PFD report

Alfie Rose · Prevention of Future Deaths report

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Issued 26 Oct 2016•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure of the NORSE system to make all entries visible
    Part of recurring concern: Unreliable access to relevant clinical records for safe care
  2. Insufficient guidance and education on neurological referrals in outlying hospitals
    Part of recurring concern: Unreliable neurological referral pathways
  3. Failure to communicate relevant clinical information between hospitals
    Part of recurring concern: Failure to communicate clinically important information reliably between care servicesPart of recurring concern: Unreliable inter-agency information sharing for coordinated carePart of recurring concern: Unreliable multi-agency communication procedures
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Conduct meetings between QEHB and RHH clinical staff to identify communication and referral-system improvements.

    Stated by the Dudley Group NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 October 2016.
  2. Action

    Develop and agree a detailed cross-Trust action plan addressing identified communication, referral and emergency-management concerns.

    Stated by the Dudley Group NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 October 2016.
  3. Action

    Deliver the agreed cross-Trust action plan to address identified safety concerns.

    Stated by the Dudley Group NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 October 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the NORSE system to make all entries visible

Wider context from the report

“1. There was poor communication between both hospitals in relation to Alfie’s condition and care. Details of his neurosurgical review on 16/05/16 were not made available to Russell’s Hall Hospital. His clinical condition was not relayed to QE hospital on 27/05/16 or morning of 06/06/16. These were vital missed opportunities to transfer him back to QE for treatment. Both Trusts need to look at their communication systems and identify areas for improvement and to clarify if the NORSE system is effective. I heard evidence to suggest that all the NORSE system entries cannot always be seen. ”

Is this part of a recurring concern?

Yes — Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient guidance and education on neurological referrals in outlying hospitals

Wider context from the report

“2. Education. It is important the clinicians in outlying hospitals understand how neurological referrals should be made and when. Better guidance and education is needed for outlying hospitals. ”

Is this part of a recurring concern?

Yes — Unreliable neurological referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate relevant clinical information between hospitals

Wider context from the report

“1. There was poor communication between both hospitals in relation to Alfie’s condition and care. Details of his neurosurgical review on 16/05/16 were not made available to Russell’s Hall Hospital. His clinical condition was not relayed to QE hospital on 27/05/16 or morning of 06/06/16. These were vital missed opportunities to transfer him back to QE for treatment. Both Trusts need to look at their communication systems and identify areas for improvement and to clarify if the NORSE system is effective. I heard evidence to suggest that all the NORSE system entries cannot always be seen. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable inter-agency information sharing for coordinated care; Unreliable multi-agency communication procedures.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct meetings between QEHB and RHH clinical staff to identify communication and referral-system improvements.

Verbatim wording from the response

“It is important to reflect on the effectiveness of any system when there has been a significant clinical incident. To that end the following meetings have been held to identify areas of concern that could be improved:”

Source location

2016-0382-Response-by-The-Dudley-Group-NHS-Trust
Page 2 · response
Published 26 October 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and agree a detailed cross-Trust action plan addressing identified communication, referral and emergency-management concerns.

Verbatim wording from the response

“Issues Identified:”

Source location

2016-0382-Response-by-The-Dudley-Group-NHS-Trust
Page 2 · response
Published 26 October 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the agreed cross-Trust action plan to address identified safety concerns.

Verbatim wording from the response

“A detailed action plan has been developed (attached to this letter) and the actions have been agreed by both UHB and DGFT. We have commenced on the delivery of these actions and recorded our progress on the action plan for you information.”

Source location

2016-0382-Response-by-The-Dudley-Group-NHS-Trust
Page 2 · response
Published 26 October 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct cross-hospital meetings to identify communication and patient-management improvements following the clinical incident.

Verbatim wording from the response

“It is important to reflect on the effectiveness of any system when there has been a significant clinical incident. To that end the following meetings have been held to identify areas of concern that could be improved:”

Source location

2016-0382-Response-by-University-Hospitals-Birmingham-NHS-Trust
Page 2 · response
Published 26 October 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026