PFD report

Kenneth Stanley Baylis · Prevention of Future Deaths report

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Issued 29 Feb 2024•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
28

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Inadequate suicide mitigation
  2. Inadequate review following a serious suicide attempt or death
    Part of recurring concern: Failure to learn from deaths through systematic review
  3. Lack of compliance with the Planned Leave policy
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.19

  1. Action

    Reinforce planned-leave policy compliance through staff review and acknowledgement, a leave record, and auditing of completed records.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  2. Action

    Provide each patient with a named nurse who agrees at least weekly family or carer contact and audits involvement in care planning and risk assessment.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  3. Action

    Update clinical risk guidance, safety-planning documentation, audits and healthcare-record forms in line with current evidence and guidelines.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    SAFETool use is not clinically indicated for every patient admitted to the ward.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate suicide mitigation

Wider context from the report

“2. Inadequate suicidal risk assessment and suicide mitigation ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate review following a serious suicide attempt or death

Wider context from the report

“4. Inadequate review and incident investigation following a serious suicide attempt or a death ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of compliance with the Planned Leave policy

Wider context from the report

“3. Lack of compliance with the Trusts Planned Leave policy. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate incident investigation following a serious suicide attempt or death

Wider context from the report

“4. Inadequate review and incident investigation following a serious suicide attempt or a death ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely involve family in patients' risk assessment, care planning and safety planning

Wider context from the report

“1. Family are not routinely or regularly involved in a patients risk assessment, care plan and safety planning. ”

Is this part of a recurring concern?

Yes — Failure to involve families and carers in safety-critical care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate suicidal risk assessment

Wider context from the report

“2. Inadequate suicidal risk assessment and suicide mitigation ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce planned-leave policy compliance through staff review and acknowledgement, a leave record, and auditing of completed records.

Verbatim wording from the response

“All wards have been supported to further review the Trust planned leave policy within team meetings and individual supervision. In addition, all staff were asked to read the policy again and sign to say that this has been read and understood. To ensure this is being routinely followed a door board/Leave record has been put in place which has detail of each planned leave. Every time a patient leaves the ward on planned leave the following is entered: date and time of planned leave, actual time left/returned to the ward, member of staff facilitating leave, what the patient was wearing, presentation of patient prior and post leave and destination of leave. This door board/leave record is audited to ensure it is being completed fully.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide each patient with a named nurse who agrees at least weekly family or carer contact and audits involvement in care planning and risk assessment.

Verbatim wording from the response

“The wards within MHSOP have reviewed their processes for involving family members in care and treatment and the following is now routinely in place on all wards:”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update clinical risk guidance, safety-planning documentation, audits and healthcare-record forms in line with current evidence and guidelines.

Verbatim wording from the response

“Trust guidance relating to risk assessment, formulation and safety planning has been reviewed in line with NICE guidelines and the latest updates from NHSE and suicide prevention evidence and literature. The Trust Lead for Self-harm and Suicide Prevention is leading this work and has met with NHSE and other leaders in suicide prevention to scope how other Trust’s have implemented this to inform Nottinghamshire Healthcare’s continued work. Updated guidance is reflected in the Trust’s new Clinical Risk and Safety Policy (due to be ratified in May 2024) and guidance documents relating to psychosocial assessment, formulation, and safety planning in relation to suicidality, including self-harm have been developed. Audits, and risk and safety forms within healthcare records are being reviewed and updated to ensure that these support improvement.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the SAFETool across all MHSOP wards with staff training on its use.

Verbatim wording from the response

“One of the risk assessment frameworks utilised across the MHSOP care unit, and currently being introduced to the wider Mental Health Care Group, is the Suicide Assessment Framework E-Tool (SAFETool) – this is a suite of peer reviewed clinical tools to improve quality, consistency and documentation of assessment and response to suicidal patients.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 3 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share approved investigation reports with relevant teams and witnesses and support incident-specific learning reflections.

Verbatim wording from the response

“To ensure that Serious Incident Investigators understand the requirement for staff interviews as part of the investigation each investigator is emailed when the investigation is allocated to ensure they are informed of this requirement, this is included in a standard email template to ensure consistent communication. The MHSOP Clinical Governance team maintain contact and act as a point of reference for the investigation panel and will oversee this as a consistent practice. Upon completion and approval of the Serious Incident investigation the final report is shared with the relevant service and team/ward manager so that they can discuss in detail with their team. The support in sharing lessons learnt is tailored dependent on the incident and could include reflective discussions to team time out sessions to ensure the correct level of learning is undertaken. The MHSOP Clinical”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invite families and carers to ward multidisciplinary meetings using a standard template and audit invitations and involvement.

Verbatim wording from the response

“• In addition to this, weekly/fortnightly multi-disciplinary meetings (MDT) take place on each ward and families and carers are routinely invited which is audited on a weekly basis. There is a universal MDT template (Appendix 3) which is used for documenting the meetings and it specifically asks if family members were invited and details their involvement in care and treatment.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct serious-incident discussions and thematic reviews through MHSOP safety, risk, quality-assurance and improvement forums.

Verbatim wording from the response

“Detailed discussion of serious incidents within the care unit is held in the MHSOP Health, Safety and Risk meeting and thematic review of serious incidents is completed via the MHSOP Quality Assurance and Improvement forum. These forums facilitate discussion and review across services and are Chaired by the Care Unit senior management team. The MHSOP care unit has a Learning the lessons bulletin which is shared across all services and teams to disseminate learning from serious incidents – this bulletin is featured on the agenda for the MHSOP Quality Operational Group and is disseminated across all service and team meetings to encourage active reporting and learning from incidents.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed SAFETool paperwork in the RIO electronic patient record and require staff to complete forms there.

Verbatim wording from the response

“The use of the tool within MHSOP wards and learning from this has been identified and as a result the following changes are taking place:”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 3 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate SAFETool learning and reflection into staff supervision and monitor training and supervision compliance.

Verbatim wording from the response

“• Use of the SAFETool is not indicated for all patients admitted to the ward and where it is utilised the learning and reflection on the use of the tool will be incorporated into supervision for the member of staff to ensure the training is embedding into practice. Clinical and managerial supervision takes place monthly for staff members and provides support to staff from a named senior/experienced clinician to promote reflection, learning and development within clinical practice. Kingsley Ward supervision compliance is consistently within Trust targets and all staff have yearly mandated training from the Trust in clinical supervision to ensure this is being carried out effectively. Staff on Kingsley Ward are all currently up to date on their mandated clinical supervision training.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate learning from serious incidents through the MHSOP Learning the Lessons bulletin and service and team meetings.

Verbatim wording from the response

“Detailed discussion of serious incidents within the care unit is held in the MHSOP Health, Safety and Risk meeting and thematic review of serious incidents is completed via the MHSOP Quality Assurance and Improvement forum. These forums facilitate discussion and review across services and are Chaired by the Care Unit senior management team. The MHSOP care unit has a Learning the lessons bulletin which is shared across all services and teams to disseminate learning from serious incidents – this bulletin is featured on the agenda for the MHSOP Quality Operational Group and is disseminated across all service and team meetings to encourage active reporting and learning from incidents.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require investigators to address staff interviews through standard allocation emails and clinical-governance oversight.

Verbatim wording from the response

“To ensure that Serious Incident Investigators understand the requirement for staff interviews as part of the investigation each investigator is emailed when the investigation is allocated to ensure they are informed of this requirement, this is included in a standard email template to ensure consistent communication. The MHSOP Clinical Governance team maintain contact and act as a point of reference for the investigation panel and will oversee this as a consistent practice. Upon completion and approval of the Serious Incident investigation the final report is shared with the relevant service and team/ward manager so that they can discuss in detail with their team. The support in sharing lessons learnt is tailored dependent on the incident and could include reflective discussions to team time out sessions to ensure the correct level of learning is undertaken. The MHSOP Clinical”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce collaborative care-planning conversations with every newly admitted patient and their relative or carer.

Verbatim wording from the response

“• Kingsley Ward during March 2024 ran a patient and carer survey to ask about involvement in care planning and risk assessment and which they plan to continue to monitor effectiveness of changes made and identify further improvements required. This initial survey has informed the introduction of a collaborative care planning conversation with every newly admitted patient and their relative/carer to all MHSOP ward. This includes a structured conversation to co-produce the care plans for each patient as they are admitted to the in-patient ward.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ratify the updated Clinical Risk and Safety Policy.

Verbatim wording from the response

“Trust guidance relating to risk assessment, formulation and safety planning has been reviewed in line with NICE guidelines and the latest updates from NHSE and suicide prevention evidence and literature. The Trust Lead for Self-harm and Suicide Prevention is leading this work and has met with NHSE and other leaders in suicide prevention to scope how other Trust’s have implemented this to inform Nottinghamshire Healthcare’s continued work. Updated guidance is reflected in the Trust’s new Clinical Risk and Safety Policy (due to be ratified in May 2024) and guidance documents relating to psychosocial assessment, formulation, and safety planning in relation to suicidality, including self-harm have been developed. Audits, and risk and safety forms within healthcare records are being reviewed and updated to ensure that these support improvement.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review IR1 incidents through assigned IR2 managers, monthly completion reports, and supervision-based learning.

Verbatim wording from the response

“MHSOP have regular Time Out sessions with teams and in the session on the 22nd of March 2024 had a dedicated agenda item which covered learning and reflections from this quality improvement plan which included the learning about IR1s. Senior managers do regularly receive IR1s from all teams within MHSOP including ward and community teams. Following completion of an IR1 a manager is identified to complete an IR2 which reviews the incident and any learning that is identified from it. Senior managers receive monthly reports which indicate if the IR2s have been completed and ensure none have been missed and addition learning from incidents is included within management and clinical supervision which occurs monthly for each member of staff.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enhance and evaluate suicide-prevention and self-harm training with updated awareness and response content and consistent delivery.

Verbatim wording from the response

“• Suicide prevention and self-harm training is provided, overseen and evaluated by the Trust Lead for Self-harm and Suicide Prevention and the suicide prevention training team to ensure quality and consistency of training. The Suicide Prevention team also work with clinical teams to support implementation. This was reviewed and enhanced in early 2024, to provide assurance re quality and oversight, and include updated self-harm awareness and response training in addition to suicide prevention awareness and response training for consistent language, content and approach.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the PSIRF policy and local patient-safety incident response plan following stakeholder consultation.

Verbatim wording from the response

“To date the trust has completed the PSIRF policy and PSIRP (patient safety incident response plan), which sets out the local priorities for the next year. As part of the development of the PSIRP the trust met and consulted with a number of stakeholders; commissioners, service users, clinical staff and services and continue to do so.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen SAFETool training with family and carer involvement content and reflective case studies.

Verbatim wording from the response

“• The training will be facilitated by one of the Trusts Clinical Educators for Suicide Prevention who also has an extensive clinical background within MHSOP. The training already incorporates family/carer involvement within risk assessment and care planning, but this has been further strengthened and includes case studies to enable staff to undertake reflection and learning during the training session.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement PSIRF across the Trust by August 2024.

Verbatim wording from the response

“The Trust is in the process of moving towards the Patient Safety Incident Response Framework. (PSIRF) It represents a significant shift in the way the NHS responds to patient safety incidents and is a major step towards establishing a safety management system across the NHS and is also a key part of the NHS patient safety strategy. This new framework replaces the SI Framework and makes no distinction between ‘patient safety incidents’ and ‘Serious Incidents’ and so it removes the SI classification and the threshold for it.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a standardised ward and community meeting governance template incorporating incident data and learning discussions across MHSOP wards.

Verbatim wording from the response

“The Mental Health Care Group, of which MHSOP is part of, is introducing a new governance structure which includes a standardised template for ward and community meetings and within this data on incidents will be included and discussions take place within the team to reflect on the incidents to ascertain whether there is any learning and improvement required. This is currently being piloted within the Care Group and is due to go live across all MHSOP wards during June 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

SAFETool use is not clinically indicated for every patient admitted to the ward.

Verbatim wording from the response

“• Use of the SAFETool is not indicated for all patients admitted to the ward and where it is utilised the learning and reflection on the use of the tool will be incorporated into supervision for the member of staff to ensure the training is embedding into practice. Clinical and managerial supervision takes place monthly for staff members and provides support to staff from a named senior/experienced clinician to promote reflection, learning and development within clinical practice. Kingsley Ward supervision compliance is consistently within Trust targets and all staff have yearly mandated training from the Trust in clinical supervision to ensure this is being carried out effectively. Staff on Kingsley Ward are all currently up to date on their mandated clinical supervision training.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Share IR1 and serious-incident requirements with staff and audit community-team recognition and reporting of serious incidents.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  2. 2

    Deliver refresher SAFETool and RIO training to all Kingsley Ward staff by 1 June 2024.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 6 March 2024.
  3. 3

    Provide commissioned PSIRF training through an approved external provider.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 6 March 2024.
  4. 4

    Hold monthly carers meetings at each hospital site to obtain feedback and identify required improvements.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  5. 5

    Develop and implement a communication plan for the PSIRF transition.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.
  6. 6

    Transition from the National Reporting and Learning System to Learning from Patient Safety Events.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  7. 7

    Discuss consent and the Carers and Confidentiality guide with ward staff in team meetings.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  8. 8

    Enhance the Patient Safety Team with additional governance, expertise and resource for PSIRF transition and embedding.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 March 2024.
  9. 9

    Continue monitoring the effectiveness of family-involvement changes through patient and carer surveys.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 March 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share IR1 and serious-incident requirements with staff and audit community-team recognition and reporting of serious incidents.

Verbatim wording from the response

“The guidance for what constitutes the requirement to complete an IR1 and for a serious incident has been shared and discussed via team and business meetings and within this has incorporated the discussions regarding the implications of not doing this. An audit was completed during December 2023 to confirm that serious incidents are being recognised and reported by the community teams in MHSOP.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 5 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver refresher SAFETool and RIO training to all Kingsley Ward staff by 1 June 2024.

Verbatim wording from the response

“• All the staff on Kingsley Ward are undergoing refresher training on the SAFETool and the changes in RIO during May 2024. This will be a full day training for each member of staff and all staff are booked on the training to ensure they will all be trained by 1st June 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 4 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide commissioned PSIRF training through an approved external provider.

Verbatim wording from the response

“The Patient Safety Team has been enhanced to provide greater governance, expertise and resource to assist in the transition and embedding of PSIRF. A clear communication plan is in development and will be implemented as part of the transition. Training has been commissioned for May by an approved external provider. The Trust transitioned from National Report Learning System (NRLS) to Learning from Patient Safety Events (LFPSE) in October 2023. PSIRF will be in place across the Trust by August 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold monthly carers meetings at each hospital site to obtain feedback and identify required improvements.

Verbatim wording from the response

“• Each Hospital site, Highbury Hospital and Blossomwood (formerly Millbrook unit) have in place monthly carers meetings which are attended by the ward managers which provides an opportunity to receive direct feedback from carers and understand any improvements that are required.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement a communication plan for the PSIRF transition.

Verbatim wording from the response

“The Patient Safety Team has been enhanced to provide greater governance, expertise and resource to assist in the transition and embedding of PSIRF. A clear communication plan is in development and will be implemented as part of the transition. Training has been commissioned for May by an approved external provider. The Trust transitioned from National Report Learning System (NRLS) to Learning from Patient Safety Events (LFPSE) in October 2023. PSIRF will be in place across the Trust by August 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Transition from the National Reporting and Learning System to Learning from Patient Safety Events.

Verbatim wording from the response

“The Patient Safety Team has been enhanced to provide greater governance, expertise and resource to assist in the transition and embedding of PSIRF. A clear communication plan is in development and will be implemented as part of the transition. Training has been commissioned for May by an approved external provider. The Trust transitioned from National Report Learning System (NRLS) to Learning from Patient Safety Events (LFPSE) in October 2023. PSIRF will be in place across the Trust by August 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss consent and the Carers and Confidentiality guide with ward staff in team meetings.

Verbatim wording from the response

“• To support the above, discussions have taken place with staff members about patient consent for involvement of families and carers and a guide to ‘Carers and Confidentiality’ has been discussed in team meetings with staff on the ward. (Appendix 2)”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enhance the Patient Safety Team with additional governance, expertise and resource for PSIRF transition and embedding.

Verbatim wording from the response

“The Patient Safety Team has been enhanced to provide greater governance, expertise and resource to assist in the transition and embedding of PSIRF. A clear communication plan is in development and will be implemented as part of the transition. Training has been commissioned for May by an approved external provider. The Trust transitioned from National Report Learning System (NRLS) to Learning from Patient Safety Events (LFPSE) in October 2023. PSIRF will be in place across the Trust by August 2024.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 6 · response
Published 6 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring the effectiveness of family-involvement changes through patient and carer surveys.

Verbatim wording from the response

“• Kingsley Ward during March 2024 ran a patient and carer survey to ask about involvement in care planning and risk assessment and which they plan to continue to monitor effectiveness of changes made and identify further improvements required. This initial survey has informed the introduction of a collaborative care planning conversation with every newly admitted patient and their relative/carer to all MHSOP ward. This includes a structured conversation to co-produce the care plans for each patient as they are admitted to the in-patient ward.”

Source location

Response from Nottinghamshire Healthcare NHS Foundation Trust
Page 2 · response
Published 6 March 2024

Open published response
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