PFD report

Daniel Xavier · Prevention of Future Deaths report

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Issued 1 Jul 2022•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
18

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to account for learning disability when taking a clear clinical history
    Part of recurring concern: Incomplete clinical history-taking
  2. Failure to provide effective referral communication and formal handover to the surgical team
    Part of recurring concern: Unreliable and delayed surgical referral and reviewPart of recurring concern: Unreliable clinical handover processes
  3. Failure to consider and act on dangerously elevated creatinine results before discharge
    Part of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.15

  1. Action

    Carry out a public consultation on the Code of Practice for mandatory learning disability and autism training.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 23 September 2022.
  2. Action

    Make the first e-learning component of Oliver McGowan Mandatory Training available.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 23 September 2022.
  3. Action

    Require CQC-registered service providers to ensure employees receive role-appropriate learning disability and autism training.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 23 September 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to account for learning disability when taking a clear clinical history

Wider context from the report

“3. Due regard was not given to Mr Xavier’s learning disability during his admission on 21st October 2021. Insufficient time and care was taken to establish a clear history from the patient, most pertinently his 7-day history of constipation. ”

Is this part of a recurring concern?

Yes — Incomplete clinical history-taking.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide effective referral communication and formal handover to the surgical team

Wider context from the report

“2. Mr Xavier’s referral to the surgical team by his GP was chaotic. No telephone contact was made between the GP and the on call surgical team. Mr Xavier was therefore triaged by a ED nurse and subsequently, a rapid assessment team junior doctor before he was brought to the attention of the surgical team. Despite these assessments, no formal handover was provided to the surgical team, setting out the extent of the history, clinical observations and diagnostic processes that had previously taken place. Despite these shortcomings, the surgical team accepted the referral without considering Mr Xavier’s clinical records beforehand. ”

Is this part of a recurring concern?

Yes — Unreliable and delayed surgical referral and review; Unreliable clinical handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider and act on dangerously elevated creatinine results before discharge

Wider context from the report

“1. Prior to Mr Xavier’s discharge from hospital on the evening of 21st October 2021, the deceased’s venous blood gas results were not considered and acted upon by staff. The results, available from 13.17, indicated that Mr Xavier had a dangerously elevated creatinine level. Evidence heard at inquest indicated that had the results been considered, Mr Xavier would not have been discharged, he would have been escalated to the resuscitation department. Further, the Trust accepted that had the creatinine levels been acted upon, it is likely that the outcome for Mr Xavier could have been different. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review clinical records before accepting a surgical referral

Wider context from the report

“2. Mr Xavier’s referral to the surgical team by his GP was chaotic. No telephone contact was made between the GP and the on call surgical team. Mr Xavier was therefore triaged by a ED nurse and subsequently, a rapid assessment team junior doctor before he was brought to the attention of the surgical team. Despite these assessments, no formal handover was provided to the surgical team, setting out the extent of the history, clinical observations and diagnostic processes that had previously taken place. Despite these shortcomings, the surgical team accepted the referral without considering Mr Xavier’s clinical records beforehand. ”

Is this part of a recurring concern?

Yes — Failure to review relevant clinical records before care decisions; Unreliable and delayed surgical referral and review.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out a public consultation on the Code of Practice for mandatory learning disability and autism training.

Verbatim wording from the response

“Furthermore, the Secretary of State will publish a Code of Practice that will outline how to meet the new requirement for mandatory training including its content, delivery, ongoing monitoring and evaluation. The government will carry out a public consultation on the Code of Practice and timings for this consultation are currently being considered.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make the first e-learning component of Oliver McGowan Mandatory Training available.

Verbatim wording from the response

“To support this new training requirement, the government have made significant progress on the Oliver McGowan Mandatory Training which was trialled in England during 2021 with over 8000 people. Part one of the training – an e-learning package – is now available.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require CQC-registered service providers to ensure employees receive role-appropriate learning disability and autism training.

Verbatim wording from the response

“Introducing mandatory training is an important way in which we can address persistent disparities in health and care outcomes for people with a learning disability and autistic people as evidenced from LeDeR reports. That is why the Government have now introduced a requirement for CQC registered service providers to ensure their employees receive learning disability and autism training appropriate to their role, as set out in the Health and Care Act 2022, which came into force on 1 July 2022.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a Code of Practice covering mandatory training requirements, content, delivery, monitoring and evaluation.

Verbatim wording from the response

“Furthermore, the Secretary of State will publish a Code of Practice that will outline how to meet the new requirement for mandatory training including its content, delivery, ongoing monitoring and evaluation. The government will carry out a public consultation on the Code of Practice and timings for this consultation are currently being considered.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a learning-disability section to statutory and mandatory training.

Verbatim wording from the response

“Across the hospital, all specialties will be asked to have learning disability (LD) training during their governance days this year. The hospital currently has a LD nurse on site 2 days a week and with future appointments will have one 4-5 days a week. There will be a LD section as part of statutory and mandatory training by the end of the year.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Examine whether electronic patient records can track VBGs and provide an audit trail and completion alert.

Verbatim wording from the response

“In the medium term, the department is examining whether VBGs can be tracked on the electronic patient records system in the same way as happens with ECGs. This would have the additional benefit of providing a more robust audit trail than paper and giving an immediate alert that a test had been completed.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply a vulnerable-patient flag to all emergency-department patients with a learning disability.

Verbatim wording from the response

“Within ED, all patients with a learning disability will have the vulnerable patient flag applied to them on the electronic patient records system to raise awareness. As part of an SOP, all patients with a learning disability will be discussed with by a senior clinician (ST3 plus) as a minimum and prioritised for early review. The SOP is part of the induction package.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require senior-clinician discussion and early review for all emergency-department patients with a learning disability through the SOP and induction package.

Verbatim wording from the response

“Within ED, all patients with a learning disability will have the vulnerable patient flag applied to them on the electronic patient records system to raise awareness. As part of an SOP, all patients with a learning disability will be discussed with by a senior clinician (ST3 plus) as a minimum and prioritised for early review. The SOP is part of the induction package.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop internal professional standards for specialty teams reviewing emergency-department patients, including training on locating relevant electronic records information.

Verbatim wording from the response

“The site is developing internal professional standards for speciality teams reviewing patients in the emergency department. This will include training on where to find all relevant information including tests carried out and GP consultation within the electronic patient records system. The expectation is to have these agreed by the end of October 2022.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide learning-disability training for hospital specialties during governance days.

Verbatim wording from the response

“Across the hospital, all specialties will be asked to have learning disability (LD) training during their governance days this year. The hospital currently has a LD nurse on site 2 days a week and with future appointments will have one 4-5 days a week. There will be a LD section as part of statutory and mandatory training by the end of the year.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Brief staff to perform three safety checks of results at availability, referral or movement to SDEC, and discharge.

Verbatim wording from the response

“Learning from the incident has been shared widely within the department, including at induction and at daily safety briefings. Furthermore, all staff have been briefed on the need for 3 pauses for safety, whereby checks are undertaken when the result is first available, then rechecked at the point of referral/movement to SDEC (Same Day Emergency Care) unit and then a further check at the point of discharge.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate the VBG process and additional resources using quality improvement methodology.

Verbatim wording from the response

“In response to this incident, the Emergency Department (ED) are piloting a new process for the management of VBG results. The process requires the person taking blood to take the result for sign off straight away and there is an allocated clinician who is dedicated solely to review VBGs, sign ECGs and take any resulting actions immediately. The effectiveness of this process and the additional resources required will be evaluated by October 2022 and developed using quality improvement methodology.”

Source location

Response from Barts Health NHS
Page 1 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with primary-care colleagues to improve the referral system.

Verbatim wording from the response

“The Trust is working with senior colleagues from primary care to improve the system. Consideration is being given to introducing a single referral telephone line where calls are screened and accepted. We expect to have agreed a system by the end of October 2022. The principle will be that there is automatic acceptance of referrals from GPs.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot a dedicated process for immediate VBG result sign-off, clinician review, ECG signing and resulting actions.

Verbatim wording from the response

“In response to this incident, the Emergency Department (ED) are piloting a new process for the management of VBG results. The process requires the person taking blood to take the result for sign off straight away and there is an allocated clinician who is dedicated solely to review VBGs, sign ECGs and take any resulting actions immediately. The effectiveness of this process and the additional resources required will be evaluated by October 2022 and developed using quality improvement methodology.”

Source location

Response from Barts Health NHS
Page 1 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider introducing a screened single referral telephone line with automatic acceptance of GP referrals.

Verbatim wording from the response

“The Trust is working with senior colleagues from primary care to improve the system. Consideration is being given to introducing a single referral telephone line where calls are screened and accepted. We expect to have agreed a system by the end of October 2022. The principle will be that there is automatic acceptance of referrals from GPs.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Share incident learning within the department through induction and daily safety briefings.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 September 2022.
  2. 2

    Require clinicians assessing emergency-department patients to document immediate management plans in Cerner.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 September 2022.
  3. 3

    Increase onsite learning-disability nurse provision to four or five days per week through future appointments.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 23 September 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share incident learning within the department through induction and daily safety briefings.

Verbatim wording from the response

“Learning from the incident has been shared widely within the department, including at induction and at daily safety briefings. Furthermore, all staff have been briefed on the need for 3 pauses for safety, whereby checks are undertaken when the result is first available, then rechecked at the point of referral/movement to SDEC (Same Day Emergency Care) unit and then a further check at the point of discharge.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require clinicians assessing emergency-department patients to document immediate management plans in Cerner.

Verbatim wording from the response

“With regards to the internal processes within ED, it has been agreed that the clinician assessing the patient should document the immediate management plan (including tests and treatment) on the Cerner (electronic patient records system) record.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase onsite learning-disability nurse provision to four or five days per week through future appointments.

Verbatim wording from the response

“Across the hospital, all specialties will be asked to have learning disability (LD) training during their governance days this year. The hospital currently has a LD nurse on site 2 days a week and with future appointments will have one 4-5 days a week. There will be a LD section as part of statutory and mandatory training by the end of the year.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 23 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026