PFD report

Peter Michael ANZANI · Prevention of Future Deaths report

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Issued 1 May 2025•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
26

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to properly complete patient records
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care recordsPart of recurring concern: Unreliable recording of required observations in care and custody
  2. Inadequate workforce staffing capacity
    Part of recurring concern: Insufficient qualified healthcare staffing capacity
  3. Lack of adequate staff training
    Part of recurring concern: Inadequate staff training for clinical and care record keeping
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Complete an internal review of the Coroner’s findings and formal workforce funding requests for the SCI service.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 19 May 2025.
  2. Action

    Communicate observation-recording requirements through verbal briefings and written emails.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 19 May 2025.
  3. Action

    Make additional observation machines available in relevant clinical areas.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 19 May 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    No formal workforce funding requests for RJAH’s outpatient spinal injury service were identified as having been rejected by NHS England.

    Stated by NHS EnglandDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to properly complete patient records

Wider context from the report

“1. I considered evidence from a ████████ who indicated at paragraphs 20-21 of his statement, “I did not see any record of his pulse, blood pressure or oxygen saturation. The normal practice is to complete these observations, and I would expect this to be done, especially with him presenting with chest issues. However, I am unable to comment why this was not recorded or confirm that these were carried out. (21) This is a learning point for the department, and I have taken steps to ensure this learning is taken forward by the Trust. I have alerted the Sister in charge of the Spinal Injuries Outpatients’ Department and requested that adequate measures are taken to ensure that all observations made are recorded in the outpatient forms...”. 2. It was unclear whether this was a single one-off event involving human error or indicative of a wider and systemic issue involving a lack of training. There was no evidence before the court that this “learning point” had been actioned or that any adequate steps had been taken to ensure proper and accurate recording of records by staff. 3. There is a real risk of future deaths occurring where staff do not have adequate training and that patient records are not being properly completed. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate workforce staffing capacity

Wider context from the report

“1. I heard evidence that The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust (”The Trust”) have been experiencing difficulties with patient waiting lists - due to both an increase in the quantity of patients being treated and staffing shortages - which has led to patients waiting longer than is reasonable or necessary for reviews and treatments. As part of the inquest, there was evidence that Peter Anzani himself had been waiting for nearly a year for a follow-up review, which should have been carried out after no more than 6 months. 2. I heard evidence from representatives of the Trust that they have repeatedly requested additional funds for workforce development and expansion to assist with cutting patient waiting lists and waiting times. I understand that an initial Workplace Funding Review was submitted in 2023 but was rejected by NHS England due to a funding shortage. I understand that a further Workplace Funding Review was submitted in the Autumn of 2024, but in February/March of this year, NHS England indicated that the same would again be rejected under a "no growth policy". 3. Whilst naturally I am aware of the pressures on the public purse and on the NHS generally, it is concerning to hear that the Trust do not appear to be being adequately supported financially by NHS England, and do not currently appear to be able to address their workplace staffing issues without additional financial support (which does not appear to be forthcoming). 4. It is obvious that where patients are waiting for longer than is reasonable or necessary for treatment or review, there is a real risk of deaths occurring. No patient should be waiting longer than absolutely necessary for treatment. 5. In light of HM Government's decision on 13 March 2025 to abolish NHS England and for its role to be subsumed within the Department of Health and Social Care, this report is being sent to both Agencies to consider, as it relates to issues of both a local and national significance. ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of adequate staff training

Wider context from the report

“1. I considered evidence from a ████████ who indicated at paragraphs 20-21 of his statement, “I did not see any record of his pulse, blood pressure or oxygen saturation. The normal practice is to complete these observations, and I would expect this to be done, especially with him presenting with chest issues. However, I am unable to comment why this was not recorded or confirm that these were carried out. (21) This is a learning point for the department, and I have taken steps to ensure this learning is taken forward by the Trust. I have alerted the Sister in charge of the Spinal Injuries Outpatients’ Department and requested that adequate measures are taken to ensure that all observations made are recorded in the outpatient forms...”. 2. It was unclear whether this was a single one-off event involving human error or indicative of a wider and systemic issue involving a lack of training. There was no evidence before the court that this “learning point” had been actioned or that any adequate steps had been taken to ensure proper and accurate recording of records by staff. 3. There is a real risk of future deaths occurring where staff do not have adequate training and that patient records are not being properly completed. ”

Is this part of a recurring concern?

Yes — Inadequate staff training for clinical and care record keeping.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in patient reviews and treatments

Wider context from the report

“1. I heard evidence that The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust (”The Trust”) have been experiencing difficulties with patient waiting lists - due to both an increase in the quantity of patients being treated and staffing shortages - which has led to patients waiting longer than is reasonable or necessary for reviews and treatments. As part of the inquest, there was evidence that Peter Anzani himself had been waiting for nearly a year for a follow-up review, which should have been carried out after no more than 6 months. 2. I heard evidence from representatives of the Trust that they have repeatedly requested additional funds for workforce development and expansion to assist with cutting patient waiting lists and waiting times. I understand that an initial Workplace Funding Review was submitted in 2023 but was rejected by NHS England due to a funding shortage. I understand that a further Workplace Funding Review was submitted in the Autumn of 2024, but in February/March of this year, NHS England indicated that the same would again be rejected under a "no growth policy". 3. Whilst naturally I am aware of the pressures on the public purse and on the NHS generally, it is concerning to hear that the Trust do not appear to be being adequately supported financially by NHS England, and do not currently appear to be able to address their workplace staffing issues without additional financial support (which does not appear to be forthcoming). 4. It is obvious that where patients are waiting for longer than is reasonable or necessary for treatment or review, there is a real risk of deaths occurring. No patient should be waiting longer than absolutely necessary for treatment. 5. In light of HM Government's decision on 13 March 2025 to abolish NHS England and for its role to be subsumed within the Department of Health and Social Care, this report is being sent to both Agencies to consider, as it relates to issues of both a local and national significance. ”

Is this part of a recurring concern?

Yes — Unreliable management of clinical waiting lists.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete an internal review of the Coroner’s findings and formal workforce funding requests for the SCI service.

Verbatim wording from the response

“NHS England was not given Interested Party status or asked to provide any witness evidence during the inquest into Peter’s death. The Coroner’s findings have resulted in an internal NHS England review and we have not identified any specific formal workforce funding requests that have been rejected by NHS England for the SCI service at RJAH with regard to outpatient services.”

Source location

Response from NHS England
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate observation-recording requirements through verbal briefings and written emails.

Verbatim wording from the response

“Clear and visual notices have been placed in relevant clinical areas to remind staff of the importance of recording patient observations promptly and accurately. Also, additional observation machines have been made available to ensure staff have immediate access to appropriate tools for carrying out vital sign monitoring. In addition, the importance of accurate observation recording has been communicated directly to staff both via verbal briefings and written email communication.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make additional observation machines available in relevant clinical areas.

Verbatim wording from the response

“Clear and visual notices have been placed in relevant clinical areas to remind staff of the importance of recording patient observations promptly and accurately. Also, additional observation machines have been made available to ensure staff have immediate access to appropriate tools for carrying out vital sign monitoring. In addition, the importance of accurate observation recording has been communicated directly to staff both via verbal briefings and written email communication.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a re-audit of outpatient observation recording.

Verbatim wording from the response

“Also, a re-audit was completed on 21 June 2025 in relation to 20 patient who attended the clinic between 16 – 19 June 2025. The results show that a full set of clinical observations was recorded for 100% of patients, including those undergoing procedures. A copy of the audit has been provided in the Trust’s PFD response bundle.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a standard operating procedure requiring baseline and higher-risk pre- and post-procedure observations in outpatient clinics.

Verbatim wording from the response

“A new Standard Operating Procedure (SOP) has been developed and is in the process of being implemented to provide a clear, visual guide for clinical staff working in outpatient settings. The SOP includes a flowchart to ensure ease of understanding and practical application across all relevant clinics. It outlines mandatory baseline observations for all outpatient appointments. The SOP is scheduled to be approved at the next Patient Safety Meeting on 08 July 2025.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement Vitals recording for outpatient observations.

Verbatim wording from the response

“In addition to the above, the Trust recognises that it needs to be able to record patient observations taken in the outpatient setting on Vitals (this is a digital platform for recording clinical observations). This is currently in development with the digital team and implementation date is anticipated to be March 2026, although the timeframe is restricted by the external digital company called System C. In the meantime, the Outpatient Observation Form will be the primary source for recording clinical observations for patients attending outpatient appointments.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review systems and processes supporting accurate and timely clinical documentation.

Verbatim wording from the response

“Digital record keeping system”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Apollo electronic patient record system Trust-wide to support consistent, legible and auditable clinical documentation.

Verbatim wording from the response

“One of the key tools supporting this work is implementation of our new electronic patient record system called Apollo, which is used Trust wide to facilitate consistent, legible and auditable documentation of patients’ clinical notes. The Outpatient Observation Form now includes all baseline observations, and this essentially follows the process used in the Trust’s Main Outpatient Department. A paper format will be utilised during any period of digital downtime, when access to the digital system is limited, or not available.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Place visual notices reminding staff to record patient observations promptly and accurately.

Verbatim wording from the response

“Following receipt of the PFD report, the Trust took immediate action to address the issues identified, specifically relating to timely and accurate recording of patient observations.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No formal workforce funding requests for RJAH’s outpatient spinal injury service were identified as having been rejected by NHS England.

Verbatim wording from the response

“NHS England’s Specialised Commissioning funds RJAH’s SCI service as part of a block funded commissioning system to cover the complete costs for the service, including inpatient and outpatient activity with inflationary finance being applied to all NHS England contracts annually since 2020. As a Foundation Trust, RJAH take organisational decisions on individual service spends, including workforce, to deliver services as identified in the national service specification. In June 2024, a Trust internal workforce review was shared for information with NHS England and we understand this is being updated at this current time. No formal requests for funding have been received through the contract review meeting process between RJAH and NHS England, to support the findings of the RJAH internal review.”

Source location

Response from NHS England
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

RJAH, as a Foundation Trust, makes organisational decisions about workforce spending within its block-funded spinal injury service.

Verbatim wording from the response

“NHS England’s Specialised Commissioning funds RJAH’s SCI service as part of a block funded commissioning system to cover the complete costs for the service, including inpatient and outpatient activity with inflationary finance being applied to all NHS England contracts annually since 2020. As a Foundation Trust, RJAH take organisational decisions on individual service spends, including workforce, to deliver services as identified in the national service specification. In June 2024, a Trust internal workforce review was shared for information with NHS England and we understand this is being updated at this current time. No formal requests for funding have been received through the contract review meeting process between RJAH and NHS England, to support the findings of the RJAH internal review.”

Source location

Response from NHS England
Page 2 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implementation of outpatient observation recording on Vitals is restricted by the external digital company's development timeframe.

Verbatim wording from the response

“In addition to the above, the Trust recognises that it needs to be able to record patient observations taken in the outpatient setting on Vitals (this is a digital platform for recording clinical observations). This is currently in development with the digital team and implementation date is anticipated to be March 2026, although the timeframe is restricted by the external digital company called System C. In the meantime, the Outpatient Observation Form will be the primary source for recording clinical observations for patients attending outpatient appointments.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 2 · response
Published 19 May 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.17

  1. 1

    Expand the Careflow digital suite to include Careflow Connect and smartphone escalation messaging.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  2. 2

    Continue encouraging staff to use clinical judgment alongside NEWS2 and Careflow Vitals to trigger escalation when concerned.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  3. 3

    Audit NEWS2 compliance and schedule a repeat audit for April 2026.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  4. 4

    Improve fluid-balance-chart completion through Tendable auditing.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  5. 5

    Deliver quality-improvement training for Band 6 staff.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  6. 6

    Continue encouraging early use of sepsis screening tools and integrate them into Careflow Vitals.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  7. 7

    Improve falls-risk assessment and management-plan documentation and introduce a post-fall toolkit.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  8. 8

    Adopt and use the local Quality Accreditation Programme to drive structured quality improvement across clinical areas.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 19 May 2025.
  9. 9

    Continue educating staff to assess global patient deterioration and baseline physiological trends alongside NEWS2 scores.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  10. 10

    Develop business-continuity awareness plans and target training for shift leaders.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  11. 11

    Introduce monthly NEWS2 audits by ward managers and matrons to monitor and promote compliance with observation-frequency standards.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  12. 12

    Develop and display Freedom to Speak Up champion posters in designated areas.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  13. 13

    Introduce a deteriorating-patient simulation study day for clinical staff.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  14. 14

    Implement digital ward metric screens displaying patient-feedback and quality-performance information.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 May 2025.
  15. 15

    Introduce bedside nursing handovers, visual quality dashboards and new patient bed boards across the Trust.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  16. 16

    Audit deteriorating-patient monitoring and escalation compliance and schedule a repeat audit for February 2026.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.
  17. 17

    Review the effectiveness of ward safety huddles and Link Nurse meetings.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 May 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The acute-care NEWS2 minimum standard is not necessarily appropriate for spinal rehabilitation, where documented monitoring plans and specialist clinical judgment may apply.

    Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand the Careflow digital suite to include Careflow Connect and smartphone escalation messaging.

Verbatim wording from the response

“Continue with expansion of the careflow suite of digital products to include careflow connect and the use of smartphone technology for escalation messaging to be via digital applications and easily auditable time-stamped push notification as opposed to existing telephone and bleep messaging which get referenced in retrospect.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 14 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue encouraging staff to use clinical judgment alongside NEWS2 and Careflow Vitals to trigger escalation when concerned.

Verbatim wording from the response

“Encourage staff to use their own clinical judgment alongside the use of NEWS 2 and careflow vitals to trigger early and appropriate escalation of care where they have “worry and concern”.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 13 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit NEWS2 compliance and schedule a repeat audit for April 2026.

Verbatim wording from the response

“NEWS2 compliance audit”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 3 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve fluid-balance-chart completion through Tendable auditing.

Verbatim wording from the response

“• To improve the use of fluid balance charts across the Trust”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 34 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver quality-improvement training for Band 6 staff.

Verbatim wording from the response

“QI Training for Band 6 Staff (Alice) E-learning completed by all band 6s. Band 6 staff booked onto QI course.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 39 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue encouraging early use of sepsis screening tools and integrate them into Careflow Vitals.

Verbatim wording from the response

“Continue to encourage additional and early use of other clinical decisions tools like the Sepsis screening tools and integrate into careflow vitals.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 14 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve falls-risk assessment and management-plan documentation and introduce a post-fall toolkit.

Verbatim wording from the response

“Patient Falls”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 34 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adopt and use the local Quality Accreditation Programme to drive structured quality improvement across clinical areas.

Verbatim wording from the response

“Quality Accreditation Programme”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 3 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue educating staff to assess global patient deterioration and baseline physiological trends alongside NEWS2 scores.

Verbatim wording from the response

“Continue to encourage and educate around the global assessment of the patient including review of the patient’s baseline physiological trends and not solely upon the NEWS2 score.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 13 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop business-continuity awareness plans and target training for shift leaders.

Verbatim wording from the response

“Section: Business Continuity & Emergency Preparedness (These are formal documented plans and protocols essential for emergency response.) Question: Shift lead or manager should be able to provide/identify: ○ The business continuity plan ○ The response required during a major incident ○ Relevant action cards ○ Major incident management response principles (Silver/Gold/Bronze framework) Current compliance across all completed assessments: 72% Gaps in Assurance: There was a lack of understanding of Business Continuity Plans in areas during their initial assessment; however, compliance improved significantly in follow-up assessments. Steps being undertaken to enhance compliance: The Quality Accreditation and Business Continuity systems are integrated, enabling the Trust Business Continuity Lead to monitor low compliance and target training and awareness needs.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 39 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce monthly NEWS2 audits by ward managers and matrons to monitor and promote compliance with observation-frequency standards.

Verbatim wording from the response

“Ward managers and Matrons to conduct monthly NEWS audits to monitor and encourage compliance to NEWS2 frequency standards.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 26 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and display Freedom to Speak Up champion posters in designated areas.

Verbatim wording from the response

“Section: Freedom to Speak Up (FTSU) Question: Are Freedom to Speak Up posters displayed on the ward? Current compliance across all completed assessments: 72% Gaps in Assurance: No Freedom to Speak Up posters displayed in some areas during Assessment 1, and staff were unaware of the champions. Steps being undertaken to enhance compliance: Compliance with poster display has increased for ongoing assessments. Posters featuring FTSU champion information have been developed for display in designated areas.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 38 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a deteriorating-patient simulation study day for clinical staff.

Verbatim wording from the response

“Managing the Deteriorating Patient”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 34 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement digital ward metric screens displaying patient-feedback and quality-performance information.

Verbatim wording from the response

“• Is patient feedback shared and used for improvement? Current compliance across all completed assessments: 95% Gaps in Assurance: Staff unaware of IVQA results. Steps being undertaken to enhance compliance: Work is underway to implement a digital ward metric screen for display in ward areas, which will include IVQA results. Works tracked through the Quality Priorities action plans.”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 38 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce bedside nursing handovers, visual quality dashboards and new patient bed boards across the Trust.

Verbatim wording from the response

“Improving Information Sharing”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 35 · response
Published 19 May 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit deteriorating-patient monitoring and escalation compliance and schedule a repeat audit for February 2026.

Verbatim wording from the response

“Deteriorating patient compliance audit”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 4 · response
Published 19 May 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the effectiveness of ward safety huddles and Link Nurse meetings.

Verbatim wording from the response

“• To review the effectiveness of safety huddles in the ward environment”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 35 · response
Published 19 May 2025

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The acute-care NEWS2 minimum standard is not necessarily appropriate for spinal rehabilitation, where documented monitoring plans and specialist clinical judgment may apply.

Verbatim wording from the response

“The NICE guidance relates to acutely unwell adults and therefore consideration to the use of other identified and documented monitoring plans should be considered for use within spinal rehabilitation, where the Trust’s largest grouping of delays exceeding the 12hourly acute care minimum”

Source location

Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Page 12 · response
Published 19 May 2025

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026