PFD report

Rowan Louis Thompson · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 17 Nov 2022•Manchester North

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Absence of deputy or ward manager cover at weekends
    Part of recurring concern: Insufficient safe staffing and senior cover out of hours
  2. Failure of the system for auditing observations and documentation
  3. Failure to conduct higher-level investigations into patterns of missed observations and falsified records
    Part of recurring concern: Failure to assure reliable patient observationsPart of recurring concern: Inadequate safety incident investigations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Carry out a thematic review of CAMHS observation-record audits to identify themes and resulting actions.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  2. Action

    Conduct a nationally commissioned independent review of patient services, escalation, oversight and staff culture across Greater Manchester Mental Health NHS Foundation Trust.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 18 October 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    The Trust disputes that staff experience and skill mix were inadequate during the relevant weekend, stating no concerns had been identified.

    Stated by Greater Manchester Mental Health NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of deputy or ward manager cover at weekends

Wider context from the report

“3. Given the specialist nature of the Gardner, the fact that this is a high risk environment and somewhere where the situation can change in an instant given the nature of the patients the experience of the staff in charge on the 3rd October 2020 was a concern. There was no rationale other than commissioning why a deputy or ward manager was not working at a weekend (when there are less activities to occupy the patients). The evidence heard suggested to the court that a more experienced nurse was always required on this unit. ”

Is this part of a recurring concern?

Yes — Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the system for auditing observations and documentation

Wider context from the report

“1. System by which observations and documentation are audited lacks rigour and is ineffective. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct higher-level investigations into patterns of missed observations and falsified records

Wider context from the report

“2. At the time of the CCTV review and investigation following Rowan’s death there was a missed opportunity for management to understand the gravity and nature of the situation. There was no higher level investigation, so for example: a) Whether the staff who failed to complete observations/falsify records did so when working a particular shift ie night shift b) Whether the staff who failed to complete observations/falsify records did so when working weekends rather than during the week c) Whether there was any correlation between missed observations / falsifying of records and shifts when there was no deputy or ward manager on duty. ”

Is this part of a recurring concern?

Yes — Failure to assure reliable patient observations; Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure sufficiently experienced nursing staff in charge of the specialist high-risk unit

Wider context from the report

“3. Given the specialist nature of the Gardner, the fact that this is a high risk environment and somewhere where the situation can change in an instant given the nature of the patients the experience of the staff in charge on the 3rd October 2020 was a concern. There was no rationale other than commissioning why a deputy or ward manager was not working at a weekend (when there are less activities to occupy the patients). The evidence heard suggested to the court that a more experienced nurse was always required on this unit. ”

Is this part of a recurring concern?

Yes — Failure to ensure adequate senior nursing leadership for safe patient care; Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out a thematic review of CAMHS observation-record audits to identify themes and resulting actions.

Verbatim wording from the response

“During the inquest the Associate Director of Quality gave evidence in relation to the daily audits of observation records in our Child and Adolescent Mental Health Services (CAMHS). Concerns were raised that these audits lacked vigour and were ineffective due to the themes and times, days not being considered in the longer term, rather they are completed daily.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 1 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a nationally commissioned independent review of patient services, escalation, oversight and staff culture across Greater Manchester Mental Health NHS Foundation Trust.

Verbatim wording from the response

“In addition, NHS England’s (NHSE) have nationally commissioned an Independent Review which is being managed and led by the Northwest Region. An external Independent Chair has been appointed who is currently in the process of developing the Terms of Reference for the review. As part of the review process the Independent Chair will be making contact with Rowan’s family, to understand their experiences of the care Rowan received.”

Source location

Response from NHS England
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust disputes that staff experience and skill mix were inadequate during the relevant weekend, stating no concerns had been identified.

Verbatim wording from the response

“Staffing at the Gardener Unit – as is the case for all other wards within CAMHS – is continually monitored by local managers with review and approval processes in place at the time each staff rota is produced and proactively, and on a rolling basis, to ensure that each individual shift is fully staffed and takes into account any changes that may have occurred at ward level since the staff rotas were first prepared e.g. a change in observations. Briefing meetings occur in advance of every weekend to review staffing requirements for the full weekend and provide the opportunity for local managers to make any required changes.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

It is not possible to have a deputy ward manager working every shift at the Gardener Unit and other wards.

Verbatim wording from the response

“The Gardener Unit has one Ward Manager and three Deputy Ward Managers in its establishment; while Ward Managers do not typically work weekends, Deputy Ward Managers do work shifts across the full week (including nights) but it is not possible to have a Deputy Ward Manager working every shift at the Gardener Unit (and other wards). Weekends are often viewed by the young people as an opportunity for more relaxed and individual time (different to attending planned College lessons or sessions with an MDT member during the week for example) but other activities and sessions do still take place supported by the nursing team and these also include planned visits and social type activities on the ward.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 3 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing staffing reviews, weekend briefings and escalation systems are considered sufficient to identify and address changing clinical and staffing needs.

Verbatim wording from the response

“Staffing requirements for the Gardener Unit are determined both by the number of ward based nursing staff required to undertake planned tasks and duties during each shift (clinical care, administration of medication, liaison with other professionals and security/environmental requirements for example) and by the individual clinical and risk needs of the young people resident on the ward at that time. Staffing numbers and skill mix are therefore dynamic and can fluctuate on a shift-by-shift basis requiring close oversight of staffing to ensure that the needs of the young people are met safely, and that staff are supported to provide effective care.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Greater Manchester Mental Health NHS Foundation Trust is responsible for addressing the specific operational changes arising from the concerns.

Verbatim wording from the response

“We understand you have also addressed this Report to Greater Manchester Mental Health NHS Foundation Trust. They will address specifics as to the changes being implemented on the ground.”

Source location

Response from NHS England
Page 1 · response
Published 18 October 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Identify a Division to test the agreed observation-review priorities before Trust-wide implementation.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  2. 2

    Review staff training needs and develop a programme supporting therapeutic-observation practice.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  3. 3

    Review Trust policy and practice on therapeutic observations and engagement.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  4. 4

    Publish the independent review findings on the NHS England website so identified learning can be shared publicly.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  5. 5

    Implement national mental health service improvements, including increased spending and staffing, through the Mental Health Implementation Plan.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 18 October 2023.
  6. 6

    Review the independent review findings through the Regulation 28 Working Group.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 18 October 2023.
  7. 7

    Discuss received Prevention of Future Deaths reports through the Regulation 28 Working Group and share resulting learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 18 October 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify a Division to test the agreed observation-review priorities before Trust-wide implementation.

Verbatim wording from the response

“A workshop was held with staff and patients on December 16th 2022 where priorities have been agreed for the review of observations including:”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review staff training needs and develop a programme supporting therapeutic-observation practice.

Verbatim wording from the response

“The Trust is reviewing the use of therapeutic observations and engagement across the whole Trust, being led by the Head of Nursing Practice. The purpose of the review is to identify best practice standards and guidance on the management and practice of therapeutic observations & engagement, legal framework and requirements for staff training and competency assessment.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Trust policy and practice on therapeutic observations and engagement.

Verbatim wording from the response

“The Trust is reviewing the use of therapeutic observations and engagement across the whole Trust, being led by the Head of Nursing Practice. The purpose of the review is to identify best practice standards and guidance on the management and practice of therapeutic observations & engagement, legal framework and requirements for staff training and competency assessment.”

Source location

Response from Greater Manchester Mental Health NHS Foundation Trust
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the independent review findings on the NHS England website so identified learning can be shared publicly.

Verbatim wording from the response

“NHS England has committed itself to transparency and will publish the findings of the external Independent Review in the public domain on the website of NHS England, in order that any learning identified can be shared as it is generally accepted that there is a public benefit in the learning identified in such reviews.”

Source location

Response from NHS England
Page 3 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement national mental health service improvements, including increased spending and staffing, through the Mental Health Implementation Plan.

Verbatim wording from the response

“On a national level, NHSE are prioritising making improvements to mental health services, which are being implemented under the NHS Mental Health Implementation Plan 2019/20 – 2023/24. The plan looks to increase spending and, crucially, staffing levels, to include for secure mental health services, and will help ensure that patients receive high quality, safe and therapeutic care.”

Source location

Response from NHS England
Page 2 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the independent review findings through the Regulation 28 Working Group.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action. The Working Group will review the findings of the Independent Review in due course.”

Source location

Response from NHS England
Page 3 · response
Published 18 October 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss received Prevention of Future Deaths reports through the Regulation 28 Working Group and share resulting learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action. The Working Group will review the findings of the Independent Review in due course.”

Source location

Response from NHS England
Page 3 · response
Published 18 October 2023

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026