language Therapy team advised the care home that, due to current staffing levels, the service was unable to undertake assessments of care homes residents, and that this issue had been escalated to the Integrated Care Board. This was the position in July 2025, and the evidence confirmed that it remained unchanged at the time of the inquest in June 2026. In the absence of a SALT face to face assessment and with no alternative provision available, a best interests meeting was convened involving the care home manager, the social worker, the GP Surgery’s care coordinator, and the deceased’s daughter. It was agreed that the deceased would be fed with accepted risk on a Level 5 diet without specialist assessment. ”

Is this part of a recurring concern?

Yes — Failure to provide timely speech and language therapy for swallowing risks.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver community SALT activity using a secured two-day-per-week Band 7 locum therapist.

Verbatim wording from the response

“We have however been able to make some very recent progress. Upon recent interview we have secured a Band 7 Locum Speech and Language Therapist to deliver the community based activity. Whilst we had attempted to fill with a full time position, the individual concerned is only available 2 days per week.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 2 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue providing remote community SALT advice to care homes and domiciliary settings by telephone and email.

Verbatim wording from the response

“I confirm that University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) are commissioned by the South Staffordshire and Stoke on Trent ICB (SSOT ICB) to provide community SALT services to domiciliary settings and residential care homes in East Staffordshire.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 1 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore appointing a temporary Band 6 practitioner using potentially remaining locum funding to increase community SALT capacity.

Verbatim wording from the response

“The team are now exploring if a temporary Band 6 practitioner post can be appointed for the wider SALT team based at Queens Hospital Burton, utilising the potentially remaining 0.6 whole time equivalent Locum funding, to further enhance capacity to deliver the community based activity. This is of course subject to candidates accepting offers of recruitment, but does offer us more positive progress than on previous recruitment drives.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 2 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore alternative community SALT service delivery options with Integrated Care Board support.

Verbatim wording from the response

“need to be done in a safe way with a new provider. To achieve this the Trust is exploring alternative service delivery options and is supported by the ICB.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 3 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the effectiveness of interim pathways while workforce shortages are addressed.

Verbatim wording from the response

“Whilst recruitment and retention challenges have affected the provider's ability to fully staff the service, interim arrangements have been implemented to ensure clinical support remains available pending restoration of full service capacity. These arrangements include:”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan recommissioning of community SALT services, considering resilience, workforce sustainability, responsiveness and reduced-staffing arrangements.

Verbatim wording from the response

“• Commenced planning for recommissioning of the service within the community, with consideration being given to service resilience, workforce sustainability, responsiveness for care home residents and arrangements for managing periods of reduced staffing capacity.”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain escalation routes for complex cases requiring specialist SALT input.

Verbatim wording from the response

“Whilst recruitment and retention challenges have affected the provider's ability to fully staff the service, interim arrangements have been implemented to ensure clinical support remains available pending restoration of full service capacity. These arrangements include:”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide care homes with specialist SALT advice through remote support, including email advice.

Verbatim wording from the response

“Whilst recruitment and retention challenges have affected the provider's ability to fully staff the service, interim arrangements have been implemented to ensure clinical support remains available pending restoration of full service capacity. These arrangements include:”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue contractual performance management of UHDB regarding workforce recovery and SALT service capacity.

Verbatim wording from the response

“The ICB became aware of the workforce capacity issues through established contract management and oversight arrangements with UHDB. The matter has been reviewed through regular contract meetings and provider assurance processes, with the Trust required to report on service performance, risks and mitigation plans.”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 1 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Face-to-face community SALT assessments cannot currently be provided because staffing and recruitment constraints limit team capacity.

Verbatim wording from the response

“The UHDB SALT team has been unable to provide face-to-face assessments since January 2025 due to capacity constraints. As a mitigation, the team has continued to provide advice remotely where requested, including via telephone and email.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 1 · response
Published 2 September 2026

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Long-term community SALT delivery should transfer from the acute Trust to a community NHS provider, supported by the ICB.

Verbatim wording from the response

“It is the Trust's position that ultimately that community SALT services need to be delivered by community NHS providers rather than an from an acute provider. This remains under active discussion with our Integrated Care Board colleagues. The long-term aim is to draw Trust commissioning of the service to a close, but this will”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 2 · response
Published 2 September 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Recruit a substantive 0.74 whole-time-equivalent Band 6 Speech and Language Therapist for inpatient and community hospital services.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2026.
  2. 2

    Discuss ending Trust commissioning of community SALT services with Integrated Care Board colleagues.

    Stated by University Hospitals of Derby and Burton NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2026.
  3. 3

    Monitor SALT capacity, waiting times and clinical risk through commissioner-provider oversight arrangements.

    Stated by NHS Shropshire, Telford and Wrekin Integrated Care Board and NHS Staffordshire and Stoke-on-Trent Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 2 September 2026.
  4. 4

    Use lessons from the Prevention of Future Deaths report to inform future SALT commissioning intentions and service requirements.

    Stated by NHS Shropshire, Telford and Wrekin Integrated Care Board and NHS Staffordshire and Stoke-on-Trent Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 2 September 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit a substantive 0.74 whole-time-equivalent Band 6 Speech and Language Therapist for inpatient and community hospital services.

Verbatim wording from the response

“A recruitment process is also currently under way for a Band 6 Speech and Language Therapist with focus on the inpatient service required at Queen's Hospital Burton, including the Samuel Johnson and Sir Robert Peel community hospital sites. The decision to recruit at Band 6 level reflects a revised strategy aimed at improving recruitment success. Interviews were held on 10 August 2026 for a substantive 0.74 whole time equivalent Band 6 professional. Two appointable candidates were interviewed.”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 2 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss ending Trust commissioning of community SALT services with Integrated Care Board colleagues.

Verbatim wording from the response

“It is the Trust's position that ultimately that community SALT services need to be delivered by community NHS providers rather than an from an acute provider. This remains under active discussion with our Integrated Care Board colleagues. The long-term aim is to draw Trust commissioning of the service to a close, but this will”

Source location

Response from University Hospitals of Derby and Burton NHS Foundation Trust
Page 2 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor SALT capacity, waiting times and clinical risk through commissioner-provider oversight arrangements.

Verbatim wording from the response

“Whilst recruitment and retention challenges have affected the provider's ability to fully staff the service, interim arrangements have been implemented to ensure clinical support remains available pending restoration of full service capacity. These arrangements include:”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use lessons from the Prevention of Future Deaths report to inform future SALT commissioning intentions and service requirements.

Verbatim wording from the response

“• Ensured that lessons arising from this Prevention of Future Deaths report will inform future commissioning intentions and service requirements for SALT services.”

Source location

Response from Staffordshire and Stoke-on-Trent Integrated Care Board
Page 2 · response
Published 2 September 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/2

Data last updated 7 September 2026