PFD report

Gary Bradshaw · Prevention of Future Deaths report

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Issued 15 May 2014•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
12

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised12

  1. Incomprehensive and inefficient hospital notes
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Misinterpretation of blood or urine test results communicated to the General Practitioner
    Part of recurring concern: Failure to ensure clinical investigation results are reliably available, interpreted and acted upon
  3. Discharge before completion of full investigations
    Part of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Enable clinicians to electronically check all outpatient tests ordered in their name.

    Stated by Stockport NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 May 2014.
  2. Action

    Introduce Patientrack alert functionality in the planned second rollout phase.

    Stated by Stockport NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 15 May 2014.
  3. Action

    Complete investigation and referral for acute severe hypercalcaemia within 72 hours under revised Trust guidance.

    Stated by Stockport NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 May 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.9

  1. Position

    Individual NHS Trusts are responsible for reviewing their own standards for laboratory result reporting and alerts.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incomprehensive and inefficient hospital notes

Wider context from the report

“10. Hospital notes and especially those in the E.D. (on the ADVANTIS SYSTEM) seem to have been less than comprehensive and efficient. The emergency doctor fed the patient’s ‘number’ into the computer but it did not reveal the notes of the previous admission.(Stockport NHS Trust) ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Misinterpretation of blood or urine test results communicated to the General Practitioner

Wider context from the report

“4. There was a misunderstanding or misinterpretation of the results to the General Practitioner as to whether these results related to blood or urine tests.(Stockport NHS Trust) ”

Is this part of a recurring concern?

Yes — Failure to ensure clinical investigation results are reliably available, interpreted and acted upon.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Discharge before completion of full investigations

Wider context from the report

“5. The patient was discharged from the hospital on the 27th June 2012 rather than being retained as an in-patient whilst full investigations were carried out; again a practice which the expert witness felt to be inappropriate (Stockport NHS Trust) ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Prescribing and administering Bendroflumethiazide before blood test results were known

Wider context from the report

“3. The above blood tests were ordered but the patient was prescribed and administered Bendroflumethiazide before the results were known, something which the expert witness described as contra-indicated.(Stockport NHS Trust and The Secretary of State) ”

Is this part of a recurring concern?

Yes — Unsafe medication administration; Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Subjective interpretation of Early Warning Scores

Wider context from the report

“12. There seemed to have been a very subjective interpretation of the EWS at the hospital by using the ‘manual’ assessment method. I was told that an electronic version is being rolled out. I would hope that this can be sooner rather than later as it will give a far better and more objective assessment of the Early Warning Scores. (Stockport NHS Trust and The Secretary of State) ”

Is this part of a recurring concern?

Yes — Unreliable clinical Early Warning Score systems for deterioration; Unreliable escalation of abnormal clinical observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the laboratory to flag blood-calcium levels from 3.0mmol/l

Wider context from the report

“8. The hospital laboratory only ‘flag-up’ the blood-calcium levels exceed 3.5mmol/l or more of serum calcium. The expert witness opined that this should occur at levels of 3.0mmol/l, and that this should be the National standard.(Stockport NHS Trust and The Secretary of State) ”

Is this part of a recurring concern?

Yes — Unreliable clinical safety-alert systems; Unreliable monitoring and follow-up of clinically required laboratory tests.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to keep fluid balance charts properly

Wider context from the report

“7. Fluid balance charts were not kept, or not kept properly, on various occasions during the in-patient stays (Stockport NHS Trust) ”

Is this part of a recurring concern?

Yes — Failure to reliably monitor patient fluid balance; Unreliable recording of fluid balance information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the electronic system to reveal notes of a previous admission

Wider context from the report

“10. Hospital notes and especially those in the E.D. (on the ADVANTIS SYSTEM) seem to have been less than comprehensive and efficient. The emergency doctor fed the patient’s ‘number’ into the computer but it did not reveal the notes of the previous admission.(Stockport NHS Trust) ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records; Unreliable access to relevant clinical records for safe care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider referral to an endocrine surgeon

Wider context from the report

“6. During the subsequent admission on the 29th June no consideration was given to referring Mr Bradshaw to an endocrine surgeon. (Stockport NHS Trust) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delay in initial diagnosis of kidney stones

Wider context from the report

“1. There was a considerable delay in the initial diagnosis that he was suffering with kidney stones, between May 2011 and March 2012.(Stockport NHS Trust) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of ward-to-ITU patient escalation

Wider context from the report

“9. The system of escalation of patients from the wards to the ITU did not seem to be in place or alternatively did not seem to have worked as it ought to have done when the ward sister wanted to send the patient to the ITU (Stockport NHS Trust). ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete or report ordered blood tests

Wider context from the report

“2. At the consultation in March 2012 both blood and urine tests were ordered but apparently only the urine tests were done and /or reported, thus his hypercalciuria was seen but not his hypercalcaemia (Stockport NHS Trust) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable clinicians to electronically check all outpatient tests ordered in their name.

Verbatim wording from the response

“3. The above blood tests were ordered but the patient was prescribed and administered Bendroflumathiazide before the results were known, something which the expert witness described as contraindicated ████████ accepted at inquest that it should not have prescribed Bendroflumathiazide without knowing the serum calcium results and will not do so in the future. He had expected to review the results within a week and review his decision but unfortunately that did not happen as he expected.”

Source location

2014-0232-Response-2
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Patientrack alert functionality in the planned second rollout phase.

Verbatim wording from the response

“12. There seemed to have been a very subjective interpretation of the EWS at the hospital by using the manual assessment method. I was told that an electronic version is being rolled out. I would hope that this can be sooner rather than later as it will give a far better and more objective assessment of the Early Warning Scores. “Patientrack” is the electronic track and trigger system purchased by the Trust and this system generates an urgent alert to Doctors and other clinicians of potentially deteriorating patients. This system has been piloted and evaluated on one ward in the Trust and is due to be rolled out across the Trust. Phase one of the rollout, which will focus on the input of vital signs only, has commenced and is being introduced on a ward by ward basis, with the alert functionality activated in phase two, planned to commence in January 2015.”

Source location

2014-0232-Response-2
Page 4 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete investigation and referral for acute severe hypercalcaemia within 72 hours under revised Trust guidance.

Verbatim wording from the response

“6. During the subsequent admission on the 29th June no consideration was given to referring Mr Bradshaw to an endocrine surgeon. ████████ has reviewed this question and states that all of his actions in the care of Mr Bradshaw were to prepare him for Surgery. Our Endocrine/ Parathyroid Surgeon is ████████ at Manchester Royal Hospital. ████████ had not discussed urgent surgery with ████████ as he was well aware that Mr Bradshaw would not be able to have a general anaesthetic until a myocardial infarction had been completely excluded (we were awaiting an echocardiogram). ████████ had considered possible treatment with Cinacalcet which was also mentioned by the external expert, but he had dismissed this option due to previous experience with a patient with worsening of kidney injury secondary to vomiting precipitated by this medication.”

Source location

2014-0232-Response-2
Page 3 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve fluid-balance documentation through contemporaneous recording, two-hourly chart review during intentional rounding, and checks before shift handover.

Verbatim wording from the response

“7. Fluid balance charts were not kept, or kept properly on various occasions during the in-patient stays. A conversation has been held with the ward manager of A11 with regard to the poor documentation on the fluid balance charts. The ward manager has reiterated with her staff the importance of contemporaneous record keeping and the importance of documenting each event as it happens, i.e. each time a patient has completed / consumed a drink, IV fluids are completed or changed or a patient has passed urine.”

Source location

2014-0232-Response-2
Page 3 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include cross-disciplinary prescribing-alert capabilities in discussions of requirements with advanced electronic patient-record suppliers.

Verbatim wording from the response

“11. I was told that a new electronic system of note keeping is being introduced at Stockport and throughout the NHS. I would consider it helpful if the system had a built in flag which highlighted to a doctor that he or she was prescribing drugs before the requested blood/urine test result had been received. Electronic records have moved on considerably since 2011 for example we now have Advantis ED (The Emergency Department electronic record), EPMA (Electronic prescribing and recording of medication administration) and Advantis Ward (ward electronic records in its pilot stage). It is however not possible at present to create a flag or a rule for the circumstance as described i.e. across disciplines (Laboratory/Medication Administration). It is unlikely to be possible in the vast majority, if not all Trusts in the UK.”

Source location

2014-0232-Response-2
Page 4 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate serum calcium results above 3 mmol/L through Trust laboratory processes.

Verbatim wording from the response

“8. The hospital laboratory only “flag up” blood results if the blood calcium levels exceed 3.5mmol/L or more of serum calcium. The expert witness opined that this should occur at levels of 3.0mmol/L and that this should be a national standard The escalation of serum calcium levels above 3mmol/L was introduced into Trust processes in March 2014.”

Source location

2014-0232-Response-2
Page 3 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require consultants to follow up, or establish systems to follow up, every blood test and other investigation they order.

Verbatim wording from the response

“Action All consultants have been given clear instruction that it is their responsibility to ensure that they follow up, or ensure that they have systems in place to follow up, any blood tests or any other investigation that they order.”

Source location

2014-0232-Response-2
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out Patientrack phase one across wards for electronic vital-sign input.

Verbatim wording from the response

“12. There seemed to have been a very subjective interpretation of the EWS at the hospital by using the manual assessment method. I was told that an electronic version is being rolled out. I would hope that this can be sooner rather than later as it will give a far better and more objective assessment of the Early Warning Scores. “Patientrack” is the electronic track and trigger system purchased by the Trust and this system generates an urgent alert to Doctors and other clinicians of potentially deteriorating patients. This system has been piloted and evaluated on one ward in the Trust and is due to be rolled out across the Trust. Phase one of the rollout, which will focus on the input of vital signs only, has commenced and is being introduced on a ward by ward basis, with the alert functionality activated in phase two, planned to commence in January 2015.”

Source location

2014-0232-Response-2
Page 4 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individual NHS Trusts are responsible for reviewing their own standards for laboratory result reporting and alerts.

Verbatim wording from the response

“In response to your concerns about the reporting of blood test results, NICE do not stipulate laboratory reference values or ‘flags’ on when to alert clinicians to blood test results. As this is not something that falls within NICE’s remit, it is for individual NHS Trusts to review their own standards.”

Source location

2014-0232-Response-by-Department-of-Health
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No Summary Care Record flag for prescribing before test results is planned; the matter is left to doctors’ clinical and professional judgement.

Verbatim wording from the response

“With regard to the third concern above, I assume you are referring to the Summary Care Record (SCR). I can confirm that flag system functionality is not within existing requirements for the SCR system nor are there any current plans for SCRs or SCR systems to introduce “an in-built ‘flag’ which would highlight to a doctor that he or she was prescribing drugs before the requested blood/urine test results had been received. This is a matter best left to the clinical and professional judgement of the doctor involved, with first-hand knowledge of the patient’s circumstances.”

Source location

2014-0232-Response-by-Department-of-Health
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NICE does not stipulate laboratory reference values or alert thresholds because this falls outside its remit.

Verbatim wording from the response

“In response to your concerns about the reporting of blood test results, NICE do not stipulate laboratory reference values or ‘flags’ on when to alert clinicians to blood test results. As this is not something that falls within NICE’s remit, it is for individual NHS Trusts to review their own standards.”

Source location

2014-0232-Response-by-Department-of-Health
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Urgent endocrine surgery could not proceed until myocardial infarction was excluded and an echocardiogram was obtained.

Verbatim wording from the response

“6. During the subsequent admission on the 29th June no consideration was given to referring Mr Bradshaw to an endocrine surgeon. ████████ has reviewed this question and states that all of his actions in the care of Mr Bradshaw were to prepare him for Surgery. Our Endocrine/ Parathyroid Surgeon is ████████ at Manchester Royal Hospital. ████████ had not discussed urgent surgery with ████████ as he was well aware that Mr Bradshaw would not be able to have a general anaesthetic until a myocardial infarction had been completely excluded (we were awaiting an echocardiogram). ████████ had considered possible treatment with Cinacalcet which was also mentioned by the external expert, but he had dismissed this option due to previous experience with a patient with worsening of kidney injury secondary to vomiting precipitated by this medication.”

Source location

2014-0232-Response-2
Page 3 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A cross-disciplinary electronic alert for prescribing before test results are available cannot currently be created and is unlikely across most UK trusts.

Verbatim wording from the response

“11. I was told that a new electronic system of note keeping is being introduced at Stockport and throughout the NHS. I would consider it helpful if the system had a built in flag which highlighted to a doctor that he or she was prescribing drugs before the requested blood/urine test result had been received. Electronic records have moved on considerably since 2011 for example we now have Advantis ED (The Emergency Department electronic record), EPMA (Electronic prescribing and recording of medication administration) and Advantis Ward (ward electronic records in its pilot stage). It is however not possible at present to create a flag or a rule for the circumstance as described i.e. across disciplines (Laboratory/Medication Administration). It is unlikely to be possible in the vast majority, if not all Trusts in the UK.”

Source location

2014-0232-Response-2
Page 4 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The hospital record system links both hospital numbers, while searching with the NHS number displays all associated records.

Verbatim wording from the response

“The Advantis system has been checked to try to replicate ████████ issues: if the search is his F number Mr Bradshaw’s details appear as well as all his records under both the F number and the J number which is his actual patient number. If the search is for the J number then both the J number records and the F number records are shown.”

Source location

2014-0232-Response-2
Page 4 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discharge was considered appropriate because pain was controlled, there was no sepsis or obstruction, and a management plan existed.

Verbatim wording from the response

“5. Mr Bradshaw was discharged from the hospital on the 27th June rather than being retained as an inpatient whilst full investigations were carried out; again a practice which the expert witness felt to be inappropriate. Mr Bradshaw presented to the ED with renal colic and worsening of his kidney function; therefore the plan for that emergency admission was to control his pain and rule out urinary tract obstruction secondary to the known kidney stones as a cause of worsening of his kidney function. Mr Bradshaw had an urgent US scan of the urinary tract on the 26/6 and this showed previously known kidney stones with no evidence of hydronephrosis. The renal colic was controlled and Mr Bradshaw became symptomatically better; a management plan for the kidney stones had been made.”

Source location

2014-0232-Response-2
Page 2 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A clear ward-to-intensive-care escalation process existed, but no evidence showed that the Ward Sister followed it.

Verbatim wording from the response

“9. The system of escalation of patients from the wards to the ITU did not seem to be in place or alternatively did not seem to have worked as it should have done when the ward sister wanted to send the patient to the ITU. There is a clear process for the escalation of patients from wards who require Intensive Care input / transfer. If a member of staff is concerned regarding a patient’s condition that Intensive Care input is required then representation should be made to the clinical team looking after the patient. If it is agreed that such input is required then the team should make the referral in person to the on call Intensive Care team who will discuss and review the patient and make arrangements for transfer as required. During our investigations we were unable to find any evidence that the Ward Sister followed this process.”

Source location

2014-0232-Response-2
Page 3 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Non-obstructing kidney stones were considered incidental and the follow-up interval was intended to assess changes affecting management.

Verbatim wording from the response

“As these stones were not causing any obstruction they were deemed to be ‘incidental findings’ and were not responsible for his groin pain. It was felt important to follow up the stones but by leaving a period of time between the Ultrasound Scan and follow up, this would assist in determining whether there was any significant change in the size of the stones which would influence their management.”

Source location

2014-0232-Response-2
Page 1 · response
Published 15 May 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Apply an early kidney-stone follow-up pathway, including prompt calcium and urate testing and outpatient review where findings are incidental or blood tests are outstanding.

    Stated by Stockport NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 May 2014.
  2. 2

    Require electronic ordering of available blood tests, with full handwritten test names and placement in the request field only in exceptional circumstances.

    Stated by Stockport NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 May 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply an early kidney-stone follow-up pathway, including prompt calcium and urate testing and outpatient review where findings are incidental or blood tests are outstanding.

Verbatim wording from the response

“In order to try and prevent further problems, such as Mr Bradshaw experienced, there is a policy in place to undertake a calcium and urate blood test as soon as possible following a new diagnosis of kidney stones. If it has been discovered, whilst the patient is in hospital, that they have stones and their calcium and urate levels are normal and a plan has been explained to the patient already, then they will be seen in the outpatients’ department at 6 months; however, if it was an incidental finding and the patient does not know they have stones and the bloods have not been done, an early outpatient appointment will be made to explain the presence of stones, give advice to minimise problems, check their bloods and explain the follow up.”

Source location

2014-0232-Response-2
Page 1 · response
Published 15 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require electronic ordering of available blood tests, with full handwritten test names and placement in the request field only in exceptional circumstances.

Verbatim wording from the response

“There are some tests that have not been set up on the electronic ordering system due to there being such a high number of possible tests available. We have the frequently requested tests on the system and also some infrequently requested ones and continue to add on a regular basis. Technology advances also increase the variety of tests becoming available; therefore it has been accepted practice that such tests can be added to electronic requests in handwritten format. However calcium and urate tests are on the system in their own right and as profiles.”

Source location

2014-0232-Response-2
Page 2 · response
Published 15 May 2014

Open published response
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