PFD report

Irshad ALI · Prevention of Future Deaths report

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Issued 29 Aug 2014•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to record intentional rounding checks
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care recordsPart of recurring concern: Unreliable intentional-rounding systems
  2. Failure to perform neurological observations before discharge
    Part of recurring concern: Failure to carry out required neurological observations
  3. Failure to complete physiotherapy assessment before discharge
    Part of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Include documentation and falls management in induction for new medical trainees.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 29 August 2014.
  2. Action

    Audit nurses’ falls-policy understanding, care-plan documentation, neurological-observation understanding, and competence in performing neurological observations.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 29 August 2014.
  3. Action

    Hold twice-daily safety briefings highlighting the Trust falls protocol.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 29 August 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Appropriate neurological observations were carried out after the fall; the missing chart was inadvertently misfiled.

    Stated by Barts Health NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record intentional rounding checks

Wider context from the report

“1. The nursing staff should have checked on Mr Ali every two hours through the night, but there was no record of intentional rounding on 24/25 March. There was a record of the night before and a record of the night after, but not the night that Mr Ali fell. The chart appears to have gone missing. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable intentional-rounding systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to perform neurological observations before discharge

Wider context from the report

“3. The consultant in charge of Mr Ali’s care stipulated that his junior medical colleagues should perform neurological observations before Mr Ali could be discharged, yet this did not take place. The sister in charge told me that she asked the registrar if Mr Ali was neurologically stable enough to be discharged, and she said yes. ”

Is this part of a recurring concern?

Yes — Failure to carry out required neurological observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete physiotherapy assessment before discharge

Wider context from the report

“4. The consultant in charge of Mr Ali’s care also stipulated that Mr Ali should undergo physiotherapy assessment before he could be discharged, yet this did not take place. The sister in charge told me that she knew about this and she knew that a physiotherapist was going to review Mr Ali that afternoon. However, she did not pass this information on to the nurse who looked after Mr Ali during the sister’s lunch break, nor to Mr Ali’s family. The nurse said that she did tell Mr Ali’s family he was not ready for discharge, but she gave them the discharge paperwork before she went for lunch and so they assumed he could go. Both the doctor and the nurse who gave evidence told me that they now think that discharge packs should not be given out until the patient’s discharge is complete. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate pending physiotherapy assessment information

Wider context from the report

“4. The consultant in charge of Mr Ali’s care also stipulated that Mr Ali should undergo physiotherapy assessment before he could be discharged, yet this did not take place. The sister in charge told me that she knew about this and she knew that a physiotherapist was going to review Mr Ali that afternoon. However, she did not pass this information on to the nurse who looked after Mr Ali during the sister’s lunch break, nor to Mr Ali’s family. The nurse said that she did tell Mr Ali’s family he was not ready for discharge, but she gave them the discharge paperwork before she went for lunch and so they assumed he could go. Both the doctor and the nurse who gave evidence told me that they now think that discharge packs should not be given out until the patient’s discharge is complete. ”

Is this part of a recurring concern?

Yes — Unreliable handover of care information and responsibility.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record post-fall neurological observations

Wider context from the report

“2. Though the senior sister looking after Mr Ali on the morning of 25 March assured me that neurological observations were carried out hourly after his fall, there was no record of this. Again, the chart appears to have gone missing. ”

Is this part of a recurring concern?

Yes — Failure to carry out required neurological observations; Inadequate control of falls risks; Unreliable post-fall assessment and clinical response; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Premature issuing of discharge paperwork

Wider context from the report

“4. The consultant in charge of Mr Ali’s care also stipulated that Mr Ali should undergo physiotherapy assessment before he could be discharged, yet this did not take place. The sister in charge told me that she knew about this and she knew that a physiotherapist was going to review Mr Ali that afternoon. However, she did not pass this information on to the nurse who looked after Mr Ali during the sister’s lunch break, nor to Mr Ali’s family. The nurse said that she did tell Mr Ali’s family he was not ready for discharge, but she gave them the discharge paperwork before she went for lunch and so they assumed he could go. Both the doctor and the nurse who gave evidence told me that they now think that discharge packs should not be given out until the patient’s discharge is complete. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include documentation and falls management in induction for new medical trainees.

Verbatim wording from the response

“Senior medical staff have confirmed that the induction for new medical trainees now includes a section on documentation and management of falls, emphasising the requirement to document actions in the medical records.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit nurses’ falls-policy understanding, care-plan documentation, neurological-observation understanding, and competence in performing neurological observations.

Verbatim wording from the response

“To ensure that the Trust falls protocol is being complied with, twice daily safety briefings will be held to highlight the falls protocol. Nursing staff have been reminded that the nurse in charge of shift has responsibility for ensuring the correct procedure is followed and documented in the medical notes. Training for nurses in neurological observations is being provided by the Critical Care Outreach Team. Effectiveness will be measured by audit of nurses’ understanding of the falls policy and documentation in the care plan, their understanding of neurological observations, and competence in the performance of neurological observations.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold twice-daily safety briefings highlighting the Trust falls protocol.

Verbatim wording from the response

“To ensure that the Trust falls protocol is being complied with, twice daily safety briefings will be held to highlight the falls protocol. Nursing staff have been reminded that the nurse in charge of shift has responsibility for ensuring the correct procedure is followed and documented in the medical notes. Training for nurses in neurological observations is being provided by the Critical Care Outreach Team. Effectiveness will be measured by audit of nurses’ understanding of the falls policy and documentation in the care plan, their understanding of neurological observations, and competence in the performance of neurological observations.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide nurses with neurological-observation training through the Critical Care Outreach Team.

Verbatim wording from the response

“To ensure that the Trust falls protocol is being complied with, twice daily safety briefings will be held to highlight the falls protocol. Nursing staff have been reminded that the nurse in charge of shift has responsibility for ensuring the correct procedure is followed and documented in the medical notes. Training for nurses in neurological observations is being provided by the Critical Care Outreach Team. Effectiveness will be measured by audit of nurses’ understanding of the falls policy and documentation in the care plan, their understanding of neurological observations, and competence in the performance of neurological observations.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind nursing staff that the nurse in charge is responsible for following and documenting the correct falls procedure.

Verbatim wording from the response

“To ensure that the Trust falls protocol is being complied with, twice daily safety briefings will be held to highlight the falls protocol. Nursing staff have been reminded that the nurse in charge of shift has responsibility for ensuring the correct procedure is followed and documented in the medical notes. Training for nurses in neurological observations is being provided by the Critical Care Outreach Team. Effectiveness will be measured by audit of nurses’ understanding of the falls policy and documentation in the care plan, their understanding of neurological observations, and competence in the performance of neurological observations.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind nurses to provide discharge letters only after the discharge process is complete and update patient information sheets accordingly.

Verbatim wording from the response

“It is Trust policy that the copy of the patients’ discharge letter should be given once all facets of the discharge process are complete. Nurses have been reminded of the policy and the requirement to update the patient information sheet with the information that the discharge summary should be given to the patient alongside their discharge medications. To facilitate this, the Trust continues to cultivate a continued effective relationship with the Trust discharge lounge.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct monthly senior nursing audits of medical-record filing, with spot checks of intentional-rounding compliance and correct filing.

Verbatim wording from the response

“During the investigation, senior qualified nursing staff contacted the nurse allocated to care for Mr Ali on the night of 24/15 March 2014, who confirmed that the intentional rounding did take place. The intentional rounding chart for this night remains missing. Evidence has been adduced that this is because the medical notes had been filed incorrectly. This will be dealt with by a monthly senior nursing audit of the integrity of the filing of patients’ notes and spot checks for intentional rounding compliance and correct filing of medical notes.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appropriate neurological observations were carried out after the fall; the missing chart was inadvertently misfiled.

Verbatim wording from the response

“The missing neurological observation chart has been located and it confirms that appropriate neurological observations were carried out after Mr Ali’s fall. This chart had been inadvertently misfiled.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Intentional rounding occurred despite the missing chart, which resulted from medical notes being filed incorrectly.

Verbatim wording from the response

“During the investigation, senior qualified nursing staff contacted the nurse allocated to care for Mr Ali on the night of 24/15 March 2014, who confirmed that the intentional rounding did take place. The intentional rounding chart for this night remains missing. Evidence has been adduced that this is because the medical notes had been filed incorrectly. This will be dealt with by a monthly senior nursing audit of the integrity of the filing of patients’ notes and spot checks for intentional rounding compliance and correct filing of medical notes.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Share the investigation outcome with Trust medical and nursing staff to support implementation of the changes and audit their adequacy and effectiveness.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 29 August 2014.
  2. 2

    Remind staff to document signed and dated referrals, including physiotherapy referrals, when actioned.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 29 August 2014.
  3. 3

    Review ward-round communication daily and through weekly combined nursing and medical reviews.

    Stated by Barts Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 August 2014.
  4. 4

    Provide nursing coverage for ward rounds by sharing consultants’ rotas and requiring verbal communication of care plans before doctors leave the ward.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 29 August 2014.
  5. 5

    Highlight referral documentation requirements in twice-daily safety briefings and check patient notes for accurate recording of verbal referrals.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 29 August 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the investigation outcome with Trust medical and nursing staff to support implementation of the changes and audit their adequacy and effectiveness.

Verbatim wording from the response

“We have taken this as an opportunity to review our processes to enhance future care. The outcome of the investigation will be shared with all Trust medical and nursing staff, to ensure that staff involved implement the above changes and audit the adequacy and effectiveness of the changes.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff to document signed and dated referrals, including physiotherapy referrals, when actioned.

Verbatim wording from the response

“To ensure that all future referrals (including physiotherapy referrals) made for patients are signed and dated in the medical notes when actioned, staff have been reminded of the importance of thorough clinical handover. This will be further highlighted during a twice daily staff safety briefing, and followed up by spot checks of patient notes to check that verbal referrals are being accurately documented as actioned.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review ward-round communication daily and through weekly combined nursing and medical reviews.

Verbatim wording from the response

“Ward 14F currently has five specialties, all of which carry our doctors ward rounds. To enable a nursing presence on each of the ward rounds, the senior sister will be given a copy of the consultants’ rota and proposed time of ward rounds, and agreement has been reached that the doctors will not leave the ward until they have verbally communicated the proposed plan of care for their patients to the Nurse in charge of the ward, or responsible for that group of patients. This will be reviewed daily with the feedback provided by the consultants, with a weekly combined nursing and medical review.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide nursing coverage for ward rounds by sharing consultants’ rotas and requiring verbal communication of care plans before doctors leave the ward.

Verbatim wording from the response

“Ward 14F currently has five specialties, all of which carry our doctors ward rounds. To enable a nursing presence on each of the ward rounds, the senior sister will be given a copy of the consultants’ rota and proposed time of ward rounds, and agreement has been reached that the doctors will not leave the ward until they have verbally communicated the proposed plan of care for their patients to the Nurse in charge of the ward, or responsible for that group of patients. This will be reviewed daily with the feedback provided by the consultants, with a weekly combined nursing and medical review.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 2 · response
Published 29 August 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Highlight referral documentation requirements in twice-daily safety briefings and check patient notes for accurate recording of verbal referrals.

Verbatim wording from the response

“To ensure that all future referrals (including physiotherapy referrals) made for patients are signed and dated in the medical notes when actioned, staff have been reminded of the importance of thorough clinical handover. This will be further highlighted during a twice daily staff safety briefing, and followed up by spot checks of patient notes to check that verbal referrals are being accurately documented as actioned.”

Source location

2014-0387-Response-by-Barts-Health-NHS-Trust
Page 1 · response
Published 29 August 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026