PFD report

Abbigail Louise SMITH · Prevention of Future Deaths report

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Issued 27 May 2026•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
19

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
28

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised19

  1. Failure to record, review and query diagnostic changes
  2. Continuation and increase of Diazepam during crisis deterioration
    Part of recurring concern: Unsafe medication prescribing
  3. Failure to maintain significant clinical information and escalate deterioration to the Consultant Psychiatrist
    Part of recurring concern: Failure to escalate significant clinical concerns to appropriately senior cliniciansPart of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.25

  1. Action

    Review and document MDT decisions on anti-ligature clothing and bedding through regular MDT and ward-review processes.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2026.
  2. Action

    Hold weekly ward discharge-planning meetings with key care workers and community leads, documenting complex-discharge actions.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2026.
  3. Action

    Provide sensory rooms and individual sensory boxes across Linden and Crystal Centres for patients requiring neurodiversity-related adjustments.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.8

  1. Position

    The community crisis pathway requires additional community measures to be attempted before referral to the Home Treatment Team.

    Stated by Essex Partnership University NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record, review and query diagnostic changes

Wider context from the report

“2. The diagnosis of personality disorder was later reapplied to Abbi by a junior in the community with no rationale recorded and this was not noted or queried by the local community team or Consultant Psychiatrist. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Continuation and increase of Diazepam during crisis deterioration

Wider context from the report

“9. Abbi’s diazepam was continued and increased during her crisis and deterioration. Abbi was prescribed a treatment medication regime that had been unsuccessful in the past and had not mitigated attempts to end her life by ligature whilst she was detained in her last admission under the Mental Health Act. ”

Is this part of a recurring concern?

Yes — Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain significant clinical information and escalate deterioration to the Consultant Psychiatrist

Wider context from the report

“3. In October 2021 Abbi suffered a deterioration in her mental health with reported non-compliance of Clozapine medication. The Consultant Psychiatrist emergency plan was not followed: a. Short-term prescription of Diazepam to assist with an exacerbation of distressing symptoms to permit Abbi’s Clozapine to be re-titrated was incorrectly continued as a permanent prescription in the absence of a medical review and this was not compliant with the NICE Guidelines. b. urgent follow-up required for a predicted and inevitable deterioration in the event of continued non-compliance did not take place. c. Abbi’s medical records were not updated as required; there were omissions in the significant information about Abbi’s clinical condition and Abbi was not escalated back to the Consultant Psychiatrist. These matters were then not understood by the mental health professionals as Abbi continued to deteriorate and increase in Abbi Diazepam was prescribed. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of up-to-date care plans and risk assessments for significant self-harm risk

Wider context from the report

“10. There were no up-to-date care plans and risk assessments in place for Abbi during her detention and when she was discharged to the community on 14 February 2022 to mitigate a known significant risk. Abbi had tied multiple tight ligatures during her 11-day admission under detention of the Mental Health Act and her usual clothing removed on 4 February due to her risks, the precise date her clothing was returned, and the rationale was not recorded. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans; Inadequate safety planning for acute mental-health deterioration and suicide risk; Unreliable assessment of suicide and self-harm risk.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inclusion of inaccurate patient information in AMHP assessment documentation

Wider context from the report

“5. Abbi deteriorated significantly at the end of January 2022 and February 2022 requiring police to take Abbi to a place of safety due to her presentation and level of self-harm and suicidality that required a Mental Health Act assessment. Professional concerns were raised about inaccurate clinical information contained in the documentation from the Approved Mental Health Act Professional (AMHP) that were about another patient. Abbi made a video about the contents of this letter that reinforced her view that professionals did not care about her. Abbi received an apology about the inaccuracies in this AMHP assessment shortly before her death. ”

Is this part of a recurring concern?

Yes — Unreliable Mental Health Act assessment documentation; Unreliable documentation of mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to mitigate use of a treatment regime known to be unsuccessful

Wider context from the report

“4. Abbi remained on a treatment regime during her last admission and discharge at the mental health Trust that was known and recorded as had not been previously successful. Abbi had positively responded to Clozapine in the past such that Abbi was discharged to supported living from the Tier 4 specialist unit. Abbi’s deterioration with continued non-compliance with Clozapine was recorded by the local community Consultant Psychiatrist as predicted and inevitable. No plans were put in place to mitigate this. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review short-term Diazepam prescriptions before continuation

Wider context from the report

“3. In October 2021 Abbi suffered a deterioration in her mental health with reported non-compliance of Clozapine medication. The Consultant Psychiatrist emergency plan was not followed: a. Short-term prescription of Diazepam to assist with an exacerbation of distressing symptoms to permit Abbi’s Clozapine to be re-titrated was incorrectly continued as a permanent prescription in the absence of a medical review and this was not compliant with the NICE Guidelines. b. urgent follow-up required for a predicted and inevitable deterioration in the event of continued non-compliance did not take place. c. Abbi’s medical records were not updated as required; there were omissions in the significant information about Abbi’s clinical condition and Abbi was not escalated back to the Consultant Psychiatrist. These matters were then not understood by the mental health professionals as Abbi continued to deteriorate and increase in Abbi Diazepam was prescribed. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of multidisciplinary crisis planning meetings

Wider context from the report

“8. There were no professionals’ meetings to consider how best to respond to Abbi when in crisis and how crisis could be mitigated to avoid hospital admission. Abbi was a complex young woman who suffered an obvious and predicted deterioration. ”

Is this part of a recurring concern?

Yes — Failure to convene coordinated professional case-planning discussions for safety concerns; Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to resolve unmet discharge conditions and escalated self-harm concerns before discharge

Wider context from the report

“11. On 9 February 2022 community mental health staff required 3 conditions to be met before they would support Abbi’s discharge, none of which were met on 14 February 2022. Abbi’s was a very complex patient and her care co-ordinator wanted to attend Abbi’s ward review on 14 February and emailed the consultant psychiatrist that she had not received a link. The ward review went ahead in absence of the care co-ordinator and concerns that the care co-ordinator had about Abbi’s risks of her harming herself and ending her life on the discharge were escalated. The plan did not change. ”

Is this part of a recurring concern?

Yes — Failure to ensure safe discharge planning for inpatient mental health admissions; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of Care, Education and Treatment Reviews

Wider context from the report

“14. There was a lack of understanding within the EPUT mental health teams of Care, Education and Treatment Reviews and that has continued. This could have prompted a professionals meeting for Abbi. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to verify service acceptance and agree an appropriate discharge care plan

Wider context from the report

“12. Abbi had anti-ligature bedding, and her room stripped of her possessions, and this remained in place at the time of her discharge. The responsible clinician was informed by a preceptorship nurse that the Home Treatment Team had refused to accept Abbi as she had a care co-ordinator. This information was known by the treating team to be incorrect, the Home Treatment team had agreed to see Abbi on 25 January 2022, and other patients had been assessed and discharged from the Ward with these arrangements previously. This was not checked or challenged, and Abbi was discharged without further discussion with professionals about an appropriate care plan. ”

Is this part of a recurring concern?

Yes — Unreliable community Home Treatment Team care pathways; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to adapt communication and information presentation to neurodivergent patients

Wider context from the report

“7. Staff at were not trained in Autism or how to communicate with Abbi as a neurodivergent person with a learning disability. Expert evidence was that there was insufficient exploration of how this impacted specifically on Abbi and how to communicate with her and how information should have been presented to her about her diagnosis, care and treatment. The evidence of some later training was not considered sufficient. ”

Is this part of a recurring concern?

Yes — Failure to adapt healthcare communication for neurodivergent patients and parents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff training in autism and communication with neurodivergent people with learning disabilities

Wider context from the report

“7. Staff at were not trained in Autism or how to communicate with Abbi as a neurodivergent person with a learning disability. Expert evidence was that there was insufficient exploration of how this impacted specifically on Abbi and how to communicate with her and how information should have been presented to her about her diagnosis, care and treatment. The evidence of some later training was not considered sufficient. ”

Is this part of a recurring concern?

Yes — Failure to adapt healthcare communication for neurodivergent patients and parents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record the timing and rationale for returning usual clothing after ligature risk

Wider context from the report

“10. There were no up-to-date care plans and risk assessments in place for Abbi during her detention and when she was discharged to the community on 14 February 2022 to mitigate a known significant risk. Abbi had tied multiple tight ligatures during her 11-day admission under detention of the Mental Health Act and her usual clothing removed on 4 February due to her risks, the precise date her clothing was returned, and the rationale was not recorded. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions; Unreliable recording of safety-critical mental health information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Use of insufficiently senior clinical assessment for complex mental health patients

Wider context from the report

“1. Abbi spent most of her adult life in detention and was Abbi was transferred to a specialist Tier 4 mental health hospital by EPUT for investigation and assessment of her diagnosis who confirmed she did not have personality disorder. Abbi was seen by very junior clinicians even though she was an extremely complex patient. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide urgent follow-up after predicted medication non-compliance deterioration

Wider context from the report

“3. In October 2021 Abbi suffered a deterioration in her mental health with reported non-compliance of Clozapine medication. The Consultant Psychiatrist emergency plan was not followed: a. Short-term prescription of Diazepam to assist with an exacerbation of distressing symptoms to permit Abbi’s Clozapine to be re-titrated was incorrectly continued as a permanent prescription in the absence of a medical review and this was not compliant with the NICE Guidelines. b. urgent follow-up required for a predicted and inevitable deterioration in the event of continued non-compliance did not take place. c. Abbi’s medical records were not updated as required; there were omissions in the significant information about Abbi’s clinical condition and Abbi was not escalated back to the Consultant Psychiatrist. These matters were then not understood by the mental health professionals as Abbi continued to deteriorate and increase in Abbi Diazepam was prescribed. ”

Is this part of a recurring concern?

Yes — Failure to provide timely continuing mental health reviews and follow-up; Failure to reliably follow up identified mental-health safety concerns.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review patient history and query inconsistencies in medical records

Wider context from the report

“6. There were issues in communication and sharing of information. Evidence was that some EPUT staff did not appreciate Abbi’s history and did not read the medical records or query inconsistencies. Not all clinical contacts were appropriately recorded. ”

Is this part of a recurring concern?

Yes — Failure to review relevant clinical records before care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to seek Home Treatment Team advice and implement the appropriate crisis pathway

Wider context from the report

“13. Although Abbi had some dialogue about the future on 15 February, she informed the community mental health team that she did not want to go on anymore, had lived her life, could not give any assurances for her safety and was declining help. Advice from the Home Treatment Team was not sought and the community team wanted to step up care, but this had not been put in place and was not the process to be followed for a crisis. ”

Is this part of a recurring concern?

Yes — Unreliable community Home Treatment Team care pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to appropriately record all clinical contacts

Wider context from the report

“6. There were issues in communication and sharing of information. Evidence was that some EPUT staff did not appreciate Abbi’s history and did not read the medical records or query inconsistencies. Not all clinical contacts were appropriately recorded. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and document MDT decisions on anti-ligature clothing and bedding through regular MDT and ward-review processes.

Verbatim wording from the response

“In the interests of safety and based on risk assessment, it is noted that Abbi was issued with anti-ligature clothing during her admission (with her clothes being returned after discharge); during this time her attempts at ligatures were reduced.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold weekly ward discharge-planning meetings with key care workers and community leads, documenting complex-discharge actions.

Verbatim wording from the response

“Discharge Planning meetings occur throughout the patient’s admission, this ensures constant focus on how to support someone through to discharge and provides enhanced opportunities for MDT in-put.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide sensory rooms and individual sensory boxes across Linden and Crystal Centres for patients requiring neurodiversity-related adjustments.

Verbatim wording from the response

“A range of different initiates are available on different wards, within the Linden Centre there are now Sensory Rooms within three of the wards (including Galleywood). The sensory rooms have dimmed lights, sensory equipment such as sensory chairs, rocking chairs, black out blinds, projectors, a water bed, and weighted blankets. These rooms have been developed with the help of Occupational Therapists, Psychology and the patients themselves and are available to use 24/7.”

Source location

Response from Essex Partnership University NHS Trust
Page 6 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Save care-related emails to patient records and deliver Trust-wide training on timely records storage.

Verbatim wording from the response

“• The Care Coordinator who was involved in Abbi’s care now ensures that all email documentation is saved on the patient’s records. In addition, Trust wide training has been delivered on the importance of ensuring full records are stored / saved in a timely manner into patient records.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain inpatient operating-model guidance on reasonable adjustments and support for adults with learning disabilities and autistic adults.

Verbatim wording from the response

“A number of steps have been taken to address Neurodiversity support within the Inpatient setting. There is a section on page 41/42 in the EPUT Therapeutic Acute Inpatient Operating Model for Adults and Older Adults’ (2024) with the heading ‘Adults with a learning disability and autistic adults’ which includes ‘reasonable adjustments’ and NHSE Guidance references, which includes key actions which need to take place for adults with a learning disability and autistic adults.”

Source location

Response from Essex Partnership University NHS Trust
Page 6 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide senior clinical supervision and consultant support to clinicians managing complex patients.

Verbatim wording from the response

“• Senior clinical supervision and consultant support is now available to all clinicians managing complex patients.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide greater pharmacy input to inpatient MDTs and medication-history reviews through pharmacist participation.

Verbatim wording from the response

“There is now an Electronic Patient Medication System in place where clinicians are able to see the patient’s previous medical history in respect of previous hospital attendances and past medication reviews. There is now greater pharmacy input in place for Inpatient Services, with pharmacists now sitting in on MDT’s and supporting medication history reviews.”

Source location

Response from Essex Partnership University NHS Trust
Page 8 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver inpatient autism training developed from the National Autism Training Programme framework.

Verbatim wording from the response

“From a psychology perspective, a number of staff within the Trust have undertaken the National Autism Training Programme which has a specific focus on inpatient settings. The in-patient Psychology team have used this framework to develop a one day training around working with Autistic individuals for inpatient staff. This has been in operation for approximately 2 years at the Trust.”

Source location

Response from Essex Partnership University NHS Trust
Page 7 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use Dynamic Support Register and Care and Treatment Review referral processes to coordinate enhanced community support and alternatives to hospital admission.

Verbatim wording from the response

“As stated above, the Trust has also implemented the MaST tool to identify patients at increased risk of crisis in order to facilitate earlier review. The Trust rolled out this tool from April 2024, which is now in place across all community teams. In addition, patients with autism and/or learning disabilities can now be referred through the Dynamic Support Register and Community Care and Treatment Review processes to bring agencies together to consider enhanced community support and alternatives to hospital admission.”

Source location

Response from Essex Partnership University NHS Trust
Page 7 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a Trust-wide community benzodiazepine-prescribing audit against NICE and BNF requirements and use findings for quality improvement.

Verbatim wording from the response

“• A Trust wide audit of benzodiazepine prescribing in the community has been commissioned to provide assurance that all prescribing adheres to NICE Guidelines and BNF guidance regarding indication, dosage, duration, and review, with findings informing quality improvement actions where required.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all staff to complete national mandatory Oliver McGowan training.

Verbatim wording from the response

“All staff are now required to take part in the national mandatory Oliver McGowan training which was legislated on 1st July 2022, and rolled out at EPUT in 2023.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use ward-specific electronic dashboards and daily printed information to identify and address gaps in records, risk assessments, and care plans.

Verbatim wording from the response

“Management Teams and staff also have access to an electronic Trust dashboard which is specific to each ward and provides a full oversight of relevant ward information about their current patients (including records, risk assessments and care plans), this supported the identification of any record gaps that can then be promptly addressed. These are printed on a daily basis for staff.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide increased psychology support for Positive Behaviour Support plans, Care and Treatment Reviews, and reasonable adjustments for autistic people.

Verbatim wording from the response

“In-patient Psychologists support around PBS (Positive Behaviour Support Plans) and CTRs (Care and Treatment Reviews). In terms of community teams, we have psychologists based in community teams who work to support colleagues around reasonable adjustments for working with Autistic individuals.”

Source location

Response from Essex Partnership University NHS Trust
Page 7 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require short-term benzodiazepine prescribing, documented rationale, explicit review dates, and supervision-based monitoring of adherence.

Verbatim wording from the response

“• Consultant Psychiatrists are required to adhere to Trust policy and NICE guidance on benzodiazepine prescribing, with particular emphasis on short term use, clear documentation of clinical rationale, and explicit review dates. Adherence continues to be monitored via direct supervision reviews.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate medication non-adherence to the responsible Consultant Psychiatrist, discuss it in MDT and zoning meetings, assess risk, and document an agreed action plan.

Verbatim wording from the response

“• Upon staff becoming aware that a patient is not taking their medication as prescribed, immediate escalation is made to the responsible Consultant Psychiatrist, the case is discussed at the multidisciplinary team (MDT) meeting, risk is formally assessed and RAG-rated within the zoning meeting, and an agreed action plan is documented; a copy of the MDT minutes is uploaded to the patient’s electronic record (PARIS) and circulated to all relevant professionals.”

Source location

Response from Essex Partnership University NHS Trust
Page 4 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the MaST tool across community teams to monitor caseloads and identify patients needing additional support or follow-up.

Verbatim wording from the response

“Trust services also use the MaST tool to monitor and audit caseloads. MaST employs an algorithm which takes into account a number of different factors that might influence a patient's needs – like housing, medications, disabilities and other health conditions – and highlights where a patient may need additional support. The dashboard highlights patients who may be at increased risk of crisis. It also flags when patients have not been contacted recently, or need a follow-up appointment. While MaST is not designed to replace clinical expertise and judgement in managing their caseloads, it brings a range of relevant information into one place, enabling informed, evidence-based decisions.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit a Community and Inpatient Liaison Practitioner CPN to coordinate inpatient communication and safer discharge planning.

Verbatim wording from the response

“The GabIes Specialist Mental Health Team (SMHT) have recruited a new post, a Community and Inpatient Liaison Practitioner Community Psychiatric Nurse (CPN). This role is intended to work directly with inpatient services.”

Source location

Response from Essex Partnership University NHS Trust
Page 7 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure Home First Home Team staff attend inpatient MDT meetings and ward reviews to coordinate discharge interventions.

Verbatim wording from the response

“A weekly discharge planning meeting is held on each ward with all key care workers and community leads present to highlight any complex discharges. This is documented within the action plan. Meetings may still proceed without a member of the community team being present. All members of the team have access to the records / MDT notes relating to planned discharges. All MDT’s and ward reviews have a member of staff from the Home First Home Team in attendance.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trigger urgent treatment-plan review jointly by the Care Coordinator and prescriber when patients miss appointments while prescribed time-limited medication.

Verbatim wording from the response

“• Non-attendance by a patient prescribed time-limited medication (such as benzodiazepines) will trigger an urgent review of treatment plan, raised jointly by the Care Coordinator and the prescribing medic, to ensure the ongoing appropriateness of the prescription is actively assessed.”

Source location

Response from Essex Partnership University NHS Trust
Page 3 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide neurodiversity-specific care plans with MDT involvement and access to Psychology and the Trust autism specialist.

Verbatim wording from the response

“Patients with an identified Neurodiversity need / diagnosis will have a specified care plan suited to their needs working alongside the MDT. Staff are also clear to seek the support of Psychology when a need is identified as well as the Trust- Autism Specialist, Dr Dakin.”

Source location

Response from Essex Partnership University NHS Trust
Page 6 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen documented clinical rationale and consultant oversight for amended or reapplied diagnoses in complex patients.

Verbatim wording from the response

“The Trust has strengthened requirements for documented clinical rationale when any diagnosis is amended or reapplied. Consultant oversight of diagnostic decisions for complex patients is an expectation within the community teams. The Community First team will further embed these expected standards structurally, by reducing Consultant caseloads and ensuring that oversight is achievable in practice.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct every-shift record-keeping audits at the Linden Centre and cascade identified corrective actions.

Verbatim wording from the response

“To ensure that risk assessments are up to standard, a record keeping audit is undertaken at every shift at the Linden Centre to monitor details, accuracy and that information is up to date particularly with recent incidents. This is undertaken by the allocated qualified staff member and any identified actions are cascaded at the end of every shift. Should any staff have an identified training need this will be addressed in supervision to ensure performance management.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reduce Community First consultant caseloads to make clinical oversight achievable in practice.

Verbatim wording from the response

“The Trust has strengthened requirements for documented clinical rationale when any diagnosis is amended or reapplied. Consultant oversight of diagnostic decisions for complex patients is an expectation within the community teams. The Community First team will further embed these expected standards structurally, by reducing Consultant caseloads and ensuring that oversight is achievable in practice.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise Gables community-team allocation through senior nursing triage and consultant oversight based on patient complexity and clinician expertise.

Verbatim wording from the response

“In response, the Trust has taken the following actions:”

Source location

Response from Essex Partnership University NHS Trust
Page 1 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce review of patient history and information gathering from consenting families through supervision and governance meetings.

Verbatim wording from the response

“A task and finish group was established as part of the Trust PSII Review Action Plan in respect of the vital importance of records review. In response to this concern, staff have been reminded again to review relevant patient history and gather information from family (where there is consent to do so). As per the evidence presented in court such reminders form part of structured supervision meetings as well as service governance meetings.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The community crisis pathway requires additional community measures to be attempted before referral to the Home Treatment Team.

Verbatim wording from the response

“The Gables duly updated the team at the Pavilion where Abbi resided. It is important to note that Abbi would need to agree to the referral to the Home Treatment Team (HTT) before this could be arranged for her.”

Source location

Response from Essex Partnership University NHS Trust
Page 11 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A Home Treatment Team referral could not be arranged without the patient’s agreement.

Verbatim wording from the response

“It is important to note that the Home Treatment Team have 24hrs to complete their gatekeeping assessment, whereas the Gables SMHT saw her in less than 24hrs. In addition, the Gables attended to Abbi via a face to face review and made a call to Abbi on the morning of the 15ᵗʰ February 2022 to inform her of the discussion and plan to further support her via an MDT discussion.”

Source location

Response from Essex Partnership University NHS Trust
Page 11 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Diazepam or another benzodiazepine may be continued or increased during crisis when clinically indicated, because medications may not take effect immediately.

Verbatim wording from the response

“The Trust accepts that continued prescribing of Diazepam should have been supported by clearer review arrangements and consultant oversight. Please see responses to concerns 3 and 4.”

Source location

Response from Essex Partnership University NHS Trust
Page 8 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discharge to community mental health services was considered appropriate and proportionate based on multidisciplinary risk assessment and the patient’s clinical presentation.

Verbatim wording from the response

“Abbi was reviewed by the Care Coordinator on the day following discharge. The contemporaneous clinical records indicate that the Care Coordinator assessed Abbi’s presentation and concluded that ongoing follow-up by the Community Mental Health Team was appropriate and that the Home Treatment Team involvement was not warranted at that stage. The risks identified at the time were recognised by both inpatient and community teams as longstanding and chronic in nature.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The AMHP service falls outside the Trust’s remit because it is provided by Essex County Council.

Verbatim wording from the response

“Please note that the AMHP service is not provided by EPUT, this is provided by Essex County Council (ECC) who would be best placed to respond to this concern.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Essex County Council, which provides the AMHP service, is best placed to respond to concerns about that service.

Verbatim wording from the response

“Please note that the AMHP service is not provided by EPUT, this is provided by Essex County Council (ECC) who would be best placed to respond to this concern.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Stepped-up care from the community team was used instead of Home Treatment Team referral because it provided prompt, familiar and consistent support.

Verbatim wording from the response

“In line with the evidence provided at the Inquest, Abbi was keen to only work with those she was familiar with and had built a good rapport with which included her Care Co-ordinator who visited Abbi at home. The community team worked hard to build this rapport with Abbi and with the community team as a whole and arrange visits to support Abbi in an attempt to build rapport.”

Source location

Response from Essex Partnership University NHS Trust
Page 10 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discharge planning meetings may proceed without a community team member because records and multidisciplinary notes remain accessible to all relevant staff.

Verbatim wording from the response

“Discharge Planning meetings occur throughout the patient’s admission, this ensures constant focus on how to support someone through to discharge and provides enhanced opportunities for MDT in-put.”

Source location

Response from Essex Partnership University NHS Trust
Page 9 · response
Published 13 August 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Embed consultant oversight requirements for psychiatry outpatient allocations across all community services.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 13 August 2026.
  2. 2

    Include supported-living providers in safety and escalation planning at discharge and Care Programme Approach reviews.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2026.
  3. 3

    Invite consenting families to MDT meetings and provide direct access to medical and nursing teams for relevant history and information.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 August 2026.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The October 2021 Clozapine bridging plan was clinically sound because the patient had agreed to restart Clozapine and review was arranged.

    Stated by Essex Partnership University NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed consultant oversight requirements for psychiatry outpatient allocations across all community services.

Verbatim wording from the response

“• To ensure consistency across wider Trust services, the requirement for Consultant oversight of psychiatry outpatient clinic allocations is being embedded across all community services.”

Source location

Response from Essex Partnership University NHS Trust
Page 2 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include supported-living providers in safety and escalation planning at discharge and Care Programme Approach reviews.

Verbatim wording from the response

“• Supported living providers working with complex patients are now included in safety and escalation planning at the point of discharge and at Care Programme Approach reviews.”

Source location

Response from Essex Partnership University NHS Trust
Page 4 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invite consenting families to MDT meetings and provide direct access to medical and nursing teams for relevant history and information.

Verbatim wording from the response

“Staff continue to ensure the family are given a voice in relation to key information and relevant history, this is facilitated by inviting families to MDT meetings (if the patient agrees) and direct access to medical and nursing teams.”

Source location

Response from Essex Partnership University NHS Trust
Page 5 · response
Published 13 August 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The October 2021 Clozapine bridging plan was clinically sound because the patient had agreed to restart Clozapine and review was arranged.

Verbatim wording from the response

“Whilst concern 3 indicates that the emergency plan was not followed, whereas concern 4 suggests that a treatment regime was in place, it is the Trust’s respectful submission that the Consultant acted appropriately in October 2021, documenting the clinical risk clearly, introducing an interim bridging regime, and arranging a medical review for December 2021.”

Source location

Response from Essex Partnership University NHS Trust
Page 4 · response
Published 13 August 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026