PFD report

Richard Charles Worswick · Prevention of Future Deaths report

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Issued 7 Nov 2025•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
3

Of 2 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to maintain a clear, effective and documented communication system for wound management care plans
    Part of recurring concern: Unreliable healthcare patient transfer processesPart of recurring concern: Unsafe coordination of shared care
  2. Lack of a clear escalation policy for wound care concerns when residents arrive
    Part of recurring concern: Unreliable escalation policy for care concerns
  3. Limited documentation of wound care concerns and escalation attempts
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Require referrals to tissue-viability nurses or community teams within 24 hours, including photographs and current treatment-plan information.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.
  2. Action

    Require documentation of all hospital and community-team calls, unsuccessful attempts and mitigation for missing treatment plans.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.
  3. Action

    Record hospital admission and discharge-planning calls in Nourish with contact details, timing and required follow-up.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain a clear, effective and documented communication system for wound management care plans

Wider context from the report

“The inquest heard evidence that when he was discharged to the care home from the acute hospital that the care home felt that they did not understand what was required regarding wound care because the care plan regarding wound care was not clear .The Trust did not have a copy of what information had been provided. As a consequence of this, there was a lack of clarity regarding wound management. The Trust did not, the inquest was told have a clear procedure that ensured that there was a clear, effective and documented communication system in relation to care plans that included wound management. The home did not have a clear escalation policy for actions to be taken when a resident arrived, and their staff were unclear how they were being asked to manage a wound by the hospital. In addition, the documentation surrounding concerns and attempts to escalate was limited. ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes; Unsafe coordination of shared care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear escalation policy for wound care concerns when residents arrive

Wider context from the report

“The inquest heard evidence that when he was discharged to the care home from the acute hospital that the care home felt that they did not understand what was required regarding wound care because the care plan regarding wound care was not clear .The Trust did not have a copy of what information had been provided. As a consequence of this, there was a lack of clarity regarding wound management. The Trust did not, the inquest was told have a clear procedure that ensured that there was a clear, effective and documented communication system in relation to care plans that included wound management. The home did not have a clear escalation policy for actions to be taken when a resident arrived, and their staff were unclear how they were being asked to manage a wound by the hospital. In addition, the documentation surrounding concerns and attempts to escalate was limited. ”

Is this part of a recurring concern?

Yes — Unreliable escalation policy for care concerns.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Limited documentation of wound care concerns and escalation attempts

Wider context from the report

“The inquest heard evidence that when he was discharged to the care home from the acute hospital that the care home felt that they did not understand what was required regarding wound care because the care plan regarding wound care was not clear .The Trust did not have a copy of what information had been provided. As a consequence of this, there was a lack of clarity regarding wound management. The Trust did not, the inquest was told have a clear procedure that ensured that there was a clear, effective and documented communication system in relation to care plans that included wound management. The home did not have a clear escalation policy for actions to be taken when a resident arrived, and their staff were unclear how they were being asked to manage a wound by the hospital. In addition, the documentation surrounding concerns and attempts to escalate was limited. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity in wound care plans and wound management instructions

Wider context from the report

“The inquest heard evidence that when he was discharged to the care home from the acute hospital that the care home felt that they did not understand what was required regarding wound care because the care plan regarding wound care was not clear .The Trust did not have a copy of what information had been provided. As a consequence of this, there was a lack of clarity regarding wound management. The Trust did not, the inquest was told have a clear procedure that ensured that there was a clear, effective and documented communication system in relation to care plans that included wound management. The home did not have a clear escalation policy for actions to be taken when a resident arrived, and their staff were unclear how they were being asked to manage a wound by the hospital. In addition, the documentation surrounding concerns and attempts to escalate was limited. ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require referrals to tissue-viability nurses or community teams within 24 hours, including photographs and current treatment-plan information.

Verbatim wording from the response

“As a result of the Inquest findings and I can confirm that the following action has been taken to ensure proper adherence to the existing policies and procedures going forwards particularly with regard to the re-admission of residents to the Home from hospital and arrangements for monitoring of wound care and clinical observations:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require documentation of all hospital and community-team calls, unsuccessful attempts and mitigation for missing treatment plans.

Verbatim wording from the response

“As a result of the Inquest findings and I can confirm that the following action has been taken to ensure proper adherence to the existing policies and procedures going forwards particularly with regard to the re-admission of residents to the Home from hospital and arrangements for monitoring of wound care and clinical observations:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record hospital admission and discharge-planning calls in Nourish with contact details, timing and required follow-up.

Verbatim wording from the response

“As a result of the Inquest findings and I can confirm that the following action has been taken to ensure proper adherence to the existing policies and procedures going forwards particularly with regard to the re-admission of residents to the Home from hospital and arrangements for monitoring of wound care and clinical observations:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement enhanced observations to identify subtle deterioration and flag cases requiring urgent escalation.

Verbatim wording from the response

“In addition to reinforcing the above, the following additional action has been taken to improve the care provision going forwards:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue staff refresher guidance on hospital readmission, wound-care monitoring and relevant policy requirements.

Verbatim wording from the response

“As a result of the Inquest findings and I can confirm that the following action has been taken to ensure proper adherence to the existing policies and procedures going forwards particularly with regard to the re-admission of residents to the Home from hospital and arrangements for monitoring of wound care and clinical observations:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a Trust-wide alert requiring two Transfer of Care documentation copies for care-home discharges.

Verbatim wording from the response

“The Trust issued a Trust wide alert on 20 November 2025 in relation to Transfer of Care documentation and action required from all areas to ensure two copies of the documentation are printed; one to go with the patient to the care home and one to be placed in the patient’s records. Please find a copy of the Trust wide alert attached.”

Source location

Response from Stockport NHS Foundation Trust
Page 1 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a task and finish group to improve discharge checklist quality and information.

Verbatim wording from the response

“During the course of this review, we have also identified that improvements are needed to the quality and information included in the discharge checklist. A task and finish group has been set up for this piece of work and will commence in January 2026.”

Source location

Response from Stockport NHS Foundation Trust
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve the quality and information included in the discharge checklist through the task and finish group.

Verbatim wording from the response

“During the course of this review, we have also identified that improvements are needed to the quality and information included in the discharge checklist. A task and finish group has been set up for this piece of work and will commence in January 2026.”

Source location

Response from Stockport NHS Foundation Trust
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit five care-provider discharges per ward to verify Transfer of Care documentation is retained in patient records.

Verbatim wording from the response

“In order to provide assurance that this practice is fully embedded across the Trust, a Trust wide audit will take place. Five patient discharges to other care providers will be audited per ward for discharges which have taken place in December. The audit will be carried out in the first two weeks of February 2026 and will check that there is a copy of the Transfer of Care documentation within the patient’s record.”

Source location

Response from Stockport NHS Foundation Trust
Page 1 · response
Published 11 November 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Review all currently unstageable pressure ulcers in the Home.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.
  2. 2

    Implement sepsis risk assessments for residents with chronic wounds.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.
  3. 3

    Continue monthly reviews of deaths and hospital admissions or readmissions to identify themes requiring action.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.
  4. 4

    Conduct routine Home Manager and Deputy audits of Nourish entries to verify wound care follows prescribed treatment plans.

    Stated by Lentulus Properties Ltd t/a Bamford Grange and Springcare LimitedStated completedThe respondent said that this action was complete when they made their response on 11 November 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review all currently unstageable pressure ulcers in the Home.

Verbatim wording from the response

“In addition to reinforcing the above, the following additional action has been taken to improve the care provision going forwards:”

Source location

Response from Bamford Grange Care Home
Page 2 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement sepsis risk assessments for residents with chronic wounds.

Verbatim wording from the response

“• Implementation of a sepsis risk assessment for all residents with chronic wounds.”

Source location

Response from Bamford Grange Care Home
Page 3 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monthly reviews of deaths and hospital admissions or readmissions to identify themes requiring action.

Verbatim wording from the response

“Springcare Limited also continues to carry out a monthly review of deaths and hospital admissions/re-admissions to identify any themes or trends which may need to be addressed.”

Source location

Response from Bamford Grange Care Home
Page 3 · response
Published 11 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct routine Home Manager and Deputy audits of Nourish entries to verify wound care follows prescribed treatment plans.

Verbatim wording from the response

“• Regular and routine checks and audit of entries on Nourish by Home Manager and Deputy to ensure wound care is being delivered as per prescribed treatment plan.”

Source location

Response from Bamford Grange Care Home
Page 3 · response
Published 11 November 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/2

Data last updated 7 September 2026