PFD report

Ahmedreza Fathi · Prevention of Future Deaths report

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Issued 5 May 2016•Leicester City and South Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
4

Named on the report

Responses found
2

Of 4 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to provide robust, effective and event-responsive complex case planning
    Part of recurring concern: Unreliable care-planning processesPart of recurring concern: Unreliable complex case management
  2. Failure to assess overdose-related intentions and inappropriate drug access for safeguarding purposes
    Part of recurring concern: Unreliable safeguarding response after suspected overdose
  3. Lack of ready access to relevant risk-assessment and case-management information across healthcare and prison records
    Part of recurring concern: Failure to provide clinicians with complete prisoner information for safe assessmentPart of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unsafe interoperability between prison custody and healthcare procedures
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide robust, effective and event-responsive complex case planning

Wider context from the report

“1. Healthcare complex case planning was not robust or effective, and was not reviewed or updated in response to subsequent events. Multi-disciplinary team meetings, if they took place, were not formalised and there was no ready access to all relevant information relating to risk assessment and case management through either System1 (the medical record storage and case management system) held by healthcare, or the ACCT document held by the prison. ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes; Unreliable complex case management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess overdose-related intentions and inappropriate drug access for safeguarding purposes

Wider context from the report

“3. Mr Fathi was taken to hospital with (on the balance of probabilities) an earlier overdose, some weeks before he lost his life. Neither the prison services nor healthcare considered the significance of this event, raised any hospital enquiries or completed an accident/near-miss incident report procedure and applied learning outcomes. This was a missed opportunity to consider Mr Fathi's intentions, his ability to access drugs inappropriately and to take appropriate safeguarding actions. Consideration should be given to adopting a system that ensures investigating such events on each occasion to ensure lessons can be learnt. ”

Is this part of a recurring concern?

Yes — Unreliable safeguarding response after suspected overdose.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of ready access to relevant risk-assessment and case-management information across healthcare and prison records

Wider context from the report

“1. Healthcare complex case planning was not robust or effective, and was not reviewed or updated in response to subsequent events. Multi-disciplinary team meetings, if they took place, were not formalised and there was no ready access to all relevant information relating to risk assessment and case management through either System1 (the medical record storage and case management system) held by healthcare, or the ACCT document held by the prison. ”

Is this part of a recurring concern?

Yes — Failure to provide clinicians with complete prisoner information for safe assessment; Ineffective prison suicide and self-harm prevention systems; Unsafe interoperability between prison custody and healthcare procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to formalise multidisciplinary team meetings

Wider context from the report

“1. Healthcare complex case planning was not robust or effective, and was not reviewed or updated in response to subsequent events. Multi-disciplinary team meetings, if they took place, were not formalised and there was no ready access to all relevant information relating to risk assessment and case management through either System1 (the medical record storage and case management system) held by healthcare, or the ACCT document held by the prison. ”

Is this part of a recurring concern?

Yes — Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to investigate suspected overdose events and apply learning outcomes

Wider context from the report

“3. Mr Fathi was taken to hospital with (on the balance of probabilities) an earlier overdose, some weeks before he lost his life. Neither the prison services nor healthcare considered the significance of this event, raised any hospital enquiries or completed an accident/near-miss incident report procedure and applied learning outcomes. This was a missed opportunity to consider Mr Fathi's intentions, his ability to access drugs inappropriately and to take appropriate safeguarding actions. Consideration should be given to adopting a system that ensures investigating such events on each occasion to ensure lessons can be learnt. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable safeguarding response after suspected overdose.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Under-utilisation of enhanced case management for complex prisoners

Wider context from the report

“2. The enhanced case management system referred to in PSI 64/11 was under-utilised for a prisoner of this complexity and further consideration should be given to its role in situations of this nature. ”

Is this part of a recurring concern?

Yes — Unreliable complex case management.

Open source report

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Review and strengthen management of coronial processes to ensure robust handling of future cases.

    Stated by East Midlands Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2016.
  2. 2

    Provide SEND cards to staff in all secure environments to support appropriate AMPDS triage and emergency information capture.

    Stated by East Midlands Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 May 2016.
  3. 3

    Hold meetings and workshops with Gartree Prison to address access, ambulance activation protocols and partnership working.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 5 May 2016.
  4. 4

    Operate a senior regional group providing oversight, leadership and consistent coordination for secure-environment healthcare issues.

    Stated by East Midlands Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 May 2016.
  5. 5

    Develop safer and more efficient care-delivery practices with secure-environment teams based on locally identified needs.

    Stated by East Midlands Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2016.
  6. 6

    Revise local contingency plans and reissue instructions requiring staff to call an ambulance without delay when serious health concerns arise.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 5 May 2016.
  7. 7

    Collaborate with the East Midlands Ambulance Service to improve joint working and consistency across Leicester-area prisons.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2016.
  8. 8

    Establish a joint emergency response protocol with the East Midlands Ambulance Service across Leicester-area prisons.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 5 May 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and strengthen management of coronial processes to ensure robust handling of future cases.

Verbatim wording from the response

“Thank you for your Regulation 28 Report to Prevent Future Deaths, dated 11 May 2016, bringing to my attention HM Coroner’s concerns arising from the Inquest into the death of Ahmedreza Fathi. I would like to re-emphasise our apologies for the failure to respond to the original Regulation 28 Report. An initial investigation has not found evidence of receipt of this report, however our management of Coronial processes is under review to ensure stronger and more robust handling of all cases to avoid such events in the future.”

Source location

2016-0173-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 1 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide SEND cards to staff in all secure environments to support appropriate AMPDS triage and emergency information capture.

Verbatim wording from the response

“EMAS has been proactively working with secure environment teams to develop working practices to create safe and efficient care delivery. This has been led by local management teams based upon locally identified needs. A key example of this working is the provision of SEND cards (Secondary Emergency Notification of Dispatch) for all secure environments for staff issue. These cards identify the core information required by the AMPDS triage system to appropriately triage patients and act as an aide memoire for front line police and public safety officials.”

Source location

2016-0173-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold meetings and workshops with Gartree Prison to address access, ambulance activation protocols and partnership working.

Verbatim wording from the response

“To address the specific issues identified in relation to Gartree Prison, alongside informing wider regional secure units, an initial meeting has been scheduled for Wednesday 3 August 2016. This meeting will be attended by the ████████ (Deputy Medical Director), ████████ (Consultant Paramedic Lead) from EMAS, and the Head of Operations and Senior Operations Team from HMP Gartree. This meeting will aim to set an agenda to address access issues, ambulance activation protocols and partnership working principles. It is planned that this will be the first of a number of meetings and workshops to address the identified issues and available opportunities.”

Source location

2016-0173-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a senior regional group providing oversight, leadership and consistent coordination for secure-environment healthcare issues.

Verbatim wording from the response

“In order to provide suitable oversight, leadership and empowerment to change, EMAS has now formed a senior regional group to address issues relating to secure environments such as prisons and secure mental health units etc. This centralised approach will enable a consistent and informed approach to this complex area of healthcare provision. This group has membership of senior team members from the Operations Directorate, Medical Directorate, Emergency Planning and Resilience Directorate and Emergency Operations Centre.”

Source location

2016-0173-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop safer and more efficient care-delivery practices with secure-environment teams based on locally identified needs.

Verbatim wording from the response

“EMAS has been proactively working with secure environment teams to develop working practices to create safe and efficient care delivery. This has been led by local management teams based upon locally identified needs. A key example of this working is the provision of SEND cards (Secondary Emergency Notification of Dispatch) for all secure environments for staff issue. These cards identify the core information required by the AMPDS triage system to appropriately triage patients and act as an aide memoire for front line police and public safety officials.”

Source location

2016-0173-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise local contingency plans and reissue instructions requiring staff to call an ambulance without delay when serious health concerns arise.

Verbatim wording from the response

“HMP Gartree has revised the local contingency plans and re-issued instructions in May 2016 to ensure that all staff understand that they must not delay calling an ambulance in all cases where there are serious concerns about the health of an offender. The local protocols now provide clear guidance to all staff to ensure timely, appropriate and effective responses to medical emergencies.”

Source location

Response from National Offender Management Service
Page 1 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with the East Midlands Ambulance Service to improve joint working and consistency across Leicester-area prisons.

Verbatim wording from the response

“In addition HMP Gartree and other prisons in the Leicester area are collaborating with the EMAS to ensure effective joint working and consistency of approach in all the prisons. Representatives of the prison met with EMAS in April 2016, and there is an expectation that a joint emergency response protocol will be in place by 31 July 2016.”

Source location

Response from National Offender Management Service
Page 1 · response
Published 5 May 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a joint emergency response protocol with the East Midlands Ambulance Service across Leicester-area prisons.

Verbatim wording from the response

“In addition HMP Gartree and other prisons in the Leicester area are collaborating with the EMAS to ensure effective joint working and consistency of approach in all the prisons. Representatives of the prison met with EMAS in April 2016, and there is an expectation that a joint emergency response protocol will be in place by 31 July 2016.”

Source location

Response from National Offender Management Service
Page 1 · response
Published 5 May 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026