PFD report

DAVID WAYNE BENNETT · Prevention of Future Deaths report

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Issued 17 Feb 2025•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
19

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Failure of mental health liaison to undertake the mental health risk assessment
    Part of recurring concern: Inadequate mental health risk assessment
  2. Failure to identify and escalate unrequested antipsychotic medication
    Part of recurring concern: Failure to provide timely clinical follow-up after medication prescribingPart of recurring concern: Unreliable assessment of medication concordance in mental health carePart of recurring concern: Unreliable management of medication doses not taken
  3. Lack of appropriate access by mental health crisis staff to primary care mental health records
    Part of recurring concern: Unreliable access to relevant clinical records for safe care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.13

  1. Action

    Devise an action plan to deliver improvements to the Mental Health Liaison service.

    Stated by Mid and South Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 February 2025.
  2. Action

    Establish a multi-agency Mental Health Working Group to develop emergency department treatment pathways for mental health patients.

    Stated by Mid and South Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 February 2025.
  3. Action

    Commission and complete an independent safety review of the Mental Health Liaison service.

    Stated by Mid and South Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 February 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.7

  1. Position

    Concerns about care before 6 June 2023 do not relate to the respondent, so it has identified no action concerning them.

    Stated by Mid and South Essex NHS Foundation TrustOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of mental health liaison to undertake the mental health risk assessment

Wider context from the report

“(7) The mental health liaison nurse asked the acute Trust nurse to undertake the risk assessment for Mr Bennett’s mental health. This is the role and purpose of mental health liaison. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify and escalate unrequested antipsychotic medication

Wider context from the report

“(5) Mr Bennett had an open prescription for antipsychotic medication on his GP record that was not being requested and the primary care mental health nurse did not ask about this and the nurse did not inform the GP or seek any advice from her line manager who was a nurse prescriber. ”

Is this part of a recurring concern?

Yes — Failure to provide timely clinical follow-up after medication prescribing; Unreliable assessment of medication concordance in mental health care; Unreliable management of medication doses not taken.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of appropriate access by mental health crisis staff to primary care mental health records

Wider context from the report

“(1) Evidence was heard that the mental health crisis staff do not appear to have appropriate access to the primary care mental health System One records and there is a risk that vital information is not being shared. ”

Is this part of a recurring concern?

Yes — Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear and implementation-inconsistent mental health urgent care pathways

Wider context from the report

“(2) The Operational Policy Mental Health Urgent Care Department pathways Appendices are not clear and do not appear to accord with the implementation. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share all available information with the acute Trust nurse

Wider context from the report

“(6) Mr Bennett attended the acute hospital Trust for his deteriorating mental health. The acute Trust hospital nurse sought advice from the mental health liaison nurse. The acute Trust nurse did not have access to the mental health or GP records and not all available information was shared with the acute Trust nurse. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to escalate urgent medication review requests to an appropriate clinician

Wider context from the report

“(4) Mr Bennett requested a GP appointment; a telephone appointment was made with the primary care mental health nurse. The primary care mental health nurse on 1ˢᵗ June did not escalate Mr Bennett to the GP or Community Psychiatrist when Mr Bennett was adamant he wanted to see a doctor and required an urgent medication review for his deteriorating mental health. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Failure to reliably conduct clinically required medication reviews.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to accurately record contact and suicidal ideation in mental health records

Wider context from the report

“(3) Recent contact with the primary care mental health records did not appear to be accurately recorded in the System One Records with suicidal ideation not recorded. ”

Is this part of a recurring concern?

Yes — Unreliable recording of safety-critical mental health information; Unreliable recording of suicide-risk information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of acute Trust nurse access to mental health and GP records

Wider context from the report

“(6) Mr Bennett attended the acute hospital Trust for his deteriorating mental health. The acute Trust hospital nurse sought advice from the mental health liaison nurse. The acute Trust nurse did not have access to the mental health or GP records and not all available information was shared with the acute Trust nurse. ”

Is this part of a recurring concern?

Yes — Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share vital mental health information

Wider context from the report

“(1) Evidence was heard that the mental health crisis staff do not appear to have appropriate access to the primary care mental health System One records and there is a risk that vital information is not being shared. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Devise an action plan to deliver improvements to the Mental Health Liaison service.

Verbatim wording from the response

“Independent Mental Health Liaison Safety Review In addition to the steps taken above, we have commissioned an independent review of the MHLT adult services supplied to us by EPUT. The review was finalised in January 2025 and several recommendations were made to improve the MHLT service.”

Source location

Response from Mid & South Essex NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a multi-agency Mental Health Working Group to develop emergency department treatment pathways for mental health patients.

Verbatim wording from the response

“Mental Health Working Group We recognise that patients in mental health crisis must find our services accessible and to achieve this we have established a Mental Health working group to develop specific ED treatment pathways for mental health patients.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission and complete an independent safety review of the Mental Health Liaison service.

Verbatim wording from the response

“Independent Mental Health Liaison Safety Review In addition to the steps taken above, we have commissioned an independent review of the MHLT adult services supplied to us by EPUT. The review was finalised in January 2025 and several recommendations were made to improve the MHLT service.”

Source location

Response from Mid & South Essex NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and expand the Shared Care Record to provide unified access to patient information across partner services.

Verbatim wording from the response

“Access to medical records- Shared Care Record We have several projects under development to improve the sharing of patient information between us, primary care, social care, and NHS colleagues.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the NOVA unified electronic patient record across acute, community and mental health services.

Verbatim wording from the response

“Unified Electronic Patient Record- NOVA The Nova programme is our long-term plan working to implement a unified electronic patient record (EPR) utilising the Oracle Health platform. This will be a joint platform across acute, community and mental health, enabling a more streamlined, transparent approach to patient care. It will link in with our shared care record (Orion) to allow GPs visibility of information and vice versa, as well as some information being sent to the patient portal, for example discharge letters, results, and questionnaires.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Mental Health Liaison service across all hospitals in partnership with the Integrated Care Board and EPUT.

Verbatim wording from the response

“We are working in partnership with the Mid and South Essex Integrated Care Board and EPUT to develop a Mental Health Liaison service in all of our hospitals that meets the needs of patients in mental health crisis whilst they await care and treatment in the appropriate mental health care setting.”

Source location

Response from Mid & South Essex NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate Shared Care Record notifications, guidance and videos to emergency department clinical staff during rollout.

Verbatim wording from the response

“Notification, training guidance and videos about the Shared Care Record are currently being disseminated to our ED clinical staff as part of the rollout programme. Once the Shared Care Record is embedded, our clinical colleagues will have access to patient records from other agencies themselves, via ACP, enabling them to have a fuller picture of the patient’s clinical background. Staff will have the potential to be alerted to previous mental health interactions or concerns outside of the acute setting, without relying on the patient’s own disclosure. The types of records currently available are set out in the graphic below.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise, obtain governance approval for, and roll out mental health emergency department pathways with staff training.

Verbatim wording from the response

“The pathways are in the final stages of drafting, for review and approval by all involved agency’s governance structures. The final stage of the plan will include a rollout programme and training for ED staff prior to launch.”

Source location

Response from Mid & South Essex NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a unified electronic patient record across EPUT and MSEFT, including bidirectional primary-care integration.

Verbatim wording from the response

“Response: We respectfully advise that MSEFT are best placed to respond to this concern, regarding access to GP records. With regards to access to the mental health records, the Trust in partnership with MSEFT are currently developing a new unified Electronic Patient record system across EPUT and MSEFT. The strategic ambition to unify care pathways remains at the centre of the programmes commitment including the bidirectional integration with primary care. The new UEPR (NOVA) is expected to go live across the Trust in February 2027.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Move towards a collaborative Safety Planning approach to keeping people safe.

Verbatim wording from the response

“In line with other Mental Health Trusts we are moving towards a “Safety Planning” approach to keeping people safe. This approach is welcomed and championed by those with mental health needs. This approach promotes a collaborative approach to keeping patient’s safe. It would be impractical and a failure of the use of learned and professional expertise to have mental health nurses only carrying out risk assessments. Again, mental health risk assessments is a joint responsibility.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train Mental Health Practitioners to locate current and historical prescriptions in SystmOne.

Verbatim wording from the response

“Response: Current and historic prescriptions can be viewed on SystmOne by practitioners based within a GP practice, hence prescriptions / history are available to view as required by attending practitioners. Planned training for Basildon and Brentwood MHP’s will ensure all MHP’s are aware of where to allocate current and historical prescriptions in SystmOne. In addition the team is working with the local private provider on exploring if there are additional modules available on Systmone which will further support care delivery pathways.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver focused SystmOne training on recording suicidal ideation and review template completion fields with Mental Health Practitioners.

Verbatim wording from the response

“Response: SystmOne has a template to complete to record the Mental Health Assessment and also a template for risk assessment for the primary care nurse to complete. On the risk assessment there are boxes to check for suicidal thought and self-harm. If these are checked a dialogue box opens up for further information to be added. If the patient is not suicidal there will not be any information recorded. Although SystmOne training is mandatory for it to be used, the Trust will now arrange ensuring training on how to use the system for recording suicidal ideation specifically as a focus. We can confirm that a training session for Basildon and Brentwood Mental Health Practitioners planned for the 29 April 2025, where fields for completion in the templates used on SystmOne will be reviewed to ensure all MHPs are proficient in using SystmOne.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Mental Health Urgent Care Department policy and associated standard operating procedure to improve pathway clarity and consistency.

Verbatim wording from the response

“Response: We are undertaking a periodical review of the policy and associated standard operating procedure for the Mental Health Urgent Care Department and will reflect this”

Source location

Response from Essex Partnership University NHS Trust
Page 1 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Concerns about care before 6 June 2023 do not relate to the respondent, so it has identified no action concerning them.

Verbatim wording from the response

“I understand from my colleagues in attendance at the Inquest hearing, that these matters of concern; points 1 – 5, do not relate to Mid and South Essex NHS Foundation Trust (MSEFT), and we have not identified any action to be taken in respect of these.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No action was identified because the acute Trust nurse appropriately sought advice from the mental health liaison team for the risk assessment.

Verbatim wording from the response

“(7) The mental health liaison nurse asked the acute Trust nurse to undertake the risk assessment for Mr Bennett’s mental health. This is the role and purpose of mental health liaison.”

Source location

Response from Mid & South Essex NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Onward appointment processes are at each GP surgery’s discretion, rather than being determined by the Trust.

Verbatim wording from the response

“Response: The pathway is that the patient calls the GP, the GP care navigator makes the decision whether to book the appointment with a GP or directly books the patient in to see the Mental Health Practitioner (MHP) for a telephone consultation. If the MHP assesses there to be a need for psychiatric review they will take this to the First Response Team Multi-Disciplinary Team (MDT) and request their input (for example, if the Nurse Prescriber considers the patient’s medication need is out of his/her prescribing remit). If the need is physical the MHP will advise the patient to make an appointment with the GP. In this case the patient had wanted to see the GP and was duly advised to go back to the GP.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mental health risk assessment is a joint responsibility, not exclusively the role of mental health liaison staff.

Verbatim wording from the response

“Concern 7) The mental health liaison nurse asked the acute Trust nurse to undertake the risk assessment for Mr Bennett’s mental health. This is the role and purpose of mental health liaison.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mid and South Essex NHS Foundation Trust is best placed to address acute hospital access to GP records.

Verbatim wording from the response

“Response: We respectfully advise that MSEFT are best placed to respond to this concern, regarding access to GP records. With regards to access to the mental health records, the Trust in partnership with MSEFT are currently developing a new unified Electronic Patient record system across EPUT and MSEFT. The strategic ambition to unify care pathways remains at the centre of the programmes commitment including the bidirectional integration with primary care. The new UEPR (NOVA) is expected to go live across the Trust in February 2027.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Line Manager would not have prescribed medication because prescribing for this case was outside the manager’s remit.

Verbatim wording from the response

“As set out in evidence, the MHP ought to have discussed this case with a Nurse Prescriber or the Line Manager, the request for medication could have been looked into further. Whilst this would provide insight into medication history, the Line Manager has confirmed that he would not have prescribed any medication for Mr Bennett in light of the fact this is out of his remit. Mr Bennett’s case would have been presented at the First Response Team’s (FRT)”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mental Health Crisis staff had access to SystmOne records; only the Mental Health Liaison team lacked access at the relevant time.

Verbatim wording from the response

“Concern 1) Evidence was heard that the mental health crisis staff do not appear to have appropriate access to the primary care mental health SystmOne records and there is a risk that vital information is not being shared.”

Source location

Response from Essex Partnership University NHS Trust
Page 1 · response
Published 18 February 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Plan the NOVA launch programme and staff training package before implementation.

    Stated by Mid and South Essex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 February 2025.
  2. 2

    Participate in the NHS Confederation Mental Health and Acute in ED Interface Improvement Programme.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 February 2025.
  3. 3

    Monitor the stated provisions to assess their contribution to patient safety and therapeutic care.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 February 2025.
  4. 4

    Provide the Mental Health Liaison team with access to all key systems, including SystmOne.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 February 2025.
  5. 5

    Establish regular quality forums between urgent-care and inpatient quality leaders and acute-hospital nursing directors.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 18 February 2025.
  6. 6

    Explore additional SystmOne modules with the local private provider to support care delivery pathways.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 18 February 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan the NOVA launch programme and staff training package before implementation.

Verbatim wording from the response

“The NOVA project is a key priority for us, and staff are updated on progress at my monthly all-staff briefings to ensure awareness and engagement. A full launch programme will be planned, with training package for all staff prior to implementation in 2026.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the NHS Confederation Mental Health and Acute in ED Interface Improvement Programme.

Verbatim wording from the response

“Further, the Trust is continuously seeking to improve our joint working approach with acute colleagues. EPUT has applied and been accepted to be part of the “NHS Confederation Mental Health and Acute in ED Interface Improvement Programme” and we seek to engage with all five Essex Acute Trusts around improved working and patient care.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor the stated provisions to assess their contribution to patient safety and therapeutic care.

Verbatim wording from the response

“I hope that I have provided reassurances around the steps that we have taken to address the issues of concern contained within your report. We know there is an acute need to embed and effect change, hence we will monitor the above provisions to ensure these are contributing to our overall aim of keeping patients safe and delivering therapeutic care.”

Source location

Response from Essex Partnership University NHS Trust
Page 4 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide the Mental Health Liaison team with access to all key systems, including SystmOne.

Verbatim wording from the response

“By way of assurance, the Mental Health Liaison team now have access to all key systems including SystmOne.”

Source location

Response from Essex Partnership University NHS Trust
Page 1 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish regular quality forums between urgent-care and inpatient quality leaders and acute-hospital nursing directors.

Verbatim wording from the response

“The Inpatient and Urgent Care Divisional Directors of Quality and Safety have reached out and are establishing regular quality forums with the Directors of Nursing in Acute hospitals with the aim of improving joint working and also identify barriers as they arise in our (joint) working practices.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 18 February 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore additional SystmOne modules with the local private provider to support care delivery pathways.

Verbatim wording from the response

“Response: Current and historic prescriptions can be viewed on SystmOne by practitioners based within a GP practice, hence prescriptions / history are available to view as required by attending practitioners. Planned training for Basildon and Brentwood MHP’s will ensure all MHP’s are aware of where to allocate current and historical prescriptions in SystmOne. In addition the team is working with the local private provider on exploring if there are additional modules available on Systmone which will further support care delivery pathways.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 18 February 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026