PFD report

Michelle Whitehead · Prevention of Future Deaths report

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Issued 19 Jan 2022•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to ensure the correct type and dose of sedation medication
    Part of recurring concern: Unreliable sedation guidance and practice
  2. Delays in paramedics gaining access to the ward
    Part of recurring concern: Failure to ensure emergency services have reliable, timely access to shared accommodation
  3. Delays in recognising declining patient condition
    Part of recurring concern: Failure to reliably recognise and respond to acute clinical deterioration
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Deliver comprehensive NEWS2, anaphylaxis and emergency-treatment training with scenario-based exercises for inpatient staff.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 January 2022.
  2. Action

    Add an Emergency Services Liaison Responder to each ward shift to meet and escort emergency services, with compliance audits reported to senior management.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.
  3. Action

    Provide a Non-Medical Approved Clinician role with programmed senior medical support, supervision and education for ward care.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    A crash bleep was discounted because the duty doctor covered multiple sites and could not provide an immediate response.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure the correct type and dose of sedation medication

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Unreliable sedation guidance and practice.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in paramedics gaining access to the ward

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Failure to ensure emergency services have reliable, timely access to shared accommodation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in recognising declining patient condition

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to acute clinical deterioration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of Consultant involvement after admission

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Delays in consultant review of patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide timely access to the Duty Doctor for deteriorating patients

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to acute clinical deterioration; Unreliable contact arrangements for urgent clinical advice; Unreliable duty system arrangements for safe clinical coverage.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor documentation of sedation medication

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable sedation guidance and practice.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of medical clerking after admission

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Unreliable admission assessment of patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in calling paramedics for deteriorating patients

Wider context from the report

“1. Unclear dose/type of sedation medication given, possible excess dose given, poor documentation 2. Delayed recognition of Mrs Whitehead’s declining condition 3. No medical clerking from admission until her collapse 4. No Consultant involvement after admission 5. Inability to reach Duty Doctor for deteriorating patient 6. Delay in calling paramedics 7. Delay in Paramedics gaining access to the ward Many of these issues have been the subject of scrutiny in at least two previous Inquests, that have followed deaths on inpatient wards of the Trust. I have received reassurance during these Hearings that the issues have been addressed, but this case illustrates that they clearly remain. The issues are very serious in my view. ”

Is this part of a recurring concern?

Yes — Failure to call an ambulance promptly when emergency assistance is required; Failure to reliably recognise and respond to acute clinical deterioration; Failure to seek medical attention when a person's condition warrants it; Unreliable emergency access to hospital care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver comprehensive NEWS2, anaphylaxis and emergency-treatment training with scenario-based exercises for inpatient staff.

Verbatim wording from the response

“Two senior staff members have been identified to work with individuals and groups from the Lucy Wade Unit to ensure they fully understand how to undertake comprehensive NEWS2 assessments. The key focus of the sessions is about confidence-building, particularly regarding decision-making at the time of an urgent clinical incident. They will additionally ensure that all staff are supported to recognise signs of an Anaphylaxis reaction and its associated emergency treatment with Adrenaline. This will include individual group training and the completion of medical emergency scenarios to test knowledge and processes in a more realistic, true-life environment. We are initially prioritising the wards in the north of the county and intend to have this area fully compliant with the training target in this area by mid-April 2022.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 2 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add an Emergency Services Liaison Responder to each ward shift to meet and escort emergency services, with compliance audits reported to senior management.

Verbatim wording from the response

“The Directorate has reviewed the formation and functioning of the Incident Response Team and now added the allocation of an Emergency Services Liaison Responder for each ward. This role is allocated to each ward by the nurse in charge as part of every handover at the start of each new shift. This individual functions within the team during normal incident scenarios, however, when a medical emergency is identified, they will immediately go to the main reception, wait for the emergency services to attend, and will escort them immediately to the casualty. This role will also be used in the event of Police or Fire Service support being required and will be allocated to a named individual each shift.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 7 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide a Non-Medical Approved Clinician role with programmed senior medical support, supervision and education for ward care.

Verbatim wording from the response

“Lucy Wade ward is staffed by two consultants, Dr ████████, Consultant Clinical Psychologist and Dr ████████, Consultant Psychiatrist. Dr ████████ is a fully qualified approved clinician under the Mental Health Act. This is a new role, known as a Non-Medical Approved Clinician or also known as Multi Professional Approved Clinician. In order for medical aspects of inpatient care to be fully provided Dr ████████ has a programmed activity in his job plan to support them. They have a regular Tuesday meeting to discuss her patients, and he sees some of her patients directly if indicated. He provides senior medical input if needed during the rest of the week. He also supervises the clinical work and education of the junior medical staff on the ward.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 4 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Hospital Life Support lesson plan to confirm adequate coverage and competency assessment for NEWS2, anaphylaxis and emergency treatment.

Verbatim wording from the response

“All direct care in-patient staff in the Trust complete Hospital Life Support training every eighteen months, which includes the completion of NEWS2 assessments and associated escalations; plus, recognition of Anaphylaxis and its emergency treatment using Adrenaline. Currently Adult Mental Health services are at 84 percent compliance, which is within target for the Directorate. The lesson plan for this core training is being reviewed to confirm that sufficient time is spent on all aspects of”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 2 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a dedicated NHS wireless network enabling junior doctors’ smartphones to use Wi-Fi calling at identified Kingsmill locations, and distribute user guidance.

Verbatim wording from the response

“The option of a “back up bleep” to be an alternative contact method if the mobile phone fails was then considered. Advice from IT was that there is a function to remove bleeping from the NHS, which was to be achieved by the end of 2021. Alternative options include various apps, but they all require a smartphone and a reliable signal or Wi-Fi calling. We have therefore reviewed all first on call rotas to establish all locations where the junior doctor may need to visit as part of their duties. For the duty doctor at Millbrook, in addition to Millbrook itself, this consists of all of Kingsmill Hospital Campus – including Kingsmill Hospital Pathology Lab, along with Alexander House, Bracken House and the road in between. ICT have now developed a solution using Wi-Fi calling via a specific NHS wireless network.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 6 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redistribute NEWS2 quick-reference guides across inpatient sites and directorates.

Verbatim wording from the response

“As a response the Directorate has re-printed new refreshed supplies of the credit card sized NEWS2 quick reference guides (Appendix 1), which identify the physical health parameters and trigger points for escalation to local medical colleagues or the emergency ambulance service. The card is to be worn on a lanyard alongside individual identification badges, acting as an immediate reminder. These have now been confirmed as having been redistributed across our inpatient sites within Adult Mental Health Services and have been shared with the other directorates to ensure consistency across sites.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 2 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Agree priority-one ambulance responses for emergencies from Mental Health units until the hospital crash process is operational.

Verbatim wording from the response

“The primary message to staff, is that they must call for immediate support from the Ambulance service when they recognise that someone’s physical health is rapidly deteriorating, and a medical emergency is or is likely to occur. This has been included clearly within the notification of learning letter already referred to within this response (Appendix 3).”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 6 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Rapid Tranquillisation Policy, consult an external intensivist and define assessment, learning and development requirements for patients who fall asleep afterward.

Verbatim wording from the response

“The Trust Resuscitation committee is convening (initially on 9 March 2022) to review the Rapid Tranquilisation Policy and will explore, review and determine what actions should be taken should a patient fall asleep post rapid tranquilisation administration. At the initial meeting it has been agreed that an external intensivist will be consulted to advise as part of this process. A clear understanding of how staff will make the assessment to determine if the patient is sleeping or if the patient is unconscious will be confirmed and any additional learning and development planned.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 3 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deploy handheld devices for electronic NEWS2 recording, automatic scoring and escalation alerts across Adult Mental Health inpatient areas.

Verbatim wording from the response

“Additionally, the Division is rolling out handheld devices that allow staff to immediately enter physical observations into the NEWS2 electronic system (and patient record). This will automatically calculate the NEWS2 scores and alert if interventions or emergency care is required. Confirmation has been received that these have been made available and are in use on all Adult Mental Health inpatient areas.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 2 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A crash bleep was discounted because the duty doctor covered multiple sites and could not provide an immediate response.

Verbatim wording from the response

“The recommendation from the SI report was to have a “crash bleep”. This was considered but discounted as the duty doctor covers a number of geographical sites and cannot provide an immediate response. Therefore, the response to a medical emergency needs to remain as 999.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 5 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The administered dosages were within British National Formulary guidelines and were assessed as unlikely to harm physical health.

Verbatim wording from the response

“A medication error did occur during Mrs. Whitehead’s care. This involved the incorrect dose of administered Oral Diazepam being communicated to the Ward Manager and Duty Doctor. With this incorrect information they agreed to administer Rapid Tranquillisation in the form of an Intramuscular injection of Lorazepam.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 1 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Available consultant psychiatrist support was not accessed because clinicians considered it unnecessary at the time.

Verbatim wording from the response

“Dr ████████ or Dr ████████ could have accessed consultant psychiatrist support at this point in time from Dr ████████. They did not do so as, at the time, they did not think this was necessary. Unfortunately, Mrs Whitehead had suffered the respiratory arrest and had been transferred before the face-to-face consultant review could take place.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 5 · response
Published 24 January 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Use constant observations and continuous pulse oximetry for patients until they are mobile after rapid tranquilisation.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.
  2. 2

    Distribute a formal learning letter about the event throughout inpatient services.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.
  3. 3

    Require sufficient clinical cover before approving annual leave and provide flexible cover for unplanned absences.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 January 2022.
  4. 4

    Collate daily reports of COVID-related absences for divisional workforce oversight during COVID spikes.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.
  5. 5

    Remind medical staff to reattempt and document physical assessments when admission examinations cannot be completed.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 January 2022.
  6. 6

    Develop the equipment and practical arrangements needed to establish an acute hospital crash-team response for emergencies at Millbrook.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 January 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Some identified safety themes were outside the Directorate’s influence and required action by Divisional and Trust leadership.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use constant observations and continuous pulse oximetry for patients until they are mobile after rapid tranquilisation.

Verbatim wording from the response

“Currently the Directorate are placing patients on constant observations until they are mobile and using a Pulse Oximeter to continuously monitor blood oxygen saturation and pulse rates. This has been communicated to staff within the aforementioned letter and within ward team meetings and both group and individual supervision sessions.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 3 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute a formal learning letter about the event throughout inpatient services.

Verbatim wording from the response

“A letter dated 27 January 2022 describing the learning from this event has been written and was distributed throughout the Directorate’s in-patient services via formal letter and email copies the week following its completion. A copy is enclosed with this letter titled Appendix 3.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 2 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require sufficient clinical cover before approving annual leave and provide flexible cover for unplanned absences.

Verbatim wording from the response

“Clinical Directors of the service plan the balance of workforce need and annual leave, with particular focus on high leave periods, such as school holidays, bank holidays and religious festivals. Annual Leave will not be agreed unless sufficient cover arrangements are in place, and this has been communicated throughout the workforce via conversations with lead consultants and email correspondence.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 5 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collate daily reports of COVID-related absences for divisional workforce oversight during COVID spikes.

Verbatim wording from the response

“To offer Divisional resource oversight, a daily report of all Covid related absences during the Covid spikes is collated for the Associate Medical Director.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 5 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind medical staff to reattempt and document physical assessments when admission examinations cannot be completed.

Verbatim wording from the response

“The Associate Medical Director for the Mental Health Division and the Director of Medical Education have jointly emailed all junior and consultant medical staff in the division to remind them of the physical examination policy, the importance of re-attempting physical assessment at regular intervals if unable to complete it at the point of admission, and the importance of documenting the review of completing the physical assessment in the notes.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 4 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop the equipment and practical arrangements needed to establish an acute hospital crash-team response for emergencies at Millbrook.

Verbatim wording from the response

“Additionally, Millbrook Mental Health Unit is co-located within the grounds of the Kings Mill Acute Hospital. As such, Trust leads have liaised with acute colleagues at Sherwood Forest Hospital Trust to assess whether this proximity is sufficient to allow the Acute Emergency Response “Crash” team to attend medical emergencies. This would offer the quickest and highest level of response to medical emergencies in the future. In February 2022 they agreed that this cover is possible. However, before fully operational we have to ensure appropriate additional equipment is in place and develop a list of practical issues to cover off, which is currently being managed by the Head of Nursing for the Physical Health Division and the Associate Medical Director for the Clinical Development Unit.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 6 · response
Published 24 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Some identified safety themes were outside the Directorate’s influence and required action by Divisional and Trust leadership.

Verbatim wording from the response

“By doing this, we have ensured that the actions identified in our Quality Improvement Plan (QIP) effectively respond to the learning identified in the report and are agreed by the investigators, local team based at Millbrook Mental Health Unit and the Directorate leadership team.”

Source location

2022-0016-Response-from-Nottinghamshire-Healthcare_Published
Page 7 · response
Published 24 January 2022

Open published response
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