PFD report

Jade Michelle Hart · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 20 Jul 2022•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to obtain timely written accounts and interviews from key staff in serious incident investigations
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processesPart of recurring concern: Unreliable gathering of witness evidence for formal investigations
  2. Failure to include and properly weight family evidence in serious incident investigations
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processes
  3. Failure to disclose a critical commissioned expert report to relevant oversight bodies
    Part of recurring concern: Unreliable safety investigation reports and disclosure
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Operate cross-site consultant support, with an on-call obstetric consultant available at each maternity site and reciprocal advice and assistance.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  2. Action

    Reference commissioned expert opinions in investigation reports and record reasons when an opinion is not reconciled with the evidence.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  3. Action

    Involve families directly in investigations and include their recollections and concerns, with supporting evidence, in reports.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The external expert opinion was not relied upon because it conflicted with subsequently gathered evidence and was considered less informed than staff accounts.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain timely written accounts and interviews from key staff in serious incident investigations

Wider context from the report

“1. The conduct of the Trust Serious Incident Investigation – there are outstanding concerns regarding the methodology, findings and conclusions in this case. The Investigation in my view was flawed in a number of serious ways as follows: • It was undertaken without including, nor giving due weight to, the family evidence, in the analysis and conclusions of the report • It was undertaken without any immediate written accounts taken of what had happened, and very limited and delayed interviews of key staff involved • The Trust commissioned an expert to assist with the Investigation. This was provided by a well respected Royal College of Obstetrics and Gynaecology recommended expert, and was then ignored, simply because there were aspects of the expert report that the Trust did not accept. All of these omissions in the Investigation process, led to serious omissions in the analysis, conclusions, recommendations and actions that followed in the report, in my view. Also, the Trust, on the evidence of Dr ████████, Executive Medical Director, likely did not share with either the CCG or the CQC, the fact that they had received a detailed, but critical, expert report, that they had not included, nor referred to in the final Investigation report. At the Hearing, there was no reflection on this latter issue by senior Trust staff, no acceptance that the inadequacies of the report had caused huge distress to the family, and more importantly insufficient learning. If there is insufficient learning from a tragic and avoidable death such as this, what reassurance is there that there will be sufficient learning by the Trust in the future. In my view this poses a continuing risk of similar deaths occurring in the future if the Investigation process does not change. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes; Unreliable gathering of witness evidence for formal investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to include and properly weight family evidence in serious incident investigations

Wider context from the report

“1. The conduct of the Trust Serious Incident Investigation – there are outstanding concerns regarding the methodology, findings and conclusions in this case. The Investigation in my view was flawed in a number of serious ways as follows: • It was undertaken without including, nor giving due weight to, the family evidence, in the analysis and conclusions of the report • It was undertaken without any immediate written accounts taken of what had happened, and very limited and delayed interviews of key staff involved • The Trust commissioned an expert to assist with the Investigation. This was provided by a well respected Royal College of Obstetrics and Gynaecology recommended expert, and was then ignored, simply because there were aspects of the expert report that the Trust did not accept. All of these omissions in the Investigation process, led to serious omissions in the analysis, conclusions, recommendations and actions that followed in the report, in my view. Also, the Trust, on the evidence of Dr ████████, Executive Medical Director, likely did not share with either the CCG or the CQC, the fact that they had received a detailed, but critical, expert report, that they had not included, nor referred to in the final Investigation report. At the Hearing, there was no reflection on this latter issue by senior Trust staff, no acceptance that the inadequacies of the report had caused huge distress to the family, and more importantly insufficient learning. If there is insufficient learning from a tragic and avoidable death such as this, what reassurance is there that there will be sufficient learning by the Trust in the future. In my view this poses a continuing risk of similar deaths occurring in the future if the Investigation process does not change. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to disclose a critical commissioned expert report to relevant oversight bodies

Wider context from the report

“1. The conduct of the Trust Serious Incident Investigation – there are outstanding concerns regarding the methodology, findings and conclusions in this case. The Investigation in my view was flawed in a number of serious ways as follows: • It was undertaken without including, nor giving due weight to, the family evidence, in the analysis and conclusions of the report • It was undertaken without any immediate written accounts taken of what had happened, and very limited and delayed interviews of key staff involved • The Trust commissioned an expert to assist with the Investigation. This was provided by a well respected Royal College of Obstetrics and Gynaecology recommended expert, and was then ignored, simply because there were aspects of the expert report that the Trust did not accept. All of these omissions in the Investigation process, led to serious omissions in the analysis, conclusions, recommendations and actions that followed in the report, in my view. Also, the Trust, on the evidence of Dr ████████, Executive Medical Director, likely did not share with either the CCG or the CQC, the fact that they had received a detailed, but critical, expert report, that they had not included, nor referred to in the final Investigation report. At the Hearing, there was no reflection on this latter issue by senior Trust staff, no acceptance that the inadequacies of the report had caused huge distress to the family, and more importantly insufficient learning. If there is insufficient learning from a tragic and avoidable death such as this, what reassurance is there that there will be sufficient learning by the Trust in the future. In my view this poses a continuing risk of similar deaths occurring in the future if the Investigation process does not change. ”

Is this part of a recurring concern?

Yes — Unreliable safety investigation reports and disclosure.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient mentoring and out-of-hours senior support for newly appointed Obstetric Consultants

Wider context from the report

“2. Insufficient support for newly appointed Obstetric Consultants. The Obstetric Consultant who was on call when Jade died, was newly appointed. She was dealing with an extremely complex and challenging situation, yet did not call for help at an early point, when Jade had had a prolonged cardiac arrest, following the uterine inversion. Whilst I accept that it is unrealistic to expect there to be a second Consultant on call every night or weekend to provide additional support, there does need to be a robust system of mentoring, and access to a senior consultant for prompt advice out of hours for at least one year post consultant appointment, and beyond, when serious emergencies such as this arise. ”

Is this part of a recurring concern?

Yes — Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient organisational learning from serious incident investigations

Wider context from the report

“1. The conduct of the Trust Serious Incident Investigation – there are outstanding concerns regarding the methodology, findings and conclusions in this case. The Investigation in my view was flawed in a number of serious ways as follows: • It was undertaken without including, nor giving due weight to, the family evidence, in the analysis and conclusions of the report • It was undertaken without any immediate written accounts taken of what had happened, and very limited and delayed interviews of key staff involved • The Trust commissioned an expert to assist with the Investigation. This was provided by a well respected Royal College of Obstetrics and Gynaecology recommended expert, and was then ignored, simply because there were aspects of the expert report that the Trust did not accept. All of these omissions in the Investigation process, led to serious omissions in the analysis, conclusions, recommendations and actions that followed in the report, in my view. Also, the Trust, on the evidence of Dr ████████, Executive Medical Director, likely did not share with either the CCG or the CQC, the fact that they had received a detailed, but critical, expert report, that they had not included, nor referred to in the final Investigation report. At the Hearing, there was no reflection on this latter issue by senior Trust staff, no acceptance that the inadequacies of the report had caused huge distress to the family, and more importantly insufficient learning. If there is insufficient learning from a tragic and avoidable death such as this, what reassurance is there that there will be sufficient learning by the Trust in the future. In my view this poses a continuing risk of similar deaths occurring in the future if the Investigation process does not change. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to properly consider commissioned expert evidence in serious incident investigations

Wider context from the report

“1. The conduct of the Trust Serious Incident Investigation – there are outstanding concerns regarding the methodology, findings and conclusions in this case. The Investigation in my view was flawed in a number of serious ways as follows: • It was undertaken without including, nor giving due weight to, the family evidence, in the analysis and conclusions of the report • It was undertaken without any immediate written accounts taken of what had happened, and very limited and delayed interviews of key staff involved • The Trust commissioned an expert to assist with the Investigation. This was provided by a well respected Royal College of Obstetrics and Gynaecology recommended expert, and was then ignored, simply because there were aspects of the expert report that the Trust did not accept. All of these omissions in the Investigation process, led to serious omissions in the analysis, conclusions, recommendations and actions that followed in the report, in my view. Also, the Trust, on the evidence of Dr ████████, Executive Medical Director, likely did not share with either the CCG or the CQC, the fact that they had received a detailed, but critical, expert report, that they had not included, nor referred to in the final Investigation report. At the Hearing, there was no reflection on this latter issue by senior Trust staff, no acceptance that the inadequacies of the report had caused huge distress to the family, and more importantly insufficient learning. If there is insufficient learning from a tragic and avoidable death such as this, what reassurance is there that there will be sufficient learning by the Trust in the future. In my view this poses a continuing risk of similar deaths occurring in the future if the Investigation process does not change. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate cross-site consultant support, with an on-call obstetric consultant available at each maternity site and reciprocal advice and assistance.

Verbatim wording from the response

“We accept that support for staff working at any level in the Trust will be required at times and this applies to the consultants we employ, at any stage after their appointment. We have two main receiving sites in the Trust and run two integrated services with linked, but separately staffed, maternity services at Doncaster Royal Infirmary and at Bassetlaw Hospital in Worksop. Each site has a consultant obstetrician available 24 hours a day. It is now embedded in obstetric practice that when a consultant on call on either site requires advice and support, they will contact the on-call consultant on the other site. This is normally to discuss a patient and is often for ethical advice over a hysterectomy in a young woman, as in this case.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 6 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reference commissioned expert opinions in investigation reports and record reasons when an opinion is not reconciled with the evidence.

Verbatim wording from the response

“As noted above, where an expert opinion is sought for the purposes of a Serious Investigation, it will now always be referenced within the report. Where the authors of the investigation report determine that the expert opinion provided cannot be reconciled with the evidence obtained through interviews and within statements, then the rationale for that determination will be included within the report.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 5 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Involve families directly in investigations and include their recollections and concerns, with supporting evidence, in reports.

Verbatim wording from the response

“• we now involve families more directly and incorporate comments from families within investigation reports. A family’s recollection of events along with the clinicians’ recollection of events are both included to enable the author to draw reasonable conclusions based on the available evidence. Recollections may differ and reports will display these differences, balance any supportive evidence, and draw conclusions over the most likely description of events. There is expected to be evidence included to support the rationale for the conclusion.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 2 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a memory-capture document in DATIX alongside immediate interviews and written statements, and reinforce its use across teams.

Verbatim wording from the response

“Furthermore, the Trust recognises how vital it is to document factual accounts of events at the earliest opportunity and that this should be done without delay. When an incident occurs within the organisation, this is immediately scoped which includes requesting a recollection of the event from all staff involved in the incident. To support this process, a memory capture document (please see attached) was developed and is accessible on the Trust’s Incident Reporting System (DATIX) for ease of access and is utilised in addition to undertaking initial interviews and obtaining factual accounts in the form of written statements.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 3 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The external expert opinion was not relied upon because it conflicted with subsequently gathered evidence and was considered less informed than staff accounts.

Verbatim wording from the response

“The Trust took the decision to seek an early external opinion for this case to ensure the investigation was both robust and comprehensive. We initially approached the Royal College of Obstetricians and Gynaecologists to ask them to conduct a review. They declined to do so, but were able to suggest the names of people who could assist and review the case, including ████████. We therefore approached ████████ who was provided with copies of the clinical records. We are mindful that clinical opinions can vary significantly, however the conclusion of ████████ report was at odds with the emerging evidence that we were subsequently gathering through the interviews and statements of”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 3 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

HSIB could not support the requested investigation because its northern branch had not yet been established and operations were limited to southern England.

Verbatim wording from the response

“I can assure you that incidents of this kind are no longer investigated by the Trust and are now escalated to the Healthcare Safety Investigation Branch (HSIB) to carry out the investigation. As stated in the evidence provided in the inquest by ████████, Executive Medical Director, the Trust did approach HSIB shortly after the incident to request their involvement. However, they were unable to support us at that time, as their northern branch had not been established and they were only operating in the South of England.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 2 · response
Published 28 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. 1

    Review patient-safety data, establish the Patient Safety Incident Response Plan and form committees to deliver its priorities.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  2. 2

    Develop a strategy identifying staff cohorts for higher levels of Patient Safety Syllabus training as they are released.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 September 2022.
  3. 3

    Continue implementing the seven immediate and essential maternity-service actions from the first Ockenden report.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 September 2022.
  4. 4

    Provide all staff access to level-one Patient Safety Syllabus training through the Electronic Staff Record and disseminate related communications.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  5. 5

    Prepare for full implementation of the Patient Safety Incident Response Framework, led by the Trust’s Patient Safety Specialists.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 September 2022.
  6. 6

    Maintain clear DATIX records of correspondence with investigation stakeholders.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  7. 7

    Escalate incidents of this kind to the Healthcare Safety Investigation Branch for investigation.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 September 2022.
  8. 8

    Establish a Trust-wide new-consultants group and develop a forum meeting every four or six months.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 September 2022.
  9. 9

    Implement the action plan arising from the gap analysis against the fifteen further Ockenden immediate and essential actions, with progress monitored through governance arrangements.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 September 2022.
  10. 10

    Provide patient-safety investigation training and ongoing development for investigators and relevant staff through Consequence UK, HSIB, Baby Lifeline and the Patient Safety Syllabus.

    Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 September 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review patient-safety data, establish the Patient Safety Incident Response Plan and form committees to deliver its priorities.

Verbatim wording from the response

“The Trust has also reviewed 3 years of data in order to design the Patient Safety Incident Response Plan (PSIRP), which identifies the key priorities for the Trust. This in turn has led to the formation of specific committees, which lead on the delivery of the work to meet these key priorities.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 4 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a strategy identifying staff cohorts for higher levels of Patient Safety Syllabus training as they are released.

Verbatim wording from the response

“The syllabus is multi-professional. It is intended to cover all the patient safety training and educational needs of people currently working in the NHS or those in training to work in the NHS. This includes both clinical and non-clinical staff and covers the voluntary sector and social care. Level 1 of the syllabus is for all NHS staff. The Trust is currently devising a strategy as to which staff cohorts will access the other levels of training as they are released nationally. Communication about the Patient Safety Syllabus has also been”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 4 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue implementing the seven immediate and essential maternity-service actions from the first Ockenden report.

Verbatim wording from the response

“Nationally the Ockenden report produced a list of improvements for maternity services across the NHS. At the Trust the maternity service is continuing to implement the 7 immediate and essential actions (IEA) from the first Ockenden report. An assurance visit undertaken by the regional midwifery, and local maternity and neonatal team on 29 April 2022 assessed good progress against these actions. Work is ongoing with continued progress.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 6 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide all staff access to level-one Patient Safety Syllabus training through the Electronic Staff Record and disseminate related communications.

Verbatim wording from the response

“Furthermore, the NHS-wide Patient Safety Syllabus is now live and has been added to the Electronic Staff Record (ESR) for all staff to enable them to access the level 1 training. The NHS Patient Safety Syllabus is a Health Education England initiative with the aim of helping to save lives and protect patients by outlining a new approach to patient safety emphasising a proactive approach to identifying risks to safe care while also including systems thinking and human factors.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 4 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prepare for full implementation of the Patient Safety Incident Response Framework, led by the Trust’s Patient Safety Specialists.

Verbatim wording from the response

“One of the underpinning principles of PSIRF is to improve the quality of investigations by taking the time to conduct system-based investigations by people that have been trained to undertake them. Of note is that the accountability for Patient Safety Investigations will no longer sit with the Clinical Commissioning Groups but with the local Board of Directors. The Trust has 3 Patient Safety Specialists, who are leading on the implementation of the PSIRF.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 4 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain clear DATIX records of correspondence with investigation stakeholders.

Verbatim wording from the response

“It is very difficult to evidence at what point the report had or had not been shared with the CCG, or CQC as the Medical Director at the time has now retired. We are aware that there was open dialogue with both organisations during the course of the investigation of this case and NHS England representatives were present at meetings with the CCG. We have therefore also improved our documentation to ensure that a clear record of correspondence with stakeholders is maintained on DATIX.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 5 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate incidents of this kind to the Healthcare Safety Investigation Branch for investigation.

Verbatim wording from the response

“I can assure you that incidents of this kind are no longer investigated by the Trust and are now escalated to the Healthcare Safety Investigation Branch (HSIB) to carry out the investigation. As stated in the evidence provided in the inquest by ████████, Executive Medical Director, the Trust did approach HSIB shortly after the incident to request their involvement. However, they were unable to support us at that time, as their northern branch had not been established and they were only operating in the South of England.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 2 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Trust-wide new-consultants group and develop a forum meeting every four or six months.

Verbatim wording from the response

“We are also in the process of setting up a Trust wide “new Consultants” group for helping staff to establish wider linkages into the organisation and offer more generic support for newly appointed consultants, should it be necessary. As part of this initiative, a new consultant’s forum is being developed. This will be held every 4 or 6 months depending on the number of new starters.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 6 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the action plan arising from the gap analysis against the fifteen further Ockenden immediate and essential actions, with progress monitored through governance arrangements.

Verbatim wording from the response

“The service has undertaken a gap analysis against the further 15 IEA in the final Ockenden report. An action plan has been developed and work is ongoing. The action plans and progress are monitored by the internal governance meetings, Trust board and the Local Maternity and Neonatal System (LMNS).”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 6 · response
Published 28 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide patient-safety investigation training and ongoing development for investigators and relevant staff through Consequence UK, HSIB, Baby Lifeline and the Patient Safety Syllabus.

Verbatim wording from the response

“The Trust has already sought to improve existing processes at the Trust and backed by NHS England, the Trust invited Consequence UK to deliver three one day training courses ‘Introduction to Patient Safety Investigations’ in 2019. The training was very insightful and instructive with approximately 60 members of staff attending the events which included the Patient Safety Team, Matrons and Clinical Governance Leads.”

Source location

Response from NHS Doncaster and Bassetlaw Teaching Hospitals
Page 3 · response
Published 28 September 2022

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026