PFD report

Rory Attwood · Prevention of Future Deaths report

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Issued 10 Dec 2020•Gwent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure to involve primary care contacts in internal or serious incident reviews
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Review practices governing GP involvement in Serious Incident Reviews.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 30 March 2021.
  2. Action

    Develop a process and pro forma to share pertinent information and invite GPs routinely to Serious Incident Reviews.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 30 March 2021.
  3. Action

    Liaise with the Primary Care and Community Division after the trial period to review the GP notification process and take forward suggested amendments.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 30 March 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to involve primary care contacts in internal or serious incident reviews

Wider context from the report

“After his death the charity MIND wrote to me and expressed concerns that Rory had fallen between gaps in services. This was addressed in the internal investigation undertaken by ABUHB, however it is surprising that his GP was not involved in this review and Dr ████████ told me that GPs are rarely asked to participate in these investigations. In order that lessons can be learned and opportunities identified for better partnership working around patients, it would seem appropriate that the patient’s primary care contact (especially when being supervised in the community) be involved in internal / serious incident reviews. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review practices governing GP involvement in Serious Incident Reviews.

Verbatim wording from the response

“Further to your report, I am pleased to inform you that the Aneurin Bevan University Health Board has reviewed its practices with regard to GP involvement in Serious Incident Reviews.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 1 · response
Published 30 March 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a process and pro forma to share pertinent information and invite GPs routinely to Serious Incident Reviews.

Verbatim wording from the response

“Furthermore, the Mental Health and Learning Disabilities Division has devised a process and pro forma to aid the timely sharing of pertinent information, and to ensure that GPs are routinely invited to participate in reviews of Serious Incidents. Copies of both documents are enclosed for your information. Whilst I must highlight that only a small number of GP Surgeries within the Gwent area are managed by the Health Board and the vast majority are managed independently, it is hoped that this process will enable the Health Board to engage with both managed and non-managed GP surgeries when conducting Serious Incident Reviews.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 1 · response
Published 30 March 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Liaise with the Primary Care and Community Division after the trial period to review the GP notification process and take forward suggested amendments.

Verbatim wording from the response

“It is suggested that this process is tried for 6 months; following which, the MH & LD Division will liaise with the Primary Care and Community Division to review the process and take forward any suggested amendments.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 6 · response
Published 30 March 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the pro forma to notify GPs of relevant unexpected deaths, request salient information, and invite review participation.

Verbatim wording from the response

“1. The MH & LD Division will use a pro forma to notify the GP of an unexpected death of a patient in the Division. This will be sent by email from the Division’s Quality and Patient Safety (QPS) department to the GP Practice.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 6 · response
Published 30 March 2021

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Review processes to record third-sector and other organisations' involvement sooner and invite those organisations to participate in relevant reviews.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 30 March 2021.
  2. 2

    Send invitations to relevant third-sector and other organisations in letter format.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 30 March 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review processes to record third-sector and other organisations' involvement sooner and invite those organisations to participate in relevant reviews.

Verbatim wording from the response

“The Mental Health and Learning Disabilities Division is reviewing its processes to ensure that involvement of third sector and other organisations is recorded sooner, thus ensuring that such organisations are also invited to participate when they have been involved in a person’s care. This invitation will be sent in letter format as opposed to the pro forma format described above.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 1 · response
Published 30 March 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send invitations to relevant third-sector and other organisations in letter format.

Verbatim wording from the response

“The Mental Health and Learning Disabilities Division is reviewing its processes to ensure that involvement of third sector and other organisations is recorded sooner, thus ensuring that such organisations are also invited to participate when they have been involved in a person’s care. This invitation will be sent in letter format as opposed to the pro forma format described above.”

Source location

2021-0086-Response-from-Aneurin-Bevan-University-Health-Board-Redacted
Page 1 · response
Published 30 March 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026