PFD report

STUART CHRISTOPHER JAMES BERRY · Prevention of Future Deaths report

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Issued 12 Jan 2026•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
14

Raised in this report

Recipients
4

Named on the report

Responses found
3

Of 4 recipients

Stated actions
34

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised14

  1. Failure to share critical suicide-risk information with prison staff
    Part of recurring concern: Unreliable sharing of safety-critical risk information within prisonsPart of recurring concern: Unsafe interoperability between prison custody and healthcare procedures
  2. Failure of liaison with external specialist substance misuse services
    Part of recurring concern: Unreliable integration of substance misuse services into patient care
  3. Failure of internal multidisciplinary joint working
    Part of recurring concern: Insufficient multi-disciplinary coordination in mental health carePart of recurring concern: Unsafe operation of multidisciplinary clinical meetings
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.28

  1. Action

    Introduce targeted SystmOne training, require basic training for new staff, and provide refresher training for existing staff.

    Stated by HCRG Care GroupStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.
  2. Action

    Deliver targeted mental-health awareness training and support reception nurses to identify suicide, self-harm, acute distress, and appropriate ACCT observation levels.

    Stated by HCRG Care GroupStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.
  3. Action

    Establish and staff a dedicated Early Days in Custody Nurse role to oversee reception screening, risk assessment, information sharing, escalation, supervision, and quality assurance.

    Stated by HCRG Care GroupStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Position

    Existing supervision, MDT escalation, governance, and proportionate sample-based audits are considered sufficient; exhaustive case-by-case auditing is not required.

    Stated by Essex Partnership University NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share critical suicide-risk information with prison staff

Wider context from the report

“In addition to failing to share crucial and obviously relevant information regarding Mr Berry’s extreme risk of suicide provided by the CPN at Court with prison staff, the jury found that the reception nurse, in the context of the clear information known to her, failed to: (a) document his risk of self-harm and suicide in the Systm One records and (b) failed to refer Mr Berry, that day, for an urgent review by the Mental Health team. CONCERN: Such comprehensive shortcomings in performance in respect of information sharing, conduct of assessments, basic documentation and escalation/referral on to relevant colleagues indicates (a) a failure in training of a very concerning kind, alongside (b) a failure in HCRG monitoring of standards, supervision and quality assurance processes to identify and address such extensive failures in performance. ”

Is this part of a recurring concern?

Yes — Unreliable sharing of safety-critical risk information within prisons; Unsafe interoperability between prison custody and healthcare procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of liaison with external specialist substance misuse services

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Unreliable integration of substance misuse services into patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of internal multidisciplinary joint working

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Insufficient multi-disciplinary coordination in mental health care; Unsafe operation of multidisciplinary clinical meetings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to update and document risk assessments

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Unreliable documentation of safety risk assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document self-harm and suicide risk in clinical records

Wider context from the report

“In addition to failing to share crucial and obviously relevant information regarding Mr Berry’s extreme risk of suicide provided by the CPN at Court with prison staff, the jury found that the reception nurse, in the context of the clear information known to her, failed to: (a) document his risk of self-harm and suicide in the Systm One records and (b) failed to refer Mr Berry, that day, for an urgent review by the Mental Health team. CONCERN: Such comprehensive shortcomings in performance in respect of information sharing, conduct of assessments, basic documentation and escalation/referral on to relevant colleagues indicates (a) a failure in training of a very concerning kind, alongside (b) a failure in HCRG monitoring of standards, supervision and quality assurance processes to identify and address such extensive failures in performance. ”

Is this part of a recurring concern?

Yes — Unreliable recording of suicide-risk information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure in HCRG staff training

Wider context from the report

“In addition to failing to share crucial and obviously relevant information regarding Mr Berry’s extreme risk of suicide provided by the CPN at Court with prison staff, the jury found that the reception nurse, in the context of the clear information known to her, failed to: (a) document his risk of self-harm and suicide in the Systm One records and (b) failed to refer Mr Berry, that day, for an urgent review by the Mental Health team. CONCERN: Such comprehensive shortcomings in performance in respect of information sharing, conduct of assessments, basic documentation and escalation/referral on to relevant colleagues indicates (a) a failure in training of a very concerning kind, alongside (b) a failure in HCRG monitoring of standards, supervision and quality assurance processes to identify and address such extensive failures in performance. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to update and document care plans

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make urgent mental health referrals

Wider context from the report

“In addition to failing to share crucial and obviously relevant information regarding Mr Berry’s extreme risk of suicide provided by the CPN at Court with prison staff, the jury found that the reception nurse, in the context of the clear information known to her, failed to: (a) document his risk of self-harm and suicide in the Systm One records and (b) failed to refer Mr Berry, that day, for an urgent review by the Mental Health team. CONCERN: Such comprehensive shortcomings in performance in respect of information sharing, conduct of assessments, basic documentation and escalation/referral on to relevant colleagues indicates (a) a failure in training of a very concerning kind, alongside (b) a failure in HCRG monitoring of standards, supervision and quality assurance processes to identify and address such extensive failures in performance. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways; Unreliable urgent mental health referral and assessment pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of HCRG monitoring, supervision and quality assurance

Wider context from the report

“In addition to failing to share crucial and obviously relevant information regarding Mr Berry’s extreme risk of suicide provided by the CPN at Court with prison staff, the jury found that the reception nurse, in the context of the clear information known to her, failed to: (a) document his risk of self-harm and suicide in the Systm One records and (b) failed to refer Mr Berry, that day, for an urgent review by the Mental Health team. CONCERN: Such comprehensive shortcomings in performance in respect of information sharing, conduct of assessments, basic documentation and escalation/referral on to relevant colleagues indicates (a) a failure in training of a very concerning kind, alongside (b) a failure in HCRG monitoring of standards, supervision and quality assurance processes to identify and address such extensive failures in performance. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of CMHT and Care Coordinator performance under the Care Programme Approach

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Unreliable Care Programme Approach care coordination.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate with families and gather collateral information

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Failure to obtain relevant collateral information from family and social supports; Failure to reliably communicate with and listen to families of mental health patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate national prison officer training for suicide risk assessment

Wider context from the report

“CONCERN: In the context of the finding of the jury of a gross failure to ensure that Mr Berry was, in all the circumstances as known to the prison staff, subject to Constant Supervision, I am concerned that inadequate national training contributed to an over-reliance by prison staff on the subjective perception of an ‘improvement’ in a prisoner’s transient presentation and demeanour over obvious and grave documented risk factors when assessing risk and setting observation levels. The reassurance provided by Mr Berry, (according to the Supervising Officer) appears to have been dangerously misleading and uncritically accepted notwithstanding the clear, high risk of suicide Mr Berry presented. This, in turn, gives rise to my concern (in the light of the evidence provided by the POELT trainer) that the exceptionally short time allocated in national prison officer training to equip officers with the requisite skills to assess, identify and records triggers, risk factors and protective factors is wholly inadequate. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to cost structural mitigation of accessible window-bar ligature points

Wider context from the report

“CONCERN: A further concern raised by the evidence relates to the lack of any attempt to cost structural cell improvements to mitigate, at least in some cells on each wing, the most obvious of ligature points in the Victorian Prison estates’ cells, namely the readily accessible fixed bars at the windows. Whilst other less obvious ligature points are potentially available in cells, all the (multiple) self-inflicted ligature related deaths at HMP Chelmsford in recent years have exclusively involved the use of the window bars. The HMPPS Prison Group Director for Hertfordshire, Essex and Suffolk prisons undertook, following his evidence that such costings had not even been sought to date, to now ensure that such an exercise is undertaken. However, the concern remains that this is a national issue in relation to all Victorian or equivalent prisons and that absent even a costing exercise, steps to mitigate this serious, obvious and continuing risk will not be addressed. ”

Is this part of a recurring concern?

Yes — Failure to control ligature risks in inpatient and custodial environments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate electronic record documentation

Wider context from the report

“CONCERN: During Mr Berry’s inquest, once again, many of the continuing failings under precisely the themes identified in the 2024 ‘Thematic Review’ and in PFDR responses prior to that review as well as in the period since that Review, have been identified as having informed the causative features contributing to the death of a patient under EPUT’s care. In my opinion, the actions taken by EPUT to date to address the acknowledged failings reflected under the themes and issues referred to above have been, and remain, inadequate and incomplete, specifically: (a) Failures in the performance of the CMHT and the allocated Care Coordinator as required under the Care Programme Approach (CPA) and as mandated by EPUT policy. These failures indicated significant human error not detected by an insufficiently robust system and not therefore corrected prior to the death: (b) Failures in Care Planning: specifically, a failure to appropriately up-date and document matters relating to Mr Berry’s Care Plan consistent with Trust policy. (c) Failures in Risk Assessments: specifically, failures to appropriately up-date and document matters relating to Mr Berry’s risk assessment consistent with Trust policy. (d) Failures in Documentation: in a number of acknowledged respects the electronic records were inadequate - and inconsistent with EPUT policy. (e) Failure of joint working internally: the CC did not attempt to escalate or consult with EPUT colleagues via the regular weekly MTD meeting or any other type of Professionals’ Meeting. (f) Failure of joint working externally: the CC did not liaise at all with the external specialist substance misuse team, even though the cocaine misuse was a central aspect of his presentation and mental health deterioration. (g) Failures in Communication within and between teams as above but also, crucially, including a failure to appropriately liaise with the deceased’s Family to gather collateral information and to provide a carer’s assessment and/or support to Mr Berry’s family. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce targeted SystmOne training, require basic training for new staff, and provide refresher training for existing staff.

Verbatim wording from the response

“• Improving SystmOne Documentation and Clinical Recording Targeted SystmOne (the Clinical Computer System we use) training has been introduced to reinforce expected standards. North of England Care System Support (NECS) have been commissioned by NHS England to provide support for SystmOne and have arranged for all staff to have access to their training portal which has a suite of training packages. Our induction paperwork has been adapted to ensure that all new staff are provided with access and are required to attend SystmOne basic training. Existing members of staff have been provided with refresher training.”

Source location

Response from HCRG
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver targeted mental-health awareness training and support reception nurses to identify suicide, self-harm, acute distress, and appropriate ACCT observation levels.

Verbatim wording from the response

“• Strengthening Mental Health Awareness and Screening at Reception Targeted 1-1 training was introduced on 27 January 2026 to enhance staff understanding of suicide and self-harm risk factors, acute mental distress, and the impact of early custody on mental wellbeing. The newly established EDiC Nurse role provides clinical leadership and quality assurance through supervision, coaching, and review of reception assessments, supporting nurses to move beyond checklist-based screening and to apply professional judgement when identifying and escalating mental health risk. This approach supports earlier identification of risk and timely referral for mental health assessment. The EDiC Nurse also supports and supervises staff in identifying the appropriate ACCT observation levels and carries out reviews of ongoing ACCT observation levels to check their appropriateness.”

Source location

Response from HCRG
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and staff a dedicated Early Days in Custody Nurse role to oversee reception screening, risk assessment, information sharing, escalation, supervision, and quality assurance.

Verbatim wording from the response

“We are focusing on strengthening the interfaces between healthcare and custodial services, retraining reception nurses, and introducing a dedicated Early Days in Custody (EDiC) Nurse role.”

Source location

Response from HCRG
Page 1 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Prisoner Warning Notice alerts daily, record risk information in patient records, and alert relevant healthcare professionals, particularly mental health staff.

Verbatim wording from the response

“The Safeguarding Administration and Patient Experience lead (appointed September 2025) reviews all PWN alerts on a daily basis, ensuring that the information is recorded within the patient’s records, and alerting all health care professionals, particularly Mental Health, to risk information concerning suicide and self-harm.”

Source location

Response from HCRG
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide structured reception-nurse supervision, coaching, documentation audits, case-based feedback, and governance reporting to improve recording and escalation of mental-health risks.

Verbatim wording from the response

“In addition, the EDiC Nurse role provides structured supervision and coaching to reception nurses, including regular review of SystmOne entries, case-based feedback, and support to improve clinical reasoning and documentation. This approach provides ongoing assurance that mental health risks are clearly recorded, appropriately escalated, and visible to all relevant professionals.”

Source location

Response from HCRG
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and complete an Early Days in Custody action plan to improve early-custody care standards, with progress reported through clinical governance.

Verbatim wording from the response

“The EDiC Nurse is leading an action plan to improve standards in early days in custody care. We are currently working to a 3-month turnaround for the action plan, with completion targeted for 26 May 2026. The EDiC Nurse will provide clinical supervision, oversee quality assurance, and monitor delivery against the action plan. Progress and performance against the plan will be reported through the Clinical Governance structure, with oversight from the Clinical Governance Lead.”

Source location

Response from HCRG
Page 1 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review mental-health operational procedures and referral processes to clarify urgent-referral thresholds, escalation routes, and expected 24-hour response times.

Verbatim wording from the response

“• Improving Identification and Escalation of Urgent Mental Health Referrals The Mental Health Operational Standard Operating Procedures and referral processes are being reviewed, clarifying thresholds for urgent mental health referrals, escalation routes, and agreeing expected response times as within 24 hours. This is audited by the EDIC Nurse. This review will be completed by 30 April 2026. Reception nurses are being supported to identify and escalate urgent presentations through targeted training on assessing the risk of suicide and self-harm alongside ongoing supervision.”

Source location

Response from HCRG
Page 4 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a formal Prisoner Warning Notice communication logbook and train relevant staff to record, communicate, and acknowledge custody-related risks.

Verbatim wording from the response

“• Prisoner Warning Notices (PWN): The PWN is received into the prison via secure email and it is the responsibility of the Reception Nurse to review this notification on receiving a patient into custody, consider it in their assessment of patient risk and take immediate appropriate action, including sharing with Custodial Managers and Officers covering reception.”

Source location

Response from HCRG
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide bespoke documentation and incident-reporting training, induction support, and guidance materials for staff.

Verbatim wording from the response

“Our Quality Lead attends monthly induction meeting with new starters and provides further bespoke training. Help sheets are circulated to all staff giving hints and tips on appropriate clinical documentation and guidance on incident reporting process.”

Source location

Response from HCRG
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor clinical-documentation timeliness and quality through supervision, monthly performance reporting, and targeted follow-up.

Verbatim wording from the response

“As set out in our earlier response to the Prevention of Future Deaths report, we continue to monitor adherence to the 95% target for clinical documentation to be completed within 24–48 hours of patient contact. This is overseen through a combination of:”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 7 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review existing EPR capability for consolidated personalised-care and safety-planning records and update standard operating procedures.

Verbatim wording from the response

“Until NOVA is fully operational, EPUT continues to maintain robust interim monitoring arrangements to support safe and timely documentation. Alongside this, the Trust is currently reviewing the requirements for personalised care planning and safety planning documentation, with the aim of determining whether the existing EPR can accommodate a single, consolidated place for recording and update associated standard operating procedures. This work is intended to reduce the burden associated with navigating multiple tabs and scattered documentation fields, making it easier for clinicians to record care consistently and for teams to access essential information quickly.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 6 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require teams to record cases needing MDT discussion and require team leaders to review compliance weekly.

Verbatim wording from the response

“• MDT attendance and oversight: All teams are now required to document which cases need MDT discussion, with team leaders reviewing compliance weekly.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 8 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reissue mandatory escalation guidance and introduce MDT agendas and case-presentation templates for changing risk or uncertainty.

Verbatim wording from the response

“Since the incident, we have introduced measures to support staff in consistently meeting expectations around escalation and collaborative working. We recognise that embedding these behaviours is a gradual process and requires ongoing reinforcement, supervision and oversight, which we will continue to prioritise through:”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 8 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and roll out the organisational Care Planning Framework.

Verbatim wording from the response

“This ensures that new colleagues not only receive structured learning but can also evidence their skills, knowledge, and decision-making in practice. In parallel with the interim Care Planning Training Package, the Trust has been contributing to the development of a new Care Planning Framework, which is currently in the final stages of review. The full organisational roll-out is scheduled to commence in Summer 2026. This framework is intentionally aligned with the national shift away from the traditional CPA model and towards a more personalised care agenda. As such, significant time and collaboration have been invested to ensure that the framework is authentic, meaningful, and genuinely reflective of modern person-centred practice, rather than creating a task-based or overly procedural approach to competencies.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 5 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand STORM training from Crisis Teams into Community Mental Health Teams.

Verbatim wording from the response

“Failure of Joint Working Externally (concern f) In parallel, we are expanding the rollout of STORM training, which has been successfully embedded within Crisis Teams, into our Community Mental Health Teams. This training supports high-quality, evidence-based assessment, safety planning, and risk documentation—all of which are critical components of safe community mental health practice. These capabilities are also essential for effective internal and external joint working, ensuring that when multiple agencies are involved in a person’s care, information is clear, risk is articulated consistently, and actions are well-coordinated. High-quality documentation and shared understanding of risk are safer handovers with partners such as primary care, crisis services, social care, ambulance services, and police, and they support more timely and informed decision-making across agencies.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 9 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed performance, quality, risk, and safety escalation within the organisational Accountability Framework.

Verbatim wording from the response

“EPUT maintains systematic performance monitoring and governance oversight, which is formally reviewed each month through established reporting structures.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 7 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a care-coordination competency framework for new starters as part of probation.

Verbatim wording from the response

“The practitioner involved is currently subject to the Trust’s capability process. To complement formal training, EPUT is in the process of introducing a Care Coordination Competency Framework for all new starters. This framework will sit alongside the valued and essential on-the-job learning already provided within teams and will form a core component of each new staff member’s probationary period.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 5 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the need for an interim documentation and workflow support post before NOVA implementation.

Verbatim wording from the response

“To further support sustainable improvements in documentation quality and workflow, EPUT is reviewing the need for an interim post dedicated to assisting with documentation and workflow management ahead of the planned implementation of NOVA, the Trust’s new electronic patient record (EPR) system.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 6 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardise sample-based community mental health caseload audits across localities.

Verbatim wording from the response

“(a) Performance of the CMHT and the allocated Care Coordinator (under CPA/EPUT policy) EPUT maintains a governance framework that includes regular clinical supervision, weekly MDT forums, escalation procedures, and case auditing to identify and address gaps. We recognise the expectation that staff practise in line with Trust policy. Trust-wide audit requirements were reviewed in January 2026. While the final Trust standard is being confirmed through the Community First Project, our interim approach combines:”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mandate and deliver care-planning training for community and primary-care staff.

Verbatim wording from the response

“As part of strengthening practice, EPUT has developed a Care Planning Training Package, initially piloted in North East Essex and reviewed across the EPUT-wide safeguarding forums during 2024/25. The pilot was complex, partly due to delays in the release of updated national CPA guidance from NHS England. In response, EPUT adopted a pragmatic interim approach, embedding the updated care planning principles into a holding training package. This approach has been agreed collaboratively with regional colleagues through NHS England forums to ensure best practice while awaiting the final national framework.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 4 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed dual-diagnosis capability within community teams through Care Coordinator training and team-based Dual Diagnosis Ambassadors.

Verbatim wording from the response

“Significant changes to the Dual Diagnosis pathway will support a reduction in ‘refer-on’ practices and minimise the passing of individuals between teams.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 8 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide targeted complexity-and-escalation training, reflective supervision, and monthly CPD review for Care Coordinators.

Verbatim wording from the response

“Training and supervision improvements: Care Coordinators are receiving targeted training on recognising complexity and the thresholds for escalation, supported through reflective, restorative supervision. This was rolled out in 2024. Monthly CPD review sessions are in place for staff (these have been in place since beginning of 2025) which incorporate elements of restorative supervision, as appropriate. Staff 1:1 and staff mediation sessions also remain in place.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 8 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver interim risk-identification upskilling sessions across the reception estate.

Verbatim wording from the response

“Safety Group has developed interim upskilling sessions focused specifically on risk identification at the point of the prisoner’s arrival in custody. These sessions will be delivered across the reception estate by the National Safety Group and Group Safety Leads, with completion anticipated by June 2026, subject to confirmation.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Reception Officer training to strengthen early-custody risk-identification and support for vulnerable individuals.

Verbatim wording from the response

“Further, a comprehensive review of the Reception Officer training has commenced, and the National Safety Group have already proposed enhancements that will strengthen risk-identification skills and improve support for individuals who may be particularly vulnerable during their early days in custody. The revised training will be completed once PLDD capacity allows.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the risks, triggers and protective factors module in collaboration with Prison Learning Design and Delivery.

Verbatim wording from the response

“Recognition of the risks and triggers that may increase a prisoner’s risk of suicide and self-harm is a vital skill for prison officers. The Safety Support Skills training within Foundation Training, formerly Prison Officer Entry Level Training (POELT), comprises approximately 18 hours of the overall curriculum and of this, the dedicated session on identifying and managing risk factors and triggers accounts for between 45 minutes to one hour of the training. The risks, triggers and protective factors module is currently under national review in collaboration with Prison Learning Design and Delivery (PLDD). While this work progresses, the National”

Source location

Response from HM Prison & Probation Service
Page 1 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the revised Reception Officer training once Prison Learning Design and Delivery capacity allows.

Verbatim wording from the response

“Further, a comprehensive review of the Reception Officer training has commenced, and the National Safety Group have already proposed enhancements that will strengthen risk-identification skills and improve support for individuals who may be particularly vulnerable during their early days in custody. The revised training will be completed once PLDD capacity allows.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Submit a local business case to upgrade HMP Chelmsford Victorian-style windows to anti-ligature designs.

Verbatim wording from the response

“Nationally, we recognise that older cells can contain multiple potential ligature fixtures—including plumbing, furniture, and electrical fittings. HMP Chelmsford have submitted a local business case seeking to upgrade Victorian-style windows to anti-ligature designs.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete conversion of 50 cells across 13 locations to a ligature-resistant standard.

Verbatim wording from the response

“The long-term solution is the redevelopment of cells to a fully ligature-resistant (LR) standard. Although newer prisons and refurbished wings are built to this specification, much of the estate predates the LR standard and does not currently include extensive LR provision. We are concluding a project to convert 50 cells across 13 locations, prioritised according to assessed levels of risk. This includes HMP Chelmsford, where four LR cells were completed in 2025. While LR cells are valuable, they are not always appropriate for individuals requiring constant supervision. In such cases, purpose-built constant-supervision cells offer greater visibility for staff, are the safer alternative, and several are already available at HMP Chelmsford. Subject to funding, we aim to increase the provision of LR cells nationally in the coming financial year.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing supervision, MDT escalation, governance, and proportionate sample-based audits are considered sufficient; exhaustive case-by-case auditing is not required.

Verbatim wording from the response

“(a) Performance of the CMHT and the allocated Care Coordinator (under CPA/EPUT policy) EPUT maintains a governance framework that includes regular clinical supervision, weekly MDT forums, escalation procedures, and case auditing to identify and address gaps. We recognise the expectation that staff practise in line with Trust policy. Trust-wide audit requirements were reviewed in January 2026. While the final Trust standard is being confirmed through the Community First Project, our interim approach combines:”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Clinicians, rather than monitoring systems, remain responsible for identifying clinical-risk changes and initiating out-of-cycle care-plan updates.

Verbatim wording from the response

“Mr Berry had been known to the Team for just over three months. During this period, the Management and Supervision Tool (MaST) showed that documentation was in date. However, MaST only identifies whether Care Plans or reviews meet the mandated six-monthly cycle. It does not analyse the content of those documents and therefore cannot detect when a review should be completed earlier due to a change in clinical risk. Identifying such changes and initiating an out-of-cycle update remains a core clinician responsibility.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 4 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The concerns reflect professional practice failures rather than a systemic organisational failure of care-planning systems or governance.

Verbatim wording from the response

“b. Failures in Care Planning In reviewing Mr Berry’s case, there is no evidence to suggest a systemic organisational failure. The required systems, governance structures, and escalation processes were in place and functioning. The concerns identified relate to professional practice, rather than a failure of the systems themselves.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 4 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Proactive detailed review of every case is operationally infeasible because community caseloads are large and existing resources are limited.

Verbatim wording from the response

“Given the size of the caseload—approximately 380 patients—it is neither operationally feasible nor supported by existing resources for senior staff to proactively review every case in detail. The system therefore relies on clinicians applying sound judgement, using supervision effectively, and escalating concerns appropriately through MDT structures. These processes were available, embedded, and repeatedly communicated. In Mr Berry’s case, they were not utilised as required, and the necessary out-of-cycle CPA update following a change in risk did not take place. This represents a professional practice failure, not a failure of organisational systems.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 5 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National provision of ligature-resistant cells will increase subject to funding.

Verbatim wording from the response

“The long-term solution is the redevelopment of cells to a fully ligature-resistant (LR) standard. Although newer prisons and refurbished wings are built to this specification, much of the estate predates the LR standard and does not currently include extensive LR provision. We are concluding a project to convert 50 cells across 13 locations, prioritised according to assessed levels of risk. This includes HMP Chelmsford, where four LR cells were completed in 2025. While LR cells are valuable, they are not always appropriate for individuals requiring constant supervision. In such cases, purpose-built constant-supervision cells offer greater visibility for staff, are the safer alternative, and several are already available at HMP Chelmsford. Subject to funding, we aim to increase the provision of LR cells nationally in the coming financial year.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revised Reception Officer training will be completed once Prison Learning Design and Delivery capacity allows.

Verbatim wording from the response

“Further, a comprehensive review of the Reception Officer training has commenced, and the National Safety Group have already proposed enhancements that will strengthen risk-identification skills and improve support for individuals who may be particularly vulnerable during their early days in custody. The revised training will be completed once PLDD capacity allows.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 20 January 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Refer the Reception Nurse to the Nursing and Midwifery Council in accordance with professional regulatory requirements.

    Stated by HCRG Care GroupStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.
  2. 2

    Start daily staff handovers addressing current operational issues and patient or safety concerns.

    Stated by HCRG Care GroupStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.
  3. 3

    Align the naming, format, and core functions of transfer-of-care meetings across all localities.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 20 January 2026.
  4. 4

    Develop the Complex Needs Pathway through longitudinal co-production with Lived Experience Ambassadors.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 20 January 2026.
  5. 5

    Operate Mental Health Transfer of Care Hubs to provide senior oversight and timely follow-up after crisis-service contact.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 20 January 2026.
  6. 6

    Pilot structured competency self-evaluation for care-coordination staff to inform individual training plans.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 20 January 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refer the Reception Nurse to the Nursing and Midwifery Council in accordance with professional regulatory requirements.

Verbatim wording from the response

“• Referral to the NMC HCRG reflected on the Coroner’s recommendation to reconsider referring the Reception Nurse to the Nursing and Midwifery Council. Given the Nurse is currently on maternity leave, HCRG sought advice from the NMC as to the timing of the referral. In line with advice from the NMC, the referral was made on 18 December 2025 in accordance with our professional regulatory requirements. Our internal HR processes are also being followed to ensure concerns are addressed in parallel with the NMC referral directly with the individual. This action sits alongside internal clinical governance review and system learning to reduce the risk of recurrence.”

Source location

Response from HCRG
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Start daily staff handovers addressing current operational issues and patient or safety concerns.

Verbatim wording from the response

“Documentation quality is monitored by the EDiC Nurse through monthly audits and review of supervision records, with learning and themes fed back to the wider team to support continuous improvement. This is a key agenda item on the monthly Clinical Governance Meeting and team meetings. A daily staff handover meeting has also commenced to ensure staff are aware of current issues and any patient or safety concerns. These quality assurance processes are undertaken by the EDiC Nurse with the support of the local Quality Lead.”

Source location

Response from HCRG
Page 3 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Align the naming, format, and core functions of transfer-of-care meetings across all localities.

Verbatim wording from the response

“Similar meetings take place in other areas of the Trust; however, the terminology and structure vary. As part of the Community First standardisation programme, we are currently working to align the naming, format, and core functions of these meetings across all localities to ensure consistency, equity of practice, and clearer organisational expectations.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 9 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop the Complex Needs Pathway through longitudinal co-production with Lived Experience Ambassadors.

Verbatim wording from the response

“This partnership approach is grounded in developing an authentic, trusting relationship with our Lived Experience Ambassadors, who play a central role in the redesign of services and in redefining the roles and responsibilities of all stakeholders, including the person and their wider community. Their involvement has been essential in shaping a more meaningful, person-centred model of community mental health care.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 2 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate Mental Health Transfer of Care Hubs to provide senior oversight and timely follow-up after crisis-service contact.

Verbatim wording from the response

“We are confident that these measures will support more consistent use of MDT processes, enhance internal consultation pathways, and improve the quality and timeliness of intervention for individuals with co-occurring needs. In addition, across our South Essex localities we have implemented a Mental Health Transfer of Care Hub (MH TOCH) as part of our approach to ensuring safe and coordinated follow-up for individuals who have recently had contact with local crisis services. The MH TOCH model was introduced in February 2024 in Basildon, September 2024 in Southend, and December 2024 in Thurrock. Meetings are held three times per week and provide senior oversight from Team Leads and Managers to ensure that all patients who have accessed crisis services receive an appropriate and timely follow-up plan.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 9 · response
Published 20 January 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot structured competency self-evaluation for care-coordination staff to inform individual training plans.

Verbatim wording from the response

“This deliberate development approach is essential to ensure that personalised care is embedded in a way that strengthens clinical practice, supports professional judgement, and improves service user experience. The Trust has been clear that it did not want to adopt a checklist-driven model but instead a framework that supports thoughtful, relational, and safe care planning that distributes responsibility across the multidisciplinary team. In addition, the Trust are piloting a scheme in which “care coordination” staff undertake a structured self-evaluation against the competency framework, supporting a systematic assessment of their development needs.”

Source location

2026-0015 - Response from Essex Partnership University Foundation Trust
Page 5 · response
Published 20 January 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026