PFD report

Celia Sanderson · Prevention of Future Deaths report

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Issued 10 Feb 2023•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of DGH Emergency Department protocols and staff awareness for recognising potential silver trauma cases at arrival
    Part of recurring concern: Failure to reliably assess and diagnose injuriesPart of recurring concern: Unreliable emergency-department triage
  2. Delays in Emergency Department senior clinician review due to insufficient senior medical staffing
    Part of recurring concern: Failure to provide timely medical review of emergency-department patientsPart of recurring concern: Insufficient emergency-department staffing capacity for safe patient carePart of recurring concern: Insufficient medical staffing capacity for timely patient carePart of recurring concern: Insufficient safe staffing and senior cover out of hours
  3. Delays in Emergency Department clinician review due to patient volume and insufficient staff availability
    Part of recurring concern: Failure to provide timely medical review of emergency-department patientsPart of recurring concern: Insufficient emergency-department staffing capacity for safe patient carePart of recurring concern: Insufficient medical staffing capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    NHSE and local integrated care bodies are responsible for addressing the concerns about treatment at Wythenshawe Hospital.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of DGH Emergency Department protocols and staff awareness for recognising potential silver trauma cases at arrival

Wider context from the report

“4. The inquest heard evidence from a trauma specialist about the importance of recognising “silver trauma”. There was recognition amongst trauma specialists of the high risk of significant trauma amongst elderly patients such as Mrs Sanderson even from what could appear to be relatively minor incidents. As a consequence major trauma centres generally had developed protocols that assisted staff at triage to pick up such cases and prioritise them and set a low threshold for an early CT scan. Such protocols were not generally in force in DGH settings. The evidence was that there needed to be steps taken to increase awareness amongst DGH ED staff to pick up these potential silver trauma cases on arrival in order to expedite discussion with and transfer to a trauma centre and increase the chances of survival. ”

Is this part of a recurring concern?

Yes — Failure to reliably assess and diagnose injuries; Unreliable emergency-department triage.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in Emergency Department senior clinician review due to insufficient senior medical staffing

Wider context from the report

“2. The inquest heard that amongst the challenges faced was a shortage of ED consultants and ED middle grade doctors. Mrs Sanderson’s time at the hospital included late evening and the early hours of the morning. The inquest heard that across the NHS during these hours the number of staff at these grades in an ED is significantly reduced. Historically that had been a quieter period however demands on ED meant that was no longer the case. As a consequence senior reviews of patients were further delayed. An earlier review by a senior clinician was likely to have identified her as a potential silver trauma case and ensured she was moved to a trauma centre for appropriate treatment before she began to deteriorate; ”

Is this part of a recurring concern?

Yes — Failure to provide timely medical review of emergency-department patients; Insufficient emergency-department staffing capacity for safe patient care; Insufficient medical staffing capacity for timely patient care; Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in Emergency Department clinician review due to patient volume and insufficient staff availability

Wider context from the report

“1. Demands on the Emergency Department due to the volume of people waiting to be seen meant that Mrs Sanderson had a long wait for a clinician review far outside the expected target time. The inquest heard evidence that delays such as hers were common throughout that period and were due to the volume of people attending and staff available to deal with them; ”

Is this part of a recurring concern?

Yes — Failure to provide timely medical review of emergency-department patients; Insufficient emergency-department staffing capacity for safe patient care; Insufficient medical staffing capacity for timely patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in carrying out and reporting CT scans due to insufficient suitably qualified radiology staff

Wider context from the report

“3. Evidence given to the inquest indicated that the ability to carry out and report promptly on CT scans was essential if trauma cases were to be identified with sufficient speed to ensure a timely transfer to a trauma unit. The inquest heard that timely transfer to a trauma unit was likely to significantly improve the outcome for a trauma patient. The inquest was told that once CT scans were requested there were often delays due to a shortage of suitably qualified staff to carry them out and then to report on them. As an example of this the inquest was told that overnight 1 radiology registrar was responsible for reporting on CT scans for 3 hospitals (Wythenshawe, the MRI and RMCH) In Mrs Sanderson’s case this meant that the ED clinician had to wait for it to be carried out and then assess the CT scan without the report; ”

Is this part of a recurring concern?

Yes — Failure to provide timely access to clinically indicated CT scanning; Insufficient radiology workforce capacity for timely imaging and interpretation; Unreliable out-of-hours radiological reporting; Unreliable timeliness of radiology imaging and reporting.

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHSE and local integrated care bodies are responsible for addressing the concerns about treatment at Wythenshawe Hospital.

Verbatim wording from the response

“Your report raises concerns about the treatment provided at Wythenshawe Hospital, Manchester University NHS Foundation Trust. I understand that NHS England (NHSE) have written to you to address these concerns, including information from Greater Manchester Integrated Care and the Integrated Care Board on the action taken locally. This includes NHS Greater Manchester’s action plan to respond to urgent and emergency care demand pressures, as well as their Major Trauma Network. This network provides care to patients who have sustained major trauma injuries; partners work collaboratively to ensure trauma is recognised and treated appropriately. Learning from the investigation into Ms Sanderson’s death has been used to improve practice across the network.”

Source location

Response from DHSC
Page 1 · response
Published 24 February 2023

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Greater Manchester Integrated Care provides the relevant services, while its Integrated Care Board decides commissioned health services.

Verbatim wording from the response

“In order to be able to respond to your Report, NHS England has engaged with Greater Manchester Integrated Care (NHS GM) who is the provider of the healthcare services in question, and the Integrated Care Board (ICB) who is responsible for making decisions about commissioned health services across Greater Manchester NHS England’s response to your Report is based on our informed discussions with these two organisations.”

Source location

Response from NHS England
Page 1 · response
Published 24 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Make £1.6 billion available over two years to support timely and effective hospital discharge and reduce admission waits.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  2. 2

    Provide £1 billion in dedicated funding to increase staffed core hospital beds by 5,000 against 2022/23 plans.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  3. 3

    Discuss all received Regulation 28 reports through the national Regulation 28 Working Group.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  4. 4

    Publish the Delivery plan for recovering urgent and emergency care services to guide safe responses to demand.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  5. 5

    Share learning and insights from Regulation 28 reports across the NHS at national and regional levels.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 24 February 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make £1.6 billion available over two years to support timely and effective hospital discharge and reduce admission waits.

Verbatim wording from the response

“To improve patient flow and bed capacity within hospitals £1 billion of dedicated funding was provided to increase staffed core hospital beds by 5,000 compared to 2022/23 plans. £1.6 billion of funding was also made available over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital, helping to free up beds and reduce long waits for admission from A&E.”

Source location

Response from DHSC
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £1 billion in dedicated funding to increase staffed core hospital beds by 5,000 against 2022/23 plans.

Verbatim wording from the response

“To improve patient flow and bed capacity within hospitals £1 billion of dedicated funding was provided to increase staffed core hospital beds by 5,000 compared to 2022/23 plans. £1.6 billion of funding was also made available over two years to support the NHS and local authorities to ensure timely and effective discharge from hospital, helping to free up beds and reduce long waits for admission from A&E.”

Source location

Response from DHSC
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all received Regulation 28 reports through the national Regulation 28 Working Group.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Celia are shared across the NHS at both national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 4 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Delivery plan for recovering urgent and emergency care services to guide safe responses to demand.

Verbatim wording from the response

“National Guidance on UEC Recovery”

Source location

Response from NHS England
Page 3 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning and insights from Regulation 28 reports across the NHS at national and regional levels.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Celia are shared across the NHS at both national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 4 · response
Published 24 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026