PFD report

Ivy Mitchell · Prevention of Future Deaths report

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Issued 18 Jul 2017•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to document observations after a fall
    Part of recurring concern: Unreliable post-fall assessment and clinical response
  2. Failure to comply with escalation processes following a fall
    Part of recurring concern: Unreliable post-fall assessment and clinical response
  3. Lack of understanding of the trigger for referral to the community nutrition team
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Audit care plans and daily records daily and weekly for accurate risk assessments and fall documentation.

    Stated by Fairfield View Care CentreStated in progressThe respondent said that this action was in progress when they made their response on 18 July 2017.
  2. Action

    Regularly audit nutritional referrals and advise staff where referrals are necessary.

    Stated by Fairfield View Care CentreStated in progressThe respondent said that this action was in progress when they made their response on 18 July 2017.
  3. Action

    Provide care-planning training covering accurate risk assessments, service-user needs, documentation and involvement in care planning.

    Stated by Fairfield View Care CentreStated plannedThe respondent said that this action was planned when they made their response on 18 July 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document observations after a fall

Wider context from the report

“2. There was a lack of understanding amongst the care home staff of risk assessments; reviews and the required process following a fall. This included documenting observations after a fall. ”

Is this part of a recurring concern?

Yes — Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to comply with escalation processes following a fall

Wider context from the report

“3. Processes relating to escalation following a fall were not complied with; and ”

Is this part of a recurring concern?

Yes — Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of the trigger for referral to the community nutrition team

Wider context from the report

“4. There was a lack of understanding of the trigger for a referral to the community nutrition team. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inaccurate falls-risk documentation

Wider context from the report

“1. The documentation relating to the falls risk was inaccurate. It did not refer to previous falls and did not reflect her mobility; ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Incomplete, inaccurate or unavailable clinical and care records; Unreliable documentation of falls-risk management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of care home staff understanding of risk assessments

Wider context from the report

“2. There was a lack of understanding amongst the care home staff of risk assessments; reviews and the required process following a fall. This included documenting observations after a fall. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of reviews and required post-fall processes

Wider context from the report

“2. There was a lack of understanding amongst the care home staff of risk assessments; reviews and the required process following a fall. This included documenting observations after a fall. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit care plans and daily records daily and weekly for accurate risk assessments and fall documentation.

Verbatim wording from the response

“Senior staff attended the meeting ████████ held in relation to documentation and the falls procedure. Details of which, I enclose. This information has been cascaded down to staff, and the importance of completing all the relevant documentation was discussed at length. I have emphasised the failings in relation to Mrs Mitchell, and that we must ensure it does not happen again to any of the service users. I am now auditing all care plans and daily records on a daily and weekly basis, to ensure accuracy regarding risk assessments, and that documentation in the event of a fall is completed accurately and in a timely manner.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly audit nutritional referrals and advise staff where referrals are necessary.

Verbatim wording from the response

“I have again made staff aware of the referral process that needs to be completed where there is a cause for concern about the nutritional status of a service user. This is an area that I will also be auditing on a regular basis and giving advice about referrals where I feel it is necessary to do so. I have enclosed the nutritional referral form that is used by the Community Dieticians for all referrals in the community.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide care-planning training covering accurate risk assessments, service-user needs, documentation and involvement in care planning.

Verbatim wording from the response

“Unit Managers, Deputies and Senior Care Staff are undertaking a course on care planning, this will commence in September of this year with Tameside College. This will include how to complete an accurate risk assessment as well as identifying the needs of the service user. This course will provide them with more knowledge about the importance of documentation and of the need to involve the service user, where there is capacity, or their relatives in all care planning activities.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Brief staff on documentation requirements and the falls procedure, including lessons from the identified failings.

Verbatim wording from the response

“Senior staff attended the meeting ████████ held in relation to documentation and the falls procedure. Details of which, I enclose. This information has been cascaded down to staff, and the importance of completing all the relevant documentation was discussed at length. I have emphasised the failings in relation to Mrs Mitchell, and that we must ensure it does not happen again to any of the service users. I am now auditing all care plans and daily records on a daily and weekly basis, to ensure accuracy regarding risk assessments, and that documentation in the event of a fall is completed accurately and in a timely manner.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff of the referral process for concerns about service users’ nutritional status.

Verbatim wording from the response

“I have again made staff aware of the referral process that needs to be completed where there is a cause for concern about the nutritional status of a service user. This is an area that I will also be auditing on a regular basis and giving advice about referrals where I feel it is necessary to do so. I have enclosed the nutritional referral form that is used by the Community Dieticians for all referrals in the community.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit documentation on service users’ falls and mobility.

Verbatim wording from the response

“I enclose my reply, in response to regulation 28 in the case of Mrs Ivy Mitchell. I have now audited all the documentation in relation to falls and mobility of all the service users. In relation to Mrs Mitchell, I accept that the documentation and risk assessments did not accurately reflect her falls or mobility, which has caused me great concern.”

Source location

2017-0453-Response-by-Fairfield-View-Care-Centre
Page 1 · response
Published 18 July 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026