PFD report

Matthew Zak Sheldrick (Matty) · Prevention of Future Deaths report

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Issued 16 Dec 2024•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Shortage of mixed-ward beds for transgender patients
  2. Gap in services for people too high risk to go home but not ill enough for detention
    Part of recurring concern: Failure to provide care for vulnerable people excluded by service thresholdsPart of recurring concern: Insufficient community-based alternatives to psychiatric hospital admission
  3. Failure to collect, monitor and act on lengthy A&E stays
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Operate live reporting and escalation arrangements to identify patients waiting for mental health beds, review prolonged A&E waits, and support movement between services.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 19 December 2024.
  2. Action

    Increase commissioned inpatient capacity by 27 acute beds, representing a net increase of 17 beds, by the end of March 2025.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 19 December 2024.
  3. Action

    Monitor Assessment and Treatment Service waiting times and manage improvement through monthly Quality Review Meetings with SPFT.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 19 December 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.7

  1. Position

    Sussex has above-average acute mental-health bed provision nationally, challenging the premise that insufficient beds explain the concern.

    Stated by NHS Surrey and Sussex Integrated Care BoardDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Shortage of mixed-ward beds for transgender patients

Wider context from the report

“3. There being a shortage of beds for transgender patients who are in need of a mixed ward. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Gap in services for people too high risk to go home but not ill enough for detention

Wider context from the report

“6. There is a gap in services for those who are not ill enough to be detained but who are too high risk to be sent home. ”

Is this part of a recurring concern?

Yes — Failure to provide care for vulnerable people excluded by service thresholds; Insufficient community-based alternatives to psychiatric hospital admission.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to collect, monitor and act on lengthy A&E stays

Wider context from the report

“4. In Matty’s case it appears there was a lack of appreciation by the ICB of his extensive length of stay in A&E. It appears that this information (and others who had lengthy stays) was not at that time being collected, monitored and acted on by the ICB. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of inpatient mental health beds causing unacceptable A&E waits

Wider context from the report

“1. The lack of inpatient beds leading to the unacceptable wait time in A&E for those suffering with their mental health who are awaiting beds. In Matty’s case a bed was not found for them within a 26-day period. ”

Is this part of a recurring concern?

Yes — Failure to move people in mental health crisis promptly from A&E to appropriate mental-health care; Insufficient psychiatric inpatient bed capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unsuitable A&E holding environment for autistic or neurodiverse people needing mental health beds

Wider context from the report

“5. The unsuitability of the environment of A&E as a holding place for those in need of a mental health bed. The evidence was that the environment in A&E as a holding place is not conducive for those suffering with Autism and/or who are neurodiverse. The environment in A&E can exacerbate and cause further deterioration in their mental health. ”

Is this part of a recurring concern?

Yes — Insufficient suitable acute mental-health settings for neurodiverse patients; Unsafe emergency department care environments for people in mental health crisis.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in referral to the Assessment and Treatment Service and therapeutic input

Wider context from the report

“7. There is a significant wait time for referral to the Assessment and Treatment Service. Therefore, any therapeutic input is delayed, and this results in repetitive attendances at A&E when in crisis. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Gaps in psychosocial support services for transgender, non-binary and intersex adults

Wider context from the report

“8. Current gaps in service around psychosocial support for transgender, non-binary and intersex adults have been provided by third party charitable organisations. It is understood that much of their funding has recently been withdrawn by the ICB. This is of particular concern as Brighton is recognised as having one of the largest trans communities in the Country ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Shortage of inpatient beds able to accept autistic patients

Wider context from the report

“2. There being a shortage of beds for Autistic patients (both informal and detained) within the private sector that are being funded by the ICB. Evidence was heard that those providing beds within the public sector very often refused to accept autistic patients due to their additional risks. ”

Is this part of a recurring concern?

Yes — Insufficient suitable acute mental-health settings for neurodiverse patients.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate live reporting and escalation arrangements to identify patients waiting for mental health beds, review prolonged A&E waits, and support movement between services.

Verbatim wording from the response

“In 2021, NHS Sussex did not routinely capture information on the numbers of mental health patients waiting in emergency departments. Since then, we have improved our oversight of patients who have increased waits within A&E’s.”

Source location

Response from Sussex ICB
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase commissioned inpatient capacity by 27 acute beds, representing a net increase of 17 beds, by the end of March 2025.

Verbatim wording from the response

“By the end of March 2025, this will increase, including 27 acute beds (net increase 17). A business case for further beds in 2025-26, to ensure timely access to inpatient care when required, is being developed.”

Source location

Response from Sussex ICB
Page 1 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor Assessment and Treatment Service waiting times and manage improvement through monthly Quality Review Meetings with SPFT.

Verbatim wording from the response

“NHS Sussex has oversight of all performance targets and waiting times and has assurance conversations monthly with SPFT. NHS Sussex has the overarching commissioning responsibility for the totality of the contract with the SPFT, however the flexibility within the services is the responsibility of the Trust. The Trust report to NHS Sussex on performance both internally and publicly and manage the risks within their services.”

Source location

Response from Sussex ICB
Page 4 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request a formal review of SPFT and subcontracted inpatient-bed use to ensure patients’ needs, including autistic patients’ needs, are appropriately accommodated.

Verbatim wording from the response

“Matty’s inquest, NHS Sussex will formally request a review of the use of all SPFT inpatient beds and subcontracted inpatient beds to provide oversight to ensure patients’ needs are accommodated appropriately, including autistic patients. This will be formally requested at the Quality Review Meeting in April 2025, which is a regular assurance meeting that takes place each month between NHS Sussex and each of the statutory providers in Sussex.”

Source location

Response from Sussex ICB
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the availability of mixed-sex beds at the SPFT Quality Review Meeting during Quarter 1 2025/26.

Verbatim wording from the response

“SPFT have a Mixed Sex Accommodation Policy Maximising Individual Dignity, which states where possible transgender patients are accommodated according to their preference (this may consider the pronouns that they currently use), with all transgender patients cared for in single rooms. NHS Sussex to undertake a review of the availability of mixed sex beds during quarter 1 2025/26 at the SPFT Quality Review Meeting.”

Source location

Response from Sussex ICB
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure SPFT audits potential voluntary admissions to test the pathway available for high-risk patients who are not detained and cannot safely return home.

Verbatim wording from the response

“Following clinical assessment, a patient who is not detained under the Mental Health Act but remains high risk to be sent home with community services support could be recommended for voluntary admission to an inpatient bed.”

Source location

Response from Sussex ICB
Page 4 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a business case for further inpatient beds in 2025–26 to support timely access to inpatient care.

Verbatim wording from the response

“By the end of March 2025, this will increase, including 27 acute beds (net increase 17). A business case for further beds in 2025-26, to ensure timely access to inpatient care when required, is being developed.”

Source location

Response from Sussex ICB
Page 1 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Sussex has above-average acute mental-health bed provision nationally, challenging the premise that insufficient beds explain the concern.

Verbatim wording from the response

“To note, Sussex benchmarks above average for the number of beds in acute mental health wards for benchmarked areas nationally (as of 31st March 2023). There are 25 beds per 100,000 population in Sussex, compared to a national mean of 23, where the upper quartile is 27 and the lower quartile 17.4. This position does not change when looking at weighted population whereby in Sussex the beds per 100,000 weighted population is 23.3. compared to a national mean of 18.9.”

Source location

Response from Sussex ICB
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No formal provider report indicates a significant referral risk for the Assessment and Treatment Service.

Verbatim wording from the response

“NHS Sussex has not received a formal report from providers that there is a significant risk for referral to the Assessment and Treatment Service.”

Source location

Response from Sussex ICB
Page 4 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The setup and environment of existing provider premises fall outside NHS Sussex’s role; providers must follow national guidance and conduct risk assessments.

Verbatim wording from the response

“NHS Sussex has no role in the set up or environment of an NHS Provider, however, updates are required for any new construction projects. For existing environments, it is the responsibility of NHS provider organisations to ensure they follow national guidance on the built environment and undertake national risk assessments.”

Source location

Response from Sussex ICB
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No formal reports substantiate claims that public or private providers refused autistic patients because of their additional risks.

Verbatim wording from the response

“NHS Sussex has not had any formal reports that providers within the public or private sector are refusing autistic patients due to their additional risks. As a result of the feedback shared during”

Source location

Response from Sussex ICB
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

SPFT manages inpatient capacity and can flex beds by gender, while NHS Sussex does not specify mixed-sex bed numbers.

Verbatim wording from the response

“SPFT as the lead provider manages the inpatient bed capacity to best support the needs of all mental health patients in Sussex and they clinically prioritise accordingly. SPFT can flex their capacity on a gender basis within their overall number of beds.”

Source location

Response from Sussex ICB
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Current data capture, monitoring and escalation arrangements are considered sufficient to identify and act on extensive emergency-department waits.

Verbatim wording from the response

“In 2021, NHS Sussex did not routinely capture information on the numbers of mental health patients waiting in emergency departments. Since then, we have improved our oversight of patients who have increased waits within A&E’s.”

Source location

Response from Sussex ICB
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Flexibility within mental-health services is the Trust’s responsibility, while NHS Sussex retains overarching commissioning responsibility.

Verbatim wording from the response

“NHS Sussex has oversight of all performance targets and waiting times and has assurance conversations monthly with SPFT. NHS Sussex has the overarching commissioning responsibility for the totality of the contract with the SPFT, however the flexibility within the services is the responsibility of the Trust. The Trust report to NHS Sussex on performance both internally and publicly and manage the risks within their services.”

Source location

Response from Sussex ICB
Page 4 · response
Published 19 December 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Fund engagement with transgender, non-binary and intersex communities through community organisations, including an engagement officer, events and targeted primary-care materials.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 19 December 2024.
  2. 2

    Maintain a locally commissioned service providing dedicated transgender, non-binary and intersex healthcare, prescribing support and health checks through participating GP practices.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 19 December 2024.
  3. 3

    Evaluate the effectiveness of twice-weekly executive-led system calls for escalating individual patients experiencing prolonged A&E waits during Quarter 4 2024/25.

    Stated by NHS Surrey and Sussex Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 19 December 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fund engagement with transgender, non-binary and intersex communities through community organisations, including an engagement officer, events and targeted primary-care materials.

Verbatim wording from the response

“NHS Sussex has funded specific engagement projects to hear from and listen to the Trans, Non-Binary, or Intersex (TNBI) community via voluntary, community and social enterprise organisations. Through national health inequalities funding, there was specific funding for engagement to support Lived Experience insight for a Trans Healthcare Board in 2023-24. The Board included members from the transgender community. This was so that NHS Sussex could hear from the community about their experiences of healthcare in Sussex. This was limited one-year national funding.”

Source location

Response from Sussex ICB
Page 4 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain a locally commissioned service providing dedicated transgender, non-binary and intersex healthcare, prescribing support and health checks through participating GP practices.

Verbatim wording from the response

“In 2022, we established a locally commissioned service (LCS) to ensure there was dedicated care and support in place. Through this service, in the last year, more than 5,000 people received direct healthcare and prescribing support in its first year, and 1,000 of these also received further health checks, to ensure their specific health needs were being met by local services. Across Sussex, there are 101 GP practices signed up to provide this healthcare support and they will actively engage with their registered patients. The financial spend on activity for both parts of the LCS ‘prescribed and monitored’ and ‘annual review completed’ is increasing each year.”

Source location

Response from Sussex ICB
Page 5 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate the effectiveness of twice-weekly executive-led system calls for escalating individual patients experiencing prolonged A&E waits during Quarter 4 2024/25.

Verbatim wording from the response

“Since June 2024, NHS Sussex has received improved oversight of the total number of patients waiting for over 24 hours within the A&E Departments across Sussex. These individual high-level patient details are reviewed by a multi-disciplinary group at NHS Sussex who support an escalated conversation between the provider and the commissioners to support improvement and to support the movement of patients between services in order to help to reduce the waiting times in the Emergency Departments. From January 2025, there is an escalated Executive led system call with University Hospitals Sussex NHS Foundation Trust and other health and social care organisations on a twice weekly basis to support individual patient level escalations. The system will evaluate the effectiveness of this during Quarter 4, 2024/25.”

Source location

Response from Sussex ICB
Page 2 · response
Published 19 December 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026