PFD report

Steven Roy Davidson · Prevention of Future Deaths report

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Issued 21 Oct 2025•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Inability to navigate System One records to find previous incidents of self-harm in prison
    Part of recurring concern: Failure to make previous self-harm and suicide-risk information available for safety assessmentsPart of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable access to relevant clinical records for safe care
  2. Failure to search clinicians’ records from previous prison stays during Reception Health Screens or mental health needs reviews
    Part of recurring concern: Failure to review relevant clinical records before care decisionsPart of recurring concern: Inadequate prison reception safeguards
  3. Insufficient training to understand and utilise System One records for previous history
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Deliver structured SystmOne training through induction, refresher training, and equivalent training for long-term agency staff.

    Stated by HCRG Care GroupStated in progressThe respondent said that this action was in progress when they made their response on 28 October 2025.
  2. Action

    Require agency staff to confirm in writing that they understand how to navigate SystmOne clinical records and record confirmations.

    Stated by HCRG Care GroupStated plannedThe respondent said that this action was planned when they made their response on 28 October 2025.
  3. Action

    Expand monthly clinical-note audits to check access to relevant historic information during risk assessments and report findings through governance and quality monitoring.

    Stated by HCRG Care GroupStated plannedThe respondent said that this action was planned when they made their response on 28 October 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inability to navigate System One records to find previous incidents of self-harm in prison

Wider context from the report

“(1) Health Care Staff at HMP Chelmsford say that they are: (i) not able to navigate the System One records sufficiently well to find information about previous incidents of self- harm in prison; and/ or (ii) not sufficiently aware of the importance of searching the records made by clinicians during previous prison stays when conducting Reception Health Screens and/ or reviews of a prisoner’s mental health needs. (iii) May not be sufficiently trained to understand and utilise System One records to find previous history, including incidents of self- harm in custody. ”

Is this part of a recurring concern?

Yes — Failure to make previous self-harm and suicide-risk information available for safety assessments; Ineffective prison suicide and self-harm prevention systems; Unreliable access to relevant clinical records for safe care.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to search clinicians’ records from previous prison stays during Reception Health Screens or mental health needs reviews

Wider context from the report

“(1) Health Care Staff at HMP Chelmsford say that they are: (i) not able to navigate the System One records sufficiently well to find information about previous incidents of self- harm in prison; and/ or (ii) not sufficiently aware of the importance of searching the records made by clinicians during previous prison stays when conducting Reception Health Screens and/ or reviews of a prisoner’s mental health needs. (iii) May not be sufficiently trained to understand and utilise System One records to find previous history, including incidents of self- harm in custody. ”

Is this part of a recurring concern?

Yes — Failure to review relevant clinical records before care decisions; Inadequate prison reception safeguards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient training to understand and utilise System One records for previous history

Wider context from the report

“(1) Health Care Staff at HMP Chelmsford say that they are: (i) not able to navigate the System One records sufficiently well to find information about previous incidents of self- harm in prison; and/ or (ii) not sufficiently aware of the importance of searching the records made by clinicians during previous prison stays when conducting Reception Health Screens and/ or reviews of a prisoner’s mental health needs. (iii) May not be sufficiently trained to understand and utilise System One records to find previous history, including incidents of self- harm in custody. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver structured SystmOne training through induction, refresher training, and equivalent training for long-term agency staff.

Verbatim wording from the response

“SystmOne is the NHS electronic patient record system used in prison and custodial healthcare settings across the country. NHS North of England Commissioning Support (NECS) provides training and technical support for users of SystmOne, including system navigation, search functions and information retrieval. HCRG has amended its training provision so that all new staff will now receive structured SystmOne training as part of their induction, provided by NECS and recorded in the mandatory training schedule. This will include guidance on locating clinical information that may be stored in different parts of the system (see further below). Refresher training will also be provided to existing staff within three months and recorded in their personal training record.”

Source location

Response from HCRG Care Group
Page 1 · response
Published 28 October 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require agency staff to confirm in writing that they understand how to navigate SystmOne clinical records and record confirmations.

Verbatim wording from the response

“All agency staff will be required to confirm in writing that they understand how to navigate clinical records held in SystmOne and this will be recorded in the ShareDrive. Any long-term agency staff will also complete the same structured training as permanent staff.”

Source location

Response from HCRG Care Group
Page 1 · response
Published 28 October 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand monthly clinical-note audits to check access to relevant historic information during risk assessments and report findings through governance and quality monitoring.

Verbatim wording from the response

“To ensure that records are being reviewed appropriately, the existing monthly audit of clinical notes will now include specific checks as to whether practitioners have accessed relevant historic information when assessing risk. Findings from the audit will feed into governance meetings and quality and performance monitoring available to NHS England commissioners.”

Source location

Response from HCRG Care Group
Page 2 · response
Published 28 October 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce through clinical governance that practitioners consider risk-related history, including information beyond the default summary record view.

Verbatim wording from the response

“All Practitioners conducting clinical assessments should, as part of good practice, review relevant patient history when undertaking reception screenings, mental health reviews or risk assessments. In this case, it appears that practitioners focused primarily on Mr Davidson's current presentation rather than reviewing earlier records in depth. HCRG will reinforce through clinical governance that risk-related history should be considered when assessing patients, and that in some cases this may involve searching beyond the default summary record view.”

Source location

Response from HCRG Care Group
Page 2 · response
Published 28 October 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed SystmOne training into governance and supervision processes to support consistent and safe use of the platform.

Verbatim wording from the response

“HCRG’s Performance and Quality teams are embedding SystmOne training into existing governance and supervision processes to ensure consistent and safe use of the platform. Staff may also contact the Performance and Quality Lead if further clarification is needed, either directly or via their line manager.”

Source location

Response from HCRG Care Group
Page 2 · response
Published 28 October 2025

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026